Is it permitted to smoke on the balconies at Casa Maya Cancun?
12 November 2024
Smoking is not allowed on the balconies of the hotel.
Hotel Casa Maya, Cancun
Key details
About the Hotel
Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancun, 77500,
- Steps from the beach
Great
8.1
4.0
5-star family-friendly beachfront resort in Cancun
Location
Hotel Casa Maya is strategically placed within Cancun's Hotel Zone, providing direct access to over 2391.98 yd2 of
Rooms
The hotel offers spacious accommodations including a
Amenities
Hotel Casa Maya provides interactive play areas designed with safety and fun in mind for children, ensuring a delightful experience. The
Dining
The hotel's dining options include La Veranda Restaurant, which offers à la carte service and buffet breakfasts, and
Leisure
Daily activities such as morning stretching,
Highlights
Location: Cancun's Hotel Zone, close to dining and nightlife
Entertainment: Daily activity program for all ages
Dining: La Veranda and Brisas for diverse culinary options
Water Park: Chaac Water Park with slides and spray park
“This beachfront Cancun property emphasizes all-inclusive convenience, especially for families who want aquatic fun. The water park and beachfront location are genuine assets. While close to the Hotel Zone's action, the atmosphere remains family-focused, with spacious rooms catering to that demographic.”
Select your room type
Hotel Casa Maya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Melia Room Ocean View Balcony2 persons520 sq. feet2 Single bedsAir conditioningBalconyroom details
- Melia Room Ocean View2 persons445 sq. feet2 Double bedsAir conditioningCoffee machineroom details
- The Level Room Ocean View2 persons445 sq. feet2 Double bedsAir conditioningCoffee machineroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Hotel Casa Maya offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Water sports
- Tennis court
Guest Parking
- Private parking is possible at a location nearby for free.
Services
- Room service
- Housekeeping
Dining
- All inclusive
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
Children
- Children's pool
- Water slides
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Aqua park
- Night club
- Entertainment
- Sun terrace
- Spa lounge
- Public Bath
Room features
- Air conditioning
- Sitting area
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Show more
Dining Onsite
At Melia Casa Maya Cancun All Inclusive, dining reflects a fusion of international flair and authentic local flavors. Guests can indulge in everything from hearty breakfast buffets to exquisite Mexican cuisine, all while enjoying a stunning beachfront setting that enhances every meal.
La Veranda
International buffet
Ambiance
Lively setting with vibrant décor, ideal for families and casual gatherings.
Key Offerings
A breakfast buffet featuring staples such as eggs and yogurts alongside unique offerings like tacos and salsas, catering to diverse palates at every meal.
Reservation
No
Open for breakfast and dinner; hours may vary.
Las Brisas Restaurant
Mexican and international cuisine with seafood specialties
Ambiance
Relaxed beachside atmosphere, perfect for savoring meals with a beautiful ocean view.
Key Offerings
A delightful array of Mexican delicacies and fresh seafood, making it an ideal choice for those looking to explore local tastes.
Reservation
No
Open for all meals; hours may vary.
Hotel Casa Maya Location
Boulevard Kukulcan Km 5.5. Zona Hotelera, Cancun, 77500,
Explore Cancun
Activities and Attractions Near Meliá Casa Maya Cancun
Float Fun Cancun
2 minutes walking
Floating water park with slides and obstacles, perfect for families and thrill-seekers. A fun spot just a short stroll away.
Galeon Capitan Hook
11 minutes walking
Pirate-themed dinner cruise offering entertainment and stunning views. Ideal for both families and couples seeking adventure.
Playa Langosta
4 minutes walking
Beautiful beach known for its calm waters, perfect for swimming. Relax and soak up the sun close to the hotel.
Cancun Convention Center
10 minutes driving
A hub for business events with modern facilities. Convenient for business travelers needing proximity to venues.
Bungee in Cancun
15 minutes walking
Exciting bungee jumping experience for thrill-seekers, located nearby. An unforgettable adrenaline rush while enjoying views.
Relaxation at The Ocean Spa
10 minutes driving
Incredible spa experience offering massages and wellness sessions. Ideal for relaxation and refreshing your body and mind.
Cocoa Grill & Seafood Restaurante
11 minutes walking
Casual seafood spot with a relaxed vibe; known for their fresh ceviche and grilled fish. Reservations recommended.
La Habichuela
10 minutes driving
Renowned for Caribbean flavors and beautiful garden setting. Famous for their lobster dishes, reservations advised.
Coco Bongo
10 minutes driving
Vibrant nightlife venue known for spectacular shows and live performances. A must-visit for a lively night out.
Daddy'O
10 minutes driving
Popular nightclub featuring DJs and dance parties. Engaging atmosphere for a fun night out with friends or partners.
Getting around
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Property information and rules
Check-in
from 14:59-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible at a location nearby for free.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Number of floors:
8
Number of rooms:
257
Reviews and Ratings
Feedback about Hotel Casa Maya from previous guests about their experience.
Pros
Wonderful beach
Helpful staff
Comfortable beds
Good beach
Cons
Outdated hotel
Bad service
Dirty areas
Poor quality food
Guest reviewsShow more reviews
Questions of the users
About Hotel Casa Maya
Can guests access Wi-Fi in the studio apartment?
20 December 2024
All rooms in the hotel, including the studio apartment, are equipped with Wi-Fi service. Are there shuttle services available to and from the airport? If so, how can this be arranged?
25 February 2025
Shuttle service is offered for a round trip fare of 80 USD for up to 8 passengers. It is necessary to reserve this service directly with the hotel at least 72 hours before arrival, with payment made at check-in. Is there a balcony available with the rooms, and can it be furnished?
27 March 2025
The availability of balconies depends on the hotel's occupancy at the time of arrival, and unfortunately, they are not furnished. Are utensils and cookware provided in the apartment for cooking?
05 April 2025
Yes, the apartment comes equipped with pots, pans, plates, and utensils for cooking and dining. Is the hotel currently welcoming visitors from the United States?
12 April 2025
Yes, the hotel is open and welcoming travelers from the US. Is free Wi-Fi available throughout the hotel's premises?
20 April 2025
Yes, complimentary Wi-Fi is available in all guest rooms and common areas. Is the tap water in Cancun safe to drink?
05 June 2025
It is generally advised not to drink tap water in Mexico. Purchased bottled water is recommended for safety. Can a passport be used as a valid ID during check-in if my identification has expired?
12 June 2025
Yes, guests can use their passport as an accepted form of identification at check-in. Which airport should be selected for flying to Cancun from New York?
25 July 2025
Travelers should fly into Cancun International Airport (CUN) for easy access to the hotel.Next best alternative
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