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From56US$ /night
Check-in
18Jan2026Select date
Check-out
19Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Tollgate, Bury St. Edmunds, United Kingdom, IP32 6EH
-
Less than 15 minutes on foot from the centre of Bury St. Edmunds
Very good
7.5
7.2
/10
3.7
/5

Rooms: Comfort and Amenities

Best Western Priory Hotel provides rooms with ironing facilities, heating, and tea and coffee facilities. Each room includes free Wi-Fi, a flat-screen TV, and a direct dial telephone. Bathrooms offer free toiletries, a shower, and a hairdryer. Rooms feature a wardrobe, an electric kettle, and carpeted floors. Specific rooms provide garden views. Guests can request cancellation of cleaning services during their stay.

Onsite Dining Options

The hotel includes the award-winning Garden Restaurant, known for formal dining with garden views. There are dining limitations from the last week in November through the end of December. The new Garden Room restaurant accommodates up to 100 people for events. The hotel also offers a wide range of room service and bar meals, including hot breakfast via Room Service only. The lounge serves local Greene King beer.

Leisure and Activities

Best Western Priory Hotel has landscaped gardens and old priory walls. Golf courses are located near the hotel, and guests have access to a practice ground, driving range, putting green, and pro shop. Buggy and trolley hire are available. The hotel is 45 km from Cambridge.

Location and Transportation

The Best Western Priory Hotel is less than 15 minutes on foot from the center of Bury St Edmunds. Nearby landmarks include Moyse's Hall Museum (2 km), The Abbey (2 km), and Abbey Gardens (2 km). The hotel offers free parking inside walled grounds and EV charging capabilities.

Services and Accessibility

Best Western Priory Hotel provides a 24-hour front desk, baggage hold, and safe deposit. The hotel accommodates corporate events and weddings, offering exclusive use options. Meeting facilities include natural daylight, disabled access, and equipment such as laptop screens, white boards, and flipcharts. Select rooms feature accessibility options, including wet room wheelchair access, wide bathroom doors, walk-in showers, rails in the bathroom, a raised toilet, and lowered vanity areas. Pets are allowed in selected dog-friendly rooms, and in the lounge and bar, with a fee of £10 per dog per night.

“The Best Western Priory Hotel blends historic charm, as a Grade II listed building, with modern updates like the refurbished restaurant and bar. I think its walled grounds offer free parking and a tranquil garden setting, an advantage for exploring Bury St Edmunds. This privately owned hotel seems best suited to business or romantic stays.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double Room
2 persons
140 sq. feet 
1 Double bed
Classic Twin Room
2 persons
140 sq. feet 
2 Single beds
Classic Single Room
2 persons
130 sq. feet 
1 Single bed
Classic Double Room Non-Smoking
2 persons
140 sq. feet 
1 Double bed
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Price and Room Availability Calendar

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area
  • BBQ facilities
  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Trouser press

Media

  • Direct dial telephone
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Dining Onsite

At the Best Western Priory Hotel, dining is a celebration of both comfort and flavor. The Garden Room restaurant offers a serene atmosphere with delightful views, while the lounge provides a cozy spot for a refreshing pint. Vegetarian, vegan, and gluten-free options ensure that every palate is catered to during breakfast and dinner.
Best Western Priory Hotel Bury St. Edmunds Restaurant photo
Best Western Priory Hotel Bury St. Edmunds Restaurant photo

Restaurant #1

Vegetarian, Vegan, Gluten-free
Ambiance
Nestled within the tranquil surroundings of the hotel, the Garden Room restaurant features charming garden views, ideal for alfresco dining experiences. Its interior combines warmth with elegance, creating a welcoming atmosphere for gatherings and special occasions.
Key Offerings
The restaurant holds a distinguished 1 AA rosettes for culinary excellence, serving dishes that are as visually appealing as they are flavorful. Specializing in accommodating dietary needs, it provides a vibrant menu that celebrates fresh, locally sourced ingredients and offers the flexibility of catering for up to 100 guests.
Reservation
Recommended
Open for breakfast and dinner; hot breakfast is available via room service only.

