New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Exterior photoNew Continental Hotel; Sure Hotel Collection By Best Western Plymouth Interior photoNew Continental Hotel; Sure Hotel Collection By Best Western Plymouth Room photo
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Check-in
20Apr2026Select date
Check-out
21Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Millbay Road, Plymouth, United Kingdom, PL1 3LD
-
Close to the waterfront
Great
8.0
8.5
/10
4.3
4.2
/5

Amenities

New Continental Hotel offers 99 ensuite bedrooms, a leisure complex, and ample on-site parking. Guests can enjoy access to Club Continental, which includes a heated indoor pool, cardiovascular gyms, sauna, and steam room. The hotel provides enterprise-grade Wi-Fi across all public areas for seamless connectivity.

Dining

The hotel features Steve's Brasserie, open for dinner from Monday to Saturday, serving a varied menu with local and seasonal ingredients. KUKU, another dining option, offers innovative Japanese cuisine in a Grade II listed setting. Guests can explore nearby dining options along the historic Barbican and enjoy local produce at various restaurants.

Location

Situated centrally in Plymouth, the hotel provides easy access to the city's cultural landmarks and attractions. Guests can explore the historic Royal William Yard and enjoy al fresco dining along the Barbican. The proximity to Devon and Cornwall allows convenient day trips to stunning coastal areas and scenic Dartmoor.

Business Facilities

The hotel accommodates various events with five flexible function spaces that can host from 10 to 350 guests. Equipped with audio-visual technology and enterprise-grade Wi-Fi, these spaces cater to conferences, seminars, and gatherings. A dedicated events team assists with planning and logistics to ensure successful executions.

Family-friendly Features

Children under 5 dine free for breakfast, enhancing the family-friendly aspect of the hotel. The leisure complex includes a toddlers' play area, making it suitable for families traveling with young children. Families can also enjoy spacious accommodations and tailored packages for events.

Highlights

Location: Centrally located in Plymouth, surrounded by attractions

Cooking: Local dining experiences nearby

Business: Five flexible function spaces for events

Wellness: Access to Club Continental leisure facilities

Family-friendly: Free meals for children under 5

Parking: Ample on-site parking available for guests

“The New Continental Hotel has a striking family-run atmosphere with a commitment to quality, most clearly expressed in its updated leisure facilities-the in-house dining is a highlight, emphasizing locally sourced British cuisine. It strikes me as a particularly convenient base for exploring Plymouth's cultural attractions, especially given the easy parking and proximity to the Theatre Royal. It's the kind of place I'd recommend to anyone seeking a blend of historical charm and modern comfort.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

New Continental Hotel; Sure Hotel Collection By Best Western offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Single Room
2 persons
155 sq. feet 
1 Single bed
Small Single Room
2 persons
130 sq. feet 
1 Single bed
Small Double Room Non-Smoking
2 persons
155 sq. feet 
1 Double bed
Standard Twin Room
2 persons
175 sq. feet 
2 Single beds
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Facilities

New Continental Hotel; Sure Hotel Collection By Best Western offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.2/10Review score

General

  • No smoking on site
  • Free Wi-Fi
  • On-site car park
  • Outdoor car park
  • 24-hour reception
  • No pets allowed
  • Security
  • Locker room
  • Lift
  • Electric vehicle charging station
  • Key card access

Services

  • Room service
  • Welcome drink

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Indoor swimming pool
  • Steam room
  • Shallow end

Room features

  • Free Wi-Fi in rooms
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathrobe

Bedroom

  • Fluffy pillows

Media

  • Cable/ Satellite television
  • Data ports
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Dining Onsite

At New Continental Hotel, dining is a delightful experience waiting to be savored. With options focused on British cuisine infused with European flavors, guests can indulge in a warm, inviting atmosphere that caters to all tastes and dietary preferences, making every meal a cherished moment.
New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Restaurant photo
New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Restaurant photo
New Continental Hotel; Sure Hotel Collection By Best Western Plymouth Restaurant photo

Steve's Brasserie

British with European influences
Ambiance
A cozy setting that balances traditional charm and modern elegance, perfect for family gatherings or intimate dinners.
Key Offerings
Signature dishes crafted from seasonal and locally sourced ingredients, with options catering to vegetarian, vegan, halal, gluten-free, and dairy-free diets.
Reservation
Recommended for a relaxed dining experience.
Open for dinner from 5:30 PM to 9:30 PM, Monday through Saturday.

