The Face Suites Hotel, Kuala Lumpur ➤ Reviews, Rooms & Prices 2026

75 photos

The Face Suites Hotel Kuala Lumpur Room photo A bedroom with a bed

The Face Suites Hotel Kuala Lumpur Skyline photo The photo shows a modern, tall residential building, likely an apartment complex, set against a bright blue sky with a few wispy clouds. The building is predominantly white with numerous glass windows, giving it a sleek and contemporary appearance.

The Face Suites Hotel Kuala Lumpur Beds photo The photo shows a hotel room with two single beds. The beds are neatly made with white linens and pillows. The headboard of the beds is a light gray color.

The room has light wooden floors and a light green and gray striped wallpaper on one wall. T

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Key details

About the Hotel

1020, Jalan Sultan Ismail, Kuala Lumpur, Malaysia

Close to Suria KLCC

Very good

7.9

8.1

/10

1.0

3.7

Loved by The Face Suites Hotel guests

Fine rooftop pool
Spacious suites
Attentive staff
Prime location
Quality fittings

"The pool on the top (floor 52) is perfect with a perfect view worth seeing and enjoying especially in the night."

Lukas from Denmark

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"The rooms are also well equipped with an ironing board, washing machine and many kitchen utensils."

Sandy from Australia

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"But the real highlight? The sky deck infinity pool."

Anthony

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Amenities

The Face Suites Hotel features a rooftop infinity pool on Level 51 offering panoramic views of the Kuala Lumpur skyline. Guests can enjoy culinary delights at DEEP BLUE, a rooftop tapas restaurant and bar known for its curated cocktails and stunning skyline vistas. TANGERINE serves as a luxurious private event venue, accommodating various corporate and private gatherings with tailored dining services.

Rooms

The hotel offers 327 spacious suites, with configurations ranging from Superior King rooms to 3-bedroom apartments designed for small groups. Each suite includes fully equipped kitchenettes, providing a comfortable living experience on both business and leisure trips. Contemporary decor and generous living spaces ensure a relaxed urban retreat in the heart of Kuala Lumpur.

Location

Strategically located within walking distance to iconic landmarks such as the Petronas Twin Towers and KL Tower, The Face Suites Hotel places guests in the center of Kuala Lumpur's vibrant shopping and entertainment district. Nearby attractions include Pavilion, a premier shopping destination with over 700 stores, and the historic KL Forest Eco Park, offering a natural escape in the city. The convenient setting allows easy access to various cultural sites, dining, and nightlife options.

Dining

The hotel offers diverse dining options, including STYLE Restaurant, which provides a buffet and à la carte menu blending local and international cuisines. Pool Bites, located by the infinity pool, serves light snacks and refreshing beverages against a stunning city backdrop. Afternoon tea at Café iL Viso presents a relaxing option for unwinding after a busy day.

Entertainment

The hotel's DEEP BLUE rooftop bar offers a lively ambiance for evening gatherings, featuring an exclusive deal every Thursday from 6 PM to midnight. Guests can raise their glasses to delicious flavors while overlooking KLCC, enhancing the nightlife experience. The proximity to various entertainment options ensures guests enjoy a rich cultural and social experience throughout their stay.

Highlights

Location: Walking distance to Petronas Twin Towers

Views: Breathtaking vistas from Level 51 rooftop pool

Dining: DEEP BLUE rooftop bar and tapas restaurant

Events: TANGERINE private event venue with tailored dining

Comfort: All suites with fully equipped kitchenettes

Shopping: Close to Pavilion and other shopping centers

“The Face Suites Hotel presents a compelling option with its all-suite accommodations and an enviable location near the Petronas Twin Towers; the rooftop infinity pool is a true highlight, offering expansive city views. While some experiences appear inconsistent, the potential for a luxurious stay with convenient access to Kuala Lumpur's attractions remains evident.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.6/10Review score

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Highlights from guests

Room FeaturesSpacious Comfort

The apartment was very spacious for my family, with plenty of storage. We enjoyed superb views and access to a washing machine.

Omar from Mauritius

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BathroomGreat Amenities

The bathrooms are great and super convenient with all the needed amenities. Plenty of space to move around comfortably.

Jane from Australia

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DiningRooftop Satay!

The Malaysian satay in the rooftop restaurant is the best! The view from the restaurant is incredible and worth the visit.

Hans from Germany

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Guest ParkingHassle Free!

Parking redemption is free, but requires TNG card validation upon each exit, which might be a little stressful for some visitors.

