Hotel Serrano, Madrid ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Marques De Villamejor, 8, Madrid, Spain, 28006

Close to El Retiro Park

Great

8.6

9.1

/10

3.8

Loved by Hotel Serrano guests

Professional staff
Comfortable rooms
Delicious breakfast
Convenient location
Upscale restaurants

"Excellent breakfast options, including for vegans (ask for plant-based milk)."

Ivana from Croatia

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"The hotel is in a perfect location just steps away from shops and restaurants in Serrano street."

Rania from Egypt

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"Spacious clean rooms , great breakfast, nice bar area ."

Basel

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Amenities

Hotel Serrano offers a business center equipped with high-speed internet and printing services. The fitness center provides modern equipment for an effective workout. For guests traveling by car, secure parking is available on-site.

Rooms

The hotel features 130 rooms, each equipped with a flat-screen TV and a private bathroom. Select rooms offer breathtaking city views, enhancing the stay experience. Families can book connected rooms for added space and comfort.

Location

Situated in the heart of Madrid, Hotel Serrano is steps away from Plaza de Cibeles and the Retiro Park. The hotel's prime location provides easy access to a variety of local attractions and major transportation hubs. Guests can explore nearby culture-rich districts such as Salamanca and Chueca.

Dining

The on-site restaurant offers a selection of local and international dishes. Guests can enjoy breakfast, lunch, and dinner in a casual yet inviting setting. Special dietary options are also available to accommodate guests with specific needs.

Business Facilities

The hotel provides meeting rooms suitable for various corporate events and functions. Audio-visual equipment is available for presentations and conferences. Professional staff offer support to ensure smooth event execution.

Highlights

Location: Steps away from Plaza de Cibeles

Rooms: 130 rooms with flat-screen TV

Dining: On-site restaurant with local dishes

Business Facilities: Meeting rooms with audio-visual equipment

“I appreciate the hotel's location in the upscale Salamanca neighborhood, close to fashionable shops and two subway stations, making it easy to navigate Madrid; plus, the multilingual staff is very helpful. The breakfast buffet, with its wide array of choices, stands out. A solid choice.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

DiningBreakfast Variety

The breakfast included eggs, breads, fruits, coffee, tea, juice, cereals, cheese and jamon. There were also cappuccinos and croissants available.

Carlos from Spain

Review on

Guest ParkingFixed Fee

There is a public parking with a flat fixed fee rate. This is very convenient.

Hans from Austria

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BedroomComfy Upgrade

I got a free upgrade. The king size bed was very comfortable.

Isabelle from France

Review on

BathroomMobility Safety

The shower had a mobility bar. It gave me confidence.

Kevin from United States

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Select your room type

Hotel Serrano offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

2 persons

155 sq. feet

1 Single bed

Shower

Heating

room details

Double Room Lounge

2 persons

250 sq. feet

1 Double bed

Shower

Heating

room details

Double or Twin Room

2 persons

195 sq. feet

2 Single beds

Shower

Heating

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Hotel Serrano offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

