Relais & Chateaux Heritage Hotel, Madrid ➤ Reviews, Rooms & Prices 2026

75 photos

Relais & Chateaux Heritage Hotel Madrid Restaurant photo The photo captures a charming outdoor seating area, likely a patio or terrace, at dusk or early evening. The scene exudes a warm and inviting ambiance, enhanced by soft lighting and lush greenery.

The patio is paved with light-colored stone or tiles

Relais & Chateaux Heritage Hotel Madrid Interior photo The photo captures an elegant and upscale restaurant interior. The space is well-lit with recessed ceiling lights and subtle indirect lighting along the wall panels, creating a warm and inviting ambiance.

The dining area features a mix of seating a

Relais & Chateaux Heritage Hotel Madrid Interior photo The photo shows a well-lit, upscale room, likely a dining area or small conference room. The walls are painted a light gray, and the lower portion features white wainscoting. Two large framed paintings hang on the walls – one above a decorative vase

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Key details

About the Hotel

Calle De Diego De Leon, 43, Madrid, Spain

Close to the Salamanca district

Perfect

9.3

9.6

/10

4.9

4.6

Loved by Relais & Chateaux Heritage Hotel guests

Excellent service
Helpful staff
Delicious food
Immaculate rooms

"My favorite place was the 7th floor terrace bar, beautiful, quiet haven to recuperate with a Cava after a tiring day."

Lynn from United Kingdom

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"The room was very clean, isolated in a way that at night you could not hear any noise coming from the outside."

Carmen H

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"The style of the hotel is super cosy, I liked the fireplace at the reception and coffee spot before the restaurant, very chic."

Lea from France

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Dining

Haroma Restaurant, led by Michelin-starred executive chef Mario Sandoval, showcases contemporary gastronomy focused on fresh, local ingredients. The restaurant offers a seasonal menu that reflects the culinary philosophy of high-quality cooking. Guests can enjoy a unique dining experience in an environment that celebrates both culinary art and local flavors.

Accommodations

The hotel offers Deluxe Family Rooms that span 65.5 square meters, featuring a marble bathroom with a hydro-massage bathtub and luxury amenities. Junior Suites, starting from 33 square meters, provide spacious accommodations with options for large beds or two single beds. Each room is designed to be a private haven, some with the added benefit of a private terrace.

Business Services

The hotel provides a versatile space suitable for meetings, family meals, or business dinners. Equipped to offer 5-star service, these facilities ensure a successful event experience. Exceptional haute cuisine is available for all types of gatherings, offering a unique dining aspect to business affairs.

Location

Situated in a prime location in Salamanca, the hotel allows guests to easily explore Madrid's cultural landmarks and shopping areas. Its central positioning makes it convenient for accessing the city's vibrant attractions. The ambiance provides an oasis of tranquility amidst the urban energy.

Amenities

The hotel offers personalized service that attends to each guest's needs, emphasizing a high level of exclusivity. Guests can enjoy the intricate 19th-century furniture which enhances the classical elegance of the hotel. This attention to detail elevates the overall experience, ensuring a pleasant stay.

Highlights

Dining: Haroma Restaurant with Michelin-star cuisine

Rooms: Deluxe Family Rooms and Junior Suites

Business: Versatile event spaces with 5-star service

Location: Prime location in Salamanca

“In Madrid's upscale Salamanca district, the hotel stands out with its Belle Époque architecture and exclusive service, particularly the personalized guest experiences. The rooftop sun terrace seems a real advantage for relaxation and a plus with the on-site Michelin-starred restaurant, Haroma, overseen by chef Mario Sandoval. I appreciate that its location is close enough to the city center and El Retiro Park, but just far enough away for peace and quiet.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.1/10Review score

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Highlights from guests

Guest ParkingSmooth Arrival

Valet parking made our arrival seamless. The car was promptly taken care of, allowing us to start our stay stress-free.

Hans from Austria

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DiningMichelin Experience

Dinner at the Haroma restaurant was amazing. Every bite was delicious, the chef created a memorable experience.

Mei from China

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Room FeaturesBalcony Bliss

Our room featured a charming balcony. We enjoyed the lovely views overlooking the tree-lined streets.

Isabelle from France

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BedroomRestful Nights

The bedding, pillows, and linens were top quality. We slept so well and comfortably every night.

