Does the all-inclusive package cover all types of alcoholic beverages?
15 January 2024
Yes, the all-inclusive package includes bottled water, soft drinks, Tecate beer, cocktails, house wine, and other available alcoholic drinks. 75 photos
Cancun Bay All Inclusive Hotel, Cancun
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Key details
About the Hotel
Blvd. Kukulcan Km. 3.5., Zona Hotelera, Cancun,
- Near the beach
Great
8.0
7.5
3.9
3-star all-inclusive beachfront resort in Cancun
Amenities
Cancun Bay All Inclusive Hotel offers a range of services including an
Rooms
The hotel features 133 rooms, including Standard Rooms, Superior Ocean View Rooms,
Location
Located at the entrance to the
Family-Friendly
Cancun Bay All Inclusive Hotel prioritizes a family-friendly experience by offering
Dining
The hotel's dining options include El Faisán buffet restaurant, where breakfast and lunch are served daily, featuring international cuisine. La Trattoria specializes in Italian dishes and offers a relaxed dining experience with a view of the sea. The
Highlights
Location: Bay of Isla Mujeres
Rooms: 133 rooms including Family Junior Suite
Dining: Four on-site restaurants
Family-Friendly: Complimentary stays for children
“Cancun Bay strikes me as a solid choice, especially for families or couples seeking an all-inclusive experience without breaking the bank; the varied dining options and beachfront location are definite pluses. I particularly appreciate the thoughtful touches like room upgrades and honeymoon packages, reflecting an attention to guest experience that stands out. For a traveler prioritizing value and convenience, this hotel seems to deliver a worthwhile stay.”
Select your room type
Cancun Bay All Inclusive Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Ocean View2 persons31 sq. feet1 King-size bedAir conditioningBalconyroom details
- Standard Double Room2 persons31 sq. feet1 King-size bedAir conditioningBalconyroom details
- Junior Suite2 persons56 sq. feet2 King Size BedsAir conditioningBalconyroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Cancun Bay All Inclusive Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Private beach
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Table tennis
- Yoga class
- Aerobics
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Karaoke
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Jacuzzi
- Back massage
- Head massage
- Full body massage
- Foot massage
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Show more
Dining Onsite
At the Cancun Bay All Inclusive Hotel, dining is a delightful journey through diverse flavors, ranging from traditional Mexican fare to comforting Italian classics. Each restaurant invites guests to savor delicious meals in family-friendly settings, creating moments to cherish during a vacation in paradise.
Cancun Bay All Inclusive Hotel Location
Blvd. Kukulcan Km. 3.5., Zona Hotelera, Cancun,
Explore Cancun
Local Highlights
Scenic Tower Cancun
12 minutes' walk
Breathtaking views from the top, showcasing Cancun's skyline and coastline. Great for photographs and unique sunsets.
Playa Langosta
25 minutes' walk
Calm beach with soft sands, ideal for swimming and relaxing. Facilities and beach clubs available.
Museum of Popular Mexican Art
10 minutes' walk
Cultural exhibits featuring local art. Free admission days offer an affordable taste of Mexican creativity.
Captain Hook
10 minutes' walk
Pirate-themed dinner cruise with entertainment and delicious cuisine. A fun experience for families and couples alike.
Float Fun Cancun
20 minutes' walk
Water park with slides and floating fun. Perfect for families looking for adventurous entertainment.
Crococun Zoo
15 minutes' walk
Interactive wildlife experience with guided tours. Ideal for animal lovers and families, featuring native species.
Las Hijas De La Tostada Cancun
4 minutes' walk
Casual atmosphere serving seafood tostadas. Local favorite known for fresh ingredients and vibrant flavors.
Captain Hook
10 minutes' walk
Exotic dining on a pirate ship with interactive shows. Reservations recommended for a dining adventure.
Galeon Capitan Hook
14 minutes' walk
An interactive pirate show with dinner aboard a grand ship. Great fun for all ages featuring theatrical battles.
Puerto Cancun Marina Town Center
25 minutes' walk
Shopping and dining complex with live music events. Family-friendly atmosphere, perfect for evening entertainment.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs USD 0.1 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
88
Former name
Q BAY Suites
Reviews and Ratings
Feedback about Cancun Bay All Inclusive Hotel from previous guests about their experience.
Show moreShow less
Pros
Clean rooms
Nice staff
Calm beach
Well-maintained pools
Cons
High price
Guest reviewsbased on 2509 reviews
Emma from United Kingdom
Family with children
junior suite
4 nights in November 2025
|
Reviewed: February 10, 2026
9.0/10
lovely stay
excellent service good food beautiful location
enrique, the beach waiter, offered excellent service. i enjoyed the food and drinks available. the location is beautiful. i appreciated his friendly attention and helpful suggestions for activities and events.
