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Xcaret Park
Occidental At Xcaret Destination
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150 photos
Occidental At Xcaret Destination Hotel Xcaret Park Exterior photoOccidental At Xcaret Destination Hotel Xcaret Park Restaurant photoOccidental At Xcaret Destination Hotel Xcaret Park Room photo

Occidental At Xcaret Destination, Xcaret Park

Book on our site
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Check rooms and rates
From$150 /night
Check-in
02Sept
Check-out
03Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Xcaret Park, 77710
-
Next to the Xcaret Park
Great
8.2
8.1
/10
4.5
/5

Loved by Occidental At Xcaret Destination guests

Stroller-friendly resort
Delicious food
Friendly staff
Wild animals
"The beach, the pools and the natural park are awesome."
Gilda from Italy
read full review
"The animals were walking around in the hotel, and all the staffs were very kind and friendly."
Brandon
read full review
"We also loved snorkeling in the circular stone ocean inlet."
Marjorie Ann
read full review

5-star all-inclusive resort adjacent to Xcaret Park

Location

Occidental at Xcaret Destination is situated next to the Eco-Archaeological Park Xcaret and just 3 km from Playa del Carmen. This resort provides direct access to over 40 cultural attractions and exhibits celebrating Mexican art and traditions within the park. Guests enjoy convenient proximity to the Cancun International Airport, located 63.2 km away.

Amenities

The resort includes 765 rooms surrounded by beautiful jungle gardens, offering terraces or balconies. Guests can access 7 swimming pools, a private bay with soft white sand, and complete facilities for sports and activities. Dining is varied with 11 restaurants and 11 bars, catering to diverse culinary preferences and tastes.

Rooms

Rooms at Occidental at Xcaret Destination are designed to provide comfort for families or groups, featuring both Deluxe and Royal Level accommodations. The Royal Level rooms boast exclusive amenities such as personalized concierge service and access to a private pool. Each room includes a minibar replenished daily and offers beautiful views of the surrounding gardens.

Family-Friendly Features

Occidental at Xcaret Destination is equipped with a Kids Club that provides supervised activities for children, ensuring they are entertained throughout their stay. The resort includes dedicated children's pools and specific meal options tailored for younger guests. Family rooms are spacious, making it easy to accommodate parents and children together.

Exclusive Experiences

The hotel offers the Unlimited Xcaret Xperience package, granting guests unlimited access to Xcaret Park during their stay. This package allows visitors to explore unique attractions, including underground rivers and a butterfly farm, right next to the property. Additionally, services like personalized wedding packages can enhance the stay for couples.

Highlights

Location: Adjacent to Eco-archeological Park Xcaret

Amenities: 7 swimming pools and 11 restaurants

Rooms: Royal Level accommodations with exclusive services

Family-Friendly: Kids Club and dedicated children's pools

Exclusive Experience: Unlimited access to Xcaret Park

“This destination emphasizes immersion, primarily through unlimited access to Xcaret Park. I think it's a strong choice for families who want a lively, all-inclusive base, though some may find the dining experience inconsistent. Still, with its proximity to Mayan ruins and natural attractions, plus access to unique eco-adventures, the hotel's concept presents a compelling vacation.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Occidental At Xcaret Destination offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Room image
    Royal Level Luxury
    2 persons
    40 sq. feet
    2 Double beds
    Air conditioning
    Bathtub
    room details
  • Room image
    Deluxe Room
    2 persons
    32 sq. feet
    2 Double beds
    Air conditioning
    Coffee machine
    room details
  • Room image
    Junior Suite
    2 persons
    47 sq. feet
    2 King Size Beds
    Air conditioning
    Coffee machine
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Occidental At Xcaret Destination offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Snorkelling
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Mini golf
  • Archery

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Special diet menus

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Aqua park
  • Live entertainment
  • Night club
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Full body massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
Show more

Dining Onsite

Occidental At Xcaret Destination offers a delightful selection of dining options, ranging from vibrant buffets to inviting a la carte restaurants. Guests can embark on a culinary adventure through authentic local flavors and international cuisines, all within a stunning tropical setting.