New Continental Hotel; Sure Hotel Collection By Best Western Location

Millbay Road, Plymouth, United Kingdom, PL1 3LD
Map view
Millbay Road, Plymouth, United Kingdom, PL1 3LD
Nearby
Park
West Hoe Park
1700 ft
Gallery
ArtFrame Gallery
1900 ft
Gallery
KARST Gallery
1900 ft
Restaurants
The Union Rooms
700 ft
19 Union Street
No Whey
1000 ft
64 Union Street
A Taskinha Portuguese Cafe and Store
1000 ft
55 Union Street
McCarthy's at The West Hoe
900 ft
24 Bishops Place West Hoe Road
Bon Appetit Plymouth
1300 ft
87 Union Street
The Walrus Plymouth
1100 ft
Athenaeum Street
Burger King
1600 ft
1 Charles Street Unit 55 Food Court
AtKitchen
2500 ft
Cornwall Street The Mezzanine (Upstairs) Plymouth Indoor Market
Explore Plymouth
Local Highlights Near New Continental Hotel
Top Attractions
Activities
Dining
Entertainment
Plymouth Naval Memorial
Plymouth Naval Memorial
10 minutes' walk
A poignant memorial honoring naval lost during WWI and WWII, offering stunning sea views and a serene atmosphere.
National Marine Aquarium
National Marine Aquarium
18 minutes' walk
The UK's largest public aquarium showcases diverse marine life and educates visitors on ocean conservation efforts.
Plymouth Hoe
Plymouth Hoe
20 minutes' walk
Scenic cliffs with sweeping views of the English Channel, historical landmarks, and plenty of open green spaces.
Smeaton's Tower
Smeaton's Tower
12 minutes' walk
An iconic lighthouse on Plymouth Hoe, known for its historic significance and panoramic views from the top.
Water Sports at the Marina
8 minutes' walk
Enjoy kayaking and stand-up paddleboarding with rentals available at the nearby marina, perfect for outdoor enthusiasts.
Wellness Retreats
15 minutes' walk
Several nearby yoga studios offer relaxation classes, catering to all levels in a tranquil setting, ideal for winding down.
The Union Rooms
The Union Rooms
3 minutes' walk
A vibrant pub offering hearty British fare, craft beers, and a lively atmosphere, perfect for casual dining.
A Taskinha Portuguese Cafe and Store
A Taskinha Portuguese Cafe and Store
4 minutes' walk
Authentic Portuguese dishes in a cozy cafe setting, known for its fresh ingredients and friendly service. Reservations recommended.
McCarthy's at The West Hoe
McCarthy's at The West Hoe
4 minutes' walk
A family-friendly eatery renowned for its fresh seafood, offering stunning beach views and a relaxed atmosphere.
Theatre Royal Plymouth
20 minutes' walk
A premier theater featuring an array of shows, from drama to musicals, with a bar and restaurant on-site.
Live Music at the Barbican
14 minutes' walk
Visit local bars featuring live music and performances, offering a fun night out with various genres regularly scheduled.
Getting around
City Centre
Plymouth6 min  ·  1700 ft
Airports
Exeter International (EXT)118 min  ·  48.9 mi
Newquay (NQY)119 min  ·  49.0 mi
Train
Plymouth Railway Station15 min  ·  4000 ft
Plymouth Train Station15 min  ·  4000 ft
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at GBP 5 per day.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of GBP15 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of floors:
6
Number of rooms:
109

Reviews and Ratings

Feedback about New Continental Hotel; Sure Hotel Collection By Best Western from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The New Continental Hotel offers spacious rooms and convenient access to Plymouth Hoe and the town center, making it ideal for exploring the area. Guests often appreciate having access to the pool, steam room and sauna. Breakfast receives positive mentions for its quality. Some guests have found rooms facing the street a bit noisy.
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Review score
Based on 1347 verified reviews
7.9/10
Very good
79%
Recommend
Location
8.8/10
Staff
8.8/10
Paid Wi-Fi
6.7/10
Breakfast
7.6/10
Pros
Clean room
Comfortable bed
Excellent breakfast
Friendly staff
Efficient service
Cons
Cold bathroom
Non-working radiator
Poor soundproofing
Noisy nightclub
Guest reviews
based on 1347 reviews
7.9/10
based on 875 reviews
4/5
based on 2612 reviews
8.0/10
Jeffrey from United Kingdom
Single
standard twin room
3 nights in November 2025
|
Reviewed:January 05, 2026
9.7/10

fantastic stay!

friendly staffelectric chargingconvenient locationshort walk
I had a really superb experience. the staff was friendly and always ready to assist! the hotel had loads of parking spaces, including an electric charging point, super convenient. i really liked the location as it's just a short walk to the barbican. About fifteen minutes.
the gym's access was a little inconvenient, since i had to go through the swimming pool area. the equipment could use a deeper cleaning too.
Rooms
9/10
the room was warm and cozy! with comfortable beds. it also had everything i needed. the bathroom included an excellent shower, always a bonus.
Location
10/10
this spot is very convenient. it is near the city center and the beautiful hoe. it's also a quick drive to the tamar bridge, a plus if you wanna explore cornwall.
Service
10/10
the receptionist, chris, and his colleagues were fabulous! nothing was too much trouble for them. the team served freshly cooked food. i felt i received five star treatment from five star staff.
0 Helpful
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Jordan from Canada
Single
Standard Twin Room
3 nights in August 2025
|
Reviewed:September 09, 2025
9.0/10

