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From231US$ /night
Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulkan Km 3, Cancun, Mexico
-
Near the beach
Perfect
7.9
7.5
/10
4.4
/5

Accommodations

Cancun Bay All Inclusive Hotel contains 133 well-appointed rooms, with options such as Standard Rooms, Superior Ocean View Rooms, and spacious Family Junior and Master Suites. The Family Junior Suite offers 56.30 m² of space with two separate bedrooms and a view of the pool or garden. The Family Master Suite accommodates up to 8 adults comfortably in three independent bedrooms, each with its own bathroom.

Dining

The hotel presents diverse dining options at four restaurants, including El Faisán, which offers buffet-style international cuisine. La Vista Sushi Zen serves a selection of Japanese dishes, while La Trattoria specializes in Italian offerings like pizzas and paninis. Guests may also enjoy snacks and drinks at the Cenote Bar, located by the sea close to the pool.

Location

Cancun Bay All Inclusive Hotel is situated at the entrance of the Cancun Hotel Zone, directly facing the Bay of Isla Mujeres. Guests can unwind on a private beach or participate in water sports and leisure activities along the shoreline. The property offers proximity to local attractions and scenic spots, enhancing the vacation experience.

Wellness and Activities

The hotel provides wellness offerings through therapeutic massages available at the on-site spa, providing guests with a chance for relaxation. Various activities and entertainment options appeal to all ages, ensuring engaging experiences throughout the stay. Organized tours offer exploration of local Mayan ruins and cenotes, showcasing the region's rich culture.

Family Amenities

Children under the age of 12 can stay for free at Cancun Bay All Inclusive Hotel, making it a budget-friendly choice for families. The spacious Family Junior Suite and Family Master Suite configurations cater to family gatherings, providing ample space. Kids can partake in planned activities designed for younger guests, ensuring both fun and safety.

Highlights

Accommodations: 133 well-appointed rooms

Dining: 4 on-site restaurants

Location: Bay of Isla Mujeres beachfront

Wellness: Therapeutic massages available

Family-friendly: Kids free under 12

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Ocean View
2 persons
31 m² 
1 King-size bed
Ocean view
Shower
Coffee machine
Standard Double Room
2 persons
31 m² 
1 King-size bed
Shower
Coffee machine
Junior Suite
2 persons
56 m² 
2 King Size Beds
Shower
Coffee machine
Master Suite
2 persons
96 m² 
1 King-size bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre
Cancun 5.6 km
Airports
Isla Mujeres (ISJ) 20.1 km
Cancun (CUN) 20.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Private beach
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Table tennis
  • Yoga class
  • Aerobics

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Board games
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Shallow end

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

At the Cancun Bay All Inclusive Hotel, dining is a delightful journey through diverse flavors, ranging from traditional Mexican fare to comforting Italian classics. Each restaurant invites guests to savor delicious meals in family-friendly settings, creating moments to cherish during a vacation in paradise.
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo
Cancun Bay All Inclusive Hotel Restaurant photo

Faisan

Italian and Mexican
Ambiance
Family friendly
Key Offerings
Indulge in a blend of Italian and Mexican cuisines with options for vegetarian, vegan, gluten-free, and dairy-free diets. Guests can enjoy breakfast, brunch, lunch, and dinner, ensuring perfect meals throughout the day.
Reservation
No
Open for breakfast, brunch, lunch, and dinner.

La piña Continental Breakfast

Continental Breakfast
Ambiance
Casual and relaxed
Key Offerings
Start each day with a delightful continental breakfast featuring a variety of snacks and light bites. Perfectly set for a leisurely morning, this venue thrives on a laid-back ambiance, open daily.
Reservation
No
Open from 07:00 to 17:00.

La Vista Sushi Zen

Japanese, Sushi
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Experience a delightful dinner of expertly crafted sushi and Japanese favorites. The contemporary setting blends tradition with modern flair, making for an enjoyable family evening out.
Reservation
No
Open for dinner.

BBQ

Tex-Mex and Grill/BBQ
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Savor a variety of Tex-Mex dishes and grilled delicacies during a family-friendly dinner. This vibrant venue captures the spirit of BBQ culture with its inviting atmosphere.
Reservation
No
Open for dinner.

Tratoria

Italian
Ambiance
Family friendly, Traditional, Modern
Key Offerings
Delight in classic Italian dishes that bring warmth and comfort to the dining experience. Enjoy dinner in this welcoming venue, thoughtfully designed for family gatherings.
Reservation
No
Open for dinner.

Location

Boulevard Kukulkan Km 3, Cancun, Mexico
Map view
Boulevard Kukulkan Km 3, Cancun, Mexico
Nearby
Marina Cha-Chi
40 m
Beach
Playa Temptation
280 m
Linda Beach
540 m
Beach
The Ocean Spa Beach
540 m
Restaurants
Las Hijas De La Tostada
1.4 km
Boulevard Kukulcan,166 Hotel Zone
Las Hijas De La Tostada Cancun
310 m
km 3.5 Blvd. Kukulcan
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
At the hotel Cancun Bay All Inclusive guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
70
Former name
Q BAY Suites
Questions of the users
About Cancun Bay All Inclusive Hotel
Does the all-inclusive package cover all types of alcoholic beverages?
15 January 2024
Yes, the all-inclusive package includes bottled water, soft drinks, Tecate beer, cocktails, house wine, and other available alcoholic drinks.
Can guests enjoy multiple meals each day, and is there a gym for workouts?
22 February 2024
Yes, meals can be enjoyed at any time during the day, and there is a fully equipped gym available for guests.
Is there a swim-up bar at the property?
10 March 2024
Yes, there is a jacuzzi bar located facing the ocean for guests to enjoy.
When is the ideal time to visit for a perfect beach vacation?
5 April 2024
The favorable weather allows for visits at any time of the year, making it ideal for a beach holiday.
What does the all-inclusive resort package cover in terms of meals and drinks?
24 April 2024
The all-inclusive plan encompasses all food and drinks from the dining areas and room service, with a nominal fee of $5 USD for room service.
Is there a private beach accessible directly from the hotel?
12 May 2024
Yes, there is a private beach located on the premises for guest use.
Is there an airport shuttle service available, and does it come at no extra cost?
18 June 2024
Airport shuttle service is available for an additional fee, and all meals and drinks are provided at no extra charge as part of the all-inclusive package.
What is meant by 'full board included' instead of 'all-inclusive' in the pricing?
30 July 2024
Both terms indicate the same offering, which includes meals and drinks.
Is smoking allowed on the balcony of the rooms?
15 August 2024
Rooms are non-smoking, but smoking is permitted on the balcony if the room doors are closed.
What activities are available for guests to enjoy during their stay?
29 September 2024
Guests can enjoy a variety of activities including massages at the spa, exploring local tours, and lounging at the pool and beach areas.
Does the hotel provide towels for the beach and pool areas?
8 October 2024
Yes, towels are provided for guests at both the pool and beach.
Can visitors arrange for transportation to and from the airport?
23 November 2024
Transportation arrangements can be made directly at the hotel for an additional charge.
Are there any promotions currently available for bookings?
17 December 2024
Yes, there is a current seasonal offer featuring a 50% Summer Sale, encouraging guests to experience the beauty of Cancun.
Check-in
03Dec2025Select date
Check-out
04Dec2025Select date
Rooms and Guests2 Guests, 1 Room