Are there tea and coffee-making facilities available in the guest rooms?
15 November 2024
All rooms are equipped with tea and coffee makers for your convenience.
75 photos
Best Western Priory Hotel, Bury St. Edmunds
56US$
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Key details
About the Hotel
Tollgate,
Bury St. Edmunds,
United Kingdom,
IP32 6EH,
Suffolk
- Less than 15 minutes on foot from the centre of Bury St. Edmunds
Very good
7.7
7.4
3.8
3.5
Loved by Best Western Priory Hotel guests
"The ground floor room looking out onto the gardens was a nice feature."
"Loveley grounds set back from the road."
"The wine selection was excellent and reasonably priced."
4-star private retreat in Bury St Edmunds
Hotel Overview
Best Western Priory Hotel in Bury St Edmunds stands as a
Dining Options
Dining at Best Western Priory Hotel includes an onsite restaurant that has received 1 AA rosettes for its culinary offerings. The hotel emphasizes its commitment to quality with menus crafted from the
Event Facilities
The hotel includes comprehensive event facilities that support both business and social gatherings. With a civil ceremony license, it can host up to 100 guests for ceremonies and receptions. Equipped with various amenities, including
Pet-Friendly Amenities
Best Western Priory Hotel welcomes pets in selected dog-friendly rooms, allowing guests to enjoy their stay with their furry companions. Pets can also join guests in the lounge and bar area for a relaxing break. A nominal charge applies per pet, ensuring a comfortable experience for all.
Location and Accessibility
Situated in Bury St Edmunds, the hotel offers easy access to local attractions and golf courses in the vicinity. Guests can explore the beautiful countryside and historical sites within the area. The premises proudly features amenities like EV charging capabilities and wheelchair access options, catering to diverse guest needs.
Highlights
Location: Near local attractions and golf courses
Dining: Onsite restaurant with 1 AA rosettes
Event Facilities: Civil ceremony license for up to 100 guests
Pet-Friendly: Selected dog-friendly rooms available
“The Best Western Priory Hotel blends historic charm, as a Grade II listed building, with modern updates like the refurbished restaurant and bar. I think its walled grounds offer free parking and a tranquil garden setting, an advantage for exploring Bury St Edmunds. This privately owned hotel seems best suited to business or romantic stays.”
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Select your room type
Best Western Priory Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double Room Non-Smoking
2 persons
140 sq. feet
1 Double bed
room details
Classic Single Room
2 persons
130 sq. feet
1 Single bed
room details
Classic Twin Room
2 persons
140 sq. feet
2 Single beds
room details
Classic Double Room Non-Smoking
2 persons
140 sq. feet
1 Double bed
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Best Western Priory Hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free parking
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Golf course
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Garden area
- BBQ facilities
- Leisure/ TV room
Room features
- Free Wi-Fi in rooms
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Trouser press
Media
- Direct dial telephone
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Dining Onsite
At the Best Western Priory Hotel, dining is a celebration of both comfort and flavor. The Garden Room restaurant offers a serene atmosphere with delightful views, while the lounge provides a cozy spot for a refreshing pint. Vegetarian, vegan, and gluten-free options ensure that every palate is catered to during breakfast and dinner.
