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New Zealand
Rotorua
Pullman Rotorua
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75 photos
Pullman Rotorua Hotel Exterior photo This is a photograph of a modern, high-rise office building, likely taken during the late afternoon or early evening given the lighting. **Key features of the building:** * **Architecture:** The building has a contemporary design, characterized bPullman Rotorua Hotel People photo A woman dining in a restaurantPullman Rotorua Hotel Exterior photo This is a close-up, appetizing photograph of a beautifully plated dish featuring pieces of seared fish. The main focus is on the fish, which appears to be pan-seared until golden brown on top, resting in a shallow pool of light, savory-looking sauce
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Check rooms and rates
From154US$ /night
Check-in
02Jun2026Select date
Check-out
03Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

1135 Arawa St, Rotorua, New Zealand, 3010
-
Close to Lake Rotorua
Great
8.3
8.5
/10
4.3
3.8
/5

Loved by Pullman Rotorua Hotel guests

  • Friendly staff
  • Spacious rooms
  • Comfy beds
  • Great location
"Everything, the style and luxurious smelling hand-wash."
Joel from New Zealand
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"Good restaurant ( half board formula worth it ) easy free parking around the hotel during weekend / gorgeous modern and comfortable rooms"
David
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"The rooms were incredibly quiet - there was zero noise from outside our room, which is rare for a centrally located hotel."
Brent
read full review

Amenities

Pullman Rotorua offers 130 luxurious rooms and suites located just moments from the picturesque lakefront. Guests can enjoy an energizing gym equipped with state-of-the-art cardio equipment, free weights, and a chill zone. Additional facilities include a day spa and a chic bar, creating a complete onsite experience.

Rooms

The hotel features a range of room types, each with contemporary design and local artwork. Spacious options include the Executive Suite, boasting 50 SQM and breathtaking 180-degree views of Lake Rotorua. All rooms are equipped with high-speed Wi-Fi and smart technology to keep guests connected during their stay.

Location

Pullman Rotorua is situated on Arawa Street, directly opposite the city's main bus stop and just a three-minute walk from Lake Rotorua. This central location allows easy access to an array of geothermal attractions, including geysers and natural hot springs. Guests can explore the region's stunning landscapes while enjoying the convenience of urban amenities.

Dining

Dining by Pullman offers a variety of culinary experiences through its signature restaurant Barrel & Co and the Dakjib Korean Chicken Restaurant. Guests can enjoy farm-to-table cooking with a modern New Zealand twist alongside authentic Korean fried chicken. Daily buffet breakfast and a casual lunch menu feature fresh, local produce prepared by skilled chefs.

Business and Events

The hotel provides five dynamic meeting rooms equipped with state-of-the-art technology and high-speed Wi-Fi, making it suitable for seminars and corporate events. Professional catering services are available, ensuring that every detail is addressed. The versatile venues cater to various event sizes, from intimate gatherings to larger conferences.

Highlights

Location: Moments away from the lakefront

Rooms: 50 SQM Executive Suite with wide windows

Dining: Farm-to-table dining experiences

Business: 5 dynamic meeting rooms with hyper-connectivity

“This hotel stands out with its contemporary design that nods to Rotorua's geothermal landscape, and the open-plan bathrooms add a touch of luxury that is not for everyone. The Barrel & Co brasserie seems promising, and its modern meeting facilities should serve business travelers well. Overall, it's a solid base for exploring the region, although be mindful of parking costs.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Pullman Rotorua Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room Lake View
Deluxe King Room Lake View
2 persons
360 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Deluxe King Room City View
Deluxe King Room City View
2 persons
360 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Superior King Suite City View
Superior King Suite City View
2 persons
595 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Superior King Room City View
Superior King Room City View
2 persons
360 sq. feet 
1 King-size bed
Shower
Coffee machine
room details
Click button to see more rooms
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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Pullman Rotorua Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Spa & wellness centre
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

