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From56US$ /night
Check-in
04Mar2026Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Tollgate, Bury St. Edmunds, United Kingdom, IP32 6EH
-
Less than 15 minutes on foot from the centre of Bury St. Edmunds
Very good
7.6
7.3
/10
3.7
3.5
/5

Hotel Overview

Best Western Priory Hotel in Bury St Edmunds stands as a Grade II listed building, set amidst tranquil landscaped gardens and historic priory walls. The hotel provides a warm, personal welcome along with a recognized standard of high hospitality. Offering exclusive use of the premises and excellent banqueting facilities, it is noted as a premier venue in East Anglia.

Dining Options

Dining at Best Western Priory Hotel includes an onsite restaurant that has received 1 AA rosettes for its culinary offerings. The hotel emphasizes its commitment to quality with menus crafted from the finest local produce. This assures that guests experience authentic East Anglian flavors throughout their stay.

Event Facilities

The hotel includes comprehensive event facilities that support both business and social gatherings. With a civil ceremony license, it can host up to 100 guests for ceremonies and receptions. Equipped with various amenities, including natural daylight and accessibility features, it accommodates events tailored to specific needs.

Pet-Friendly Amenities

Best Western Priory Hotel welcomes pets in selected dog-friendly rooms, allowing guests to enjoy their stay with their furry companions. Pets can also join guests in the lounge and bar area for a relaxing break. A nominal charge applies per pet, ensuring a comfortable experience for all.

Location and Accessibility

Situated in Bury St Edmunds, the hotel offers easy access to local attractions and golf courses in the vicinity. Guests can explore the beautiful countryside and historical sites within the area. The premises proudly features amenities like EV charging capabilities and wheelchair access options, catering to diverse guest needs.

Highlights

Location: Near local attractions and golf courses .

Dining: Onsite restaurant with 1 AA rosettes .

Event Facilities: Civil ceremony license for up to 100 guests .

Pet-Friendly: Selected dog-friendly rooms available .

“The Best Western Priory Hotel blends historic charm, as a Grade II listed building, with modern updates like the refurbished restaurant and bar. I think its walled grounds offer free parking and a tranquil garden setting, an advantage for exploring Bury St Edmunds. This privately owned hotel seems best suited to business or romantic stays.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Best Western Priory Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Double Room
2 persons
140 sq. feet 
1 Double bed
Classic Twin Room
2 persons
140 sq. feet 
2 Single beds
Classic Single Room
2 persons
130 sq. feet 
1 Single bed
Classic Double Room Non-Smoking
2 persons
140 sq. feet 
1 Double bed
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Facilities

Best Western Priory Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.3/10Review score

General

  • No smoking on site
  • Free parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Golf course

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area
  • BBQ facilities
  • Leisure/ TV room

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Trouser press

Media

  • Direct dial telephone
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Dining Onsite

At the Best Western Priory Hotel, dining is a celebration of both comfort and flavor. The Garden Room restaurant offers a serene atmosphere with delightful views, while the lounge provides a cozy spot for a refreshing pint. Vegetarian, vegan, and gluten-free options ensure that every palate is catered to during breakfast and dinner.
Best Western Priory Hotel Bury St. Edmunds Restaurant photo
Best Western Priory Hotel Bury St. Edmunds Restaurant photo

Restaurant #1

Vegetarian, Vegan, Gluten-free
Ambiance
Nestled within the tranquil surroundings of the hotel, the Garden Room restaurant features charming garden views, ideal for alfresco dining experiences. Its interior combines warmth with elegance, creating a welcoming atmosphere for gatherings and special occasions.
Key Offerings
The restaurant holds a distinguished 1 AA rosettes for culinary excellence, serving dishes that are as visually appealing as they are flavorful. Specializing in accommodating dietary needs, it provides a vibrant menu that celebrates fresh, locally sourced ingredients and offers the flexibility of catering for up to 100 guests.
Reservation
Recommended
Open for breakfast and dinner; hot breakfast is available via room service only.

