Grand Hotel National Luzern Business photoGrand Hotel National Luzern Restaurant photoGrand Hotel National Luzern Amenities photo

Grand Hotel National Luzern, Lucerne

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From$354 /night
Check-in
01Sept
Check-out
02Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Haldenstrasse 4, Lucerne, 6002
-
Next to Lake Lucerne
Great
8.8
9.0
/10
4.7
4.3
/5

5-star historic lakeside luxury in Lucerne

Amenities

Grand Hotel National Luzern presents 62 unique guest rooms and suites, many with spectacular views of Lake Lucerne. The hotel also includes 24 exclusive residences available for long-term stays. Guests can utilize two magnificent ballrooms and state-of-the-art conference rooms for various events.

Rooms

Each room at the Grand Hotel National tells its own story through unique design and furnishings. Options include classic Empire-style rooms, luxurious residences with ample space, and suites showcasing 3.5 meter ceilings. Many rooms provide breathtaking lake views that enhance the experience for both leisure and business travelers.

Location

Situated directly on the shores of Lake Lucerne, the hotel offers ease of access to both natural beauty and urban life. It is a 10-minute walk from the KKL concert hall and the Lucerne train station. Major attractions like the Chapel Bridge and Water Tower are only a nine-minute walk away.

Wellness

The Grand Hotel National features an elegant pool floor complete with a sauna and stunning views of the lake. Guests can rejuvenate with specialized massages that are recognized by health insurance companies. The Harbour of Serenity Spa offers a range of luxurious treatments for relaxation.

Dining

On-site dining includes Sharing Brasserie Juliette, known for its classic French cuisine and extensive wine selection. Klingler's Ristorante serves high-quality Mediterranean dishes, recognized with 14 Gault&Millau points. The National Bar, preserved in its original 1870s style, remains the gathering place for locals and guests alike.

Highlights

Location: situated directly on the shores of Lake Lucerne

Rooms: 62 unique guest rooms and suites

Dining: Sharing Brasserie Juliette with classic French cuisine

Wellness: elegant pool floor with sauna

Amenities: 24 exclusive residences for long-term stays

Business: two magnificent ballrooms for events

“The hotel's position directly on Lake Lucerne provides breathtaking views of both the water and the Alps, a visual treat enhanced by the property's architectural blend of Belle Époque elegance and modern design. I think its multiple dining venues and spa add a touch of luxury, making it a great spot from which to explore Lucerne.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Grand Hotel National Luzern offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Junior Suite
    2 persons
    38 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
  • Superior City View
    2 persons
    20 sq. feet
    2 Single beds
    Bathtub
    Heating
  • Classic City View
    2 persons
    16 sq. feet
    1 King-size bed
    Bathtub
    Heating
Show all rooms

Price and Room Availability Calendar

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August 2026 - August 2027
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Check-in/ Check-out

Facilities

Grand Hotel National Luzern offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.8/10Review score

General

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers

Sports & Fitness

  • Water sports
  • Skiing
  • Hiking
  • Cycling
  • Golf course
  • Fishing

Guest Parking

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Services

  • Paid airport shuttle
  • Valet parking
  • Pet amenities available
  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Outdoor dining area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Board games
  • Children's menu

Spa & Leisure

  • Indoor swimming pool
  • Casino
  • Live entertainment
  • Sun terrace
  • Spa & wellness centre
  • Sauna
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Washing machine
  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • iPad
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

Grand Hotel National Luzern offers an exquisite selection of dining experiences featuring a fusion of French, Chinese, Italian, and Austrian cuisines. Each venue uniquely captures cultural authenticity while providing picturesque settings for your meals.
  • Sharing Brasserie Juliette

    French cuisine
    Ambiance
    A blend of traditional and modern aesthetics, providing a warm and inviting atmosphere for guests.
    Key Offerings
    Indulge in classic French dishes alongside seasonal specialties, complemented by the option of enjoying a glass of champagne as you take in stunning views.
    Reservation
    Recommended.
    Open daily from 12:00 PM to 10:30 PM.
  • Jialu National

