Is it permitted to smoke on the balconies at Casa Maya Cancun?
12 November 2024
Smoking is not allowed on the balconies of the hotel.
75 photos
Melia Casa Maya Cancun All Inclusive, Cancun
283US$
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Key details
About the Hotel
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
- Steps from the beach
Perfect
8.3
3.8
Loved by guests
"The beach has white powdery sand and was always really clean and great waterpark in the hotel too!"
"The aquapark is quite nice for kids."
"The water is calm and shallow, ideal for families with children."
Location
Melia Casa Maya Cancun is located in Cancun's Hotel Zone along
Water Park
The
Dining
Dining options include
Family-Friendly Amenities
Melia Casa Maya Cancun offers
Room Options
The hotel offers spacious rooms, including
Highlights
Location: 2391.98 yd² of white sandy beach
Water Park: Chaac Water Park for family fun
Dining: La Veranda Restaurant open for breakfast
Activities: Daily family-friendly activity program
Rooms: Junior Suites accommodating up to 6 guests
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The Level Suite Ocean View
2 persons
81 m²
1 King-size bed
Ocean view
Shower
Coffee machine
room details
Melia Room Ocean View
2 persons
41 m²
1 King-size bed
Ocean view
Shower
Air conditioning
room details
The Level Room Ocean View
2 persons
41 m²
1 King-size bed
Ocean view
Shower
Coffee machine
room details
The Level Room Swim Up
2 persons
41 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Getting around
A list of all available modes of transport
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Private beach
- Lift
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
Guest Parking
- Electric kettle
Services
- Paid shuttle service
- Valet parking
- Housekeeping
- Laundry
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
Children
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Toys
- Kids club
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Pool with view
- Shallow end
Room features
- Air conditioning
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
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Dining Onsite
At Melia Casa Maya Cancun All Inclusive, dining reflects a fusion of international flair and authentic local flavors. Guests can indulge in everything from hearty breakfast buffets to exquisite Mexican cuisine, all while enjoying a stunning beachfront setting that enhances every meal.
La Veranda
International buffet
Ambiance
Lively setting with vibrant décor, ideal for families and casual gatherings.
Key Offerings
A breakfast buffet featuring staples such as eggs and yogurts alongside unique offerings like tacos and salsas, catering to diverse palates at every meal.
Reservation
No
Open for breakfast and dinner; hours may vary.
Las Brisas Restaurant
Mexican and international cuisine with seafood specialties
Ambiance
Relaxed beachside atmosphere, perfect for savoring meals with a beautiful ocean view.
Key Offerings
A delightful array of Mexican delicacies and fresh seafood, making it an ideal choice for those looking to explore local tastes.
Reservation
No
Open for all meals; hours may vary.
Location
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Blvd. Kukulkan Km 5.5,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Landmark
Scenic Tower Cancun
1.1
km
Church
Parroquia de Cristo Resucitado
1.6
km
Landmark
Galeon Capitan Hook
910 m
Harbour
Aquatours Cancun
1.1
km
Landmark
Bungee in Cancun
1.1
km
Landmark
Playa Tortuga Ferry Terminal
1.2
km
Beach
Playa Tortugas
1.7
km
Landmark
Sail Away Cancun
1.2
km
Landmark
Cancun Convention Center
3.4
km
Landmark
El Eden Ecological Reserve
2.6
km
Beach
Playa Las Perlas
2.7
km
Landmark
Andiani Travel Group
2.6
km
Landmark
Monumento a los Ninos Heroes
2.6
km
Night club
Coco Bongo
3.6
km
Landmark
Club De Playa
3.1
km
Night club
The City Nightclub
3.6
km
Night club
Palazzo
3.6
km
Night club
Mandala Nightclub
3.4
km
Gallery
Galeria Balance Cancun
3.3
km
Night club
Daddy'O
3.5
km
Beach
Chac Mool Beach
3.6
km
Market
Mercado 28
6.1
km
Landmark
Malecon Tajamar
3.7
km
Landmark
Museo de Arte Popular Mexicano
3.8
km
Beach
Playa Forum
3.6
km
Beach
Mandala Beach Club
3.6
km
Night club
Barezzito Puerto Cancun
3.6
km
Nearby
Beach
Playa Langosta
270 m
Blvd. Kukulkan 5. 5 Playa Langosta
Float Fun Cancun
110 m
Blvd. Kukulcan Km. 4.5
Jardin del arte
560 m
Restaurants
Cocoa Grill & Seafood Restaurante
830 m
Blvd. Kukulcan Km 4.5 En Grand Oasis
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby for free.
Internet
is available in for free.
Breakfast
At the hotel Melia Casa Maya Cancun All Inclusive guests are invited to a full breakfast served for free.
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
275
Questions of the users
About Melia Casa Maya Cancun All Inclusive
Can guests access Wi-Fi in the studio apartment?
20 December 2024
All rooms in the hotel, including the studio apartment, are equipped with Wi-Fi service.
What measures are in place to ensure guest safety regarding COVID-19? Are the pool and beach accessible?
15 January 2025
The pool and beach areas are open. Face masks are required in enclosed spaces within the hotel. Detailed hygiene protocols can be found in the information section. All-inclusive options can be requested upon arrival.
Are there shuttle services available to and from the airport? If so, how can this be arranged?
25 February 2025
Shuttle service is offered for a round trip fare of 80 USD for up to 8 passengers. It is necessary to reserve this service directly with the hotel at least 72 hours before arrival, with payment made at check-in.
Does the hotel provide COVID-19 testing for guests?
10 March 2025
Yes, Casa Maya has partnered with Amerimed Hospital to offer PCR and SARS Antigen tests at special rates for guests.
Is there a balcony available with the rooms, and can it be furnished?
27 March 2025
The availability of balconies depends on the hotel's occupancy at the time of arrival, and unfortunately, they are not furnished.
Are utensils and cookware provided in the apartment for cooking?
05 April 2025
Yes, the apartment comes equipped with pots, pans, plates, and utensils for cooking and dining.
Is the hotel currently welcoming visitors from the United States?
12 April 2025
Yes, the hotel is open and welcoming travelers from the US.
Is free Wi-Fi available throughout the hotel's premises?
20 April 2025
Yes, complimentary Wi-Fi is available in all guest rooms and common areas.
How much does COVID-19 testing cost at the hotel?
15 May 2025
The PCR test costs 2,000 MXN per person, while the Antigen test is priced at 500 MXN per person.
How long will it take to receive results from the COVID-19 antigen test? Can a printed version of the results be obtained?
30 May 2025
Test results are typically available within 24 hours. A printing service is available for an additional fee if you require a physical copy.
Is the tap water in Cancun safe to drink?
05 June 2025
It is generally advised not to drink tap water in Mexico. Purchased bottled water is recommended for safety.
Can a passport be used as a valid ID during check-in if my identification has expired?
12 June 2025
Yes, guests can use their passport as an accepted form of identification at check-in.
Which airport should be selected for flying to Cancun from New York?
25 July 2025
Travelers should fly into Cancun International Airport (CUN) for easy access to the hotel.Next best alternative
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