Nairobi Serena Hotel, Nairobi ➤ Reviews, Rooms & Prices 2026

75 photos

Nairobi Serena Hotel Exterior photo The photo shows a spacious and elegant hotel lobby. The walls are a warm off-white, contrasting with rich, dark wood paneling that frames large columns. These columns feature intricately carved, wavy wooden designs. The floor is made of glossy, reddi

Nairobi Serena Hotel Exterior photo The photo shows a spacious and elegant lobby area, likely of a hotel or upscale building. The lobby is well-lit with recessed ceiling lights and natural light filtering in from a large window on the left side.

The flooring is a mix of materials. Th

Nairobi Serena Hotel Room photo The photo shows a spacious, well-lit room, likely a hotel ballroom or event space. The walls are covered in a textured, warm-toned wallpaper. Tall, dark wooden pillars are strategically placed throughout the room, adding architectural interest.

The

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Key details

About the Hotel

Kenyatta Avenue,, Nairobi, Kenya, 00100

Close to Central Park

Perfect

9.2

9.8

/10

4.7

Loved by Nairobi Serena Hotel guests

Comfortable rooms
Good security
Excellent service
Delicious meals
Helpful concierge
Five-star breakfast

"Everything. The rooms, restaurants, and especially the pool and grounds, which are like a jungle setting in downtown Kampala."

David from United States

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"The buffet menu in general is gorgeous and multicultural."

Jeanine from Congo, The Democratic Republic of The

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"The Nairobi Serena Hotel is a beautiful, clean and well-appointed hotel in the middle of Nairobi."

Irene K

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Amenities

Nairobi Serena Hotel presents a range of amenities catering to both business and leisure travelers. Guests enjoy access to a 24-hour room service, a well-equipped Maisha Health Club, and a 25-meter swimming pool for relaxation. The hotel also includes expansive gardens, providing a serene backdrop along with dedicated meeting and event spaces.

Rooms

With 199 guest rooms and suites, Nairobi Serena Hotel ensures a selection of comfortable accommodation options. Premium rooms and suites offer spectacular skyline views, while the Garden Suites provide a private garden terrace. Interconnecting rooms are available for families, and all rooms are equipped with modern amenities including Wi-Fi and 24-hour room service.

Location

Nairobi Serena Hotel is strategically located adjacent to Central Park in the heart of Nairobi. The hotel is just a five-minute walk from the city center and the Central Business District. Jomo Kenyatta International Airport is only a 30-minute drive away, facilitating easy access for international guests.

Wellness

The Maisha Spa at Nairobi Serena Hotel focuses on holistic wellness and relaxation. Guests can enjoy a variety of treatments designed for rejuvenation and tranquility. The hotel's fitness center and swimming pool also support health and fitness routines amidst the vibrant city.

Dining

Nairobi Serena Hotel boasts a diverse dining experience with several on-site restaurants. Mandhari offers gourmet international cuisine, while Herbs & Spices brings authentic Pan-Asian flavors. The hotel's Aksum Bar and Café Maghreb provide inviting spaces for drinks and light meals throughout the day.

Highlights

Location: Adjacent to Central Park

Dining: Mandhari fine dining restaurant

Rooms: 199 guest rooms and suites

Wellness: Maisha Spa with tailored treatments

“I think this hotel stands out as a secure and comfortable base for exploring Nairobi, especially convenient for business meetings where thoughtful discussions can be continued over lunch. The Pan-African decor adds a regional touch. For families or solo travelers, its proximity to attractions like Nairobi National Park further enriches the stay.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

Spa & LeisureBlissful Escape

The heated pool felt like a warm bath. I also enjoyed a professional hot stone massage at the fabulous spa.

Naomi from Canada

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Sports & FitnessModern Equipments

The gym was big enough and modern. It had lots of equipments, so I did not miss any of my workouts.

Rajesh from India

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DiningDelicious Food

Breakfast was delicious, with many hot and cold items. Outdoor dining next to the pool made meals special.

Ingrid from Sweden

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Room FeaturesComfy Bed

The rooms were spacious, with very comfortable beds. Blackout curtains ensured the best night's sleep.

Emily from Australia

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Select your room type

Nairobi Serena Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive Room

2 persons

280 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Deluxe Twin Room

2 persons

280 sq. feet

2 Single beds

Shower

Coffee machine

room details

Deluxe Room

2 persons

280 sq. feet

1 Double bed

Shower

Coffee machine

room details

Premium Room

2 persons

280 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Nairobi Serena Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Barber shop
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet
Children's pool
Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness centre
Sauna
Massage

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Nairobi Serena Hotel presents a delightful array of dining experiences that fuse local and international cuisines, providing a rich tapestry of flavors and aromas. Each venue is designed to cater to diverse palates while offering warm and inviting atmospheres perfect for both family gatherings and intimate dinners.

