Occidental At Xcaret Destination, Xcaret Park ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710

Next to the Xcaret Park

Perfect

8.2

8.1

/10

4.6

Loved by guests

Stroller-friendly resort
Delicious food
Friendly staff
Wild animals

"The beach, the pools and the natural park are awesome."

Gilda from Italy

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"The animals were walking around in the hotel, and all the staffs were very kind and friendly."

Brandon

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"We also loved snorkeling in the circular stone ocean inlet."

Marjorie Ann

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Amenities

Occidental at Xcaret Destination is an all-inclusive resort featuring 765 rooms and suites surrounded by lush jungle gardens. This complex offers five freshwater pools, a saltwater pool for adults only, and a private beach with soft white sand. Guests enjoy 11 restaurants and 11 bars providing diverse culinary options and drinking experiences.

Rooms

The hotel provides spacious accommodations including Deluxe Rooms and Luxury Suites, some with private balconies or terraces. The Royal Level offers exclusive amenities such as personalized concierge service and a private lounge. All rooms are designed to ensure comfort for families and couples alike.

Location

Located just steps from Xcaret Park, guests have access to over 40 cultural attractions and exhibitions. The resort is 3 km from Playa del Carmen and approximately 63 km from Cancun International Airport. This strategic location allows for easy exploration of various nearby attractions.

Wellness

Occidental at Xcaret Destination features a comprehensive spa that includes a variety of treatments inspired by ancient Mayan traditions. The wellness amenities encompass services like massages, body treatments, and beauty services. Guests seeking relaxation can unwind in serene surroundings with holistic treatments.

Family-Friendly Activities

The resort offers dedicated areas for children with supervised activities and access to family-friendly pools. Guests can participate in various sports such as archery, tennis, and mini-golf, catering to all ages. This makes Occidental at Xcaret Destination a suitable choice for family vacations.

Highlights

Location: Steps from Xcaret Park

Dining: 11 restaurants for diverse cuisines

Suites: Royal Level for exclusive amenities

Wellness: Extensive spa with Mayan treatments

Activities: Wide range of sports and kids' activities

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Highlights from guests

DiningFoodie Paradise

The best restaurant was by the sea. There was a big variety of food. The a'la carte restaurants were excellent.

Eva from Sweden

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Spa & LeisureBeach Bliss

The beach is very nice for snorkeling, where there are plenty of fish. It's great to relax and unwind.

Ricardo from Spain

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Room FeaturesTerrace Wonders

Monkeys visited our terrace every day. It was magical to see wildlife from the room.

Olivia from Canada

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Children's AmenitiesFamily Fun

Teenagers loved swimming in the rivers in the morning. Then, in the afternoon, snorkelling in the inlet.

Noah from Australia

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Concierge

2 persons

32 m²

2 Double beds

Shower

Coffee machine

room details

Deluxe Room

2 persons

32 m²

2 Double beds

Shower

Coffee machine

room details

Royal Level Luxury

2 persons

40 m²

2 Double beds

Shower

Coffee machine

room details

Royal Level Suite

2 persons

90 m²

1 King-size bed

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Centre

Xcaret Park 6.2 km

Airports

Aeropuerto de Playa del Carmen (PCM) 7.7 km

Cancun (CUN) 63.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Barber shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Snorkelling
Tennis court
Billiard tables
Darts
Table tennis
Mini golf
Archery

Services

Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Snack bar
Dinner
Special diet menus

Children

Cots
Babysitting/Child services
Children's buffet
Board games
Children's play area
Kids club
Game room

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Full body massage

Room features

Air conditioning
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Dining Onsite

Occidental At Xcaret Destination offers a delightful selection of dining options, ranging from vibrant buffets to inviting a la carte restaurants. Guests can embark on a culinary adventure through authentic local flavors and international cuisines, all within a stunning tropical setting.