Jessica from Malaysia

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Select your room type

The Face Suites Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior One-Bedroom Suite

2 persons

895 sq. feet

1 King-size bed

Shower

Air conditioning

room details

One Bedroom Deluxe Twin

2 persons

905 sq. feet

2 Single beds

Shower

Air conditioning

room details

One Bedroom Superior Twin

2 persons

895 sq. feet

2 Single beds

Shower

Air conditioning

room details

Two-Bedroom Superior

2 persons

1035 sq. feet

1 King-size bed

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

The Face Suites Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Infinity pool
Rooftop pool
Sun terrace
Leisure/ TV room
Pool with view

Room features

Air conditioning
Sitting area
Dressing area
Garden furniture
Dining table
Ironing facilities

Bathroom

Washing machine
Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

The Face Suites Hotel offers a delightful culinary experience at its Deep Blue Restaurant & Bar, where guests can indulge in flavorful halal and kosher meals within a family-friendly environment. The setting transitions beautifully from casual breakfasts to ambient evenings perfect for heartwarming dinners and cocktail hours.

The Face Suites Hotel Kuala Lumpur Restaurant photo The photo shows a stylish and modern restaurant interior with a sophisticated ambiance. The space is well-lit, with a striking spherical chandelier hanging from the ceiling. The ceiling itself has a dark wooden slat design.

The restaurant features

Deep Blue Restaurant & Bar

Halal and Kosher dining with a variety of meal options

Ambiance

Modern yet inviting, ideal for families and intimate dinners

Key Offerings

Enjoy refreshing cocktails during the evening cocktail hour, alongside hearty breakfast options and elevated dinner dishes, perfect for both casual dining or special occasions.

Reservation

Recommended

Breakfast and Dinner; Cocktail hour in the evening

The Face Suites Hotel Location

1020, Jalan Sultan Ismail, Kuala Lumpur, Malaysia

Map view

1020, Jalan Sultan Ismail, Kuala Lumpur, Malaysia

City landmarks

Event hall

Petronas Twin Towers

3100 ft

Mall

Suria KLCC

3100 ft

Park

KLCC Park

1.3 mi

Mall

Chinatown

1.8 mi

Aquarium

Aquaria

4500 ft

Market

Central Market

1.0 mi

Landmark

Dataran Merdeka

1.4 mi

Park

Kuala Lumpur Bird Park

1.5 mi

Mosque

National Mosque of Malaysia

1.4 mi

Landmark

Alor Street

4500 ft

Museum

Islamic Arts Museum Malaysia

1.5 mi

Event hall

Kuala Lumpur Convention Centre

4500 ft

Mall

Pavilion KL

4500 ft

Garden

Perdana Botanical Gardens

1.7 mi

Mosque

Jamek Mosque

1.0 mi

Landmark

KLCC - Bukit Bintang Pedestrian Walkway

4500 ft

Museum

Petrosains Science Discovery Centre

3100 ft

Monument

National Monument

1.5 mi

Park

KL Forest Eco Park

1.0 mi

Pagoda

Sri Maha Mariamman Temple

1.8 mi

Landmark

Kuala Lumpur City Centre KLCC

3100 ft

Park

Kuala Lumpur Butterfly Park

1.3 mi

Landmark

Sultan Abdul Samad Building

1.4 mi

Bus Station

Pudu Sentral

1.0 mi

Park

Titiwangsa Lake Gardens

1.4 mi

Landmark

Jalan Masjid India

1.0 mi

Theatre

Cultural Palace

1.3 mi

Shopping Area

SOGO Mall

1.7 mi

Landmark

Capital Square

1.0 mi

Landmark

Bank Negara Malaysia Museum and Art Gallery

2.4 mi

Nearby

Event hall

Petronas Twin Towers

2900 ft

Mall

Suria KLCC

3100 ft

Aquarium

Aquaria

3900 ft

Stadium

Stadium Negara

2500 ft

Stadium

Merdeka Stadium

2500 ft

Park

KL Forest Eco Park

3200 ft

Event hall

Kuala Lumpur Convention Centre

3900 ft

Museum

Petrosains Science Discovery Centre

3200 ft

Jalan Tunku Abdul Rahman

Jalan Masjid India

3100 ft

KLCC - Bukit Bintang Pedestrian Walkway

3800 ft

Event hall

Petronas Philharmonic Hall

2700 ft

Brickfields

'Torana' Gate

2500 ft

156 Jalan Ampang

Avenue K Shopping Mall

3700 ft

Shopping Area

The Weld

3600 ft

Restaurants

Deep Blue

0 ft

1020 Jalan Sultan Ismail THE FACE Suites

Tangerine

100 ft

1020 Jalan Sultan Ismail THE FACE Suites

Ah Yat Abalone Seafood Restaurant

300 ft

Jalan Sultan Ismail Bangunan Life Centre

Hard Rock Cafe

1100 ft

2 Jalan Sultan Ismail

TEMPTationS

900 ft

Corner of Jalan Sultan Ismail and Jalan Ampang

Beriani Asif

1200 ft

R-08

Evolution Cafe

900 ft

Corner Of Jalan Sultan Ismail And Jalan Ampang,

Tandoor Grill

1200 ft

Level 3A

Wow Kl

1700 ft

139 Pusat Pelancongan MTC Jalan Jalan Ampang

Explore Kuala Lumpur

Petronas Twin Towers

12 minutes' walk

Iconic twin skyscrapers offering stunning views of the city from the Skybridge and Observation Deck.