Service
10/10
fernando cibernetico and charlie brown provided very nice service. they ensured every need was met. their attentiveness enhanced the experience.
Rooms
9/10
the room had a daily restocked mini fridge, convenient. cleaning occurred daily. the family suite included three bedroomswith ample space. the front desk staff offered assistance readily.
Location
8/10
the hotel's location shortens travel time to the marina for tours. i found this beneficial. oxxo stores and starbucks are nearby for convenience. the beachfront location included a volleyball court and hammocks.
0 Helpful
|
Steve from United Kingdom
Family with children
Junior Suite
5 nights in November 2025
|
Reviewed: January 31, 2026
8.6/10
Fantastic Stay
hotel cleanliness engaging activities helpful staff
I thoroughly enjoyed my recent vacation. The cleanliness throughout the hotel was amazing. The entertainment team offered engaging activities I found enjoyable. I appreciated the efficient service from the staff. They were consistently helpful.
The music by the pool was quite loud. It affected relaxation. I would have preferred a quieter atmosphere for lounging.
Facilities
9/10
The pool area features comfortable loungers always available and drink services were always close. The hotel includes a gym with several treadmills, stationary bikes, and weight-lifting equipment in a functional space. Guests can access clean beach areas directly from the hotel premises.
Rooms
8/10
My room included two separate sinks, and a rainfall shower for added comfort. The sleeping area offered a comfortable bed with soft bedding. Daily room service ensured fresh towels were provided.
Service
10/10
Staff members responded quickly to requests. Check-in was easy, and assistance with luggage was available. Concierge services readily provided information about local attractions.
Location
8/10
The hotel provided close access to local shops and markets. Bus stops nearby made transportation convenient to downtown. Beach access was direct and facilitated easy enjoyment of water activities.
Dining
8/10
The main buffet restaurant offered diverse themed cuisines each night. A Japanese restaurant provided reservation options. A pool bar offered snack options such as hamburgers and hotdogs.
0 Helpful
|
Frederick from Germany
Single
Master Suite
4 nights in November 2025
|
Reviewed: December 10, 2025
9/10
unlimited drinks amazing food
The resort offered unlimited drinks . The sushi restaurant provided amazing food. I recommend reservations! I got a MASTER suite.
the mattress was super uncomfortable! though overall the hotel was great.
0 Helpful
Frederick from United Kingdom
Family with children
standard double room
4 nights in June 2025
|
Reviewed: July 06, 2025
9/10
relaxing stay with great staff
friendly staff beach volleyball wooden crib
the staff was friendly. i liked the entertainment at the pool area and beach volleyball. the wooden crib for my baby was a great touch, much better than a standard travel cot. the complimentary wine for my husband's birthday was a very nice surprise.
0 Helpful
Show more reviews
Questions of the users
About Cancun Bay All Inclusive Hotel
Can guests enjoy multiple meals each day, and is there a gym for workouts?
22 February 2024
Yes, meals can be enjoyed at any time during the day, and there is a fully equipped gym available for guests. Is there a swim-up bar at the property?
10 March 2024
Yes, there is a jacuzzi bar located facing the ocean for guests to enjoy. When is the ideal time to visit for a perfect beach vacation?
5 April 2024
The favorable weather allows for visits at any time of the year, making it ideal for a beach holiday. What does the all-inclusive resort package cover in terms of meals and drinks?
24 April 2024
The all-inclusive plan encompasses all food and drinks from the dining areas and room service, with a nominal fee of $5 USD for room service. Is there a private beach accessible directly from the hotel?
12 May 2024
Yes, there is a private beach located on the premises for guest use. Is there an airport shuttle service available, and does it come at no extra cost?
18 June 2024
Airport shuttle service is available for an additional fee, and all meals and drinks are provided at no extra charge as part of the all-inclusive package. What is meant by 'full board included' instead of 'all-inclusive' in the pricing?
30 July 2024
Both terms indicate the same offering, which includes meals and drinks. Is smoking allowed on the balcony of the rooms?
15 August 2024
Rooms are non-smoking, but smoking is permitted on the balcony if the room doors are closed. What activities are available for guests to enjoy during their stay?
29 September 2024
Guests can enjoy a variety of activities including massages at the spa, exploring local tours, and lounging at the pool and beach areas. Does the hotel provide towels for the beach and pool areas?
8 October 2024
Yes, towels are provided for guests at both the pool and beach. Can visitors arrange for transportation to and from the airport?
23 November 2024
Transportation arrangements can be made directly at the hotel for an additional charge. Are there any promotions currently available for bookings?
17 December 2024
Yes, there is a current seasonal offer featuring a 50% Summer Sale, encouraging guests to experience the beauty of Cancun.Next best alternative
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