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Check-in
04Dec2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
-
Near the Montpellier District
Perfect
8.4
9.0
/10
4.5
4.3
/5

Amenities

The Queens Hotel Cheltenham is situated on the Promenade, offering an array of amenities including an extensive gin selection at the Gold Cup Bar with 60 rare varieties. Guests can enjoy al fresco dining in the garden serving bottomless afternoon tea, alongside a menu that highlights seasonal produce from local suppliers. The hotel also provides dedicated accessible rooms featuring larger layouts for wheelchair mobility and specially equipped bathrooms.

Rooms

The hotel showcases 84 rooms, including four individual Renascence suites with views of the Imperial Gardens, king-size four-poster beds, and Nespresso machines. Classic rooms feature Egyptian cotton bedding and eco-friendly toiletries from 100 Acres, while dog-friendly accommodations are available for guests traveling with pets. Each deluxe city view room provides a 48-inch flat-screen TV, a minibar with complimentary soft drinks, and select rooms with bathtubs.

Dining

Dining at the hotel is centered around Victoria's Restaurant, which emphasizes local produce and seasonality in seasonal menus. The restaurant is known for its British cuisine, with options ranging from freshly made breakfasts to decadent afternoon teas. Guests can enjoy modern interpretations of classic dishes during Sunday lunches featuring British beef, free-range chicken, and seasonal vegetables.

Business Facilities

The Queens Hotel Cheltenham offers the majestic Regency Suite, accommodating up to 120 guests for meetings and events, equipped with essential business amenities. Smaller meetings can be held in the Lounge, an intimate space filled with natural light. The hotel's green meeting package underscores a commitment to sustainability, tailoring events to include eco-friendly practices.

Location

The hotel is centrally located in Cheltenham, moments away from the Imperial Gardens and Cheltenham Town Hall. Guests can explore the historic Cotswolds countryside, with attractions and charming villages easily accessible. The hotel also offers on-site parking including EV charging points for added convenience.

Highlights

Location: Central position on the Promenade

Rooms: 84 well-designed accommodations

Dining: Victoria's Restaurant with seasonal menus

Business: Regency Suite for events up to 120 guests

Pet Friendly: Dog-friendly rooms with amenities

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
38 m² 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
26 m² 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
24 m² 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
28 m² 
1 King-size bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
Cheltenham400 m
Airports
Gloucestershire (GLO) 7.4 km
Bristol (BRS) 83.6 km
Bus
Bus stop400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

At Queens Hotel Cheltenham, guests are invited to indulge in authentic British cuisine at Victoria's. This vibrant dining venue offers a delightful array of vegetarian, vegan, and gluten-free options, all crafted from locally sourced ingredients. Experience the charm of traditional dishes while enjoying the elegant yet relaxed setting.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British
Ambiance
A stylish setting with large windows that bathe the dining area in natural light, perfect for enjoying a leisurely meal or high tea.
Key Offerings
Savor a seasonal menu featuring summer-inspired dishes like spiced salmon, vegetable kebabs, and the delectable Queens Lobster Roll, paired with creative starters like truffle arancini and mains such as herb-crusted lamb rack.
Reservation
Recommended; to secure seating, especially during peak times.
Open daily from 12:00 - 21:00 for lunch and dinner; high tea is also available.

Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
220 m
Imperial Gardens Imperial Square
Gustav Holst Statue
100 m
Event hall
Cheltenham Town Hall
300 m
Unnamed Road
The Minotaur and the Hare
470 m
Fountain
The Neptune Fountain
460 m
Park
Montpellier Gardens
300 m
Mall
Wishing Fish Clock
460 m
Lansdown Road Maxima Forum
World War I Museum
530 m
Park
Imperial Gardens
280 m
Shopping Area
Regent Arcade Shopping Centre
500 m
Gallery
Park Gallery
80 m
The Promenade
470 m
Church
Cambray Baptist Church
530 m
Gallery
The Gardens Gallery
230 m
Montpellier Gardens
Statue of King William IV
230 m
Night club
MooMoo Clubrooms
280 m
Restaurants
Brasserie Blanc
50 m
Promenade The Queen's Hotel
Victoria's
20 m
The Promenade
Circus Bar
70 m
5 Queens Circus
Door 4
160 m
4 Montpellier Walk
Gallimore's Montpellier
170 m
22 The Courtyard
Imperial Garden Bar
180 m
Town Hall Imperial Square
All Bar One Cheltenham
230 m
18 Montpellier Walk
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens
Questions of the users
About Queens Hotel Cheltenham
Is room service still available during the current situation with the restaurant being closed?
12 November 2023
Yes, room service is available for lunch and dinner, and the restaurant operates from 12pm to 8pm for residents only. Rooms are equipped with fridges and lifts.
Are there any special promotions available due to the ongoing circumstances?
12 November 2023
Currently, there are no special offers, but it is advisable to check for the best packages available when booking directly.
Do all rooms come equipped with a refrigerator?
15 November 2023
Yes, each room at the hotel includes a fridge stocked with complimentary still and sparkling water.
Can male guests access the gym facilities at the Ladies College?
15 November 2023
Yes, male guests are permitted to use the facilities at the Ladies College.
What is the cost of parking per day?
16 November 2023
Parking is available at a charge of £14 per night.
Is it allowed to park in the hotel car park for shopping, then check in later?
16 November 2023
Yes, it's possible to park mid-morning and come back to check in later; just ensure to take a parking ticket upon arrival.
What kind of breakfast is served at the hotel?
17 November 2023
A buffet breakfast is provided, along with an a la carte menu, both of which are available for room delivery.
Are there air conditioning units in the rooms?
17 November 2023
Yes, all rooms are equipped with air conditioning for the comfort of guests.
What is the pet policy at the hotel, and is there an extra charge?
18 November 2023
The hotel offers dog-friendly rooms for an additional fee of £30 per dog per night, including amenities for your furry friend.
Can guests request a specific type of bed arrangement, like twin beds?
18 November 2023
Yes, twin beds are available upon request, subject to availability; guests can note this preference when booking.

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