What levels are the Deluxe rooms located on in Santa Catalina, a Royal Hideaway Hotel?
15 November 2024
Deluxe rooms are available on every floor of the hotel, ensuring a variety of options for guests. 78 photos
Santa Catalina, A Royal Hideaway Hotel - Gran Lujo, Las Palmas de Gran Canaria
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Key details
About the Hotel
Leon Y Castillo, 227, Las Palmas de Gran Canaria, 35005,
- Close to Las Canteras Beach
Perfect
9.0
9.2
4.5
4.5
5-star Iconic Luxury Hotel in Las Palmas de Gran Canaria
Accommodation
Santa Catalina, A Royal Hideaway Hotel offers 204 elegantly designed rooms with options overlooking the sea or lush gardens. Rooms such as Deluxe Junior Suites and
Dining
The hotel features a diverse gastronomic offering, including two Michelin-starred restaurants.
Location
Nestled beside
Wellness
The wellness area includes a
Event Facilities
Santa Catalina offers versatile event spaces, suitable for weddings and meetings, enhanced by its historic ambiance. The hotel boasts
Highlights
Location: Nestled beside Doramas Park
Dining: Two Michelin-starred restaurants
Wellness: Hydrotherapy circuit and spa treatments
Accommodation: Deluxe Junior Suites and Royal Level
Event Facilities: Six meeting rooms with natural light
“In my opinion, this hotel's historical architecture and Michelin-starred dining set it apart as a luxury destination in Las Palmas. While some aspects require attention, the blend of cultural heritage, spa facilities, and proximity to Doramas Park create a unique experience. The rooftop bar with its infinity pool, combined with the hotel's commitment to Canarian culinary traditions, make it a distinctive choice.”
Select your room type
Santa Catalina, A Royal Hideaway Hotel - Gran Lujo offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Deluxe2 persons24 sq. feet1 King-size bedBalconyHeatingroom details
- Deluxe Double Room2 persons24 sq. feet1 King-size bedHeatingShowerroom details
- Deluxe Junior Suite2 persons32 sq. feet1 King-size bedBalconyHeatingroom details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Santa Catalina, A Royal Hideaway Hotel - Gran Lujo offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Plunge pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Jacuzzi
- Beauty treatment
- Massage
- Pool with view
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
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Dining Onsite
Santa Catalina, A Royal Hideaway Hotel offers a delightful blend of dining experiences that highlight local flavors and innovative culinary concepts. From a bustling brunch to exquisite gourmet dinners, each venue invites guests to indulge in the rich culinary traditions of the region while enjoying stunning settings and thoughtful touches.
Santa Catalina, A Royal Hideaway Hotel - Gran Lujo Location
Leon Y Castillo, 227, Las Palmas de Gran Canaria, 35005,
Explore Las Palmas de Gran Canaria
Explore Las Palmas
Parque Romano
6 minutes walking
Park featuring extensive gardens and play areas, ideal for family outings or leisurely strolls.
Museo Nestor
2 minutes walking
Art museum with a focus on modern Canarian art and a diverse collection, perfect for culture lovers.
Parque de Santa Catalina
25 minutes walking
Vibrant park hosting events and performances, offering a lively atmosphere and beautiful palm trees.
Playa Las Canteras
25 minutes walking
Famous beach known for its golden sand and clear waters, perfect for sunbathing and water sports.
Water Sports at Playa Las Canteras
25 minutes walking
Exciting water sports like surfing and paddleboarding available at the beach; rentals and lessons provided.
Relaxation at TAO Club
4 minutes walking
Spa offering rejuvenating treatments and wellness experiences; perfect for relaxation after a busy day.
La Terraza Del Hotel Santa Catalina
1 minute walking
Elegant dining with stunning garden views, specializing in Canarian cuisine; reservations recommended.
Poemas by hermanos Padron
1 minute walking
Fine dining showcasing local ingredients in a gourmet setting; offers vegetarian options.
Segundo Muelle
3 minutes walking
Casual spot with fresh ceviche and seafood, praised for its vibrant atmosphere; perfect for lunch or dinner.
Escape Room Reloj de Arena
15 minutes walking
Interactive escape room offering thrilling challenges; great for families and friends looking for fun.
TAO Club & Garden
4 minutes walking
Charming club and garden venue hosting live music and DJ nights; a great spot for nightlife.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 30.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Number of floors:
4
Number of rooms:
198
Former name
santa catalina, a royal hideaway hotel 5*gl
Reviews and Ratings
Feedback about Santa Catalina, A Royal Hideaway Hotel - Gran Lujo from previous guests about their experience.
Show moreShow less
Pros
Helpful staff
Comfortable bed
Amazing breakfast
Great pool
Historical building
Cons
Sharp edges
Loud banging
Guest reviewsbased on 1870 reviews
Heather from United Kingdom
Couple
Junior Suite
3 nights in November 2025
|
Reviewed: February 01, 2026
9.2/10
AMAZING experience!!!
beautiful building clean room relaxing gym room supplies
The building has a beautiful design and is in a GREAT location near both the old and new city areas. The room was very super clean and cozy. The poolside was nice and the gym and spa were relaxing and quiet. Room supplies were refreshed daily. I have ALREADY re-booked for New Year's Eve!!!