Ahmed from Egypt

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Select your room type

Relais & Chateaux Heritage Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Interior Double Room

2 persons

240 sq. feet

2 Single beds

Shower

Coffee machine

room details

Double Room

2 persons

240 sq. feet

2 Single beds

Shower

Coffee machine

room details

Deluxe Double Room

2 persons

325 sq. feet

2 Single beds

Shower

Coffee machine

room details

Superior Double Room

2 persons

270 sq. feet

2 Single beds

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Facilities

Relais & Chateaux Heritage Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers

Services

Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Spa & Leisure

Sun terrace
Solarium
Massage

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Dining Onsite

Relais & Châteaux Heritage Hotel offers delightful onsite dining options infused with local charm and character. Experience the warmth of Spanish hospitality with exquisite meals amidst beautifully designed spaces, inviting guests to relax and indulge both day and night.

Relais & Chateaux Heritage Hotel Madrid Restaurant photo A table set for a formal dinner

Relais & Chateaux Heritage Hotel Madrid Restaurant photo The photo shows a beautifully set round dining table in an elegant room. The table is covered with a white tablecloth and features numerous place settings, each with a white plate, a blue and white patterned charger plate, silverware, and glassware.

Haroma

Local

Ambiance

Immerse in a charming conservatory-style setting adorned with teal and white floral fabrics and mirrored walls, perfect for enjoying a peaceful meal.

Key Offerings

Savor the simplicity of freshly made sandwiches, delectable cakes, and enticing pastries, matched with a chilled glass of cava. The nearby secret roof terrace invites moments of relaxation with stunning views over the city while indulging in oysters and champagne.

Reservation

Not needed.

Open for breakfast and throughout the day; exact hours vary.

Relais & Chateaux Heritage Hotel Location

Calle De Diego De Leon, 43, Madrid, Spain

Map view

Calle De Diego De Leon, 43, Madrid, Spain

City landmarks

Football Stadium

Santiago Bernabeu Stadium

1.3 mi

Museum

Prado National Museum

1.6 mi

Park

El Retiro Park

1.4 mi

Square

Plaza Mayor

2.0 mi

Landmark

Calle Ponzano tapas

1.4 mi

Landmark

Parque del Retiro

1.4 mi

Square

Puerta del Sol

1.8 mi

Casino

Gran Via

1.7 mi

Landmark

Plaza de Toros de Las Ventas

1.3 mi

Museum

Museo Nacional Thyssen-Bornemisza

1.5 mi

Museum

Museo Sorolla

4300 ft

Public Building

Cybele Palace

1.3 mi

Museum

Plaza de Cibeles

1.3 mi

Museum

Museo Lazaro Galdiano

2500 ft

Museum

Museo Nacional de Ciencias Naturales

1.0 mi

Museum

Museo Nacional Centro de Arte Reina Sofia

2.0 mi

Landmark

Palacio de Cristal

1.5 mi

Square

Plaza de Colon

1.1 mi

Museum

National Archaeological Museum

1.2 mi

Museum

Museo de Historia de Madrid

1.3 mi

Landmark

Circulo de Bellas Artes

1.5 mi

Palace

Royal Palace of Madrid

2.2 mi

Park

Berlin Park

1.2 mi

Library

Museum of the National Library

1.4 mi

Museum

Museo Arte Publico

2600 ft

Museum

Anden 0

1.1 mi

Landmark

Community of Madrid Sports Centre

1.4 mi

Landmark

Museo Taurino de Madrid

1.3 mi

Shopping Area

El Corte Ingles Goya

4800 ft

Nearby

Square

Plaza del Marques de Salamanca

2000 ft

Restaurants

Los Montes de Galicia

3600 ft

46 Calle de Azcona

Bendita Locura Coffee & Dreams

300 ft

Calle Principe de Vergara 73

Restaurante Haroma

100 ft

Calle de Diego de Leon 43 Restaurante del Hotel Heritage Madrid Hotel

La Ermita del Pintxo

300 ft

Calle Principe de Vergara 78

Restaurante Leon

300 ft

Calle Diego de Leon 40

Casseroles

500 ft

Calle Principe de Vergara 83

Tanteo

500 ft

Calle Castello 104

Sana Locura

800 ft

Calle General Oraa 49

Sushicatessen

700 ft

Calle General Pardinas 91

Explore Madrid

Local Delights Around Relais & Chateaux Heritage Hotel

Santiago Bernabeu Stadium

25 minutes' walk

Home to Real Madrid, this iconic stadium features tours showcasing its rich football history and state-of-the-art facilities.