Excellent service and convenient amenities

helpful receptionistclean roomextra assistance
I found the gym to be a great addition, with two helpful receptionists. The housekeeper maintained my room well. One receptionist named Howie were very good too assist me .
The window near the bed did not fully close, so some noise was audible.
Dining
9/10
I enjoyed a fabulous meal in the brasserie. The hotel offers a proper cooked breakfast. A nice cocktail was available in the bar, giving guests a pleasant experience.
Rooms
8/10
The room was a good size and included a fan. Beds were comfortable and conducive to rest. There were tea and coffee making facilities in the room for added convenience
Location
10/10
The hotel's location is perfect for attending events at the Pavilions. Walking to the Barbican area is easily achievable from this location. The hotel is also situated near the music venue.
Facilities
9/10
The hotel features a pool, a sauna, and a gym. Parking is available for a daily fee until 3 pm the next day. The hotel provides good value for parking in a convenient location.
0 Helpful
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Jordan from United States
Family with children
Family Room Double Two Single Beds
3 nights in June 2025
|
Reviewed:September 06, 2025
7/10
room sizegreat pricebonus accessextreme noisebad layout
The family room offered plenty of space at a reasonable price. Access to the pool and gym was a definite plus.
My first room proved noisy, disrupting my sleep. The hotel did change my room, better, but the layout was still not good.
0 Helpful
John from United Kingdom
Single
Standard Double Room
3 nights in August 2025
|
Reviewed:August 30, 2025
9.0/10

Solid Stay with Great Amenities

substantial selectionfriendly stafflate bar
The health suite proved excellent, offering a relaxing experience. The breakfast selection was also substantial, including hot and cold options. I appreciated the convenient parking, with easy access to the city center. It cost £7 per 24 hours. The staff throughout the hotel were friendly, ensuring any issue was handled efficiently.
I noticed that the hotel bar opened relatively late, at 17:30, inconvenient. This made it difficult to have a drink at the hotel before going out. Perhaps earlier opening hours would better serve guests
Facilities
9/10
The hotel provides access to a swimming pool, gym, sauna and steam room. Parking is available for a fixed daily fee, which allows easy access to the city center. These facilities add convenience to the overall hotel experience.
Rooms
8/10
The room had a comfortable bed and included tea and coffee making facilities. An iron and ironing board were provided in the room. The bathroom included a shower. dispensers contained shower gel for guest use.
Service
10/10
The reception staff provided helpful information regarding the local area. The staff speedily presented breakfast with efficiency. All staff were friendly and accommodating, this ensured a pleasant and efficient experience. It was appreciated.
Dining
9/10
The breakfast selection was substantial with hot and cold food options. The food presented at breakfast was good and hot. Steve's Brasserie is available for alternative meals. It provided a good meal.
0 Helpful
|
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Questions of the users
About New Continental Hotel; Sure Hotel Collection By Best Western
Are there ironing facilities available in the rooms?
10 January 2024
Each room is equipped with an iron and ironing board for guests' convenience.
Is complimentary Wi-Fi accessible throughout the hotel?
20 February 2024
Yes, free Wi-Fi is available in all areas of the hotel, including guest rooms.
What are the options for parking if the hotel's lot is full?
15 March 2024
There are two nearby car parks within a two-minute walk from the hotel for alternative parking options.
Can dinner reservations be made for special occasions?
30 March 2024
Yes, the in-house restaurant is available for dinner reservations, providing a delightful dining experience.
Are there any rooms with twin beds available?
12 April 2024
Yes, there are accommodations that feature twin beds for guests needing this option.
Is a towel service provided at the leisure facilities?
22 April 2024
Towels are available for guests using the swimming facilities, ensuring a convenient experience.
Are vegan breakfast options available for guests?
5 May 2024
A vegan breakfast is on the menu to cater to dietary preferences.
Is it possible to enjoy breakfast in the comfort of the room?
18 June 2024
A room service option for breakfast is provided, allowing guests to dine in privacy.
Is there access to rooms with accessible shower facilities?
25 July 2024
Rooms equipped with walk-in showers are available, along with lift access to all floors.
What distance is the hotel from the National Marine Aquarium?
12 August 2024
The aquarium is approximately a 1.4-kilometer walk from the hotel, making it easily accessible.
Are assistance dogs allowed within the premises?
20 September 2024
Yes, the hotel is pet-friendly and welcomes guide dogs.
Is it possible to store luggage temporarily after check-out?
30 October 2024
Luggage can be securely stored for guests using a transfer service or with time to spare after checking out.
What are the operational hours for the pool and sauna facilities?
10 November 2024
The leisure facilities are open from 7 AM to 9 PM on weekdays and 8 AM to 8 PM on weekends.
Are travel cots available for families traveling with infants?
25 December 2024
Travel cots can be arranged upon request to accommodate guests traveling with babies.
Is there a hairdryer in the hotel rooms?
15 January 2025
Every room is equipped with a hairdryer for guests' convenience.
What are some nearby attractions to visit from the hotel?
23 February 2025
The hotel is conveniently located near major attractions such as the Barbican, the Hoe, and various dining options.
Are there tea and coffee making facilities in the guest rooms?
30 March 2025
All rooms are provided with tea and coffee making facilities for a cozy stay.

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