Barrel & Co. Bar and Grill at Pullman Rotorua offers a delightful blend of modern New Zealand cuisine with influences from seafood and European traditions. The welcoming environment is perfect for families, couples, or those simply seeking a remarkable dining experience in the heart of Rotorua.
Pullman Rotorua Hotel Restaurant photo The interior of the restaurant

Barrel & Co. Bar and Grill

Modern New Zealand with seafood and European influences
Ambiance
Family-friendly and romantic setting, ideal for casual dining or intimate meals
Key Offerings
A menu that caters to varying dietary needs, featuring vegetarian and gluten-free options alongside local delicacies, complemented by a selection of crafted beverages. Perfect for Valentine's or any special occasion.
Reservation
Reservations are recommended for special occasions
Open daily from 7:00 AM to 10:00 PM for breakfast, lunch, and dinner

Pullman Rotorua Hotel Location

1135 Arawa St, Rotorua, New Zealand, 3010
Map view
1135 Arawa St, Rotorua, New Zealand, 3010
City landmarks
Landmark
Kuirau Park
2400 ft
Landmark
Polynesian Spa
3500 ft
Landmark
Tamaki Maori Village
3500 ft
Golf Course
Government Gardens
3500 ft
Mall
Central Mall
3300 ft
Landmark
Te Puia
2.0 mi
Landmark
Lake Rotorua
2400 ft
Landmark
Ohinemutu
2200 ft
Landmark
Saint Faith's Anglican Church
2900 ft
Mall
Eat Street
2400 ft
Landmark
Te Hahi o te Whakapono
2900 ft
Landmark
Rotorua Lakefront Heliport
2000 ft
Landmark
Thermal Footbaths
2100 ft
Nearby
Queens Drive
Fred W Wylie Memorial Statue
800 ft
1 Queens Drive Government Gardens
Arawa War Memorial Statue
1500 ft
1210 Arawa Street
Fancy Meow Cat Cafe
800 ft
1 Queens Drive
Sulphur Point
1500 ft
Museum
Bibleworld Museum and Discovery Centre
1600 ft
RotoruaNew Zealand
Lake Rotoiti
3300 ft
RotoruaNew Zealand
Lake Tarawera's Hot Water Beach
3300 ft
Spa Centre
The Spa Rotorua
3500 ft
1093 Tutanekai St
Madhouse Design Store & Gallery
700 ft
1174 Whakaue Street
Puawai Jade
700 ft
Lake Rotoma
3300 ft
1234 Fenton Street
Rakai Jade
1100 ft
Event hall
Te Runanga Tea House
1200 ft
Ohinemutu
Rotorua Lakefront Boardwalk
1900 ft
Church
Saint Lukes Church
1500 ft
Gallery
Helium Gallery
1600 ft
Church
Saint Michaels Catholic Church
1900 ft
Restaurants
Fat Dog Cafe & Bar
1000 ft
1161 Arawa Street
Pig & Whistle
1300 ft
1182 Tutanekai Street Cnr Haupapa and Tutanekai Streets
Indian Star Restaurant
800 ft
1118 Tutanekai Street
Artisan Cafe
500 ft
1149 Tutanekai Street
Kia Ora Japan
500 ft
1139 Tutanekai Street
Fortune Restaurant
600 ft
1129 Tutanekai St
The Thai Restaurant
500 ft
1141 Tutanekai St
CBK Craft Bar & Kitchen Rotorua
800 ft
1115 Tutanekai Street Eat Streat
Nando's
500 ft
1135 Tutanekai Street
Explore Rotorua
Explore Rotorua
Top Attractions
Activities
Dining
Entertainment
Kuirau Park
Kuirau Park
9 minutes' walk
Relax at Kuirau Park's geothermal area featuring mud pools, hot springs, and family-friendly picnic spots.
Polynesian Spa
Polynesian Spa
14 minutes' walk
Experience rejuvenating thermal pools with breathtaking views of Lake Rotorua at this renowned spa.
Tamaki Maori Village
Tamaki Maori Village
14 minutes' walk
Immerse in Maori culture through traditional performances and a hāngī feast at this interactive cultural experience.
Government Gardens
Government Gardens
14 minutes' walk
Explore these stunning gardens showcasing historic buildings and vibrant floral displays, perfect for leisurely strolls.
Redwoods Treewalk
5 minutes' drive
Traverse the canopy on a series of suspension bridges, offering breathtaking views of ancient trees and nature.
Te Whakarewarewa Geothermal Valley
35 minutes' walk
Witness geothermal wonders, including geysers and hot springs, in this unique ecological region.
Fat Dog Cafe & Bar
Fat Dog Cafe & Bar
4 minutes' walk
A relaxed cafe serving hearty meals and refreshments, known for its friendly atmosphere and big breakfast options.
Pig & Whistle
Pig & Whistle
5 minutes' walk
Enjoy casual dining with a local flair; try their famous burgers and craft beers in a charming, historic pub setting.
Eat Street
Eat Street
9 minutes' walk
A bustling precinct filled with diverse eateries and live music, ideal for families and nightlife enthusiasts alike.
Rotorua Lakefront
10 minutes' walk
A beautiful space with scenic views of the lake, perfect for picnics, family activities, and outdoor events.
Getting around
City Centre
Rotorua5 min  ·  1400 ft
Airports
Rotorua Regional (ROT)14 min  ·  5.8 mi
Tauranga (TRG)104 min  ·  42.8 mi
Bus
Bus stop23 min  ·  1.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at NZD 59 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of NZD 49 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Chinese, Hindi, Tagalog / Filipino
Number of floors:
9
Number of rooms:
130