Plaza Mayor

35 minutes' walk

A grand central square with stunning architecture, street performances, and cafes, perfect for people-watching and relaxing.

Prado National Museum

30 minutes' walk

Renowned for its impressive collection of European art, including works by Goya and Velázquez, with free admission on certain days.

El Retiro Park

25 minutes' walk

This expansive park is perfect for leisurely walks, boating, and cultural events, providing tranquility amidst the bustling city.

Biking in El Retiro Park

25 minutes' walk

Bike rentals are available for a scenic ride in this beautiful park, perfect for families and outdoor enthusiasts.

Spa Day at a Local Wellness Center

10 minutes' drive

Relax and rejuvenate with massages and treatments at nearby wellness centers, easily accessible by taxi or rideshare services.

Food Market Visits

30 minutes' walk

Explore local food markets offering fresh produce and gourmet treats, providing a taste of Madrid's culinary scene.

Football Match at Santiago Bernabeu

25 minutes' walk

Catch an exhilarating match at the stadium, a thrilling experience for sports lovers and truly immersive in Spanish culture.

Restaurante Haroma

1 minute walking

A cozy spot with a creative menu featuring local dishes, ideal for casual dining. Reservations are recommended.

Los Montes de Galicia

14 minutes' walk

Famous for its traditional Galician cuisine, this charming restaurant offers a warm atmosphere and delightful seafood.

Bendita Locura Coffee & Dreams

1 minute walking

A trendy café with a bohemian vibe, perfect for coffee lovers, serving specialty brews and light snacks.

La Ermita del Pintxo

2 minutes walking

A vibrant tapas restaurant known for its expertly crafted pintxos, catering to both traditional and modern tastes.

Teatro Gran Via

30 minutes' walk

This historic theater offers a range of musicals and plays, captivating audiences of all ages in a stunning setting.

Bodega La Ardosa

20 minutes' walk

A lively bar known for its traditional tapas and vibrant atmosphere, perfect for enjoying local wines and live music events.

Café Central

30 minutes' walk

A famous jazz club with live performances and a cozy setting, offering a delightful night out for music lovers.

El Corral de la Morería

20 minutes' walk

Renowned flamenco venue, showcasing thrilling performances in an authentic atmosphere, a must-see for cultural enthusiasts.

Getting around

City Centre

Madrid34 min · 1.7 mi

Airports

Adolfo Suarez Madrid-Barajas (MAD)29 min · 11.6 mi

Underground

Nunez de Balboa5 min · 1400 ft

Diego de Leon5 min · 1400 ft

Bus

Bus stop23 min · 9.3 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible at a location nearby at EUR 35 per day.

Internet

Wireless internet is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 35 per person per day.

Pets

Pets are allowed on request.

Languages

Spanish

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Relais & Chateaux Heritage Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the beautiful and comfortable rooms at the Heritage Hotel, finding the beds comfortable, aided by blackout shades for restful sleep. Many appreciate the hotel's location in the Salamanca area of Madrid, with its proximity to restaurants and shops. The breakfast, featuring both a buffet and a la carte options, is often highlighted as delicious; however, a few guests have noted that the complimentary water in the rooms was filtered tap water rather than mineral water. The rooftop bar and terrace are also popular spots for relaxation.

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Review score

Based on 525 verified reviews

9.4/10

Perfect

96%

Recommend

Staff

9.7/10

Cleanliness

9.6/10

Value for money

8.9/10

Location

9.1/10

Pros

Helpful staff

Room upgrade

King-sized bed

Cons

Water quality

Breakfast service

Patchy service

John from United Kingdom

Couple

Superior Double Room

3 nights in November 2025

Reviewed:January 31, 2026

9.5/10

Really good Stay, Attention to Detail

early flightgreat buffetgreat housekeepingsmall rooms

The staff greeted me immediately. They upgraded my room after I arrived early. Breakfast had a great buffet. Housekeeping was great.

The hotel rooms were on the smaller side. I did not expect this given the hotel's reputation.

Location

9/10

The hotel is convenient for taking the bus into the city center. Returning to the hotel offers a quieter neighborhood experience. I found access to transportation quite straightforward.