I wish there had been a wider selection of English TV channels.
Location
9/10
The hotel is conveniently situated between the historic district and the modern parts of the city. This provides easy access to cultural sites and contemporary attractions. The location allows for varied exploration.
Dining
9/10
The breakfast included fresh products and an omelet station, ensuring a customized start to the day. A staff member freshly sliced ham and a variety of fruits and yogurts were available. Diverse breads and cakes completed the extensive breakfast selection.
Service
10/10
The reception staff was friendly and efficient during check-in, getting guests to their rooms quickly. Staff members were attentive and worked hard to. The hotel staff ensures a smooth experience.
Facilities
9/10
The rooftop pool is BEAUTIFUL, with views of the harbor and the sea. The spa is accessible to suite guests, offering a relaxing experience. This adds to the overall luxury.
Rooms
9/10
The Junior Suite was well-kept. The room's cleanliness was evident upon arrival, ensuring a pleasant first impression. These touches added to the overall positive experience.
0 Helpful
|
John from Canada
Single
Junior Suite
3 nights in November 2025
|
Reviewed: January 30, 2026
9.3/10
Really good Stay
clean condition delicious breakfast rooftop facilities helpful staff
I appreciated the super tidy condition everywhere. It was super clean. The breakfast was delicious and offered a good sunny space. The rooftop facilities were EXCELLENT, including the pool and bar. There was plenty of lounging space in both sun and shade, available if you booked a junior suite or above. The staff were helpful and kind, especially the concierge team.
The location was not as central as I expected, though buses were readily available.
Dining
9/10
The breakfast buffet included a varied selection of items. It had six stations with eggs and omelets prepared to order. I found the service attentive and pleasant and it was not intrusive. Cava was offered during breakfast.
Location
9/10
The setting is park-like because it is a well kept park! I noted the African Blue Tit, the chiffchaff, Blackcap, Wagtail, Hoopoe, both parakeets, and all the other usual suspects in my walks. It is good for birders.
Service
10/10
Staff was very friendly, helpful, and willing everywhere in the hotel! Lots of goodwill and good training is self evident. The staff at night turned down the bed and dropped off chocolate it was sweet.
0 Helpful
|
Paul from United Kingdom
Couple
Junior Suite
3 nights in November 2025
|
Reviewed: December 02, 2025
9.5/10
fantastic hotel experience!
complimentary upgrade personal touch spacious balcony
i enjoyed a surprise complimentary room upgrade upon arrival! also, i found a bottle of champagne plus a cake in my room. the service felt thoughtful and personal! the room was spacious and impeccably clean with a huge balcony! it overlooked the hotel's beautiful gardens, i could relax and soak up the surroundings.
i noticed a slight delay when ordering drinks from the app one time.
Facilities
9/10
the hotel has multiple lounge areas. there is a rooftop area with ample seating and loungers. the gym is compact and has good equipment, including treadmills and stationary bikes.
Service
10/10
staff is warm, cute, and helpful. i noticed breakfast had many options, but seating on the terrace required arriving early. the concierge offered great recommendations for restaurants and places to visit.
0 Helpful
|
Show more reviews
Questions of the users
About Santa Catalina, A Royal Hideaway Hotel - Gran Lujo
Are any of the swimming pools at Santa Catalina heated?
12 February 2025
The main pool is not heated, but guests with a Suite reservation can enjoy access to the rooftop pool, which is heated. Will the swimming pools be operational during my visit this August?
20 August 2024
Yes, all swimming pools at the hotel are open during August for guest enjoyment. Is the main pool available for guests in December, and what is the water temperature like?
10 December 2024
Yes, all pools are open year-round. The main pool's water temperature is typically around 23 to 24oC. Are there any restrictions or closures currently in place that might affect services like the bar and pool?
3 November 2024
All services at the hotel are currently operational, although the Wellness Center has capacity limits. The bar and pool are open for guests. Which room types provide access to the rooftop bar pool, and is there any special pricing for these rooms?
5 January 2025
Access to the rooftop pool is included in bookings for Junior Suites and Suites. Pricing details can be found on the booking website. What is the cost of the breakfast buffet at Santa Catalina?
23 April 2025
The breakfast buffet is priced at €25 per person. Enjoy a delightful selection to start your day. How far is the nearest beach from the hotel, and is it walkable?
17 March 2025
The closest beach, Alcaravaneras, is about a 5-minute walk, while Las Canteras Beach is approximately 20 minutes on foot or 8 minutes by taxi. Is there a shuttle service from the hotel to the airport for late-night arrivals?
29 January 2025
The hotel does not offer a shuttle service. However, a VIP transfer can be arranged for €48, or guests can use a taxi, which is available 24 hours. Is parking available at the hotel, and what are the daily rates?
30 November 2024
Yes, parking is available at a rate of €20 per day. It is advisable to check for availability upon arrival. What dining options are available for dinner, and is it served as a buffet?
15 September 2024
Dinner is served à la carte in the main restaurant, La Bodega 1890, offering a fine dining experience. Can guests who book a double room access the spa, pool, and rooftop bar?
22 October 2024
Double room guests have access to the main pool. Access to the spa and rooftop bar may depend on room category or booked services.Next best alternative
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