Best Western Priory Hotel Location

Tollgate, Bury St. Edmunds, United Kingdom, IP32 6EH
Map view
Tollgate, Bury St. Edmunds, United Kingdom, IP32 6EH
Nearby
Lancaster Gospel Hall
2400 ft
Hospital of St Saviour
3200 ft
St George
3500 ft
Restaurants
Tollgate
900 ft
142 Fornham Road
Costa
4900 ft
Tesco
Rockers Cafe
4500 ft
Lamdin Road
Lime Indian Takeaway
5200 ft
13 St. Olaves Precinct St Olaves Road
Hilltop Cafe
4800 ft
Rougham Hill
Explore Bury St. Edmunds
Local Experiences
Top Attractions
Activities
Dining
Entertainment
Moyse's Hall Museum
Moyse's Hall Museum
25 minutes' walk
Museum showcasing local history in a historic building. Offers guided tours and various exhibitions throughout the year.
St Edmundsbury Cathedral
St Edmundsbury Cathedral
25 minutes' walk
Impressive cathedral known for its stunning architecture and beautiful grounds. Features regular services and concerts.
The Apex
25 minutes' walk
Modern performance venue hosting concerts, comedy shows, and art exhibitions. A fun spot for evening entertainment.
Nowton Park
10-minute drive
Expansive park with lovely gardens and walking paths. Ideal for picnics and family outings amid nature.
CurveMotion
CurveMotion
17 minutes' walk
Indoor trampoline park offering fun for all ages with thrilling jumps and activities for families and friends.
Bury St Edmunds Markets
25 minutes' walk
Weekly market featuring local produce, handmade crafts, and delicious treats. Perfect for a relaxed afternoon.
Tollgate
Tollgate
4 minutes' walk
Casual eatery with a diverse menu including British classics. Family-friendly atmosphere with daily specials.
Rockers Cafe
Rockers Cafe
17 minutes' walk
Charming cafe known for its hearty brunch and coffee. Rock and roll decor enhances the laid-back dining experience.
Lime Indian Takeaway
Lime Indian Takeaway
19 minutes' walk
Authentic Indian cuisine with a focus on aromatic spices. Great for takeaway, catering to vegetarian options.
The Old Cannon Brewery
The Old Cannon Brewery
15 minutes' walk
Local brewery offering tours and tastings. Great place to unwind with a craft beer in a historic setting.
The Apex
25 minutes' walk
Excellent venue for live music, comedy, and theater. Welcoming space for all ages with a vibrant calendar of events.
Getting around
City Centre
Bury St. Edmunds18 min  ·  5000 ft
Airports
Cambridge Airport (CBG)63 min  ·  25.9 mi
London Stansted Airport (STN)119 min  ·  49.3 mi
Train
Bury St Edmunds Railway Station11 min  ·  3000 ft
Bus
Bus stop3 min  ·  700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel offers a full breakfast at the price of GBP12.95 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Year renovated:
2009
Number of rooms:
53

Reviews and Ratings

Feedback about Best Western Priory Hotel from previous guests about their experience.
Review score
Based on 581 verified reviews
6.8/10
Nice
61%
Recommend
Breakfast
7.4/10
Cleanliness
7.7/10
Comfort
7.6/10
Facilities
7.3/10
Free Wi-Fi
8.0/10
Location
8.1/10
Paid Wi-Fi
7.3/10
Staff
8.1/10
Value for money
7.3/10
Pros
Helpful staff
Good breakfast
Comfortable room
Excellent location
Cons
Broken toilet seat
Dirty hotel
No hot water
Guest reviews
based on 945 reviews
7.6/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Best Western Priory Hotel
Are there tea and coffee-making facilities available in the guest rooms?
15 November 2024
All rooms are equipped with tea and coffee makers for your convenience.
What is the booking option for rooms located outside the main hotel?
22 January 2025
The rooms outside of the main building are classified as Classic Rooms.
What are the breakfast hours on the weekend?
30 December 2024
Breakfast is served from 8:00 AM to 10:00 AM on Saturdays and Sundays.
Is there a possibility to request a ground floor room suitable for a dog?
12 February 2025
Classic Double and Twin rooms are pet-friendly, and it's advisable to mention this in your booking notes.
Is a ground floor room available that accommodates guests with mobility challenges?
6 March 2025
Yes, ground floor accommodations are available upon request.
Can dogs stay in the superior double rooms, and do they have access to any dining areas?
18 March 2025
Dogs are not permitted in superior rooms, but pet-friendly dining is available in the bar area.
When is the bar open for guests to enjoy drinks?
25 March 2025
The bar typically opens around 5:00 PM, or earlier if staff is available.
What is the latest time for checking in at the hotel?
11 April 2025
The latest check-in time is 2:30 AM, and arrangements can be made for later arrivals with prior notice.
Is breakfast currently being offered at the hotel?
23 April 2025
Yes, a full breakfast service is available for guests.
Is it possible to leave luggage at the hotel before check-in?
5 May 2025
Yes, luggage can be stored at reception prior to check-in, making it convenient for guests.

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