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From117US$ /night
Check-in
04Mar2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
-
Near the Montpellier District
Great
8.4
8.9
/10
4.5
4.2
/5

Amenities

The Queens Hotel Cheltenham showcases a grand setting on the Promenade, with 84 thoughtfully designed rooms and suites housed within a Grade II listed building. Guests can dine at Victoria's restaurant, known for sourcing local produce and offering seasonal menus. The Gold Cup Bar includes a selection of 60 rare gins and offers al-fresco dining options in the garden during summer months.

Rooms

Accommodations range from Classic rooms to the luxurious Renascence Suites, each featuring king-sized four-poster beds, Egyptian cotton bedding, and Nespresso machines. The most spacious Renascence Suites provide breathtaking views of the Imperial Gardens and large bathrooms equipped with deep bathtubs and walk-in showers. Dog-friendly rooms are available, accommodating up to two well-trained dogs per stay.

Location

Situated on the picturesque Promenade, The Queens Hotel Cheltenham is close to local attractions like the Imperial Gardens and Cheltenham Town Hall. The surrounding area features charming festivals and proximity to the Cotswolds countryside, ideal for exploration. Guests enjoy easy access to local boutiques and dining options within walking distance.

Business Facilities

The Regency Suite can accommodate up to 120 guests, offering a grand and adaptable space for meetings and events. The Lounge is suitable for smaller gatherings, providing a charming atmosphere with natural light for casual meetings. Both venues supply high-tech facilities, ensuring a productive environment for business gatherings.

Dining

Victoria's restaurant, celebrated for its classic British cuisine, blends local flavors with seasonal ingredients, catering to both casual dining and special occasions. Guests can experience a quintessential afternoon tea featuring a platter of sandwiches, scones, and sweets, with options for bottomless Prosecco. An extensive wine list complements the menu, focusing on local selections.

Highlights

Location: Historic Cheltenham on the Promenade .

Rooms: 84 rooms in a Grade II listed building .

Dining: Seasonal menu with local produce at Victoria's .

Business: Regency Suite for up to 120 guests .

Pet-Friendly: Dog-friendly rooms available .

“Queens Hotel Cheltenham impresses with its historic Grade II listed building, blending Regency architecture with modern luxury; the dog-friendly policy, complete with tailored amenities, is a thoughtful touch. The on-site dining at Victoria's, featuring locally sourced cuisine, is a highlight and the location near Cheltenham's attractions is ideal. It's a property clearly dedicated to comfort and sustainability.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Queens Hotel Cheltenham offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
280 sq. feet 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
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Facilities

Queens Hotel Cheltenham offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • On-site car park
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

At Queens Hotel Cheltenham, guests are invited to indulge in authentic British cuisine at Victoria's. This vibrant dining venue offers a delightful array of vegetarian, vegan, and gluten-free options, all crafted from locally sourced ingredients. Experience the charm of traditional dishes while enjoying the elegant yet relaxed setting.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British
Ambiance
A stylish setting with large windows that bathe the dining area in natural light, perfect for enjoying a leisurely meal or high tea.
Key Offerings
Savor a seasonal menu featuring summer-inspired dishes like spiced salmon, vegetable kebabs, and the delectable Queens Lobster Roll, paired with creative starters like truffle arancini and mains such as herb-crusted lamb rack.
Reservation
Recommended; to secure seating, especially during peak times.
Open daily from 12:00 - 21:00 for lunch and dinner; high tea is also available.

