Hotel Schluessel, Lucerne ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Franziskanerplatz 12, Lucerne, Switzerland, 6003

In the heart of the Old Town

Great

8.1

/10

Loved by Hotel Schluessel guests

Comfy mattress
Included beer
Perfect location
Helpful staff
Delicious food

"Great location in the old center of Luzern, simply furnished rooms but with subtle elegance, and importantly comfy mattress and bedding."

Alice from Switzerland

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"Charming building."

Marie-christine from France

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Rooms

Hotel Schlüssel offers ten carefully furnished hotel rooms, each with a minimalist design by artist Nina Staehli and designer Daniel Hunziker. The hotel accommodates guests in various room types, including deluxe double rooms with views of Franziskanerplatz. Each room features a private bathroom with shower and is designed to promote tranquility.

Dining

The hotel includes Restaurant Schlüssel, which serves a diverse menu from Tuesday evening to Saturday evening. Guests can enjoy meals in the historic Borromäus Hall, accommodating up to 70 diners. The restaurant focuses on honest and straightforward dishes sourced from local ingredients, enhancing the dining experience.

Self-Check-In

Hotel Schlüssel allows for independent check-in and check-out, providing flexibility for guests. This modern approach enables guests to manage their arrival without waiting for traditional check-in times. Assistance is still available from the Restaurant Schlüssel staff during operating hours.

Location

Situated in Lucerne's historic old town, Hotel Schlüssel is conveniently located near various landmarks. Guests can access the hotel by a 10-minute stroll from the Lucerne train station. Public parking is available nearby for guest convenience.

Group Accommodations

The hotel can accommodate groups, with the capacity to host up to 22 adult guests across its ten rooms. This makes Hotel Schlüssel an option for gatherings or small events in the heart of the city. The restaurant can also cater to group dining requests in a historic setting.

Highlights

Rooms: ten carefully furnished hotel rooms

Dining: Restaurant Schlüssel with local ingredients

Self-Check-In: flexible arrival and departure

Location: historic old town near landmarks

“Hotel Schluessel's location in Lucerne is a definite plus, and while changes in management can bring uncertainty, the nearby bar seems to offer a reliably good experience. The rooms present some quirks, like the washbowl placement, and summer heat could be a factor without air conditioning, but it is what it is.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

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Highlights from guests

Room FeaturesBalcony Bliss

The room had a balcony with a great view. It was also very quiet and comfortable.

David from Canada

Review on

DiningExcellent Food

The restaurant downstairs served excellent food. There was also free coffee, beer, and Coke.

Jeffrey from United States

Review on

BedroomComfortable Bed

The bed was really comfortable and the location was convenient for restaurants and attractions.

Samantha from Australia

Review on

Business FacilitiesGreat Internet

Staff moved us to a room with stronger Internet for our work. Excellent response!

Mike from United Kingdom

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Select your room type

Hotel Schluessel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Room

2 persons

130 sq. feet

2 King Size Beds

Shower

Heating

room details

Double Room

2 persons

130 sq. feet

1 King-size bed

Shower

Heating

room details

Deluxe Double Room

2 persons

165 sq. feet

1 King-size bed

Shower

Heating

room details

Price and Room Availability Calendar

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Facilities

Hotel Schluessel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.0/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
No pets allowed
Security
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking

Services

Tours/Ticket assistance
Welcome drink

Dining

Restaurant

Children

Cots

Room features

Air conditioning
Heating
Sitting area
Terrace
Garden furniture

Bathroom

Free toiletries

Room decor

Parquet floor

Dining Onsite

At Hotel Schlüssel, a delightful culinary adventure awaits with options that celebrate European flavors. Guests can indulge in a cozy café atmosphere by day and sophisticated dining by evening, all while savoring the best of locally sourced produce from the scenic Alpine region.

Hotel Schluessel Lucerne Restaurant photo

Restaurant Schlüssel

European, Vegetarian

Ambiance

A cozy meeting place adorned with inviting decor, perfect for those who seek an intimate dining experience.

