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Check-in
18Jan2026Select date
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19Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

323 East Wacker Drive, Chicago, Illinois, United States, 60601-9722
-
Close to Ohio Street Beach
Great
8.6
8.8
/10
4.2
/5

Rooms and amenities

Swissotel Chicago, designed by architect Harry Weese, is near the Magnificent Mile in Chicago Loop. The hotel offers rooms with flat-screen LCD TVs, oversized workspaces with desks, and ergonomic chairs. Guests can select Classic Lakeview accommodations with views of Lake Michigan and Navy Pier, or Classic Riverview accommodations with views of the Chicago River and skyline. Premier Corner King rooms provide panoramic views of the city skyline, Lake Michigan, or the Chicago River. Pinnacle Rooms feature oversized executive workspaces and multimedia docking stations.

Dining options

The Palm Chicago, onsite, serves American cuisine for breakfast, lunch, and dinner. The Palm's breakfast menu includes Eggs Benedict and Buttermilk Pancakes. Amuse, the lobby lounge, offers coffee, breakfast sandwiches, pastries, and cocktails. An in-room dining menu, created by the Executive Chef, is available.

Fitness and Events

The Penthouse Fitness Center, on the 43rd floor, offers equipment and views of Lake Michigan. The hotel has 65,000 square feet of event space, including the Élevé ballroom on the 42nd floor. The Zurich room provides 14,000 square feet of space and 17-foot ceilings, accommodating up to 1,800 guests. St Gallen room suits 350 guests. Lucerne room can accommodate up to 500 people. Montreux offers windows, rich wood doors, and a warm colour scheme. The hotel offers options for fitness, in-room spa services and fitness classes.

Location Highlights

Located in downtown Chicago where the Chicago River meets Lake Michigan, Swissotel Chicago is steps from the Magnificent Mile. Nearby attractions include Millennium Park, Grant Park, the Art Institute of Chicago, Navy Pier, Chicago Shakespeare Theater, and Shedd Aquarium.

Hotel Services

Swissotel Chicago provides a concierge. Valet parking is available for $87/day, and self-parking is $70/day. The hotel offers room service, express checkout, and pet-friendly accommodations. There is a UPS Store onsite.

“The all-glass triangular design certainly makes a visual statement, matched inside by equally impressive views of the river and lake from well-appointed rooms. I especially appreciate that the steakhouse has earned its local reputation. Its location allows for simple navigation of the business district and top attractions.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room Roll Shower Disability Access or River View
2 persons
325 sq. feet 
1 King-size bed
Shower
Coffee machine
King Room River View Disability Access or Bath Tub
2 persons
325 sq. feet 
1 King-size bed
Coffee machine
Heating
Lifestyle Suite 1 King
2 persons
755 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Lifestyle Suite View 1 King
2 persons
755 sq. feet 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Paid Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • ATM/Cash machine

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Laundry

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Paid Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Sitting area
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

Indulge in diverse culinary offerings at Swissotel Chicago, where The Palm presents a blend of American, Italian, and Steakhouse delights within a sophisticated and traditional atmosphere. Located just steps from the allure of the Magnificent Mile, dining here guarantees a delightful experience in a stunning setting.
Swissotel Chicago Restaurant photo
Swissotel Chicago Restaurant photo
Swissotel Chicago Restaurant photo

The Palm

American, Italian, Steakhouse
Ambiance
The Palm boasts a traditional setting, enhanced by its all-glass triangular design, creating an inviting and warm atmosphere.
Key Offerings
Signature dishes include sumptuous steaks, classic Italian dishes, and fresh seafood, all served in a refined yet approachable style. The restaurant exudes charm and offers a delightful escape from the bustling city outside.
Reservation
Recommended.
Open Monday to Thursday from 11:30 AM to 10:00 PM, Friday from 11:30 AM to 10:30 PM, Saturday from 12:00 PM to 10:30 PM, and Sunday from 12:00 PM to 10:30 PM.

