Carretera Fed. 307 Desde Chetumal A Puerto Juarez.,
Xcaret Park,
Mexico,
77710,
Quintana Roo
-
Next to the Xcaret Park
Great
8.3
8.1
/10
4.5
/5
Loved by Occidental At Xcaret Destination Hotel guests
Stroller-friendly resort
Delicious food
Friendly staff
Wild animals
"The beach, the pools and the natural park are awesome."
Gilda from Italy
read full review
"The animals were walking around in the hotel, and all the staffs were very kind and friendly."
Brandon
read full review
"We also loved snorkeling in the circular stone ocean inlet."
Marjorie Ann
read full review
Amenities
Occidental at Xcaret Destination is an all-inclusive resort featuring 765 rooms and suites surrounded by lush jungle gardens. This complex offers five freshwater pools, a saltwater pool for adults only, and a private beach with soft white sand. Guests enjoy 11 restaurants and 11 bars providing diverse culinary options and drinking experiences.
Rooms
The hotel provides spacious accommodations including Deluxe Rooms and Luxury Suites, some with private balconies or terraces. The Royal Level offers exclusive amenities such as personalized concierge service and a private lounge. All rooms are designed to ensure comfort for families and couples alike.
Location
Located just steps from Xcaret Park, guests have access to over 40 cultural attractions and exhibitions. The resort is 3 km from Playa del Carmen and approximately 63 km from Cancun International Airport. This strategic location allows for easy exploration of various nearby attractions.
Wellness
Occidental at Xcaret Destination features a comprehensive spa that includes a variety of treatments inspired by ancient Mayan traditions. The wellness amenities encompass services like massages, body treatments, and beauty services. Guests seeking relaxation can unwind in serene surroundings with holistic treatments.
Family-Friendly Activities
The resort offers dedicated areas for children with supervised activities and access to family-friendly pools. Guests can participate in various sports such as archery, tennis, and mini-golf, catering to all ages. This makes Occidental at Xcaret Destination a suitable choice for family vacations.
Highlights
Location: Steps from Xcaret Park
Dining: 11 restaurants for diverse cuisines
Suites: Royal Level for exclusive amenities
Wellness: Extensive spa with Mayan treatments
Activities: Wide range of sports and kids' activities
“This destination emphasizes immersion, primarily through unlimited access to Xcaret Park. I think it's a strong choice for families who want a lively, all-inclusive base, though some may find the dining experience inconsistent. Still, with its proximity to Mayan ruins and natural attractions, plus access to unique eco-adventures, the hotel's concept presents a compelling vacation.”
James DavidEditor-in-Chief at Tohotel
View all
Select your room type
Occidental At Xcaret Destination Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Concierge
2 persons
345 sq. feet
2 Double beds
Shower
Coffee machine
room details
Deluxe Room
2 persons
345 sq. feet
2 Double beds
Shower
Coffee machine
room details
Royal Level Luxury
2 persons
435 sq. feet
2 Double beds
Shower
Coffee machine
room details
Royal Level Suite
2 persons
970 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Click button to see more rooms
Show all rooms
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Occidental At Xcaret Destination Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.4/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus
Children
Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Game room
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Outdoor swimming pool
Beach access
Sun loungers
Aqua park
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Full body massage
Room features
Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Dining Onsite
Occidental At Xcaret Destination offers a delightful selection of dining options, ranging from vibrant buffets to inviting a la carte restaurants. Guests can embark on a culinary adventure through authentic local flavors and international cuisines, all within a stunning tropical setting.