Key Offerings

Features seasonal delicacies sourced from the local Alpine region, highlighting meats from Ennetbürgen, cheeses from Stans, and fish from Schötz, all presented with a creative culinary flair.

Reservation

Recommended

Open for lunch and dinner; Tuesday 18:00 - 23:00, Wednesday 11:30 - 14:00 & 18:00 - 23:00, Thursday 11:30 - 14:00 & 18:00 - 23:00, Friday 11:30 - 14:00 & 18:00 - 23:00, Saturday 11:30 - 23:00.

Vrenelis Gärtli

Wine Bar and Pub

Ambiance

Modern and smart, located on the ground floor of Hotel Schlüssel, offering a relaxed yet sophisticated atmosphere for guests.

Key Offerings

Serves homemade delicacies from the region, perfect for sharing, paired with a curated selection of local wines, ideal for unwinding after a day of exploration.

Reservation

Not needed

Hours vary.

Hotel Schluessel Location

Franziskanerplatz 12, Lucerne, Switzerland, 6003

Map view

Franziskanerplatz 12, Lucerne, Switzerland, 6003

City landmarks

Bridge

Chapel Bridge

2200 ft

Square

Lion Monument

4900 ft

Event hall

Lucerne Culture and Congress Centre

2200 ft

Landmark

Jesuit Church

2200 ft

Museum

The Rosengart Collection

2200 ft

Landmark

Lake Lucerne

2200 ft

Museum

Glacier Garden of Lucerne

4900 ft

Museum

Bourbaki Panorama

4900 ft

Landmark

Old Town Lucerne

2200 ft

Museum

Modern Art Museum

2200 ft

Park

Inseli Park

2200 ft

Museum

Alpineum

4900 ft

Museum

Swiss Museum of Transport

1.6 mi

Landmark

LA Collection'Air Art Park at Chateau Guetsch in Lucerne

2100 ft

Landmark

Matthauskirche

2300 ft

Church

Church of St. Leodegar

4900 ft

Mall

Nationalquai

3800 ft

Landmark

St Mark's Church

4000 ft

Nearby

Bridge

Spreuer Bridge

1200 ft

Church

Franciscan Church

1200 ft

Museum

Natur-Museum Luzern

800 ft

6004 Lucerne

Museggmauer

1200 ft

Reusssteg 1

Nadelwehr Luzern

500 ft

Museum

Historisches Museum Luzern

600 ft

Public Building

Town Hall

1200 ft

Museggmauer

The Nine Towers

1200 ft

Square

Kornmarkt

1100 ft

Kapellpl. 1a

Saint Peters Church

1800 ft

Square

Schwanenplatz

2000 ft

Square

Muhlenplatz

800 ft

Restaurants

Pastarazzi Spezialitaten & Take Away

800 ft

Hirschengraben 13

Shanghai Asiatische Waren AG

700 ft

Hirschengraben 43 Restaurant Haupteingang durch Bruchstrasse

Cafe Bar Lokal

800 ft

Pfistergasse 24

Tandoori Indian Take-Away Hallwilerweg

800 ft

Hallwilerweg 16

Khoua Vientiane

1500 ft

Kauffmannweg 7

Bar Bei Miguel

1400 ft

Bruchstrasse 68

Twiny

1200 ft

Roessligasse 13

MeiXin Restaurant

1300 ft

Roessligasse 2

Tandoori

1700 ft

Loewengraben 4

Macchi

1800 ft

Pilatusstrasse 5

Explore Lucerne

Chapel Bridge

9 minutes' walk

Iconic wooden bridge adorned with paintings. A must-see for its stunning architecture and rich history.

Lion Monument

18 minutes' walk

A poignant sculpture commemorating Swiss Guards. Notable for its emotional expression and historical significance.

Lake Lucerne

9 minutes' walk

Scenic lake offering beautiful views and boat trips. Ideal for leisurely strolls along the shore or picnics.