Reviews and Ratings

Feedback about Pullman Rotorua Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests consistently appreciate the spacious rooms at the Pullman Rotorua, with some noting the unique, open bathroom layouts. The location is ideal, with easy access to Eat Street and just a short walk to attractions like the Wai Ariki Spa & Hot Springs. Many highlighted the plentiful choices and very good coffee at the breakfast buffet, while a few guests have mentioned that valet parking felt a bit expensive. the hotel provides a comfortable and convenient base for exploring Rotorua.
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Review score
Based on 944 verified reviews
8.2/10
Great
80%
Recommend
Location
9.2/10
Comfort
8.9/10
Value for money
7.7/10
Free Wi-Fi
8.3/10
Pros
Spacious rooms
Helpful staff
Superb breakfast
Coffee machine
Cons
Poor ventilation
Unanswered calls
Guest reviews
based on 944 reviews
8.2/10
based on 1426 reviews
8.3/10
Max from Germany
Family with children
Superior King Room City View
3 nights in November 2025
|
Reviewed:January 18, 2026
8.3/10

solid central stay

helpful staffvalet parkingefficient servicemilk fountain
i found the staff helpful a lady assisted me with my bags when i arrived because i was traveling with my son valet parking was convenient and efficient i especially liked that the staff also handled the cars a free milk refill fountain in the lobby was a novel and appreciated touch it was a first for me to see this type of service.
the open style bathroom lacked privacy the glass did not extend to the ceiling a serious issue with the toilet area lighting in the bathroom was controlled by a single switch causing the entire bedroom to light up at night outlets were also placed in an unusual way.
Rooms
8/10
the room was spacious and well furnished the bed was super comfortable and the room remained nice and dark this allowed for a restful sleep i had a good experience overall.
Facilities
9/10
valet parking was available for a daily charge it provided convenient access to my car the hotel is centrally located making it easy to walk around town i appreciated this easy access to the local area.
Dining
8/10
breakfast at the restaurant had gluten free options available there was also an immunity booster juice offered i found the breakfast to have many options to choose from making it very convenient.
0 Helpful
|
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Joseph from United States
Family with children
Deluxe King Room Lake View
3 nights in November 2025
|
Reviewed:December 29, 2025
6/10

