Occidental At Xcaret Destination Hotel Xcaret Park Nature photo This aerial photograph captures a beautiful tropical resort nestled along a stunning coastline. The resort features a large, low-lying building with a brown, pitched roof, situated on a gentle slope overlooking a tranquil lagoon. The lagoon is a mix Occidental At Xcaret Destination Hotel Xcaret Park Exterior photo The photo is an aerial view of a luxurious resort nestled amidst lush, green tropical vegetation along a coastline. The resort features several buildings with a modern, yet somewhat rustic architectural style, characterized by light-colored walls, teOccidental At Xcaret Destination Hotel Xcaret Park Exterior photo The photo captures a vibrant, narrow river flowing through a lush, green canyon. The water is a stunning turquoise color, clear and inviting, with gentle ripples suggesting a calm current. 

The canyon walls are high and steep, covered in vibrant gre
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From150US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Xcaret Park, Mexico, 77710
-
Next to the Xcaret Park
Great
8.3
8.1
/10
4.5
/5

Location

Occidental at Xcaret Destination is situated next to the Eco-Archaeological Park Xcaret and just 3 km from Playa del Carmen. This resort provides direct access to over 40 cultural attractions and exhibits celebrating Mexican art and traditions within the park. Guests enjoy convenient proximity to the Cancun International Airport, located 63.2 km away.

Amenities

The resort includes 765 rooms surrounded by beautiful jungle gardens, offering terraces or balconies. Guests can access 7 swimming pools, a private bay with soft white sand, and complete facilities for sports and activities. Dining is varied with 11 restaurants and 11 bars, catering to diverse culinary preferences and tastes.

Rooms

Rooms at Occidental at Xcaret Destination are designed to provide comfort for families or groups, featuring both Deluxe and Royal Level accommodations. The Royal Level rooms boast exclusive amenities such as personalized concierge service and access to a private pool. Each room includes a minibar replenished daily and offers beautiful views of the surrounding gardens.

Family-Friendly Features

Occidental at Xcaret Destination is equipped with a Kids Club that provides supervised activities for children, ensuring they are entertained throughout their stay. The resort includes dedicated children's pools and specific meal options tailored for younger guests. Family rooms are spacious, making it easy to accommodate parents and children together.

Exclusive Experiences

The hotel offers the Unlimited Xcaret Xperience package, granting guests unlimited access to Xcaret Park during their stay. This package allows visitors to explore unique attractions, including underground rivers and a butterfly farm, right next to the property. Additionally, services like personalized wedding packages can enhance the stay for couples.

Highlights

Location: Adjacent to Eco-archeological Park Xcaret

Amenities: 7 swimming pools and 11 restaurants

Rooms: Royal Level accommodations with exclusive services

Family-Friendly: Kids Club and dedicated children's pools

Exclusive Experience: Unlimited access to Xcaret Park

“This destination emphasizes immersion, primarily through unlimited access to Xcaret Park. I think it's a strong choice for families who want a lively, all-inclusive base, though some may find the dining experience inconsistent. Still, with its proximity to Mayan ruins and natural attractions, plus access to unique eco-adventures, the hotel's concept presents a compelling vacation.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Occidental At Xcaret Destination Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Royal Level Luxury
2 persons
435 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Room
2 persons
345 sq. feet 
2 Double beds
Shower
Coffee machine
Junior Suite
2 persons
510 sq. feet 
2 King Size Beds
Shower
Coffee machine
Deluxe Concierge
2 persons
345 sq. feet 
2 Double beds
Shower
Coffee machine
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Facilities

Occidental At Xcaret Destination Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Full body massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Occidental At Xcaret Destination offers a delightful selection of dining options, ranging from vibrant buffets to inviting a la carte restaurants. Guests can embark on a culinary adventure through authentic local flavors and international cuisines, all within a stunning tropical setting.