    Chinese cuisine
    Ambiance
    Immerse in an authentic Chinese environment that mirrors the culture and tradition surrounding the dishes served in elegant porcelain bowls.
    Key Offerings
    Savor an array of beloved Chinese specialties, each served in a manner that reflects both modern and traditional practices.
    Reservation
    Not needed.
    Hours vary.
  • Klingler's Ristorante

    Italian cuisine
    Ambiance
    A welcoming space that captures the spirit of Italy through its design and warmth, perfect for a cozy dining experience.
    Key Offerings
    Highlights include classic Italian favorites accompanied by charming local touches, creating a delightful culinary journey.
    Reservation
    Not needed.
    Hours vary.
  • Franz

    Austrian cuisine
    Ambiance
    A comfortable setting that showcases the rich heritage of Austrian flavors, designed for both intimate dinners and larger gatherings.
    Key Offerings
    Revel in popular traditional specialties such as Wiener Schnitzel and Tafelspitz, along with seasonal delights that encapsulate local culinary traditions.
    Reservation
    Not needed.
    Hours vary.

Grand Hotel National Luzern Location

Haldenstrasse 4, Lucerne, 6002
Explore Lucerne
Local Activities & Dining
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Chapel Bridge
Chapel Bridge
9 minutes' walk
Famous 870-year-old wooden bridge with stunning architecture and historical paintings, perfect for scenic photos.
Lion Monument
Lion Monument
6 minutes' walk
Impressive stone sculpture representing Swiss Guards, a poignant tribute renowned for its artistic detail and historical significance.
Lucerne Culture and Congress Centre
Lucerne Culture and Congress Centre
12 minutes' walk
Iconic venue known for events, concerts, and exhibitions, featuring a distinctive design and beautiful lake views.
Glacier Garden of Lucerne
Glacier Garden of Lucerne
9 minutes' walk
Unique geological site with glacier-polished rock formations and an enticing historical museum, ideal for families.
Hiking Pilatus
12 minutes' drive
Thrilling mountain hiking with breathtaking vistas and diverse trails. Accessible by local transport and offers guided tours.
Lake Lucerne Boat Tour
8 minutes' walk
Relaxing boat tours on the pristine Lake Lucerne. Enjoy lunch on board; tickets can be purchased at the dock.
Jialu National
1 minute' walk
Authentic Chinese cuisine with a vibrant atmosphere. Signature dishes include Peking duck and hand-pulled noodles.
National
6 minutes' walk
Refined Swiss dining with seasonal fare, featuring fondue and local wine. Reservations recommended for weekends.
Old Town Music Festival
10 minutes' walk
Family-friendly festival with live music and local cuisine, held annually in the vibrant Old Town, typically in August.
The Lucerne Festival
12 minutes' walk
Renowned classical music festival attracting top musicians, offering various performances throughout the year.
Getting around
  • City Centre
    Lucerne 6 min  ·  1700 ft
  • Airports
    Kloten (ZRH) 101 min  ·  41.7 mi
    Belp (BRN) 186 min  ·  76.9 mi
  • Train
    Lucerne Station 9 min  ·  2300 ft
  • Bus
    Bus stop 4 min  ·  1000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 06:00-12:00
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of CHF 39.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.  Maximum capacity of cots in a room is 2. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Chinese
Year renovated:
2012
Number of floors:
5
Number of rooms:
13

Reviews and Ratings

Feedback about Grand Hotel National Luzern from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently praise the hotel's prime location directly on the lake, within walking distance of Lucerne's attractions. Many enjoyed the spacious and well-decorated rooms, some featuring gorgeous lake views. The modern spa area, complete with a large indoor pool and terrace access, is another highlight, though some guests have noted that the service and certain amenities did not always meet their 5-star expectations. Restaurants and bars conveniently located on-site enhanced the experience, especially on rainy evenings.
Show moreShow less
Review score
Based on 290 verified reviews
8.8 /10
Great
89 %
Recommend
Location
9.7/10
Comfort
9.3/10
Value for money
7.8/10
Breakfast
8.4/10
Pros
Friendly staff
Lake view
Car parking
Cons
Old furniture
Unclean balcony
Excessive noise
Guest reviews
based on 290 reviews
8.8/10
based on 710 reviews
4.5/5
based on 534 reviews
8.8/10
Evelyn from Germany
Couple
Superior Room City View
4 nights in November 2025
|
Reviewed: December 25, 2025
9.0/10

wow, what a hotel! exceeded all hopes!