Nairobi Serena Hotel Restaurant photo The photo shows a well-lit, spacious lobby or lounge area, likely in a hotel or resort, with a distinctly tropical or Asian-inspired design. The overall color palette is warm, with browns, creams, and greens dominating.

In the center of the room is

Nairobi Serena Hotel Restaurant photo The photo shows the interior of a restaurant with a distinct Middle Eastern or Moroccan theme. The walls are primarily off-white, adorned with intricate wooden lattice patterns in warm tones of brown and gold.

The restaurant features a mix of seati

Nairobi Serena Hotel Restaurant photo The photo shows a long, elegant dining room with a warm and inviting atmosphere. The room is spacious and well-lit, with large windows allowing natural light to flood the space. The walls are a light beige, adorned with decorative tapestries and fram

Maghreb

International with a focus on refined Pan-Asian influences

Ambiance

A family-friendly setting that exudes warmth, perfect for both casual dining and special celebrations.

Key Offerings

An exquisite array of dishes, accommodating halal, vegetarian, gluten-free, and dairy-free diets. The rich culinary journey through South East Asia is complemented by the alluring aromas of the onsite patisserie, featuring traditional French pastries and American muffins.

Reservation

Not needed.

Open daily from 06:30 to 22:00.

Mandhari

Fine dining with a focus on Kenyan and international flavors

Ambiance

An exquisite dining experience recognized as one of Kenya's finest, featuring elegant decor and a tranquil atmosphere perfect for a memorable evening.

Key Offerings

Signature dishes that highlight the best of Kenyan gastronomy, crafted with an artful presentation and seasonal local ingredients.

Reservation

Recommended.

Hours vary.

Nairobi Serena Hotel Location

Kenyatta Avenue,, Nairobi, Kenya, 00100

Map view

Kenyatta Avenue,, Nairobi, Kenya, 00100

City landmarks

Landmark

Uhuru Park

3700 ft

Library

Kenya National Archives

1.7 mi

Museum

Nairobi National Museum

1.9 mi

Park

The Nairobi Arboretum

1.1 mi

Landmark

Nairobi Gallery

1.9 mi

Landmark

David Sheldrick Wildlife Trust

1.3 mi

Theatre

Kenya National Theatre

1.0 mi

Church

All Saints Cathedral

2300 ft

Landmark

Kenyatta International Conference Centre

2.2 mi

Park

Jeevanjee Gardens

1.4 mi

Landmark

Tom Mboya Statue

4100 ft

Landmark

One Off Contemporary Art Gallery

2900 ft

Mosque

Jamia Mosque

1.6 mi

Event hall

Kicc

3200 ft

Landmark

Mount Kenya National Park

1.6 mi

Landmark

Masjid Abubakar Mosque

2900 ft

Museum

Nairobi Railway Museum

2.7 mi

Zoo

Snake Park

1.9 mi

Landmark

Central Business District

1.6 mi

Casino

Jokers Wild Casino Nairobi

1.7 mi

Landmark

Anniversary Towers

1.6 mi

Landmark

Mugie Ranch

1.7 mi

Landmark

Buffalo Springs Reserve

1.7 mi

Landmark

wLake Victoria

1.7 mi

Landmark

The Sarova Stanley

1.7 mi

Park

August 7th Memorial Park

2.3 mi

Landmark

Kencom House

1.8 mi

Landmark

Cathedral Basilica of the Holy Family

2.0 mi

Nearby

Kenyatta Avenue

Central Park Nairobi

1500 ft

Restaurants

Herbs and Spices Pan-Asian Restaurant

100 ft

Kenyatta Avenue Nairobi Serena Hotel

CJ's

1.6 mi

Junction of Kionange & Biashara Streets and The Village Market CJ's Building

Slims

2900 ft

Kedong House

Pointzero Coffee

1.9 mi

Posta Road Nairobi Gallery

Eagle Peak Spur

2900 ft

Shop B1

Habesha

2900 ft

United Nations Crescent

Cin Cin Bar

2900 ft

Fairmont The Norfolk

Explore Nairobi

Uhuru Park

14 minutes' walk

A sprawling green space ideal for picnics and leisurely strolls, Uhuru Park also features a boating lake and vibrant flower gardens.

