Swissotel Chicago Room photoSwissotel Chicago Exterior photoSwissotel Chicago Interior photo

Swissotel Chicago, Chicago

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From$129 /night
Check-in
03Sept
Check-out
04Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

323 East Wacker Drive, Chicago, 60601-9722
-
Close to Ohio Street Beach
Great
8.4
8.8
/10
4.5
3.8
/5

Rooms and amenities

Swissotel Chicago, designed by architect Harry Weese, is near the Magnificent Mile in Chicago Loop. The hotel offers rooms with flat-screen LCD TVs, oversized workspaces with desks, and ergonomic chairs. Guests can select Classic Lakeview accommodations with views of Lake Michigan and Navy Pier, or Classic Riverview accommodations with views of the Chicago River and skyline. Premier Corner King rooms provide panoramic views of the city skyline, Lake Michigan, or the Chicago River. Pinnacle Rooms feature oversized executive workspaces and multimedia docking stations.

Dining options

The Palm Chicago, onsite, serves American cuisine for breakfast, lunch, and dinner. The Palm's breakfast menu includes Eggs Benedict and Buttermilk Pancakes. Amuse, the lobby lounge, offers coffee, breakfast sandwiches, pastries, and cocktails. An in-room dining menu, created by the Executive Chef, is available.

Fitness and Events

The Penthouse Fitness Center, on the 43rd floor, offers equipment and views of Lake Michigan. The hotel has 65,000 square feet of event space, including the Élevé ballroom on the 42nd floor. The Zurich room provides 14,000 square feet of space and 17-foot ceilings, accommodating up to 1,800 guests. St Gallen room suits 350 guests. Lucerne room can accommodate up to 500 people. Montreux offers windows, rich wood doors, and a warm colour scheme. The hotel offers options for fitness, in-room spa services and fitness classes.

Location Highlights

Located in downtown Chicago where the Chicago River meets Lake Michigan, Swissotel Chicago is steps from the Magnificent Mile. Nearby attractions include Millennium Park, Grant Park, the Art Institute of Chicago, Navy Pier, Chicago Shakespeare Theater, and Shedd Aquarium.

Hotel Services

Swissotel Chicago provides a concierge. Valet parking is available for $87/day, and self-parking is $70/day. The hotel offers room service, express checkout, and pet-friendly accommodations. There is a UPS Store onsite.

“The all-glass triangular design certainly makes a visual statement, matched inside by equally impressive views of the river and lake from well-appointed rooms. I especially appreciate that the steakhouse has earned its local reputation. Its location allows for simple navigation of the business district and top attractions.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Swissotel Chicago offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • King Room Roll Shower Disability Access or River View
    2 persons
    30 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Double Room Two Double Beds Roll Shower Disability Access or River View
    2 persons
    30 sq. feet
    2 Double beds
    Air conditioning
    Heating
  • King Room River View Disability Access or Bath Tub
    2 persons
    30 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Swissotel Chicago offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.6/10Review score

General

  • No smoking on site
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
Show more

Dining Onsite

Indulge in diverse culinary offerings at Swissotel Chicago, where The Palm presents a blend of American, Italian, and Steakhouse delights within a sophisticated and traditional atmosphere. Located just steps from the allure of the Magnificent Mile, dining here guarantees a delightful experience in a stunning setting.
  • The Palm

    American, Italian, Steakhouse
    Ambiance
    The Palm boasts a traditional setting, enhanced by its all-glass triangular design, creating an inviting and warm atmosphere.
    Key Offerings
    Signature dishes include sumptuous steaks, classic Italian dishes, and fresh seafood, all served in a refined yet approachable style. The restaurant exudes charm and offers a delightful escape from the bustling city outside.
    Reservation
    Recommended.
    Open Monday to Thursday from 11:30 AM to 10:00 PM, Friday from 11:30 AM to 10:30 PM, Saturday from 12:00 PM to 10:30 PM, and Sunday from 12:00 PM to 10:30 PM.