Occidental At Xcaret Destination Hotel Xcaret Park Restaurant photo The photo shows a large, brightly lit indoor dining area, likely within a hotel or resort. The space has a high, arched ceiling with a pink and white striped skylight section. The walls are a warm beige color and feature large arched windows, some of

Pizza

Ambiance

Casual, relaxed atmosphere, ideal for late-night cravings

Key Offerings

A variety of delicious pizzas available late into the night

Reservation

Open daily from 06:00 PM to 06:00 AM

Restaurante Pacos Tacos

Mexican

Ambiance

Casual and friendly atmosphere, perfect for pairing with drinks

Key Offerings

A selection of tasty tacos available late into the early hours, great for a night out

Reservation

Open daily from 06:00 PM to 02:00 AM

Club de Playa

International

Ambiance

Lively beachside setting with a welcoming vibe

Key Offerings

Menu featuring snacks and light fare, perfect for a midday meal

Reservation

Open daily from 07:00 AM to 04:00 PM

Location

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710

Map view

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710

City landmarks

Landmark

Xcaret

2.1 km

Amusement Park

Xplor Park

1.4 km

Park

Xenses

1.3 km

Amusement Park

Delphinus Riviera Maya

600 m

Landmark

Emotions Native Park

1.6 km

Landmark

Fun Fitness Globetrotters

3.4 km

Landmark

Playacar Golf Club

3.5 km

Landmark

Cenote Calavera

4.2 km

Beach

Playacar Beach

4.1 km

Mall

City Club

4.2 km

Landmark

Hard Rock Campo de Golf

4.3 km

Mall

Starbucks

4.3 km

Park

Xel-Ha Park

4.4 km

Landmark

Casa Tzutuhil

4.9 km

Landmark

Playa del Carmen Archeological Site

4.8 km

Landmark

Xaman Ha Aviary

4.9 km

Landmark

Zona Arqueologica Playa del Carmen

5.4 km

Landmark

Quinta Avenida

6.5 km

Landmark

La Sirena's Fine Mexican Handcrafts

6.0 km

Landmark

Corazon de Mexico

6.0 km

Landmark

Galeria de Arte 5ta Avenida

6.1 km

Landmark

Sun Jaguar

6.2 km

Museum

Museo Frida Kahlo Playa Del Carmen

6.4 km

Museum

3D Museum of Wonders

6.4 km

Landmark

Gaston Charo Art Gallery Playa del Carmen

6.4 km

Church

Nuestra Senora del Carmen Catholic Church

6.6 km

Landmark

Arte en Playa

6.9 km

Landmark

Ambarte

7.0 km

Cave

Rio Secreto

53.4 km

Nearby

Carretera Federal Cancun - Chetumal

Delphinus Xcaret

90 m

Restaurants

Xin Gao

930 m

Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

is available in public areas for free.

Breakfast

The hotel Occidental At Xcaret Destination serves a full breakfast for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

Spanish

Number of rooms:

589

Former name

Occidental Grand Xcaret

Questions of the users

About Occidental At Xcaret Destination

What dining options are available for lunch and dinner, and what about drinks?

15 November 2024

The All Inclusive program provides unlimited meals, snacks, and drinks throughout the day, featuring 11 restaurants including 5 à la carte options. Guests can also enjoy drinks from 10 bars, including alcoholic beverages.

Is entrance to Xcaret Park included in the booking package?

3 January 2025

No, entrance to Xcaret Park is not included in the standard package. However, guests can purchase the Unlimited Xcaret Xperience package for unlimited access during their stay.

Do I need transportation to access the beach from the hotel?

23 February 2025

No transportation is needed; the hotel features a manmade beach constructed for safe swimming and enjoyment of the natural beauty.

What is the process for upgrading to the Royal Level package at check-in?

18 March 2025

An upgrade to the Royal Level package can be requested upon check-in, subject to availability, allowing guests to enjoy additional exclusive services.

How much does it cost to gain unlimited access to Xcaret Park during the stay?

30 April 2025

The Unlimited Xcaret Xperience package costs $220 per adult and $110 for children ages 5 to 11, while children under 4 enter for free.

What type of transportation is available for airport transfers?

6 May 2025

The hotel offers transportation from the airport for an additional fee. Taxi services are also available for trips to nearby parks.

Are there gluten-free meal options available at the restaurants?

12 June 2025

Yes, the restaurants can accommodate guests with gluten allergies. It is recommended to inform the staff about specific dietary needs.

What is the Wi-Fi fee and coverage throughout the hotel?

21 July 2025

Wi-Fi is available throughout the resort at the following rates: $12 for 1 day, $25 for 3 days, and $45 for 7 days, with prices applying per device.

Are any of the hotel's facilities or bars currently closed?

9 August 2025

As of now, the sports bar and nightclub are closed for safety reasons. Other facilities remain open to guests.

Is it possible to book excursions or tours directly from the hotel?

17 September 2025

Yes, there is a dedicated tours company on site that offers various excursions and activities for guests.