  • Le Buffet

    International buffet with local twists
    Ambiance
    Family-friendly dining atmosphere, vibrant and casual
    Key Offerings
    Live cooking stations and a wide variety of dishes suitable for all tastes
    Reservation
    No
    Open daily from 07:00 AM to 10:00 PM

  • Restaurante Los Olivos

    Italian
    Ambiance
    Family-friendly, cozy dining experience
    Key Offerings
    A selection of exquisite Italian dishes, perfect for family dinners
    Reservation
    Recommended
    Open daily from 06:00 PM to 10:00 PM

  • Restaurante La Hacienda

    Mexican
    Ambiance
    Warm and inviting setting, celebrating local culture
    Key Offerings
    Traditional Mexican recipes crafted with authentic ingredients
    Reservation
    Recommended
    Open daily from 06:00 PM to 10:00 PM

  • Restaurante El Pescador

    Seafood
    Ambiance
    Casual and relaxed environment, perfect for seafood lovers
    Key Offerings
    Freshly prepared fish and seafood specialties, enhancing the coastal flavors
    Reservation
    Recommended
    Open daily from 06:00 PM to 10:00 PM

  • Restaurante D'Oriental

    Chinese, Japanese, Thai
    Ambiance
    Invite your taste buds to explore Asian flavors in a cozy setting
    Key Offerings
    Diverse menu highlighting famed Asian dishes, showcasing rich traditions
    Reservation
    Recommended
    Open daily from 06:00 PM to 10:00 PM

  • Restaurante Steak House

    Steakhouse
    Ambiance
    Family-friendly vibe, perfect for meat lovers
    Key Offerings
    Delicious cuts of beef cooked to perfection, crafted for an enjoyable dining experience
    Reservation
    Recommended
    Open daily from 06:00 PM to 10:00 PM

  • Restaurante La Piazza

    Pizza
    Ambiance
    Casual, relaxed atmosphere, ideal for late-night cravings
    Key Offerings
    A variety of delicious pizzas available late into the night
    Reservation
    No
    Open daily from 06:00 PM to 06:00 AM

  • Restaurante Pacos Tacos

    Mexican
    Ambiance
    Casual and friendly atmosphere, perfect for pairing with drinks
    Key Offerings
    A selection of tasty tacos available late into the early hours, great for a night out
    Reservation
    No
    Open daily from 06:00 PM to 02:00 AM

  • Club de Playa

    International
    Ambiance
    Lively beachside setting with a welcoming vibe
    Key Offerings
    Menu featuring snacks and light fare, perfect for a midday meal
    Reservation
    No
    Open daily from 07:00 AM to 04:00 PM

Occidental At Xcaret Destination Location

Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Xcaret Park, 77710
Explore Xcaret Park
Experience the Local Charm
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Xcaret Park
25 minutes' walk
A world-class eco-archaeological park featuring rivers, wildlife, and cultural performances making it a must-visit.
Xplor Park
18 minutes' walk
Adventure seekers will love this park with zip lines, amphibious vehicles, and underground rivers, ideal for adrenaline rushes.
Xenses
Xenses
16 minutes' walk
A sensory park offering unique experiences that twist perception through interactive and engaging installations.
Delphinus Xcaret
2 minutes' walk
Swim with dolphins in a beautiful natural setting, offering memorable encounters for families and couples alike.
Cenote Diving
9 minutes' drive
Venture into cenotes for snorkeling or diving; guided tours available to explore stunning underwater ecosystems.
Yoga Retreats
10 minutes' drive
Relax and rejuvenate in nearby yoga studios offering classes against a backdrop of serene nature, ideal for wellness.
Xin Gao
12 minutes' walk
A casual spot with Asian specialties and fresh sushi. Enjoy a vibrant atmosphere with great service. Reservations recommended.
Restaurant Delphinus
5 minutes' walk
Offers a delightful mix of local flavors with a beautiful ocean view, specializing in seafood and traditional Mexican dishes.
Xcaret Night Show
25 minutes' walk
A beautiful nighttime performance featuring music, dance, and folklore that encapsulates Mexico's rich cultural heritage.
Local Bars
10 minutes' drive
Experience vibrant nightlife with family-friendly venues hosting events, live music, and local beverages for all ages.
Getting around
  • City Centre
    Xcaret Park 2 min  ·  400 ft
  • Airports
    Aeropuerto de Playa del Carmen (PCM) 12 min  ·  4.8 mi
    Cozumel (CZM) 46 min  ·  18.8 mi
Want to see Exclusive Early Booking Rate?
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in public areas for free.
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
Spanish
Number of rooms:
589
Former name
Occidental Grand Xcaret

