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From150US$ /night
Check-in
17Jan2026Select date
Check-out
18Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
-
Next to the Xcaret Park
Great
8.3
8.1
/10
4.6
/5

Amenities

Occidental at Xcaret Destination is an all-inclusive resort featuring 765 rooms and suites surrounded by lush jungle gardens. This complex offers five freshwater pools, a saltwater pool for adults only, and a private beach with soft white sand. Guests enjoy 11 restaurants and 11 bars providing diverse culinary options and drinking experiences.

Rooms

The hotel provides spacious accommodations including Deluxe Rooms and Luxury Suites, some with private balconies or terraces. The Royal Level offers exclusive amenities such as personalized concierge service and a private lounge. All rooms are designed to ensure comfort for families and couples alike.

Location

Located just steps from Xcaret Park, guests have access to over 40 cultural attractions and exhibitions. The resort is 3 km from Playa del Carmen and approximately 63 km from Cancun International Airport. This strategic location allows for easy exploration of various nearby attractions.

Wellness

Occidental at Xcaret Destination features a comprehensive spa that includes a variety of treatments inspired by ancient Mayan traditions. The wellness amenities encompass services like massages, body treatments, and beauty services. Guests seeking relaxation can unwind in serene surroundings with holistic treatments.

Family-Friendly Activities

The resort offers dedicated areas for children with supervised activities and access to family-friendly pools. Guests can participate in various sports such as archery, tennis, and mini-golf, catering to all ages. This makes Occidental at Xcaret Destination a suitable choice for family vacations.

Highlights

Location: Steps from Xcaret Park

Dining: 11 restaurants for diverse cuisines

Suites: Royal Level for exclusive amenities

Wellness: Extensive spa with Mayan treatments

Activities: Wide range of sports and kids' activities

“This destination emphasizes immersion, primarily through unlimited access to Xcaret Park. I think it's a strong choice for families who want a lively, all-inclusive base, though some may find the dining experience inconsistent. Still, with its proximity to Mayan ruins and natural attractions, plus access to unique eco-adventures, the hotel's concept presents a compelling vacation.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Concierge
2 persons
345 sq. feet 
2 Double beds
Shower
Coffee machine
Deluxe Room
2 persons
345 sq. feet 
2 Double beds
Shower
Coffee machine
Royal Level Luxury
2 persons
435 sq. feet 
2 Double beds
Shower
Coffee machine
Royal Level Suite
2 persons
970 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Full body massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Occidental At Xcaret Destination offers a delightful selection of dining options, ranging from vibrant buffets to inviting a la carte restaurants. Guests can embark on a culinary adventure through authentic local flavors and international cuisines, all within a stunning tropical setting.
Occidental At Xcaret Destination Hotel Xcaret Park Restaurant photo The photo shows a large, brightly lit indoor dining area, likely within a hotel or resort. The space has a high, arched ceiling with a pink and white striped skylight section. The walls are a warm beige color and feature large arched windows, some of

Le Buffet

International buffet with local twists
Ambiance
Family-friendly dining atmosphere, vibrant and casual
Key Offerings
Live cooking stations and a wide variety of dishes suitable for all tastes
Reservation
No
Open daily from 07:00 AM to 10:00 PM

Restaurante Los Olivos

Italian
Ambiance
Family-friendly, cozy dining experience
Key Offerings
A selection of exquisite Italian dishes, perfect for family dinners
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM

Restaurante La Hacienda

Mexican
Ambiance
Warm and inviting setting, celebrating local culture
Key Offerings
Traditional Mexican recipes crafted with authentic ingredients
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM

Restaurante El Pescador

Seafood
Ambiance
Casual and relaxed environment, perfect for seafood lovers
Key Offerings
Freshly prepared fish and seafood specialties, enhancing the coastal flavors
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM

Restaurante D'Oriental

Chinese, Japanese, Thai
Ambiance
Invite your taste buds to explore Asian flavors in a cozy setting
Key Offerings
Diverse menu highlighting famed Asian dishes, showcasing rich traditions
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM

Restaurante Steak House

Steakhouse
Ambiance
Family-friendly vibe, perfect for meat lovers
Key Offerings
Delicious cuts of beef cooked to perfection, crafted for an enjoyable dining experience
Reservation
Recommended
Open daily from 06:00 PM to 10:00 PM

Restaurante La Piazza

Pizza
Ambiance
Casual, relaxed atmosphere, ideal for late-night cravings
Key Offerings
A variety of delicious pizzas available late into the night
Reservation
No
Open daily from 06:00 PM to 06:00 AM

Restaurante Pacos Tacos

Mexican
Ambiance
Casual and friendly atmosphere, perfect for pairing with drinks
Key Offerings
A selection of tasty tacos available late into the early hours, great for a night out
Reservation
No
Open daily from 06:00 PM to 02:00 AM

Club de Playa

International
Ambiance
Lively beachside setting with a welcoming vibe
Key Offerings
Menu featuring snacks and light fare, perfect for a midday meal
Reservation
No
Open daily from 07:00 AM to 04:00 PM

