Does the all-inclusive package cover all types of alcoholic beverages?
15 January 2024
Yes, the all-inclusive package includes bottled water, soft drinks, Tecate beer, cocktails, house wine, and other available alcoholic drinks.
75 photos
Cancun Bay All Inclusive Hotel, Cancun
215US$
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Key details
About the Hotel
Boulevard Kukulkan Km 3,
Cancun,
Mexico,
Quintana Roo
- Near the beach
Very good
7.9
7.5
3.9
Loved by Cancun Bay All Inclusive Hotel guests
"We were looking for a clean hotel with good food and good customer service and that's what we got."
"Love the jacuzzi with a swim up bar and love the sushi bar!"
"The beach, while small, was one of the nicest and cleanest on this part of Cancún."
Amenities
Cancun Bay All Inclusive Hotel offers a range of services including an
Rooms
The hotel features 133 rooms, including Standard Rooms, Superior Ocean View Rooms,
Location
Located at the entrance to the
Family-Friendly
Cancun Bay All Inclusive Hotel prioritizes a family-friendly experience by offering
Dining
The hotel's dining options include El Faisán buffet restaurant, where breakfast and lunch are served daily, featuring international cuisine. La Trattoria specializes in Italian dishes and offers a relaxed dining experience with a view of the sea. The
Highlights
Location: Bay of Isla Mujeres
Rooms: 133 rooms including Family Junior Suite
Dining: Four on-site restaurants
Family-Friendly: Complimentary stays for children
“Cancun Bay strikes me as a solid choice, especially for families or couples seeking an all-inclusive experience without breaking the bank; the varied dining options and beachfront location are definite pluses. I particularly appreciate the thoughtful touches like room upgrades and honeymoon packages, reflecting an attention to guest experience that stands out. For a traveler prioritizing value and convenience, this hotel seems to deliver a worthwhile stay.”
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Select your room type
Cancun Bay All Inclusive Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Double Room
2 persons
335 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Junior Suite
2 persons
605 sq. feet
2 King Size Beds
Shower
Coffee machine
room details
Master Suite
2 persons
1035 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior Ocean View
2 persons
335 sq. feet
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Cancun Bay All Inclusive Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Table tennis
- Yoga class
- Aerobics
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
At the Cancun Bay All Inclusive Hotel, dining is a delightful journey through diverse flavors, ranging from traditional Mexican fare to comforting Italian classics. Each restaurant invites guests to savor delicious meals in family-friendly settings, creating moments to cherish during a vacation in paradise.
Faisan
Italian and Mexican
Ambiance
Family friendly
Key Offerings
Indulge in a blend of Italian and Mexican cuisines with options for vegetarian, vegan, gluten-free, and dairy-free diets. Guests can enjoy breakfast, brunch, lunch, and dinner, ensuring perfect meals throughout the day.
Reservation
No
Open for breakfast, brunch, lunch, and dinner.
La piña Continental Breakfast
Continental Breakfast
Ambiance
Casual and relaxed
Key Offerings
Start each day with a delightful continental breakfast featuring a variety of snacks and light bites. Perfectly set for a leisurely morning, this venue thrives on a laid-back ambiance, open daily.
Reservation
No
Open from 07:00 to 17:00.
La Vista Sushi Zen
Japanese, Sushi
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Experience a delightful dinner of expertly crafted sushi and Japanese favorites. The contemporary setting blends tradition with modern flair, making for an enjoyable family evening out.
Reservation
No
Open for dinner.
BBQ
Tex-Mex and Grill/BBQ
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Savor a variety of Tex-Mex dishes and grilled delicacies during a family-friendly dinner. This vibrant venue captures the spirit of BBQ culture with its inviting atmosphere.
Reservation
No
Open for dinner.
Tratoria
Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Delight in classic Italian dishes that bring warmth and comfort to the dining experience. Enjoy dinner in this welcoming venue, thoughtfully designed for family gatherings.
Reservation
No
Open for dinner.
Cancun Bay All Inclusive Hotel Location
Boulevard Kukulkan Km 3,
Cancun,
Mexico,
Quintana Roo
Map view
Boulevard Kukulkan Km 3,
Cancun,
Mexico,
Quintana Roo
City landmarks
Beach
Playa Langosta
1.1
mi
Landmark
Scenic Tower Cancun
3200 ft
Market
Mercado 28
2.8
mi
Church
Parroquia de Cristo Resucitado
1.1
mi
Landmark
Float Fun Cancun
4900 ft
Landmark
Galeon Capitan Hook
3700 ft
Landmark
Bellamar Condo
2100 ft
Landmark
El Eden Ecological Reserve
2200 ft
Landmark
Museum of Popular Mexican Art
2300 ft
Landmark
Torre Escenica Cancun
2500 ft
Beach
Playa Las Perlas
4200 ft
Landmark
Captain Hook
3100 ft
Landmark
Jardin del arte
1.1
mi
Landmark
Andiani Travel Group
3500 ft
Landmark
Monumento a los Ninos Heroes
3500 ft
Landmark
Las Perlas Beach
3600 ft
Landmark
Crococun Zoo
3800 ft
Landmark
Langosta Beach
3900 ft
Shopping Area
Puerto Cancun Marina Town Center
1.3
mi
Landmark
Cancun Sign
4400 ft
Landmark
Scuba Cancun
4500 ft
Landmark
Malecon Tajamar
1.5
mi
Beach
Calle Pez Volador
1.2
mi
Landmark
Playa Pez Volador
5100 ft
Landmark
Club De Playa
1.0
mi
Night club
Barezzito Puerto Cancun
1.3
mi
Nearby
Marina Cha-Chi
200 ft
Beach
Playa Temptation
1000 ft
Linda Beach
1800 ft
Beach
The Ocean Spa Beach
1800 ft
Restaurants
Las Hijas De La Tostada
4600 ft
Boulevard Kukulcan,166 Hotel Zone
Las Hijas De La Tostada Cancun
1100 ft
km 3.5 Blvd. Kukulcan
Explore Cancun
Local Highlights
Scenic Tower Cancun
12 minutes' walk
Breathtaking views from the top, showcasing Cancun's skyline and coastline. Great for photographs and unique sunsets.