Reviews and Ratings

Feedback about Occidental At Xcaret Destination from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Occidental At Xcaret Destination is noted for its location within a lush, jungle-like setting, where guests often encounter wildlife roaming freely. Many appreciate the spacious rooms, while the cove beach offers calm waters protected from large waves and seaweed, particularly suitable for families. Some guests have mentioned that the check-in process can be slow. With convenient access to Xcaret Park, it's considered a good value, with many dining options including restaurants with AC.
Show moreShow less
Review score
Based on 8369 verified reviews
9.1 /10
Perfect
89 %
Recommend
Location
8.8/10
Cleanliness
8.6/10
Paid Wi-Fi
5.7/10
Breakfast
7.9/10
Pros
Greenery and nature
Friendly staff
Fantastic location
Cons
Outdated rooms
Guest reviews
based on 8369 reviews
9.1/10
based on 1379 reviews
8.2/10
Reese from United States
Family with children
Deluxe Room
3 nights in November 2025
|
Reviewed: January 21, 2026
8.7/10

pretty charmed by the lush surroundings

lush jungle big pools unique experience
the resort locates back in a lush jungle environment. pools were big. wildlife lives on the grounds. deer, monkeys, coatis and birds provides a surreal resort experience. the beach sits in a cove, it is great for kids who swim and play within view.
check in took a long time, it felt unorganized.
Facilities
9/10
the hotel features walking trails connecting the lobby to buildings, pools, and the beach. golf cart shuttles is available. a gondola crosses a manmade river from the resort to the park.
Dining
8/10
the breakfast offers views overlooking the sea. the food features varied choices. kitchen staff can work around dietary needs. service at royal level restaurant are good.
Service
9/10
staff members acts friendly. many staff at restaurants work hard. i thank monica for covering breakfasts. i also thank ricardo who served dinners.
0 Helpful
|
Show less
Show more reviews
Questions of the users
About Occidental At Xcaret Destination
What dining options are available for lunch and dinner, and what about drinks?
15 November 2024
The All Inclusive program provides unlimited meals, snacks, and drinks throughout the day, featuring 11 restaurants including 5 à la carte options. Guests can also enjoy drinks from 10 bars, including alcoholic beverages.
Is entrance to Xcaret Park included in the booking package?
3 January 2025
No, entrance to Xcaret Park is not included in the standard package. However, guests can purchase the Unlimited Xcaret Xperience package for unlimited access during their stay.
Do I need transportation to access the beach from the hotel?
23 February 2025
No transportation is needed; the hotel features a manmade beach constructed for safe swimming and enjoyment of the natural beauty.
What is the process for upgrading to the Royal Level package at check-in?
18 March 2025
An upgrade to the Royal Level package can be requested upon check-in, subject to availability, allowing guests to enjoy additional exclusive services.
How much does it cost to gain unlimited access to Xcaret Park during the stay?
30 April 2025
The Unlimited Xcaret Xperience package costs $220 per adult and $110 for children ages 5 to 11, while children under 4 enter for free.
What type of transportation is available for airport transfers?
6 May 2025
The hotel offers transportation from the airport for an additional fee. Taxi services are also available for trips to nearby parks.
Are there gluten-free meal options available at the restaurants?
12 June 2025
Yes, the restaurants can accommodate guests with gluten allergies. It is recommended to inform the staff about specific dietary needs.
What is the Wi-Fi fee and coverage throughout the hotel?
21 July 2025
Wi-Fi is available throughout the resort at the following rates: $12 for 1 day, $25 for 3 days, and $45 for 7 days, with prices applying per device.
Are any of the hotel's facilities or bars currently closed?
9 August 2025
As of now, the sports bar and nightclub are closed for safety reasons. Other facilities remain open to guests.
Is it possible to book excursions or tours directly from the hotel?
17 September 2025
Yes, there is a dedicated tours company on site that offers various excursions and activities for guests.

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