Location

Tollgate, Bury St. Edmunds, United Kingdom, IP32 6EH
Map view
Tollgate, Bury St. Edmunds, United Kingdom, IP32 6EH
Nearby
Lancaster Gospel Hall
2400 ft
Hospital of St Saviour
3200 ft
St George
3500 ft
Restaurants
Tollgate
900 ft
142 Fornham Road
Costa
4900 ft
Tesco
Rockers Cafe
4500 ft
Lamdin Road
Lime Indian Takeaway
5200 ft
13 St. Olaves Precinct St Olaves Road
Hilltop Cafe
4800 ft
Rougham Hill
Explore Bury St. Edmunds
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Moyse's Hall Museum
Moyse's Hall Museum
25 minutes' walk
Museum showcasing local history in a historic building. Offers guided tours and various exhibitions throughout the year.
St Edmundsbury Cathedral
St Edmundsbury Cathedral
25 minutes' walk
Impressive cathedral known for its stunning architecture and beautiful grounds. Features regular services and concerts.
The Apex
25 minutes' walk
Modern performance venue hosting concerts, comedy shows, and art exhibitions. A fun spot for evening entertainment.
Nowton Park
10-minute drive
Expansive park with lovely gardens and walking paths. Ideal for picnics and family outings amid nature.
CurveMotion
CurveMotion
17 minutes' walk
Indoor trampoline park offering fun for all ages with thrilling jumps and activities for families and friends.
Bury St Edmunds Markets
25 minutes' walk
Weekly market featuring local produce, handmade crafts, and delicious treats. Perfect for a relaxed afternoon.
Tollgate
Tollgate
4 minutes' walk
Casual eatery with a diverse menu including British classics. Family-friendly atmosphere with daily specials.
Rockers Cafe
Rockers Cafe
17 minutes' walk
Charming cafe known for its hearty brunch and coffee. Rock and roll decor enhances the laid-back dining experience.
Lime Indian Takeaway
Lime Indian Takeaway
19 minutes' walk
Authentic Indian cuisine with a focus on aromatic spices. Great for takeaway, catering to vegetarian options.
The Old Cannon Brewery
The Old Cannon Brewery
15 minutes' walk
Local brewery offering tours and tastings. Great place to unwind with a craft beer in a historic setting.
The Apex
25 minutes' walk
Excellent venue for live music, comedy, and theater. Welcoming space for all ages with a vibrant calendar of events.
Getting around
City Centre
Bury St. Edmunds18 min  ·  5000 ft
Airports
Cambridge Airport (CBG)63 min  ·  25.9 mi
London Stansted Airport (STN)119 min  ·  49.3 mi
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel offers a full breakfast at the price of GBP12.95 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2009
Number of rooms:
53
Questions of the users
About Best Western Priory Hotel
Are there tea and coffee-making facilities available in the guest rooms?
15 November 2024
All rooms are equipped with tea and coffee makers for your convenience.
What is the booking option for rooms located outside the main hotel?
22 January 2025
The rooms outside of the main building are classified as Classic Rooms.
What are the breakfast hours on the weekend?
30 December 2024
Breakfast is served from 8:00 AM to 10:00 AM on Saturdays and Sundays.
Is there a possibility to request a ground floor room suitable for a dog?
12 February 2025
Classic Double and Twin rooms are pet-friendly, and it's advisable to mention this in your booking notes.
Is a ground floor room available that accommodates guests with mobility challenges?
6 March 2025
Yes, ground floor accommodations are available upon request.
Can dogs stay in the superior double rooms, and do they have access to any dining areas?
18 March 2025
Dogs are not permitted in superior rooms, but pet-friendly dining is available in the bar area.
When is the bar open for guests to enjoy drinks?
25 March 2025
The bar typically opens around 5:00 PM, or earlier if staff is available.
What is the latest time for checking in at the hotel?
11 April 2025
The latest check-in time is 2:30 AM, and arrangements can be made for later arrivals with prior notice.
Is breakfast currently being offered at the hotel?
23 April 2025
Yes, a full breakfast service is available for guests.
Is it possible to leave luggage at the hotel before check-in?
5 May 2025
Yes, luggage can be stored at reception prior to check-in, making it convenient for guests.

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