Le Buffet

International buffet with local twists
Ambiance
Family-friendly dining atmosphere, vibrant and casual
Key Offerings
Live cooking stations and a wide variety of dishes suitable for all tastes
Reservation
No
Open daily from 07:00 AM to 10:00 PM

Restaurante Los Olivos

Italian
Ambiance
Family-friendly, cozy dining experience
Key Offerings
A selection of exquisite Italian dishes, perfect for family dinners
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM

Restaurante La Hacienda

Mexican
Ambiance
Warm and inviting setting, celebrating local culture
Key Offerings
Traditional Mexican recipes crafted with authentic ingredients
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM

Restaurante El Pescador

Seafood
Ambiance
Casual and relaxed environment, perfect for seafood lovers
Key Offerings
Freshly prepared fish and seafood specialties, enhancing the coastal flavors
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM

Restaurante D'Oriental

Chinese, Japanese, Thai
Ambiance
Invite your taste buds to explore Asian flavors in a cozy setting
Key Offerings
Diverse menu highlighting famed Asian dishes, showcasing rich traditions
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM

Restaurante Steak House

Steakhouse
Ambiance
Family-friendly vibe, perfect for meat lovers
Key Offerings
Delicious cuts of beef cooked to perfection, crafted for an enjoyable dining experience
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM

Restaurante La Piazza

Pizza
Ambiance
Casual, relaxed atmosphere, ideal for late-night cravings
Key Offerings
A variety of delicious pizzas available late into the night
Reservation
No
Open daily from 06:00 PM to 06:00 AM

Restaurante Pacos Tacos

Mexican
Ambiance
Casual and friendly atmosphere, perfect for pairing with drinks
Key Offerings
A selection of tasty tacos available late into the early hours, great for a night out
Reservation
No
Open daily from 06:00 PM to 02:00 AM

Club de Playa

International
Ambiance
Lively beachside setting with a welcoming vibe
Key Offerings
Menu featuring snacks and light fare, perfect for a midday meal
Reservation
No
Open daily from 07:00 AM to 04:00 PM

Occidental At Xcaret Destination Hotel Location

Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Xcaret Park, Mexico, 77710
Map view
Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Xcaret Park, Mexico, 77710
Nearby
Carretera Federal Cancun - Chetumal
Delphinus Xcaret
300 ft
Restaurants
Xin Gao
3100 ft
Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret
Explore Xcaret Park
Experience the Local Charm
Top Attractions
Activities
Dining
Entertainment
Xcaret Park
25 minutes' walk
A world-class eco-archaeological park featuring rivers, wildlife, and cultural performances making it a must-visit.
Xplor Park
18 minutes' walk
Adventure seekers will love this park with zip lines, amphibious vehicles, and underground rivers, ideal for adrenaline rushes.
Xenses
Xenses
16 minutes' walk
A sensory park offering unique experiences that twist perception through interactive and engaging installations.
Delphinus Xcaret
2 minutes' walk
Swim with dolphins in a beautiful natural setting, offering memorable encounters for families and couples alike.
Cenote Diving
9 minutes' drive
Venture into cenotes for snorkeling or diving; guided tours available to explore stunning underwater ecosystems.
Yoga Retreats
10 minutes' drive
Relax and rejuvenate in nearby yoga studios offering classes against a backdrop of serene nature, ideal for wellness.
Xin Gao
Xin Gao
12 minutes' walk
A casual spot with Asian specialties and fresh sushi. Enjoy a vibrant atmosphere with great service. Reservations recommended.
Restaurant Delphinus
5 minutes' walk
Offers a delightful mix of local flavors with a beautiful ocean view, specializing in seafood and traditional Mexican dishes.
Xcaret Night Show
25 minutes' walk
A beautiful nighttime performance featuring music, dance, and folklore that encapsulates Mexico's rich cultural heritage.
Local Bars
10 minutes' drive
Experience vibrant nightlife with family-friendly venues hosting events, live music, and local beverages for all ages.
Getting around
City Centre
Xcaret Park2 min  ·  400 ft
Airports
Aeropuerto de Playa del Carmen (PCM)12 min  ·  4.8 mi
Cozumel (CZM)46 min  ·  18.8 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Breakfast
The hotel Occidental At Xcaret Destination serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
589
Former name
Occidental Grand Xcaret