In-room breakfast
Bar/ Lounge area

Business

Fax/Photocopying

Children

Cots

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel Serrano Location

Marques De Villamejor, 8, Madrid, Spain, 28006

Map view

Marques De Villamejor, 8, Madrid, Spain, 28006

City landmarks

Museum

Prado National Museum

1.4 mi

Square

Plaza Mayor

1.5 mi

Football Stadium

Santiago Bernabeu Stadium

1.5 mi

Square

Puerta del Sol

1.3 mi

Casino

Gran Via

1.2 mi

Park

El Retiro Park

4500 ft

Landmark

Parque del Retiro

4500 ft

Landmark

Calle Ponzano tapas

1.2 mi

Public Building

Cybele Palace

5200 ft

Museum

Plaza de Cibeles

5000 ft

Palace

Royal Palace of Madrid

1.7 mi

Museum

Museo Nacional Thyssen-Bornemisza

1.2 mi

Museum

Museo Sorolla

2900 ft

Landmark

Plaza de Toros de Las Ventas

1.3 mi

Museum

National Archaeological Museum

3200 ft

Library

Museum of the National Library

3400 ft

Museum

Museo de Historia de Madrid

5100 ft

Museum

Museo Nacional Centro de Arte Reina Sofia

1.6 mi

Museum

Museo Nacional de Ciencias Naturales

4500 ft

Museum

Museo Lazaro Galdiano

2600 ft

Landmark

Palacio de Cristal

1.2 mi

Museum

Anden 0

3500 ft

Garden

Royal Botanical Garden of Madrid

1.3 mi

Landmark

Circulo de Bellas Artes

1.1 mi

Landmark

Museum of Romanticism

4400 ft

Museum

Museo de Cera de Madrid

3000 ft

Square

Plaza del Marques de Salamanca

2400 ft

Square

Plaza de Santa Ana

1.3 mi

Nearby

Square

Plaza de Colon

2000 ft

Museum

Museo Arte Publico

1200 ft

Restaurants

MasQMenos Serrano

400 ft

Calle de Serrano 84

Miss Sushi Serrano Japanese Restaurant

600 ft

Calle Padilla 4 Casi esquina con la Calle Serrano

El Corte Ingles

600 ft

Calle de Serrano 47

Donde Monica

600 ft

Calle Padilla 3

Salaberry Terrace

600 ft

Serrano 61

Los Gallo

1000 ft

Calle Claudio Coello 97

Isabel Maestre

800 ft

Calle de Serrano 47 Corte Inglés

Pizza EmPoRio

1000 ft

Serrano n 45

Explore Madrid

Explore Madrid's Highlights

Prado National Museum

25 minutes' walk

Renowned art museum featuring works by Spanish masters, free admission on select evenings.

Puerta del Sol

25 minutes' walk

Famous public square known for its iconic 'bear statue' and bustling shops, a central gathering point in Madrid.

El Retiro Park

17 minutes' walk

Expansive park with beautiful gardens, crystal palace, and rowing lake; perfect for leisurely strolls or picnics.

Museo Nacional Thyssen-Bornemisza

25 minutes' walk

Home to an extensive collection of European paintings, offering insights into various art movements, not to be missed.

Biking in El Retiro Park

17 minutes' walk

Biking rentals available at the park; enjoy scenic routes amid nature, suitable for all skill levels.

Yoga at Descubrimiento Garden

7 minutes' walk

Relaxing outdoor yoga sessions offered in this serene garden, ideal for unwinding amidst city life.

Calle Ponzano Tapas Tour

25 minutes' walk

A culinary adventure along the tapas street with diverse bars; great for food enthusiasts and thrill-seekers.

MasQMenos Serrano

2 minutes' walk

Casual eatery serving traditional tapas in a lively setting. Popular for its jamón ibérico and local wines.

Donde Monica

3 minutes' walk

Charming spot specializing in Mediterranean cuisine, known for fresh seafood dishes and a cozy atmosphere.

Miss Sushi Serrano

2 minutes' walk

Japanese restaurant offering a modern twist on sushi; enjoy fresh ingredients and vibrant ambiance.

Teatro María Guerrero

20 minutes' walk

Local theater showcasing vibrant performances; renowned for its contemporary plays and cultural events.

Cafe Central

25 minutes' walk

Live music venue known for jazz nights; offers a cozy vibe perfect for enjoying drinks and music.

Getting around

City Centre

Madrid24 min · 1.2 mi

Airports

Adolfo Suarez Madrid-Barajas (MAD)30 min · 12.4 mi

Underground

Ruben Dario4 min · 1000 ft

Nunez de Balboa6 min · 1700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Paid Public parking is possible at a location nearby.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 16.50 per person per day.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Polish

Year renovated:

2011

Number of floors:

Number of rooms:

Former name

Husa Serrano Royal Hotel

Reviews and Ratings

Feedback about Hotel Serrano from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Serrano enjoys a prime location in an upscale and quiet area of Madrid, conveniently near the Serrano street shops and metro and bus stops, making it easy to explore the city. Guests often appreciate the spacious and clean rooms, though some have noted that certain rooms can feel a bit small. The breakfast offers a nice variety, and the hotel is considered an elegant choice, offering good value for the price.

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Review score

Based on 999 verified reviews

8.5/10

Great

91%

Recommend

Location

9.5/10

Staff

9.2/10

Breakfast

8.0/10

Paid Wi-Fi

8.3/10

Pros

Excellent location

Spacious room

Helpful staff

Cons

Sticky substance

based on 176 reviews

3.5/5

Jim from United Kingdom

Business traveller

double or twin room

3 nights in November 2025

Reviewed:February 15, 2026

9.0/10

Solid Choice in Upscale Area

convenient locationcomfortable bedefficient acquality sheets

the hotel locates conveniently in a great neighborhood. i could walk easily to shops and restaurants. my bed felt very comfortable and the a/c worked efficiently. the sheets felt high quality.

i had to carry my luggage to the room. it was inconvenient.

Dining

9/10

breakfast included many options for everyone. i asked for plant-based milk, and they provided it. the breakfast staff were helpful.

Service

10/10

the staff was attentive and nice. they were always available to help. the check in process was easy.

Rooms

8/10

my room was clean. the bathroom included good size and new fixtures. the room included enough space for my luggage.

Location

9/10