The Face Suites Hotel > Rooftop Infinity Pool View

Name: The Face Suites Hotel, Kuala Lumpur
Address: 1020, Jalan Sultan Ismail, Kuala Lumpur, Kuala Lumpur Federal Territory
Price range: US$77+
Rating: 8.0

89 photos

The Face Suites Hotel Kuala Lumpur Exterior photo

The Face Suites Hotel Kuala Lumpur Room photo

The Face Suites Hotel Kuala Lumpur Skyline photo

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Key details

About the Hotel

1020, Jalan Sultan Ismail, Kuala Lumpur

Close to Suria KLCC

Great

8.0

8.1

/10

4.0

3.7

Loved by The Face Suites Hotel guests

Fine rooftop pool

Spacious suites

Attentive staff

Prime location

Quality fittings

"The pool on the top (floor 52) is perfect with a perfect view worth seeing and enjoying especially in the night."

Lukas from Denmark

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"The rooms are also well equipped with an ironing board, washing machine and many kitchen utensils."

Sandy from Australia

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"But the real highlight? The sky deck infinity pool."

Anthony

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5-star all-suite hotel with rooftop infinity pool in Kuala Lumpur

Amenities

The Face Suites Hotel provides an all-suite accommodation experience with 327 well-appointed rooms and suites. The rooftop infinity pool offers a stunning view of the Kuala Lumpur city skyline, providing an exceptional vantage point. Guests can also enjoy easy access to LEVEL 51 for culinary and social gatherings.

Dining

DEEP BLUE, the rooftop tapas restaurant and bar, serves a variety of creative cocktails and tapas with breathtaking skyline views. STYLE Restaurant offers an all-day dining experience, featuring a buffet and à la carte menu showcasing both local and international flavors. Café iL Viso provides a relaxing environment for afternoon tea or takeaway delights.

Location

The hotel is located within walking distance of iconic landmarks such as the Petronas Twin Towers and KL Tower. Guests can easily explore the bustling shopping and entertainment district, including Suria KLCC and Pavilion. This central location enhances convenience for both business and leisure travelers.

Event Spaces

TANGERINE is a luxurious private event venue designed for corporate gatherings and special celebrations. This venue combines modern amenities with delectable dining options, ensuring a memorable experience. DEEP BLUE and TANGERINE serve as versatile spaces for seminars, product launches, and gala dinners.

Rooms

The hotel's range of room types includes Superior King and 3-bedroom suites, accommodating various group sizes. Each room includes comfortable amenities and kitchenettes for an extended stay experience. The spacious suites, starting from 455 square feet, provide a luxurious urban retreat with city views.

Highlights

Location: Walking distance to Petronas Twin Towers

Dining: DEEP BLUE rooftop tapas restaurant

Event Spaces: TANGERINE private event venue

Rooms: 327 sumptuously appointed rooms and suites

“The Face Suites Hotel presents a compelling option with its all-suite accommodations and an enviable location near the Petronas Twin Towers; the rooftop infinity pool is a true highlight, offering expansive city views. While some experiences appear inconsistent, the potential for a luxurious stay with convenient access to Kuala Lumpur's attractions remains evident.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

Room FeaturesSpacious Comfort

The apartment was very spacious for my family, with plenty of storage. We enjoyed superb views and access to a washing machine.

Omar from Mauritius

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BathroomGreat Amenities

The bathrooms are great and super convenient with all the needed amenities. Plenty of space to move around comfortably.

Jane from Australia

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DiningRooftop Satay!

The Malaysian satay in the rooftop restaurant is the best! The view from the restaurant is incredible and worth the visit.

Hans from Germany

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Guest ParkingHassle Free!

Parking redemption is free, but requires TNG card validation upon each exit, which might be a little stressful for some visitors.