Queens Hotel Cheltenham Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
800 ft
Imperial Gardens Imperial Square
Gustav Holst Statue
400 ft
Event hall
Cheltenham Town Hall
1000 ft
Unnamed Road
The Minotaur and the Hare
1600 ft
Fountain
The Neptune Fountain
1600 ft
Park
Montpellier Gardens
1000 ft
Mall
Wishing Fish Clock
1600 ft
Lansdown Road Maxima Forum
World War I Museum
1800 ft
Park
Imperial Gardens
1000 ft
Shopping Area
Regent Arcade Shopping Centre
1700 ft
Gallery
Park Gallery
300 ft
The Promenade
1600 ft
Church
Cambray Baptist Church
1800 ft
Gallery
The Gardens Gallery
800 ft
Montpellier Gardens
Statue of King William IV
800 ft
Night club
MooMoo Clubrooms
1000 ft
Restaurants
Brasserie Blanc
200 ft
Promenade The Queen's Hotel
Victoria's
100 ft
The Promenade
Circus Bar
300 ft
5 Queens Circus
Door 4
600 ft
4 Montpellier Walk
Gallimore's Montpellier
600 ft
22 The Courtyard
Imperial Garden Bar
600 ft
Town Hall Imperial Square
All Bar One Cheltenham
800 ft
18 Montpellier Walk
Explore Cheltenham
Local Highlights
Top Attractions
Activities
Dining
Entertainment
The Wilson
The Wilson
9 minutes' walk
Art gallery and museum showcasing local heritage. Features free admission on select days.
Pittville Park
Pittville Park
20 minutes' walk
Stunning park with lush gardens, a boating lake, and playgrounds. Ideal for family picnics.
Holst Birthplace Museum
Holst Birthplace Museum
15 minutes' walk
Birthplace of composer Gustav Holst, featuring exhibits on his life and works.
Cheltenham Minster
Cheltenham Minster
10 minutes' walk
Historical church with beautiful architecture and serene gardens. Check for musical services.
Sandford Parks Lido
Sandford Parks Lido
16 minutes' walk
Outdoor swimming pool with sunbathing areas. Perfect for relaxation and family fun in summer.
Walks With Hawks
3.9 km
Thrilling hawk-walking experience in beautiful countryside. Pre-booking required for sessions.
The Play Farm
The Play Farm
12 minutes' walk
Indoor play area for children with various activities. Suitable for families seeking leisure.
Brasserie Blanc
Brasserie Blanc
1 minute' walk
French brasserie with a refined atmosphere. Known for its classic dishes and seasonal menus.
Door 4
Door 4
2 minutes' walk
Charming café offering local specialties, vegetarian options, and artisan coffee.
Circus Bar
Circus Bar
1 minute' walk
Casual bar with a friendly vibe and a great selection of cocktails and craft beers.
Cheltenham Town Hall
Cheltenham Town Hall
4 minutes' walk
Live performances, comedy shows, and concerts in an elegant venue. Family-friendly events available.
Brewery Quarter
10 minutes' walk
Entertainment hub with cinema, bars, and restaurants. Great for a night out with friends.
Getting around
City Centre
Cheltenham5 min  ·  1400 ft
Airports
Gloucestershire Airport (GLO)12 min  ·  4.6 mi
Bristol Airport (BRS)126 min  ·  52.0 mi
Train
Cheltenham Spa Train Station17 min  ·  4600 ft
Cheltenham Spa Railway Station17 min  ·  4600 ft
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens

Reviews and Ratings

Feedback about Queens Hotel Cheltenham from previous guests about their experience.
Review score
Based on 1088 verified reviews
8.4/10
Great
87%
Recommend
Breakfast
8.2/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.6/10
Paid Wi-Fi
6.8/10
Staff
9.0/10
Value for money
8.0/10
Pros
Large room
Perfect location
Good parking
Dog-friendly hotel
Cons
Small bar
Annoying noise
Guest reviews
based on 1899 reviews
8.4/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Queens Hotel Cheltenham
Is room service still available during the current situation with the restaurant being closed?
12 November 2023
Yes, room service is available for lunch and dinner, and the restaurant operates from 12pm to 8pm for residents only. Rooms are equipped with fridges and lifts.
Are there any special promotions available due to the ongoing circumstances?
12 November 2023
Currently, there are no special offers, but it is advisable to check for the best packages available when booking directly.
Do all rooms come equipped with a refrigerator?
15 November 2023
Yes, each room at the hotel includes a fridge stocked with complimentary still and sparkling water.
Can male guests access the gym facilities at the Ladies College?
15 November 2023
Yes, male guests are permitted to use the facilities at the Ladies College.
What is the cost of parking per day?
16 November 2023
Parking is available at a charge of £14 per night.
Is it allowed to park in the hotel car park for shopping, then check in later?
16 November 2023
Yes, it's possible to park mid-morning and come back to check in later; just ensure to take a parking ticket upon arrival.
What kind of breakfast is served at the hotel?
17 November 2023
A buffet breakfast is provided, along with an a la carte menu, both of which are available for room delivery.
Are there air conditioning units in the rooms?
17 November 2023
Yes, all rooms are equipped with air conditioning for the comfort of guests.
What is the pet policy at the hotel, and is there an extra charge?
18 November 2023
The hotel offers dog-friendly rooms for an additional fee of £30 per dog per night, including amenities for your furry friend.
Can guests request a specific type of bed arrangement, like twin beds?
18 November 2023
Yes, twin beds are available upon request, subject to availability; guests can note this preference when booking.

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