Suria KLCC

12 minutes' walk

A premier shopping destination featuring global brands, local boutiques, and a variety of dining options.

Aquaria

17 minutes' walk

An oceanarium showcasing diverse marine life with interactive exhibits and a walk-through tunnel.

Kuala Lumpur Bird Park

25 minutes' walk

A large aviary home to a variety of bird species, offering a chance to enjoy birds in a lush jungle setting.

KL Forest Eco Park

15 minutes' walk

Enjoy a canopy walk in a tropical rainforest in the city; perfect for nature lovers and adventure seekers.

Yoga Classes at The Face Suites

0 minutes' walk

Relaxing yoga classes available on-site, perfect for unwinding after a busy day of exploration.

Deep Blue

1 minute' walk

Contemporary dining with a focus on fresh seafood and an inviting atmosphere; ideal for casual meals.

Ah Yat Abalone Seafood Restaurant

1 minute' walk

Renowned for its exquisite seafood dishes and luxurious ambiance; perfect for a special meal.

Hard Rock Cafe

4 minutes' walk

Vibrant atmosphere with American classics and live music events; a lively spot for families and friends.

Stadium Negara

10 minutes' walk

A historical venue hosting concerts, sporting events, and cultural performances; ideal for music lovers.

SkyBar

5 minutes' drive

Trendy rooftop bar with stunning views of the Petronas Twin Towers; great for nightlife seekers and cocktails.

Getting around

City Centre

Kuala Lumpur35 min · 1.8 mi

Airports

Sultan Abdul Aziz Shah (SZB)47 min · 19.4 mi

Kuala Lumpur International (KUL)92 min · 38.0 mi

Train

Ampang Park Station21 min · 1.1 mi

Old Kuala Lumpur Railway Station29 min · 1.5 mi

Underground

Bukit Bintang20 min · 1.0 mi

Merdeka23 min · 1.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of MYR 45 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Chinese, Bahasa Indonesian, Malay

Number of floors:

Number of rooms:

195

Former name

the face style

Reviews and Ratings

Feedback about The Face Suites Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Face Suites Hotel is often praised for its spacious and clean rooms, some even featuring washing machines, making longer stays more comfortable. Many guests appreciate the hotel's proximity to attractions like the Petronas Towers, though some have found the walk slightly longer than expected. The rooftop pool is a highlight for many, offering stunning views, while the breakfast buffet provides a satisfying start to the day. The hotel is well-located, close to KLCC Suria for shopping and dining.

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Review score

Based on 473 verified reviews

7.6/10

Very good

74%

Recommend

Free Wi-Fi

8.9/10

Location

8.6/10

Facilities

8.0/10

Staff

8.0/10

Pros

Spacious apartment

Superb KL Tower view

Tasty breakfast

Well-equipped kitchen

Courteous cleaning staff

Cons

Noisy airco units

Slow service

based on 927 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About The Face Suites Hotel

Are there any rooms in the hotel that have a bathtub available?

10 November 2024

Only a few room types, specifically, the 2-bedroom Premier and 1-bedroom Grand Premier, come equipped with a bathtub.

Is the swimming pool currently accessible for guests after the recent restrictions?

15 December 2024

Yes, the infinity pool is open for use, following the SOP guidelines provided by the government.

What type of accommodation would be best for a family with two adults and a child?

20 January 2025

Consider booking the 2-bedroom suites, which feature separate bedrooms for added privacy.

What cooking facilities are available in the suites?

25 January 2025

All suites come with cooking pots and cooking bowls for your convenience.

Is there an electric stovetop and dishes available in the suites for cooking?

1 February 2025

Each suite is provided with an electric stovetop and a full set of dishes.

Are gatherings or decorations allowed in guest rooms for special occasions?

10 March 2025

Currently, gatherings and special decorations in guest rooms are not permitted to ensure the safety of all guests.

Can a three-bedroom suite be booked at this facility?

15 March 2025

Yes, there is a 2-bedroom Grand Premier which can accommodate up to three bedrooms, but this type must be booked through email or phone call.

Is there an area designated for smoking guests?

25 February 2025

Yes, there is a smoking area located at the driveway near the hotel entrance.

What is the security deposit required during check-in?

5 April 2025

A minimum deposit of MYR300.00 nett per room per night is collected either in cash or by credit card.

Are there supermarkets or convenience stores within walking distance from the hotel?

12 April 2025

The nearest supermarket is NSK Super Market located at Quill City Mall, just a 5-minute walk from the hotel.

How much does the breakfast cost for an adult at the hotel?

18 April 2025

Breakfast is priced at MYR35.00 nett for adults and MYR18.00 nett for children aged 4 to 11 years.

What dining options can guests explore during their stay?

20 April 2025

Guests can dine at DEEP BLUE, a rooftop tapas restaurant, andSTYLE Restaurant, which offers an all-day dining experience with local and international dishes.