Jessica from Malaysia

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Select your room type

The Face Suites Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior One-Bedroom Suite
2 persons
83 sq. feet
1 King-size bed
Air conditioning
Shower
room details
One Bedroom Deluxe Twin
2 persons
84 sq. feet
2 Single beds
Air conditioning
Shower
room details
One Bedroom Superior Twin
2 persons
83 sq. feet
2 Single beds
Air conditioning
Shower
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

The Face Suites Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.1/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Infinity pool
Rooftop pool
Sun terrace
Leisure/ TV room
Pool with view

Room features

Air conditioning
Sitting area
Dressing area
Garden furniture
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

The Face Suites Hotel offers a delightful culinary experience at its Deep Blue Restaurant & Bar, where guests can indulge in flavorful halal and kosher meals within a family-friendly environment. The setting transitions beautifully from casual breakfasts to ambient evenings perfect for heartwarming dinners and cocktail hours.

Deep Blue Restaurant & Bar
Halal and Kosher dining with a variety of meal options
Ambiance
Modern yet inviting, ideal for families and intimate dinners
Key Offerings
Enjoy refreshing cocktails during the evening cocktail hour, alongside hearty breakfast options and elevated dinner dishes, perfect for both casual dining or special occasions.
Reservation
Recommended
Breakfast and Dinner; Cocktail hour in the evening

The Face Suites Hotel Location

1020, Jalan Sultan Ismail, Kuala Lumpur

Explore Kuala Lumpur

Petronas Twin Towers

12 minutes' walk

Iconic twin skyscrapers offering stunning views of the city from the Skybridge and Observation Deck.

Suria KLCC

12 minutes' walk

A premier shopping destination featuring global brands, local boutiques, and a variety of dining options.

Aquaria

17 minutes' walk

An oceanarium showcasing diverse marine life with interactive exhibits and a walk-through tunnel.

Kuala Lumpur Bird Park

25 minutes' walk

A large aviary home to a variety of bird species, offering a chance to enjoy birds in a lush jungle setting.

KL Forest Eco Park

15 minutes' walk

Enjoy a canopy walk in a tropical rainforest in the city; perfect for nature lovers and adventure seekers.

Yoga Classes at The Face Suites

0 minutes' walk

Relaxing yoga classes available on-site, perfect for unwinding after a busy day of exploration.

Deep Blue

1 minute' walk

Contemporary dining with a focus on fresh seafood and an inviting atmosphere; ideal for casual meals.

Ah Yat Abalone Seafood Restaurant

1 minute' walk

Renowned for its exquisite seafood dishes and luxurious ambiance; perfect for a special meal.

Hard Rock Cafe

4 minutes' walk

Vibrant atmosphere with American classics and live music events; a lively spot for families and friends.

Stadium Negara

10 minutes' walk

A historical venue hosting concerts, sporting events, and cultural performances; ideal for music lovers.

SkyBar

5 minutes' drive

Trendy rooftop bar with stunning views of the Petronas Twin Towers; great for nightlife seekers and cocktails.

Getting around

City Centre
Kuala Lumpur 35 min · 1.8 mi
Airports
Sultan Abdul Aziz Shah (SZB) 47 min · 19.4 mi
Kuala Lumpur International (KUL) 92 min · 38.0 mi
Train
Ampang Park Station 21 min · 1.1 mi
Old Kuala Lumpur Railway Station 29 min · 1.5 mi
Underground
Bukit Bintang 20 min · 1.0 mi
Merdeka 23 min · 1.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of MYR 45 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Chinese, Bahasa Indonesian, Malay

Number of floors:

Number of rooms:

195

Former name

the face style

Reviews and Ratings

Feedback about The Face Suites Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Face Suites Hotel is often praised for its spacious and clean rooms, some even featuring washing machines, making longer stays more comfortable. Many guests appreciate the hotel's proximity to attractions like the Petronas Towers, though some have found the walk slightly longer than expected. The rooftop pool is a highlight for many, offering stunning views, while the breakfast buffet provides a satisfying start to the day. The hotel is well-located, close to KLCC Suria for shopping and dining.