Le Buffet
International buffet with local twists
Ambiance
Family-friendly dining atmosphere, vibrant and casual
Key Offerings
Live cooking stations and a wide variety of dishes suitable for all tastes
Reservation
No
Open daily from 07:00 AM to 10:00 PM
Restaurante Los Olivos
Italian
Ambiance
Family-friendly, cozy dining experience
Key Offerings
A selection of exquisite Italian dishes, perfect for family dinners
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM
Restaurante La Hacienda
Mexican
Ambiance
Warm and inviting setting, celebrating local culture
Key Offerings
Traditional Mexican recipes crafted with authentic ingredients
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM
Restaurante El Pescador
Seafood
Ambiance
Casual and relaxed environment, perfect for seafood lovers
Key Offerings
Freshly prepared fish and seafood specialties, enhancing the coastal flavors
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM
Restaurante D'Oriental
Chinese, Japanese, Thai
Ambiance
Invite your taste buds to explore Asian flavors in a cozy setting
Key Offerings
Diverse menu highlighting famed Asian dishes, showcasing rich traditions
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM
Restaurante Steak House
Steakhouse
Ambiance
Family-friendly vibe, perfect for meat lovers
Key Offerings
Delicious cuts of beef cooked to perfection, crafted for an enjoyable dining experience
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM
Restaurante La Piazza
Pizza
Ambiance
Casual, relaxed atmosphere, ideal for late-night cravings
Key Offerings
A variety of delicious pizzas available late into the night
Reservation
No
Open daily from 06:00 PM to 06:00 AM
Restaurante Pacos Tacos
Mexican
Ambiance
Casual and friendly atmosphere, perfect for pairing with drinks
Key Offerings
A selection of tasty tacos available late into the early hours, great for a night out
Reservation
No
Open daily from 06:00 PM to 02:00 AM
Club de Playa
International
Ambiance
Lively beachside setting with a welcoming vibe
Key Offerings
Menu featuring snacks and light fare, perfect for a midday meal
Reservation
No
Open daily from 07:00 AM to 04:00 PM
Occidental At Xcaret Destination Hotel Location
Carretera Fed. 307 Desde Chetumal A Puerto Juarez.,
Xcaret Park,
Mexico,
77710,
Quintana Roo
Map view
Carretera Fed. 307 Desde Chetumal A Puerto Juarez.,
Xcaret Park,
Mexico,
77710,
Quintana Roo
City landmarks
Landmark
Xcaret
1.3
mi
Amusement Park
Xplor Park
4800 ft
Park
Xenses
4300 ft
Amusement Park
Delphinus Riviera Maya
2000 ft
Landmark
Emotions Native Park
1.0
mi
Landmark
Fun Fitness Globetrotters
2.1
mi
Landmark
Playacar Golf Club
2.2
mi
Landmark
Cenote Calavera
2.6
mi
Beach
Playacar Beach
2.6
mi
Mall
City Club
2.6
mi
Landmark
Hard Rock Campo de Golf
2.6
mi
Mall
Starbucks
2.7
mi
Park
Xel-Ha Park
2.8
mi
Landmark
Casa Tzutuhil
3.1
mi
Landmark
Playa del Carmen Archeological Site
3.0
mi
Landmark
Xaman Ha Aviary
3.1
mi
Landmark
Zona Arqueologica Playa del Carmen
3.4
mi
Landmark
Quinta Avenida
4.1
mi
Landmark
La Sirena's Fine Mexican Handcrafts
3.7
mi
Landmark
Corazon de Mexico
3.7
mi
Landmark
Galeria de Arte 5ta Avenida
3.8
mi
Landmark
Sun Jaguar
3.9
mi
Museum
Museo Frida Kahlo Playa Del Carmen
4.0
mi
Museum
3D Museum of Wonders
4.0
mi
Landmark
Gaston Charo Art Gallery Playa del Carmen
4.0
mi
Church
Nuestra Senora del Carmen Catholic Church
4.1
mi
Landmark
Arte en Playa
4.3
mi
Landmark
Ambarte
4.3
mi
Cave
Rio Secreto
33.2
mi
Nearby
Carretera Federal Cancun - Chetumal
Delphinus Xcaret
300 ft
Restaurants
Xin Gao
3100 ft
Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret
Explore Xcaret Park
Experience the Local Charm
Top Attractions
Activities
Dining
Entertainment
Xcaret Park
25 minutes' walk
A world-class eco-archaeological park featuring rivers, wildlife, and cultural performances making it a must-visit.
Xplor Park
18 minutes' walk
Adventure seekers will love this park with zip lines, amphibious vehicles, and underground rivers, ideal for adrenaline rushes.
Xenses
16 minutes' walk
A sensory park offering unique experiences that twist perception through interactive and engaging installations.
Delphinus Xcaret
2 minutes' walk
Swim with dolphins in a beautiful natural setting, offering memorable encounters for families and couples alike.
Cenote Diving
9 minutes' drive
Venture into cenotes for snorkeling or diving; guided tours available to explore stunning underwater ecosystems.
Yoga Retreats
10 minutes' drive
Relax and rejuvenate in nearby yoga studios offering classes against a backdrop of serene nature, ideal for wellness.