Playa Langosta
25 minutes' walk
Calm beach with soft sands, ideal for swimming and relaxing. Facilities and beach clubs available.
Float Fun Cancun
20 minutes' walk
Water park with slides and floating fun. Perfect for families looking for adventurous entertainment.
Las Hijas De La Tostada Cancun
4 minutes' walk
Casual atmosphere serving seafood tostadas. Local favorite known for fresh ingredients and vibrant flavors.
Puerto Cancun Marina Town Center
25 minutes' walk
Shopping and dining complex with live music events. Family-friendly atmosphere, perfect for evening entertainment.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
70
Former name
Q BAY Suites
Reviews and Ratings
Feedback about Cancun Bay All Inclusive Hotel from previous guests about their experience.
Show moreShow less
Pros
Clean rooms
Nice staff
Calm beach
Well-maintained pools
Cons
High price
Guest reviewsbased on 2490 reviews
Steve from United Kingdom
Family with children
Junior Suite
5 nights in November 2025
|
Reviewed:January 31, 2026
8.6/10
Fantastic Stay
hotel cleanlinessengaging activitieshelpful staffloud music
I thoroughly enjoyed my recent vacation. The cleanliness throughout the hotel was amazing. The entertainment team offered engaging activities I found enjoyable. I appreciated the efficient service from the staff. They were consistently helpful.
The music by the pool was quite loud. It affected relaxation. I would have preferred a quieter atmosphere for lounging.
Facilities
9/10
The pool area features comfortable loungers always available and drink services were always close. The hotel includes a gym with several treadmills, stationary bikes, and weight-lifting equipment in a functional space. Guests can access clean beach areas directly from the hotel premises.
Rooms
8/10
My room included two separate sinks, and a rainfall shower for added comfort. The sleeping area offered a comfortable bed with soft bedding. Daily room service ensured fresh towels were provided.
Service
10/10
Staff members responded quickly to requests. Check-in was easy, and assistance with luggage was available. Concierge services readily provided information about local attractions.
Location
8/10
The hotel provided close access to local shops and markets. Bus stops nearby made transportation convenient to downtown. Beach access was direct and facilitated easy enjoyment of water activities.
Dining
8/10
The main buffet restaurant offered diverse themed cuisines each night. A Japanese restaurant provided reservation options. A pool bar offered snack options such as hamburgers and hotdogs.
0 Helpful
|
Frederick from Germany
Single
Master Suite
4 nights in November 2025
|
Reviewed:December 10, 2025
9/10
unlimited drinksamazing food
The resort offered unlimited drinks . The sushi restaurant provided amazing food. I recommend reservations! I got a MASTER suite.
the mattress was super uncomfortable! though overall the hotel was great.
0 Helpful
Frederick from United Kingdom
Family with children
standard double room
4 nights in June 2025
|
Reviewed:July 06, 2025
9/10
relaxing stay with great staff
friendly staffbeach volleyballwooden crib
the staff was friendly. i liked the entertainment at the pool area and beach volleyball. the wooden crib for my baby was a great touch, much better than a standard travel cot. the complimentary wine for my husband's birthday was a very nice surprise.
0 Helpful
Questions of the users
About Cancun Bay All Inclusive Hotel
Can guests enjoy multiple meals each day, and is there a gym for workouts?
22 February 2024
Yes, meals can be enjoyed at any time during the day, and there is a fully equipped gym available for guests.
Is there a swim-up bar at the property?
10 March 2024
Yes, there is a jacuzzi bar located facing the ocean for guests to enjoy.
When is the ideal time to visit for a perfect beach vacation?
5 April 2024
The favorable weather allows for visits at any time of the year, making it ideal for a beach holiday.
What does the all-inclusive resort package cover in terms of meals and drinks?
24 April 2024
The all-inclusive plan encompasses all food and drinks from the dining areas and room service, with a nominal fee of $5 USD for room service.
Is there a private beach accessible directly from the hotel?
12 May 2024
Yes, there is a private beach located on the premises for guest use.
Is there an airport shuttle service available, and does it come at no extra cost?
18 June 2024
Airport shuttle service is available for an additional fee, and all meals and drinks are provided at no extra charge as part of the all-inclusive package.
What is meant by 'full board included' instead of 'all-inclusive' in the pricing?
30 July 2024
Both terms indicate the same offering, which includes meals and drinks.
Is smoking allowed on the balcony of the rooms?
15 August 2024
Rooms are non-smoking, but smoking is permitted on the balcony if the room doors are closed.
What activities are available for guests to enjoy during their stay?
29 September 2024
Guests can enjoy a variety of activities including massages at the spa, exploring local tours, and lounging at the pool and beach areas.
Does the hotel provide towels for the beach and pool areas?
8 October 2024
Yes, towels are provided for guests at both the pool and beach.
Can visitors arrange for transportation to and from the airport?
23 November 2024
Transportation arrangements can be made directly at the hotel for an additional charge.
Are there any promotions currently available for bookings?
17 December 2024
Yes, there is a current seasonal offer featuring a 50% Summer Sale, encouraging guests to experience the beauty of Cancun.Next best alternative
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