Reviews and Ratings

Feedback about Occidental At Xcaret Destination Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Occidental At Xcaret Destination is noted for its location within a lush, jungle-like setting, where guests often encounter wildlife roaming freely. Many appreciate the spacious rooms, while the cove beach offers calm waters protected from large waves and seaweed, particularly suitable for families. Some guests have mentioned that the check-in process can be slow. With convenient access to Xcaret Park, it's considered a good value, with many dining options including restaurants with AC.
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Review score
Based on 2741 verified reviews
8.2/10
Great
76%
Recommend
Location
8.9/10
Cleanliness
8.6/10
Paid Wi-Fi
6.3/10
Value for money
8.1/10
Pros
Greenery and nature
Friendly staff
Fantastic location
Cons
Outdated rooms
Guest reviews
based on 2741 reviews
8.2/10
based on 1390 reviews
8.3/10
Reese from United States
Family with children
Deluxe Room
3 nights in November 2025
|
Reviewed:January 21, 2026
8.7/10

pretty charmed by the lush surroundings

lush junglebig poolsunique experience
the resort locates back in a lush jungle environment. pools were big. wildlife lives on the grounds. deer, monkeys, coatis and birds provides a surreal resort experience. the beach sits in a cove, it is great for kids who swim and play within view.
check in took a long time, it felt unorganized.
Facilities
9/10
the hotel features walking trails connecting the lobby to buildings, pools, and the beach. golf cart shuttles is available. a gondola crosses a manmade river from the resort to the park.
Dining
8/10
the breakfast offers views overlooking the sea. the food features varied choices. kitchen staff can work around dietary needs. service at royal level restaurant are good.
Service
9/10
staff members acts friendly. many staff at restaurants work hard. i thank monica for covering breakfasts. i also thank ricardo who served dinners.
0 Helpful
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Questions of the users
About Occidental At Xcaret Destination
What dining options are available for lunch and dinner, and what about drinks?
15 November 2024
The All Inclusive program provides unlimited meals, snacks, and drinks throughout the day, featuring 11 restaurants including 5 à la carte options. Guests can also enjoy drinks from 10 bars, including alcoholic beverages.
Is entrance to Xcaret Park included in the booking package?
3 January 2025
No, entrance to Xcaret Park is not included in the standard package. However, guests can purchase the Unlimited Xcaret Xperience package for unlimited access during their stay.
Do I need transportation to access the beach from the hotel?
23 February 2025
No transportation is needed; the hotel features a manmade beach constructed for safe swimming and enjoyment of the natural beauty.
What is the process for upgrading to the Royal Level package at check-in?
18 March 2025
An upgrade to the Royal Level package can be requested upon check-in, subject to availability, allowing guests to enjoy additional exclusive services.
How much does it cost to gain unlimited access to Xcaret Park during the stay?
30 April 2025
The Unlimited Xcaret Xperience package costs $220 per adult and $110 for children ages 5 to 11, while children under 4 enter for free.
What type of transportation is available for airport transfers?
6 May 2025
The hotel offers transportation from the airport for an additional fee. Taxi services are also available for trips to nearby parks.
Are there gluten-free meal options available at the restaurants?
12 June 2025
Yes, the restaurants can accommodate guests with gluten allergies. It is recommended to inform the staff about specific dietary needs.
What is the Wi-Fi fee and coverage throughout the hotel?
21 July 2025
Wi-Fi is available throughout the resort at the following rates: $12 for 1 day, $25 for 3 days, and $45 for 7 days, with prices applying per device.
Are any of the hotel's facilities or bars currently closed?
9 August 2025
As of now, the sports bar and nightclub are closed for safety reasons. Other facilities remain open to guests.
Is it possible to book excursions or tours directly from the hotel?
17 September 2025
Yes, there is a dedicated tours company on site that offers various excursions and activities for guests.

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