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Nairobi Serena Hotel
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110 photos
Nairobi Serena Hotel Exterior photoNairobi Serena Hotel Exterior photoNairobi Serena Hotel Room photo

Nairobi Serena Hotel, Nairobi

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From$163 /night
Check-in
05Sept
Check-out
06Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Kenyatta Avenue,, Nairobi, 00100
-
Close to Central Park
Perfect
9.3
9.8
/10
4.7
4.7
/5

Loved by Nairobi Serena Hotel guests

Comfortable rooms
Good security
Excellent service
Delicious meals
Helpful concierge
Five-star breakfast
"Everything. The rooms, restaurants, and especially the pool and grounds, which are like a jungle setting in downtown Kampala."
David from United States
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"The buffet menu in general is gorgeous and multicultural."
Jeanine from Congo, The Democratic Republic of The
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"The Nairobi Serena Hotel is a beautiful, clean and well-appointed hotel in the middle of Nairobi."
Irene K
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5-Star Luxury at Nairobi Serena Hotel with Exclusive Access to Premier Lounge

Amenities

Nairobi Serena Hotel presents a range of amenities catering to both business and leisure travelers. Guests enjoy access to a 24-hour room service, a well-equipped Maisha Health Club, and a 25-meter swimming pool for relaxation. The hotel also includes expansive gardens, providing a serene backdrop along with dedicated meeting and event spaces.

Rooms

With 199 guest rooms and suites, Nairobi Serena Hotel ensures a selection of comfortable accommodation options. Premium rooms and suites offer spectacular skyline views, while the Garden Suites provide a private garden terrace. Interconnecting rooms are available for families, and all rooms are equipped with modern amenities including Wi-Fi and 24-hour room service.

Location

Nairobi Serena Hotel is strategically located adjacent to Central Park in the heart of Nairobi. The hotel is just a five-minute walk from the city center and the Central Business District. Jomo Kenyatta International Airport is only a 30-minute drive away, facilitating easy access for international guests.

Wellness

The Maisha Spa at Nairobi Serena Hotel focuses on holistic wellness and relaxation. Guests can enjoy a variety of treatments designed for rejuvenation and tranquility. The hotel's fitness center and swimming pool also support health and fitness routines amidst the vibrant city.

Dining

Nairobi Serena Hotel boasts a diverse dining experience with several on-site restaurants. Mandhari offers gourmet international cuisine, while Herbs & Spices brings authentic Pan-Asian flavors. The hotel's Aksum Bar and Café Maghreb provide inviting spaces for drinks and light meals throughout the day.

Highlights

Location: Adjacent to Central Park

Dining: Mandhari fine dining restaurant

Rooms: 199 guest rooms and suites

Wellness: Maisha Spa with tailored treatments

“I think this hotel stands out as a secure and comfortable base for exploring Nairobi, especially convenient for business meetings where thoughtful discussions can be continued over lunch. The Pan-African decor adds a regional touch. For families or solo travelers, its proximity to attractions like Nairobi National Park further enriches the stay.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Nairobi Serena Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
    Executive Room
    2 persons
    26 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
    room details
    Deluxe Twin Room
    2 persons
    26 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
    room details
    Deluxe Room
    2 persons
    26 sq. feet
    1 Double bed
    Air conditioning
    Bathtub
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Nairobi Serena Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Barber shop
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Children's pool
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach umbrellas
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Nairobi Serena Hotel presents a delightful array of dining experiences that fuse local and international cuisines, providing a rich tapestry of flavors and aromas. Each venue is designed to cater to diverse palates while offering warm and inviting atmospheres perfect for both family gatherings and intimate dinners.

  • Maghreb

    International with a focus on refined Pan-Asian influences
    Ambiance
    A family-friendly setting that exudes warmth, perfect for both casual dining and special celebrations.
    Key Offerings
    An exquisite array of dishes, accommodating halal, vegetarian, gluten-free, and dairy-free diets. The rich culinary journey through South East Asia is complemented by the alluring aromas of the onsite patisserie, featuring traditional French pastries and American muffins.
    Reservation
    Not needed.
    Open daily from 06:30 to 22:00.

  • Mandhari

    Fine dining with a focus on Kenyan and international flavors
    Ambiance
    An exquisite dining experience recognized as one of Kenya's finest, featuring elegant decor and a tranquil atmosphere perfect for a memorable evening.
    Key Offerings
    Signature dishes that highlight the best of Kenyan gastronomy, crafted with an artful presentation and seasonal local ingredients.
    Reservation
    Recommended.
    Hours vary.