Location

Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
Map view
Carretera Fed. 307 Desde Chetumal A Puerto Juarez., Xcaret Park, Mexico, 77710
Nearby
Carretera Federal Cancun - Chetumal
Delphinus Xcaret
300 ft
Restaurants
Xin Gao
3100 ft
Carretera Chetumal-Puerto Juarez Km 282 Inside Hotel Xcaret
Explore Xcaret Park
Experience the Local Charm
Top Attractions
Activities
Dining
Entertainment
Xcaret Park
25 minutes' walk
A world-class eco-archaeological park featuring rivers, wildlife, and cultural performances making it a must-visit.
Xplor Park
18 minutes' walk
Adventure seekers will love this park with zip lines, amphibious vehicles, and underground rivers, ideal for adrenaline rushes.
Xenses
Xenses
16 minutes' walk
A sensory park offering unique experiences that twist perception through interactive and engaging installations.
Delphinus Xcaret
2 minutes' walk
Swim with dolphins in a beautiful natural setting, offering memorable encounters for families and couples alike.
Cenote Diving
9 minutes' drive
Venture into cenotes for snorkeling or diving; guided tours available to explore stunning underwater ecosystems.
Yoga Retreats
10 minutes' drive
Relax and rejuvenate in nearby yoga studios offering classes against a backdrop of serene nature, ideal for wellness.
Xin Gao
Xin Gao
12 minutes' walk
A casual spot with Asian specialties and fresh sushi. Enjoy a vibrant atmosphere with great service. Reservations recommended.
Restaurant Delphinus
5 minutes' walk
Offers a delightful mix of local flavors with a beautiful ocean view, specializing in seafood and traditional Mexican dishes.
Xcaret Night Show
25 minutes' walk
A beautiful nighttime performance featuring music, dance, and folklore that encapsulates Mexico's rich cultural heritage.
Local Bars
10 minutes' drive
Experience vibrant nightlife with family-friendly venues hosting events, live music, and local beverages for all ages.
Getting around
City Centre
Xcaret Park10 min  ·  3.9 mi
Airports
Playa Del Carmen, Quintana Roo (PCM)12 min  ·  4.8 mi
Cancun International Airport (CUN)96 min  ·  39.5 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in public areas for free.
Breakfast
The hotel Occidental At Xcaret Destination serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
589
Former name
Occidental Grand Xcaret
Questions of the users
About Occidental At Xcaret Destination
What dining options are available for lunch and dinner, and what about drinks?
15 November 2024
The All Inclusive program provides unlimited meals, snacks, and drinks throughout the day, featuring 11 restaurants including 5 à la carte options. Guests can also enjoy drinks from 10 bars, including alcoholic beverages.
Is entrance to Xcaret Park included in the booking package?
3 January 2025
No, entrance to Xcaret Park is not included in the standard package. However, guests can purchase the Unlimited Xcaret Xperience package for unlimited access during their stay.
Do I need transportation to access the beach from the hotel?
23 February 2025
No transportation is needed; the hotel features a manmade beach constructed for safe swimming and enjoyment of the natural beauty.
What is the process for upgrading to the Royal Level package at check-in?
18 March 2025
An upgrade to the Royal Level package can be requested upon check-in, subject to availability, allowing guests to enjoy additional exclusive services.
How much does it cost to gain unlimited access to Xcaret Park during the stay?
30 April 2025
The Unlimited Xcaret Xperience package costs $220 per adult and $110 for children ages 5 to 11, while children under 4 enter for free.
What type of transportation is available for airport transfers?
6 May 2025
The hotel offers transportation from the airport for an additional fee. Taxi services are also available for trips to nearby parks.
Are there gluten-free meal options available at the restaurants?
12 June 2025
Yes, the restaurants can accommodate guests with gluten allergies. It is recommended to inform the staff about specific dietary needs.
What is the Wi-Fi fee and coverage throughout the hotel?
21 July 2025
Wi-Fi is available throughout the resort at the following rates: $12 for 1 day, $25 for 3 days, and $45 for 7 days, with prices applying per device.
Are any of the hotel's facilities or bars currently closed?
9 August 2025
As of now, the sports bar and nightclub are closed for safety reasons. Other facilities remain open to guests.
Is it possible to book excursions or tours directly from the hotel?
17 September 2025
Yes, there is a dedicated tours company on site that offers various excursions and activities for guests.

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Rooms and Guests2 Guests, 1 Room

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Occidental At Xcaret Destination Hotel Xcaret Park Exterior photo An aerial shot captures a luxurious resort nestled on a rocky coastline, where lush greenery meets the turquoise waters of the ocean. The resort features several buildings with thatched roofs, blending harmoniously with the tropical environment. A la

Occidental At Xcaret Destination

8.3
Great1366 reviews
3.9 mi from center
135 US$
150 US$
per night
Mobile-only price