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Review score

Based on 842 verified reviews

7.5 /10

Very good

71 %

Recommend

Free WiFi

8.7/10

Location

8.6/10

Facilities

8.1/10

Staff

8.1/10

Pros

Spacious apartment

Superb KL Tower view

Tasty breakfast

Well-equipped kitchen

Courteous cleaning staff

Cons

Noisy airco units

Slow service

based on 927 reviews

4.5/5

Antonio from Spain

Family with children

Deluxe One-Bedroom Suite

3 nights in October 2025

Reviewed: December 31, 2025

7/10

Adequate Stay , Some Minor Issues

spacious apartment comfortable bed helpful staff confusing parking long waiting time old room

The apartment was spacious , and the view from the 24th floor was quite nice. The pool seemed great , and the beds were comfortable enough. I was charmed by the staff's willingness to help , even late at night.

The waiting time for the lift was quite long. The room felt somewhat old and unlike the pictures.

0 Helpful

Eva from Germany

Family with children

Deluxe Two-Bedroom Suite

4 nights in August 2025

Reviewed: November 02, 2025

9.0/10

charmed by the spacious suite

spacious suite clean suite fantastic housekeeping rooftop pool

i was charmed by my stay. our beautiful two-bedroom suite was very spacious and clean. housekeeping services were fantastic and ensured we had everything we needed. the rooftop pool offered amazing views and i enjoyed the convenience of nearby public transport, especially grab services.

i found that waiting for the lift could be quite long, especially during peak hours.

Facilities

9/10

the gym has several cardio machines and free weights for guest usage. there is an infinity pool on the roof offering city views. i saw that the building provides valet parking and there is easy access to public transport.

Location

9/10

this accommodation is approximately a 15-minute walk to major attractions. i noticed the proximity to the iconic petronas twin towers and shopping centers like suria. the location allows quick access to many popular destinations.

Rooms

10/10

the suite included a well-equipped kitchen with a washing machine. there were two separate bedrooms plus a modern bathroom with a large shower cabin. plenty of storage space was available, very convenient for a family.

Dining

8/10

the hotel offers a breakfast service with a wide selection of foods. a restaurant upstairs has great views and provides tapas. it had fresh ingredients i could savor

Service

9/10

the cleaning staff was courteous, always ensuring we had enough amenities. i appreciated how easy it was to check in and check out. they gave proper assistance and service.

0 Helpful

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Questions of the users

About The Face Suites Hotel

Are there any rooms in the hotel that have a bathtub available?

10 November 2024

Only a few room types, specifically, the 2-bedroom Premier and 1-bedroom Grand Premier, come equipped with a bathtub.

Is the swimming pool currently accessible for guests after the recent restrictions?

15 December 2024

Yes, the infinity pool is open for use, following the SOP guidelines provided by the government.

What type of accommodation would be best for a family with two adults and a child?

20 January 2025

Consider booking the 2-bedroom suites, which feature separate bedrooms for added privacy.

What cooking facilities are available in the suites?

25 January 2025

All suites come with cooking pots and cooking bowls for your convenience.

Is there an electric stovetop and dishes available in the suites for cooking?

1 February 2025

Each suite is provided with an electric stovetop and a full set of dishes.

Are gatherings or decorations allowed in guest rooms for special occasions?

10 March 2025

Currently, gatherings and special decorations in guest rooms are not permitted to ensure the safety of all guests.

Can a three-bedroom suite be booked at this facility?

15 March 2025

Yes, there is a 2-bedroom Grand Premier which can accommodate up to three bedrooms, but this type must be booked through email or phone call.

Is there an area designated for smoking guests?

25 February 2025

Yes, there is a smoking area located at the driveway near the hotel entrance.

What is the security deposit required during check-in?

5 April 2025

A minimum deposit of MYR300.00 nett per room per night is collected either in cash or by credit card.

Are there supermarkets or convenience stores within walking distance from the hotel?

12 April 2025

The nearest supermarket is NSK Super Market located at Quill City Mall, just a 5-minute walk from the hotel.

How much does the breakfast cost for an adult at the hotel?

18 April 2025

Breakfast is priced at MYR35.00 nett for adults and MYR18.00 nett for children aged 4 to 11 years.

What dining options can guests explore during their stay?

20 April 2025

Guests can dine at DEEP BLUE, a rooftop tapas restaurant, andSTYLE Restaurant, which offers an all-day dining experience with local and international dishes.