Mixed feelings about this stay

central locationpoor privacy
The location was central. That was definitely a plus.
The room layout felt awkward. The toilet and shower were in separate cubicles with frosted glass. It really compromised privacy.
0 Helpful
david from united kingdom
Business traveller
superior king room city view
3 nights in October 2025
|
Reviewed:November 26, 2025
8.5/10

a haven of charm

friendly staffking bedeasy accessseamless parking
The staff greeted me with smiles. my room had a king bed, and i found its plushness quite comforting. i had easy access to hotel facilities. the valet parking worked seamlessly. They retrieved my car quickly.
the minibar prices seemed a bit elevated.
Rooms
9/10
My room included a king bed. the bathroom had soft towels. Amenities were ample. climate control was effective, and i maintained a comfortable temperature.
Facilities
8/10
the fitness center contains treadmills. the hotel offered valet parking, and i found it very useful. a business center is available with computers and printers. i appreciated the ease of access to these amenities.
Location
9/10
the hotel is near restaurants. shops are quite accessible from the hotel. i found the area convenient for walking. local attractions can be reached easily too.
Dining
8/10
The restaurant offered a varied menu. breakfast included many choices. i liked the freshness of the fruits available. The service was attentive during my meals.
0 Helpful
|
Show more
karl from germany
Family with children
superior king room city view
4 nights in October 2025
|
Reviewed:October 30, 2025
6/10
acceptable locationvalet parkingcar keys
the location was acceptable.
The valet parking cost a lot. I found it inconvenient since the check-in staff also park the cars. i noticed six sets of car keys sitting at the front desk waiting to be moved. i felt uneasy because i had a car stolen from a hotel garage before.
0 Helpful
Questions of the users
About Pullman Rotorua
Could you explain what is included with access to the Executive Club Lounge? Are there complimentary beverages and breakfast?
10 January 2024
Access to the Executive Club Lounge includes a daily Continental breakfast, daily canapés and drinks, and a complimentary selection of non-alcoholic beverages throughout the day.
Is there an en-suite bathroom in the hotel rooms?
15 February 2024
All rooms feature their own Open Plan Bathroom, ensuring privacy and convenience.
Are there halal food options available in the dining facilities?
22 March 2024
The restaurant provides halal options to cater to all dietary preferences.
Is the gym accessible for guests at all hours during their stay?
05 April 2024
Yes, the gym facility is open 24 hours for use at any time throughout your stay.
Am I allowed to bring my own wine into the guest room?
30 April 2024
Yes, bringing your own wine into the room is permitted.
Is there any complimentary parking available on-site?
11 May 2024
On-site parking is available for a valet service charge of $45 per night. Unfortunately, there are no free parking options.
Which room types include a bathtub for guests to use?
18 June 2024
Bathtubs are exclusively available in the Suites at the hotel.
Is it true that the bathroom walls in the hotel rooms do not reach the ceiling?
10 July 2024
Bathroom walls extend to the ceiling, but there is a gap in the door, allowing for some sound transmission.
What distinguishes the Superior Rooms from the Deluxe Rooms?
14 August 2024
Deluxe Rooms are situated on higher floors, while Superior Rooms are located on the lower levels.
Is there a phone available in the room, and what kind of room service is offered?
25 September 2024
Each room is equipped with a telephone, and room service includes options for breakfast, lunch, dinner, and a 24-hour menu.
How much is the bond required upon check-in, and is it included in the total price?
10 October 2024
A $100 bond is required per night, which is refundable if there are no incidental charges incurred.
Are there interconnecting rooms available for families traveling together?
22 November 2024
Interconnecting rooms are available but are subject to availability. A request can be made during the booking process.
Can guests rent e-bikes during their stay at Pullman Rotorua?
15 December 2024
Yes, guests can explore the area using eco-friendly e-bike rentals available through the hotel.

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Check-in
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Rooms and Guests2 Guests, 1 Room
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