Best Western Priory Hotel Location
Tollgate,
Bury St. Edmunds,
United Kingdom,
IP32 6EH,
Suffolk
Map view
Tollgate,
Bury St. Edmunds,
United Kingdom,
IP32 6EH,
Suffolk
City landmarks
Landmark
Abbey Gardens
1.3
mi
Church
St Edmundsbury Cathedral
1.4
mi
Museum
Moyse's Hall Museum
1.2
mi
Amusement Park
CurveMotion
4500 ft
Landmark
The Abbey
1.4
mi
Church
Church Of St Martin
3200 ft
Landmark
Bury St Edmunds Boer War Memorial
1.1
mi
Landmark
Hidden Gardens of Bury
4900 ft
Landmark
St George
3500 ft
Church
St Mary's Church
1.3
mi
Landmark
Lancaster Gospel Hall
2400 ft
Landmark
Hospital of St Saviour
2800 ft
Landmark
Northumberland Avenue Methodist Church
2900 ft
Landmark
The Woolpack
3000 ft
Museum
Suffolk Regiment Museum
1.4
mi
Landmark
The Old Cannon Brewery
4400 ft
Church
Saint John The Evangelist
4500 ft
Landmark
Kingdom Hall
3400 ft
Landmark
Beacon Church
3500 ft
Landmark
The Apex
1.3
mi
Church
Salvation Army Community Church
4100 ft
Landmark
Bar Milan
4800 ft
Landmark
The Bury Framing Centre
4800 ft
Church
All Saints Church
1.3
mi
Landmark
Planet Laser
5000 ft
Landmark
Odyssey SurfSnowStyle
5100 ft
Landmark
Benson Blakes Bar & Grill
5200 ft
Landmark
Body and Mind Studio
5200 ft
Landmark
The Grapes Bar
5300 ft
Landmark
Bury St Edmunds Golf Club
1.6
mi
Nearby
Lancaster Gospel Hall
2400 ft
Hospital of St Saviour
3200 ft
St George
3500 ft
Restaurants
Tollgate
900 ft
142 Fornham Road
Costa
4900 ft
Tesco
Rockers Cafe
4500 ft
Lamdin Road
Lime Indian Takeaway
5200 ft
13 St. Olaves Precinct St Olaves Road
Hilltop Cafe
4800 ft
Rougham Hill
Explore Bury St. Edmunds
Local Experiences
Moyse's Hall Museum
25 minutes' walk
Museum showcasing local history in a historic building. Offers guided tours and various exhibitions throughout the year.
St Edmundsbury Cathedral
25 minutes' walk
Impressive cathedral known for its stunning architecture and beautiful grounds. Features regular services and concerts.
The Apex
25 minutes' walk
Modern performance venue hosting concerts, comedy shows, and art exhibitions. A fun spot for evening entertainment.
CurveMotion
17 minutes' walk
Indoor trampoline park offering fun for all ages with thrilling jumps and activities for families and friends.
Tollgate
4 minutes' walk
Casual eatery with a diverse menu including British classics. Family-friendly atmosphere with daily specials.
Rockers Cafe
17 minutes' walk
Charming cafe known for its hearty brunch and coffee. Rock and roll decor enhances the laid-back dining experience.
Lime Indian Takeaway
19 minutes' walk
Authentic Indian cuisine with a focus on aromatic spices. Great for takeaway, catering to vegetarian options.
The Old Cannon Brewery
15 minutes' walk
Local brewery offering tours and tastings. Great place to unwind with a craft beer in a historic setting.
The Apex
25 minutes' walk
Excellent venue for live music, comedy, and theater. Welcoming space for all ages with a vibrant calendar of events.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of GBP12.95 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are allowed on request.
Year renovated:
2009
Number of rooms:
53
Reviews and Ratings
Feedback about Best Western Priory Hotel from previous guests about their experience.
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Pros
Helpful staff
Good breakfast
Comfortable room
Excellent location
Cons
Broken toilet seat
Dirty hotel
No hot water
Guest reviewsbased on 735 reviews
Jade from Australia
Family with children
Superior Double Room
3 nights in November 2025
|
Reviewed: January 12, 2026
9.0/10
Really good Service and a Cute Atmosphere
helpful staffquick resolutiondelicious mealcobweb standard
The staff was pleasant and helpful throughout my stay. They were quick to address issues, exemplified when Hannah resolved a towel shortage in my room immediately. I especially enjoyed the grounds, perfect for sitting during a sunny afternoon. The evening meal was delicious.
I found a few cobwebs on the standard lamp in my room.
Service
10/10
Staff members were very cute and worked hard to accommodate requests. Check-in was speedy with keys prepared, showing great attention to guest comfort. Breakfast service included buffet options with the possibility to order extras from the kitchen.