Location

323 East Wacker Drive, Chicago, Illinois, United States, 60601-9722
Map view
323 East Wacker Drive, Chicago, Illinois, United States, 60601-9722
Nearby
Park
Grant Park
1800 ft
Park
Maggie Daley Park
2000 ft
376 N Michigan Ave
Bridgehouse and Chicago River Museum
1700 ft
Museum
American Writers Museum
1600 ft
Restaurants
Island Party Hut
3500 ft
355 East Riverwalk South
FireLake Grill House and Cocktail Bar
700 ft
221 N Columbus Dr Radisson Blu Aqua Hotel Chicago
Columbus Tap
900 ft
200 N Columbus Dr
Chicago Burger Company
1500 ft
301 East North Water Street
Fairmont
900 ft
South Columbus Drive
American Craft Kitchen & Bar
700 ft
151 E Wacker Dr Hyatt Regency Chicago
Lizzie McNeill's Irish Pub
1700 ft
400 N McClurg Ct
Eggy's Diner
1200 ft
333 E Benton Pl Ste 103
Giordano's
2000 ft
130 E Randolph St Prudential Plaza
Explore Chicago
Explore the Heart of Chicago
Top Attractions
Activities
Dining
Entertainment
Millennium Park
Millennium Park
13 minutes' walk
A vibrant park known for its iconic Cloud Gate sculpture, free concerts, and beautiful gardens, perfect for a relaxing stroll.
The Art Institute of Chicago
The Art Institute of Chicago
16 minutes' walk
One of the oldest and largest art museums in the U.S. featuring an extensive collection of Impressionist works and Chicago landmarks.
Navy Pier
Navy Pier
20 minutes' walk
A bustling waterfront space with attractions, dining, entertainment, and stunning views of Lake Michigan. Great for families and visitors!
Chicago Cultural Center
Chicago Cultural Center
11 minutes' walk
A historic landmark offering free art exhibitions, concerts, and the stunning Tiffany dome, showcasing Chicago's cultural heart.
Biking Along Lakefront Trail
3 minutes' drive
Enjoy a scenic bike ride along the 18-mile Lakefront Trail with rental services available nearby, suitable for all skill levels.
Yoga in Maggie Daley Park
8 minutes' walk
Relaxing outdoor yoga sessions often hosted in this beautiful park, creating a calming escape right in the city.
Thrilling Boat Tours
20 minutes' walk
Adventurous boat tours on the Chicago River and Lake Michigan offer unique views of the skyline, available seasonally.
Lurie Garden
8 minutes' walk
A serene garden ideal for leisurely walks, offering stunning landscapes and a peaceful escape from the busy city life.
FireLake Grill House and Cocktail Bar
FireLake Grill House and Cocktail Bar
3 minutes' walk
Rustic eatery showcasing Midwestern cuisine with signature dishes like grilled meats and fresh cocktails in a cozy atmosphere.
Fairmont
Fairmont
4 minutes' walk
Upscale dining experience featuring seasonal dishes crafted from local ingredients and a lovely ambiance for special occasions.
Chicago Burger Company
Chicago Burger Company
6 minutes' walk
Casual dining spot specializing in gourmet burgers and creative toppings, perfect for a quick and satisfying meal.
Columbus Tap
Columbus Tap
4 minutes' walk
Craft beer haven with a laid-back vibe, offering hearty pub fare and inviting outdoor seating for enjoying nice weather.
Chicago Riverwalk
7 minutes' walk
A lively waterfront promenade lined with bars, restaurants, and art installations, perfect for evening strolls and people-watching.
The Second City
15 minutes' drive
Famed comedy club known for improv and sketch shows featuring up-and-coming talents, providing a great night out.
House of Blues
10 minutes' drive
Iconic venue featuring live music performances across genres, known for its southern-inspired cuisine and vibrant atmosphere.
Chicago Shakespeare Theater
20 minutes' walk
Offering a diverse lineup of theatrical productions, this venue combines classic and contemporary plays for all ages.
Getting around
City Centre
Chicago26 min  ·  1.3 mi
Airports
Chicago Midway International Airport (MDW)31 min  ·  12.6 mi
Chicago O'Hare International Airport (ORD)46 min  ·  18.7 mi
Train
Millenium Station6 min  ·  1700 ft
Millennium Station8 min  ·  2000 ft
Underground
State/Lake10 min  ·  2700 ft
Lake10 min  ·  2700 ft
Bus
Bus stop2 min  ·  400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 87 per day.
Internet
is available in for additional charge.
Breakfast
A full breakfast is served at the price of US$38 per person per day. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
43
Number of rooms:
646
Questions of the users
About Swissotel Chicago
What is the minimum age requirement for check-in at the hotel?
1 September 2024
The minimum check-in age is 21 years old.
Are refrigerators available in the guest rooms?
15 October 2024
Every guest room is equipped with a refrigerator.
Can I find a room with two queen beds that offers a lake view on a higher floor?
22 November 2024
Yes, there are rooms available with two queen beds and a lake view on higher floors.
Is valet parking available, and what are the rates?
5 December 2024
Valet parking is available for $78 per day, with self-parking options at $60 per day.
Are there any designated smoking areas at the hotel?
20 January 2025
The hotel is smoke-free but does provide designated smoking areas outside.
Is there a swimming pool at the hotel, or alternative relaxation facilities?
8 February 2025
There is no pool currently available, but there is an updated fitness center.
Is it possible to store luggage before check-in?
14 March 2025
Yes, luggage can be stored with the bellman upon arrival at the hotel.
Are bathrobes provided in the guest rooms?
30 April 2025
Yes, bathrobes are included in the rooms for guests.
Does the fitness center have any special features?
17 May 2025
The Penthouse Fitness Center on the 43rd floor offers stunning panoramic views and a variety of workout equipment.
Are pet-friendly accommodations available?
26 June 2025
Yes, there are accommodations available for guests traveling with pets.

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