Nairobi Serena Hotel Location

Kenyatta Avenue,, Nairobi, 00100
Explore Nairobi
Explore Nairobi
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Uhuru Park
Uhuru Park
14 minutes' walk
A sprawling green space ideal for picnics and leisurely strolls, Uhuru Park also features a boating lake and vibrant flower gardens.
Nairobi National Museum
Nairobi National Museum
4-minute drive
Home to Kenya's rich heritage, this museum offers exhibits of art, culture, and history, alongside a beautiful botanical garden.
The Nairobi Arboretum
The Nairobi Arboretum
5-minute drive
A lush sanctuary featuring over 350 plant species, perfect for nature walks and bird watching, along with dedicated picnic areas.
Kenya National Archives
Kenya National Archives
35 minutes' walk
An architectural gem housing a wealth of historical documents, photographs, and art, showcasing Kenya's vibrant cultural history.
David Sheldrick Wildlife Trust
David Sheldrick Wildlife Trust
25 minutes' walk
A sanctuary for orphaned elephants, offering visitors the chance to learn about conservation and even adopt an elephant.
Yoga at Qiongozi Wellness Escapes
2.3 km
A serene escape offering yoga sessions and wellness programs, perfect for relaxation and rejuvenation in a tranquil environment.
Herbs and Spices Pan-Asian Restaurant
1 minute' walk
An elegant Pan-Asian spot known for its diverse menu featuring sushi and dim sum, perfect for a quick yet sophisticated dining experience.
CJ's
10-minute drive
A casual eatery boasting a mix of local and international dishes, famous for its burgers and cozy atmosphere, ideal for families.
Kenya National Theatre
Kenya National Theatre
20 minutes' walk
A vibrant venue showcasing local plays, concerts, and cultural performances, offering an authentic experience of Kenyan arts.
Jokers Wild Casino Nairobi
35 minutes' walk
A lively casino featuring various games and live performances, making it a fun spot for nightlife enthusiasts and entertainment seekers.
Getting around
  • City Centre
    Nairobi 6 min  ·  1700 ft
  • Airports
    Wilson (WIL) 8 min  ·  3.2 mi
    Jomo Kenyatta (NBO) 30 min  ·  12.1 mi
  • Train
    Nairobi Railway Station 21 min  ·  1.1 mi
Want to see Exclusive Early Booking Rate?
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Property information and rules
Check-in
from 12:00-23:30
Check-out
from 01:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of USD 40.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
Italian
Year renovated:
2007
Number of floors:
7
Number of rooms:
128

Reviews and Ratings

Feedback about Nairobi Serena Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the Nairobi Serena Hotel's spacious and comfortable rooms, often mentioning the added touch of a complimentary bottle of wine upon arrival. The gym is well-equipped, while the open-air buffet-style restaurant stands out for its variety of food, including an outdoor grill, making both breakfast and dinner enjoyable. The poolside area is appreciated for relaxation, and some guests have found that arranging for specific dietary needs requires clarification. However, the hotel's location is ideal for exploring the city center and other interesting areas of Nairobi.
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Review score
Based on 473 verified reviews
9.3 /10
Perfect
95 %
Recommend
Cleanliness
9.6/10
Comfort
9.6/10
Free WiFi
8.4/10
Breakfast
8.7/10
Pros
Comfy bed
Attentive staff
Gorgeous buffet
Cons
Slow service
Guest reviews
based on 473 reviews
9.3/10
based on 1073 reviews
4.5/5
based on 423 reviews
9.3/10
Elijah from United States
Single
Superior Room
4 nights in November 2025
|
Reviewed: January 20, 2026
9.5/10

Really good Hotel Experience!

clean room modern equipment buffet restaurant
My Superior Room was very clean and well-kept. The gym had modern equipment and helpful staff. I greatly appreciated the open-air buffet-style restaurant that featured many food options, including an outdoor grill, and I could easily find a good meal for both breakfast and dinner.
I would mention that getting mango juice was difficult. I learned it was only for special clients.
Location
9/10
The hotel is conveniently situated about 20 minutes from the airport, which really simplified my travel. This proximity allowed for quick and easy transfers. I really valued the reduced travel time to and from the airport.
Facilities
10/10
The heated pool was heavenly. It provided a soothing escape. A well-equipped gym allowed for my regular workouts. Staff were available to assist. I also found complimentary fruit provided daily, a very kind touch that enhanced my stay.
Service
9/10
The staff were friendly. They were great too support me. Receptionists @Alex & Jeniffer were professional. They ensured my check-in was smooth. The customer service team responded promptly to my room change request. I really appreciated that.
Dining
10/10
The breakfast buffet was fantastic. It featured many choices. The on-site restaurants provided very good dining experiences. I was particularly pleased with the quality of the food for both breakfast and dinner!
0 Helpful
|
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Questions of the users
About Nairobi Serena Hotel
What are the costs for breakfast, lunch, and dinner if I opt for a room-only rate?
8 April 2025
Breakfast is priced at USD 35, while both lunch and dinner are available for USD 40 each.
Is there an airport shuttle service available, and is it possible to book it beforehand?
22 January 2024
An airport transfer can be arranged upon request for a fee.
Can safari trips be organized upon arrival, or is prior booking necessary?
15 March 2025
Safari trips can be arranged upon arrival; just provide your full names to begin the process.
Do you offer interconnecting rooms suitable for families visiting the hotel?
5 August 2024
Yes, interconnecting rooms are available for family groups.
Is it possible for guests who are not staying at the hotel to access the swimming pool, and what is the cost?
30 January 2025
Yes, non-guests can swim at the pool. Please contact the hotel for pricing details.
Will a baby cot be provided if a room is booked for an adult and an infant?
10 February 2024
A baby cot can be provided upon request for families traveling with an infant.
Is the spa available for use, and are treatments free for hotel guests?
25 May 2025
The spa is open for guests, who can access it for free but will need to pay for treatments.
Are there all-inclusive packages available that include meals during the stay?
14 September 2024
Meal packages depend on the specific package chosen. Please inquire at the time of booking for details.
Are there options for dining throughout the day at the hotel, including late-night snacks?
1 October 2024
Yes, there are various dining options available, including extensive room service for snacks at any time.

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Nairobi Serena Hotel
Kenyatta Avenue,, Nairobi, 00100
Booking.com
Travellers review
9.3
Nairobi Serena Hotel
trip-advisor
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