massive space chocolate gift convenient location
i had a superior room city view, and the space felt massive. the housekeeper came around to hand out chocolates, such a great touch. the location felt close to everything, very convenient!
the room was near the staff area and it was very loud. the water noises and early morning activity made it difficult to relax.
Facilities
9/10
this building seemed like an original palace with the casino just a short walk away. the hotel has a spa plus a pool and a sauna. it seemed like a restful spot.
Service
10/10
the staff was very friendly and super helpful. i received a personal, handwritten note that welcomed me to the hotel. they were nice and helped me get around.
Rooms
9/10
the room included high quality bathroom amenities with comfy beds and linen. i had multiple windows with this extra large room and very clean room. this hotel provided water and snacks.
Dining
8/10
breakfast at juliette felt amazing plus a great value. the small buffet on sunday did run out of some items. there was no salmon or pretzel rolls at 10 am.
0 Helpful
|
Show less
Leo from Germany
Couple
Superior Room Lake View
3 nights in November 2025
|
Reviewed: December 12, 2025
7/10

Acceptable Experience

lovely location electric car convenient parking inexperienced staff high price room stocking
The location is lovely , right on the lake. I appreciated the restaurants and bar since the rain prevented going out. The hotel provided convenient parking for our electric car , which was helpful.
Other staff seemed inexperienced for a 5-star hotel. I found the price high considering the service received. The room was not properly stocked , I had to request items daily.
0 Helpful
Questions of the users
About Grand Hotel National Luzern
Are there any tennis facilities available nearby, and can I charge my electric vehicle at the hotel?
12 December 2024
While there are no tennis courts on-site, a Tennis Club is located just a 2-minute drive away. The hotel offers two electric car charging stations in its private garage.
Can connecting rooms be requested for families or groups traveling together?
5 January 2024
Connecting rooms are not available, but alternative accommodations can be arranged to meet your needs.
Is the sauna currently available for guests to use?
20 November 2024
Yes, both the sauna and pool are open daily from 07:30 until 22:00.
Is it possible to pay in cash for breakfast or is a credit card necessary?
17 February 2025
Payments can be made either in cash or by credit/debit card.
Are there wheelchair accessible features in the hotel, including elevators?
27 March 2024
While the hotel has stairs at all entrances, a separate entrance with lift access is available through the basement, although there are no specially adapted rooms.
What is the fee for parking at the hotel, and is valet service available?
15 April 2025
Parking costs CHF 35 per night. A valet parking service is also offered for the same fee.
Do all rooms in the hotel provide air conditioning?
30 May 2024
Not all rooms have air conditioning. Only specific categories such as the Classic Room Lake View and Deluxe Room are equipped with this amenity, while others have a ventilation system.
Can a request be made to have two single beds instead of a double bed in a room?
12 June 2024
Requests for room configurations, such as twin beds, can be accommodated with advance notice. Please provide a name or confirmation number to process this request.
Does the hotel provide bidets in its restrooms?
4 July 2025
The restrooms in the hotel do not include bidets.
Are pets allowed to stay at the hotel?
11 August 2024
Yes, dogs are welcome at the Grand Hotel National.
Can guests request rooms with balconies, and are there specific room types that feature them?
8 September 2024
Many lake-facing rooms come with balconies. Guests are encouraged to mention their preference at the time of booking to accommodate this request.
Is the indoor swimming pool heated, and what is the water temperature?
21 October 2024
Yes, the indoor swimming pool is heated, maintaining a comfortable water temperature of around 28°C.
Are electric bikes available for rent at the hotel?
2 November 2024
While the hotel does not have electric bikes for rent, non-electric bikes are available for guest use, and assistance in organizing electric bike rentals can be provided.

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