Xin Gao
12 minutes' walk
A casual spot with Asian specialties and fresh sushi. Enjoy a vibrant atmosphere with great service. Reservations recommended.
Restaurant Delphinus
5 minutes' walk
Offers a delightful mix of local flavors with a beautiful ocean view, specializing in seafood and traditional Mexican dishes.
Xcaret Night Show
25 minutes' walk
A beautiful nighttime performance featuring music, dance, and folklore that encapsulates Mexico's rich cultural heritage.
Local Bars
10 minutes' drive
Experience vibrant nightlife with family-friendly venues hosting events, live music, and local beverages for all ages.
Getting around
City Centre
Xcaret Park10 min
·
3.9
mi
Airports
Playa Del Carmen, Quintana Roo (PCM)12 min
·
4.8
mi
Cancun International Airport (CUN)96 min
·
39.5
mi
Want to see Exclusive Early Booking Rate?
Get exlusive rates right now!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Occidental At Xcaret Destination serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
589
Former name
Occidental Grand Xcaret
Reviews and Ratings
Feedback about Occidental At Xcaret Destination Hotel from previous guests about their experience.
Review score
Based on 2758 verified reviews
8.2/10
Great
76%
Recommend
Breakfast
8.2/10
Cleanliness
8.5/10
Comfort
8.5/10
Facilities
8.4/10
Free Wi-Fi
8.3/10
Location
8.9/10
Paid Wi-Fi
6.7/10
Staff
8.3/10
Value for money
8.0/10
Pros
Greenery and nature
Friendly staff
Fantastic location
Cons
Outdated rooms
Guest reviews
based on 1384 reviews
8.3/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Occidental At Xcaret Destination
What dining options are available for lunch and dinner, and what about drinks?
15 November 2024
The All Inclusive program provides unlimited meals, snacks, and drinks throughout the day, featuring 11 restaurants including 5 à la carte options. Guests can also enjoy drinks from 10 bars, including alcoholic beverages.
Is entrance to Xcaret Park included in the booking package?
3 January 2025
No, entrance to Xcaret Park is not included in the standard package. However, guests can purchase the Unlimited Xcaret Xperience package for unlimited access during their stay.
Do I need transportation to access the beach from the hotel?
23 February 2025
No transportation is needed; the hotel features a manmade beach constructed for safe swimming and enjoyment of the natural beauty.
What is the process for upgrading to the Royal Level package at check-in?
18 March 2025
An upgrade to the Royal Level package can be requested upon check-in, subject to availability, allowing guests to enjoy additional exclusive services.
How much does it cost to gain unlimited access to Xcaret Park during the stay?
30 April 2025
The Unlimited Xcaret Xperience package costs $220 per adult and $110 for children ages 5 to 11, while children under 4 enter for free.
What type of transportation is available for airport transfers?
6 May 2025
The hotel offers transportation from the airport for an additional fee. Taxi services are also available for trips to nearby parks.
Are there gluten-free meal options available at the restaurants?
12 June 2025
Yes, the restaurants can accommodate guests with gluten allergies. It is recommended to inform the staff about specific dietary needs.
What is the Wi-Fi fee and coverage throughout the hotel?
21 July 2025
Wi-Fi is available throughout the resort at the following rates: $12 for 1 day, $25 for 3 days, and $45 for 7 days, with prices applying per device.
Are any of the hotel's facilities or bars currently closed?
9 August 2025
As of now, the sports bar and nightclub are closed for safety reasons. Other facilities remain open to guests.
Is it possible to book excursions or tours directly from the hotel?
17 September 2025
Yes, there is a dedicated tours company on site that offers various excursions and activities for guests.
Hotel The Palm (Adults Only)
The Westin Cozumel
El Cozumeleno Beach Resort
Mi Amor By La Zebra, An Slh Hotel (Adults Only)
Sunscape Sabor Cozumel
Hard Rock Hotel Riviera Maya (Adults Only)
Renaissance Cancun Resort & Marina
Alila Mayakoba
Paradisus Playa Del Carmen - Riviera Maya (Adults Only)
Sls Cancun
Cozumel Hotel & Resort
Valentin Imperial Riviera Maya All Inclusive - Adults Only
The Park Inn By Radisson, Calgary Airport North, Ab Calgary Hotel
Residence Inn Regina
Cityroomz Edinburgh