Service

10/10

The staff is professional and helpful. They showed me the best areas to shop and eat. I had a free afternoon and valued their guidance. The team is amazing and accommodating.

0 Helpful

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Mason from United States

Single

Superior Double Room

4 nights in November 2025

Reviewed:January 26, 2026

9.4/10

Superb Hotel Stay!

beautiful roomluxury amenitylocal winecanned sauce

This hotel was the best I ever stayed! The room was beautiful with every amenity. It was just so luxurious! I loved the roof top bar too, it had a nice quiet and tranquility oasis. The bartender had a nice selection of local wines and made delicious drinks for me.

Room service, its a big no! They dont know how to fry fries and the pasta came with a canned sauce with a horrible taste. If I don't ask the front desk they won't clean my room. They even entered even though I had a red sign on the door!

Rooms

9/10

My room was super spacious with high end finishes and provided maximum comfort. It had a large king bed and a separate seating area. It was very nice. The bathroom included two separate sinks and a rainfall shower.

Service

10/10

The staff at the front desk was very really good and professional. They helped me plan my day and gave me good tips for restaurants, you know. They were kind, patient and were really good for me all the time.

Facilities

9/10

The gym has 3 treadmills and 2 stationary bikes. I loved it. The hotel offered free Wi-Fi throughout the hotel which was very convenient for me. The pool area has 20 loungers and a shaded section.

Dining

9/10

The breakfast was excellent. The coffee was perfectly made. There was a fabulous variety of foods available, its very nice! The hotel restaurant offers a menu with local and international dishes. It was good.

Location

10/10

The hotel is close to a shopping district and high quality restaurants and bars. Public transport is available nearby. The taxi service to the airport was quick. The hotel is relatively close to several attractions.

0 Helpful

Walter from Germany

Couple

Superior Double Room

3 nights in November 2025

Reviewed:December 07, 2025

9.3/10

Really good Stay

efficient valetplentiful optionsrelaxing areahigh-class bedding

The staff always helped with a smile. The valet service proved efficient. Breakfast presented plentiful options from both the buffet and the menu.. The location impressed me in a relaxing area. I found the room clean with high-class bedding.

The taxi drivers sometimes seemed unfamiliar with the precise entrance, occasionally waiting around the corner of the busy street.

Facilities

9/10

The hotel design felt elegant. The parking was notably convenient. A rooftop terrace offers a place to relax during the evening.

Rooms

9/10

The soft bed and mattress were great. The room included a nice desk. The shower and bathtub enhanced the experience. Complementary wine was available in the room.

Service

10/10

The staff impressed me with attentive and helpful service. The hotel offered detailed introductions about the area surrounding the hotel. They clearly identified everything on the map. They were very personal and of good quality.

Location

9/10

The location is in a quiet area. It is close enough to the city center. The metro station is nearby. This provides convenient access to transportation.

0 Helpful

Questions of the users

About Relais & Chateaux Heritage Hotel

Does this hotel have a swimming pool on the premises?

5 November 2024

This hotel does not feature a swimming pool.

How is breakfast served at this hotel?

20 October 2024

Breakfast is offered à la carte and served directly at the table.

Are there any special dining events for New Year's Eve?

31 December 2024

A special dinner event is organized for New Year's Eve. More details can be found on the official website.

Can a family room accommodate both a queen bed and separate single beds?

15 September 2024

In the Family Room, there are two interconnected rooms, allowing for flexibility in bed arrangements, accommodating both a queen bed and separate single beds.

Is early check-in allowed if arriving before the designated time?

12 December 2024

While early check-in cannot be guaranteed, luggage can be stored until the room is ready. If the room is available upon arrival, access will be granted.

What are the COVID-19 testing requirements upon arrival?

3 November 2024

Testing requirements may vary depending on the departure and arrival locations. It is advisable to check with the airline for the most current regulations.

What are the breakfast hours at the hotel?

22 October 2024

Breakfast is served daily from 07:30 to 11:30.

Is parking available for guests who need it?

11 November 2024

Parking service is available for 30€ per day.

Are there options for room configurations in the junior suite?

7 August 2024

Guests can choose between twin beds or a king-sized bed in the junior suite, based on preferences.

Is Wi-Fi accessible in all guest rooms?

9 September 2024

Complimentary Wi-Fi is provided throughout the hotel, including guest rooms.