Old Town Lucerne

9 minutes' walk

Charming streets filled with shops and colorful frescoes. Great for immersing in local culture and history.

Hiking Pilatus

5 minutes' drive

Adventurous trails with breathtaking views. Accessible via gondola, perfect for outdoor enthusiasts.

Relaxation at Lido

30 minutes' walk

Beautiful lakeside beach for sunbathing and swimming. Offers a peaceful escape from the city hustle.

Pastarazzi Spezialitaten & Take Away

3 minutes' walk

Italian take-out with fresh pasta and sauces. Casual dining with quick service and a variety of options.

Cafe Bar Lokal

3 minutes' walk

Trendy café serving local coffee and pastries. Cozy atmosphere, ideal for brunch and casual gatherings.

Lucerne Culture and Congress Centre

9 minutes' walk

Vibrant venue for concerts and art exhibitions. Offers a mix of cultural events suitable for all ages.

Bourbaki Panorama

18 minutes' walk

Unique circular painting exhibition, ideal for art lovers. Offers insights into Swiss history and culture.

Getting around

City Centre

Lucerne6 min · 1700 ft

Airports

Kloten Airport (ZRH)102 min · 42.3 mi

Belp Airport (BRN)186 min · 76.8 mi

Train

Lucerne Station8 min · 2000 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 07:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Croatian, Serbian

Year renovated:

2012

Number of floors:

Number of rooms:

Former name

boutique hotel schlussel seit 1545

Reviews and Ratings

Feedback about Hotel Schluessel from previous guests about their experience.

Review score

Based on 148 verified reviews

7.8/10

Very good

79%

Recommend

Breakfast

8.9/10

Cleanliness

8.7/10

Comfort

8.6/10

Facilities

8.0/10

Free Wi-Fi

8.8/10

Location

9.4/10

Paid Wi-Fi

6.5/10

Staff

7.8/10

Value for money

7.3/10

Pros

Great location

Comfortable rooms

Excellent service

Cons

No air conditioning

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Questions of the users

About Hotel Schluessel

Are hair dryers available in the rooms at Hotel Schlüssel?

15 January 2024

Yes, hair dryers are provided in the rooms.

What are the parking options available near Hotel Schlüssel?

22 February 2024

Hotel Schlüssel does not have its own parking. However, city permits can be reserved for CHF 20 per day to park in public lots. Nearby garages include Kesselturm and Altstadt Parking.

Is there a way to store luggage before check-in at Hotel Schlüssel?

7 March 2024

Unfortunately, luggage storage is not available before check-in. It is recommended to use the lockers at the train station.

Can guests access parking facilities near the hotel?

10 April 2024

Yes, guests can park in the Kesselturm garage, which is directly across from the hotel. A day ticket can be purchased on-site for CHF 25.

Are there refrigerators in the rooms?

15 May 2024

No, the rooms at Hotel Schlüssel do not feature refrigerators.

Is air conditioning provided in the hotel rooms?

20 June 2024

Air conditioning is not available, as the hotel is a historic building in which installation is prohibited for preservation reasons. The focus is also on energy conservation.

What is the atmosphere like in the rooms at Hotel Schlüssel?

5 July 2024

The rooms offer a serene and minimalist atmosphere, designed for relaxation and reflection, enhanced by art from Nina Staehli and furniture by Daniel Hunziker.

When can guests enjoy meals at the Restaurant Schlüssel?

12 August 2024

Restaurant Schlüssel welcomes guests for dinner from Tuesday evening to Saturday evening and serves a varied lunch menu from Wednesday to Friday.

What is the unique feature of the Borromäus Hall in the restaurant?

15 September 2024

The historic Borromäus Hall can accommodate approximately 70 guests, providing a charming setting for dining and gatherings.

Is it possible to book the entire hotel for a group event?

20 October 2024

Yes, the entire Hotel Schlüssel can be reserved for group events, accommodating up to 22 adult guests. The restaurant can also host dining and celebratory events for larger gatherings.