Nairobi National Museum

4-minute drive

Home to Kenya's rich heritage, this museum offers exhibits of art, culture, and history, alongside a beautiful botanical garden.

The Nairobi Arboretum

5-minute drive

A lush sanctuary featuring over 350 plant species, perfect for nature walks and bird watching, along with dedicated picnic areas.

Kenya National Archives

35 minutes' walk

An architectural gem housing a wealth of historical documents, photographs, and art, showcasing Kenya's vibrant cultural history.

David Sheldrick Wildlife Trust

25 minutes' walk

A sanctuary for orphaned elephants, offering visitors the chance to learn about conservation and even adopt an elephant.

Yoga at Qiongozi Wellness Escapes

2.3 km

A serene escape offering yoga sessions and wellness programs, perfect for relaxation and rejuvenation in a tranquil environment.

Herbs and Spices Pan-Asian Restaurant

1 minute' walk

An elegant Pan-Asian spot known for its diverse menu featuring sushi and dim sum, perfect for a quick yet sophisticated dining experience.

CJ's

10-minute drive

A casual eatery boasting a mix of local and international dishes, famous for its burgers and cozy atmosphere, ideal for families.

Kenya National Theatre

20 minutes' walk

A vibrant venue showcasing local plays, concerts, and cultural performances, offering an authentic experience of Kenyan arts.

Jokers Wild Casino Nairobi

35 minutes' walk

A lively casino featuring various games and live performances, making it a fun spot for nightlife enthusiasts and entertainment seekers.

Getting around

City Centre

Nairobi6 min · 1700 ft

Airports

Wilson (WIL)8 min · 3.2 mi

Jomo Kenyatta (NBO)30 min · 12.1 mi

Train

Nairobi Railway Station21 min · 1.1 mi

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Property information and rules

Check-in

from 12:00-23:30

Check-out

from 01:00-10:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of US$40 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

Italian

Year renovated:

2007

Number of floors:

Number of rooms:

128

Reviews and Ratings

Feedback about Nairobi Serena Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the Nairobi Serena Hotel's spacious and comfortable rooms, often mentioning the added touch of a complimentary bottle of wine upon arrival. The gym is well-equipped, while the open-air buffet-style restaurant stands out for its variety of food, including an outdoor grill, making both breakfast and dinner enjoyable. The poolside area is appreciated for relaxation, and some guests have found that arranging for specific dietary needs requires clarification. the hotel's location is ideal for exploring the city center and other interesting areas of Nairobi.

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Review score

Based on 272 verified reviews

9.3/10

Perfect

96%

Recommend

Cleanliness

9.5/10

Comfort

9.5/10

Breakfast

8.4/10

Free Wi-Fi

8.4/10

Pros

Comfy bed

Attentive staff

Gorgeous buffet

Cons

Slow service

based on 1073 reviews

4.5/5

No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.

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Questions of the users

About Nairobi Serena Hotel

Are there options to book safari packages for a couple of nights through the hotel, and is onsite Covid testing available?

12 November 2024

Yes, safari packages can be arranged directly through the hotel. Onsite Covid testing is also offered.

What are the costs for breakfast, lunch, and dinner if I opt for a room-only rate?

8 April 2025

Breakfast is priced at USD 35, while both lunch and dinner are available for USD 40 each.

Is there an airport shuttle service available, and is it possible to book it beforehand?

22 January 2024

An airport transfer can be arranged upon request for a fee.

Can safari trips be organized upon arrival, or is prior booking necessary?

15 March 2025

Safari trips can be arranged upon arrival; just provide your full names to begin the process.

Do you offer interconnecting rooms suitable for families visiting the hotel?

5 August 2024

Yes, interconnecting rooms are available for family groups.

Is it possible for guests who are not staying at the hotel to access the swimming pool, and what is the cost?

30 January 2025

Yes, non-guests can swim at the pool. Please contact the hotel for pricing details.

Will a baby cot be provided if a room is booked for an adult and an infant?

10 February 2024

A baby cot can be provided upon request for families traveling with an infant.

Is the spa available for use, and are treatments free for hotel guests?

25 May 2025

The spa is open for guests, who can access it for free but will need to pay for treatments.

Are there all-inclusive packages available that include meals during the stay?

14 September 2024

Meal packages depend on the specific package chosen. Please inquire at the time of booking for details.

Are there options for dining throughout the day at the hotel, including late-night snacks?

1 October 2024

Yes, there are various dining options available, including extensive room service for snacks at any time.

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