Swissotel Chicago Location

323 East Wacker Drive, Chicago, 60601-9722
Explore Chicago
Explore the Heart of Chicago
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Millennium Park
Millennium Park
13 minutes' walk
A vibrant park known for its iconic Cloud Gate sculpture, free concerts, and beautiful gardens, perfect for a relaxing stroll.
The Art Institute of Chicago
The Art Institute of Chicago
16 minutes' walk
One of the oldest and largest art museums in the U.S. featuring an extensive collection of Impressionist works and Chicago landmarks.
Navy Pier
Navy Pier
20 minutes' walk
A bustling waterfront space with attractions, dining, entertainment, and stunning views of Lake Michigan. Great for families and visitors!
Chicago Cultural Center
Chicago Cultural Center
11 minutes' walk
A historic landmark offering free art exhibitions, concerts, and the stunning Tiffany dome, showcasing Chicago's cultural heart.
Biking Along Lakefront Trail
3 minutes' drive
Enjoy a scenic bike ride along the 18-mile Lakefront Trail with rental services available nearby, suitable for all skill levels.
Yoga in Maggie Daley Park
8 minutes' walk
Relaxing outdoor yoga sessions often hosted in this beautiful park, creating a calming escape right in the city.
Thrilling Boat Tours
20 minutes' walk
Adventurous boat tours on the Chicago River and Lake Michigan offer unique views of the skyline, available seasonally.
Lurie Garden
8 minutes' walk
A serene garden ideal for leisurely walks, offering stunning landscapes and a peaceful escape from the busy city life.
FireLake Grill House and Cocktail Bar
3 minutes' walk
Rustic eatery showcasing Midwestern cuisine with signature dishes like grilled meats and fresh cocktails in a cozy atmosphere.
Fairmont
4 minutes' walk
Upscale dining experience featuring seasonal dishes crafted from local ingredients and a lovely ambiance for special occasions.
Chicago Burger Company
6 minutes' walk
Casual dining spot specializing in gourmet burgers and creative toppings, perfect for a quick and satisfying meal.
Columbus Tap
4 minutes' walk
Craft beer haven with a laid-back vibe, offering hearty pub fare and inviting outdoor seating for enjoying nice weather.
Chicago Riverwalk
7 minutes' walk
A lively waterfront promenade lined with bars, restaurants, and art installations, perfect for evening strolls and people-watching.
The Second City
15 minutes' drive
Famed comedy club known for improv and sketch shows featuring up-and-coming talents, providing a great night out.
House of Blues
10 minutes' drive
Iconic venue featuring live music performances across genres, known for its southern-inspired cuisine and vibrant atmosphere.
Chicago Shakespeare Theater
20 minutes' walk
Offering a diverse lineup of theatrical productions, this venue combines classic and contemporary plays for all ages.
Getting around
  • City Centre
    Chicago 26 min  ·  1.3 mi
  • Airports
    Midway International (MDW) 31 min  ·  12.6 mi
    Chicago O'Hare International (ORD) 46 min  ·  18.7 mi
  • Train
    Millenium Station 6 min  ·  1700 ft
    Millennium Station 8 min  ·  2000 ft
  • Underground
    State/Lake 10 min  ·  2700 ft
    Lake 10 min  ·  2700 ft
  • Bus
    Bus stop 2 min  ·  400 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms at .
Breakfast
A full breakfast is served at the price of USD 38.0 per person.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
43
Number of rooms:
646

Reviews and Ratings

Feedback about Swissotel Chicago from previous guests about their experience.
Review score
Based on 2519 verified reviews
9.1 /10
Perfect
89 %
Recommend
Breakfast
6.7/10
Cleanliness
8.8/10
Comfort
8.9/10
Facilities
8.6/10
Free WiFi
6.5/10
Location
9.2/10
Paid Wi-Fi
7.9/10
Staff
8.7/10
Value for money
8.1/10
Pros
Welcoming arrival
Helpful staff
Beautiful view
Convenient location
Cons
Noisy guests
Hidden charges
Flooded shower
Slow elevators
Guest reviews
based on 5832 reviews
4/5
based on 1131 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Swissotel Chicago
What is the minimum age requirement for check-in at the hotel?
1 September 2024
The minimum check-in age is 21 years old.
Are refrigerators available in the guest rooms?
15 October 2024
Every guest room is equipped with a refrigerator.
Can I find a room with two queen beds that offers a lake view on a higher floor?
22 November 2024
Yes, there are rooms available with two queen beds and a lake view on higher floors.
Is valet parking available, and what are the rates?
5 December 2024
Valet parking is available for $78 per day, with self-parking options at $60 per day.
Are there any designated smoking areas at the hotel?
20 January 2025
The hotel is smoke-free but does provide designated smoking areas outside.
Is there a swimming pool at the hotel, or alternative relaxation facilities?
8 February 2025
There is no pool currently available, but there is an updated fitness center.
Is it possible to store luggage before check-in?
14 March 2025
Yes, luggage can be stored with the bellman upon arrival at the hotel.
Are bathrobes provided in the guest rooms?
30 April 2025
Yes, bathrobes are included in the rooms for guests.
Does the fitness center have any special features?
17 May 2025
The Penthouse Fitness Center on the 43rd floor offers stunning panoramic views and a variety of workout equipment.
Are pet-friendly accommodations available?
26 June 2025
Yes, there are accommodations available for guests traveling with pets.

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