Rooms
8/10
The room was spacious and included tea and coffee making facilities. The bathroom had a large layout. Rooms were generally well-equipped with amenities like a hairdryer and complimentary soap and shampoo.
Location
9/10
The hotel offered free parking. The location proved convenient. The gardens offered a scenic view from the dining area.
0 Helpful
|
Charles from United Kingdom
Business traveller
Classic Double Room Non-Smoking
3 nights in October 2025
|
Reviewed: December 16, 2025
6/10
mixed experience at this hotel
dirty kettleblack mold
I was disappointed with the kettle in my room. It was dirty and looked like it needed replacing. the room also had cobwebs and black mold on the windows. the state of cleanliness was not up to standard. But the staff was amicable.
0 Helpful
Mary from United Kingdom
Family with children
Classic Double Room Non-Smoking
3 nights in November 2025
|
Reviewed: November 30, 2025
9.3/10
wonderful getaway!
amazing settingfriendly staffclean roombreakfast choices
i found the hotel setting amazing. the staff seemed genuinely friendly. my room was very clean plus comfortable. breakfast included so many choices.
i noticed just one small thing the shower could use a handrail for safety.
Facilities
9/10
hotel grounds looked well cared for. i noticed the hotel had convenient parking. plentiful space seemed available. this made coming and going stress-free.
Location
8/10
the hotel is a short drive from shops. heritage attractions are also nearby. car parks are located conveniently. this makes exploring easy.
Dining
10/10
the food tasted excellent at breakfast. my evening meal was also great. parking offered plenty of space around the building. i enjoyed cookies.
Service
10/10
staff members were helpful. i received warm greetings. i saw smiles and laughter.
0 Helpful
|
Samuel from United Kingdom
Single
Classic Double Room Non-Smoking
3 nights in November 2025
|
Reviewed: November 28, 2025
8.7/10
Comfortable Stay with Excellent Service
polite stafftea facilitiesnice biscuitsdinner restaurant
I found the staff very polite. The room provided tea making facilities and nice biscuits! Breakfast and dinner in the restaurant were enjoyable. Plenty of parking spaces were available to me.
The hotel needs updating and general maintenance.
Location
8/10
The hotel is a little way out of the town center. plenty of buses run into town. I was able to access the surrounding areas easily, though the parking was expensive.
Dining
9/10
The Sunday carvery was really, really good! Portions of meat were generous. Varied vegetable options were available. The garden room provided a perfect location for lunch.
Rooms
9/10
The room was a good size, especially the bathroom, providing nice hot water. The bed was comfortable. Plenty of lovely, plush towels were also provided in the room.
0 Helpful
|
Questions of the users
About Best Western Priory Hotel
What is the booking option for rooms located outside the main hotel?
22 January 2025
The rooms outside of the main building are classified as Classic Rooms.
What are the breakfast hours on the weekend?
30 December 2024
Breakfast is served from 8:00 AM to 10:00 AM on Saturdays and Sundays.
Is there a possibility to request a ground floor room suitable for a dog?
12 February 2025
Classic Double and Twin rooms are pet-friendly, and it's advisable to mention this in your booking notes.
Is a ground floor room available that accommodates guests with mobility challenges?
6 March 2025
Yes, ground floor accommodations are available upon request.
Can dogs stay in the superior double rooms, and do they have access to any dining areas?
18 March 2025
Dogs are not permitted in superior rooms, but pet-friendly dining is available in the bar area.
When is the bar open for guests to enjoy drinks?
25 March 2025
The bar typically opens around 5:00 PM, or earlier if staff is available.
What is the latest time for checking in at the hotel?
11 April 2025
The latest check-in time is 2:30 AM, and arrangements can be made for later arrivals with prior notice.
Is breakfast currently being offered at the hotel?
23 April 2025
Yes, a full breakfast service is available for guests.
Is it possible to leave luggage at the hotel before check-in?
5 May 2025
Yes, luggage can be stored at reception prior to check-in, making it convenient for guests.Next best alternative
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