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From55US$ /night
Check-in
02Dec2025Select date
Check-out
03Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710
-
Near the beach
Perfect
7.8
7.4
/10
4.4
/5

Rooms

The hotel offers 69 rooms providing a comfortable setting in Playa del Carmen. Accommodations include Palm Standard Rooms, Palm Lofts, and Deluxe Suites, ensuring various choices. The Deluxe One Bedroom Suite expands over 802 sq ft, featuring a separate living area and wet bar.

Location

Hotel The Palm is situated just steps from Quinta Avenida, a bustling hub of restaurants and shops. The hotel's proximity to the beach allows for easy relaxation by the shore. Guests can also find ferry services nearby to Isla Cozumel.

Dining

On-site dining at The Irene restaurant showcases authentic Mexican cuisine and international dishes. A snack bar provides dining options throughout the day, catering to various tastes. The hotel's culinary offerings reflect the essence of local culture.

Wellness

Guests can rejuvenate at the therapeutic spa, which draws inspiration from Mayan traditions. A rooftop pool area offers a relaxing space with available cabanas for reservation. The hotel also hosts wellness sessions that focus on emotional and physical well-being.

Events

The hotel features event rooms suitable for gatherings of up to 25 people, made perfect for business meetings or social events. The central gardens offer an outdoor option for cocktail parties and ceremonies. Catering services are available for a fully supported event experience.

Highlights

Location: Steps from Quinta Avenida

Rooms: 69 individually styled accommodations

Dining: The Irene restaurant on-site

Wellness: Therapeutic spa with Mayan treatments

Events: Room available for 25 guests

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard King Room
2 persons
25 m² 
1 King-size bed
Shower
Air conditioning
Palm Loft
2 persons
60 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Room
2 persons
60 m² 
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
Deluxe Queen Room Two Queen Beds
2 persons
80 m² 
2 King Size Beds
Shower
Coffee machine
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Getting around

A list of all available modes of transport

City Centre
Playa del Carmen500 m
Airports
Aeropuerto de Playa del Carmen (PCM) 1.3 km
Cancun (CUN) 56.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers

Guest Parking

  • Cookware/ Kitchen utensils

Services

  • Room service
  • Housekeeping
  • Tours/Ticket assistance

Dining

  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Sun terrace
  • Garden area
  • Jacuzzi
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture

Bathroom

  • Free toiletries

Self-catering

  • Cookware/ Kitchen utensils

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710
Map view
Calle 8 Manzana 29 Lote 5 Entre 10 Y 5Ta Avenida, Playa del Carmen, Mexico, 77710
Nearby
152 Calle Quinta Avenida
Quinta Avenida
160 m
Av. Benito Juárez
Los Fundadores Park
590 m
Museum
Museo Frida Kahlo Playa Del Carmen
80 m
Night club
Coco Bongo
290 m
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
80 m
5th Avenue 4th and 6th Streets
Sun Jaguar
220 m
5ta Avenida
Galeria de Arte 5ta Avenida
300 m
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
460 m
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
470 m
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
560 m
Aquarium
Aquarium Beach
390 m
Beach
Playacar
650 m
Night club
Club 01
30 m
Casino
Grand Riviera Casino
220 m
Night club
Mandala Playa del Carmen
240 m
Night club
Salon Salsanera
220 m
Beach
INTI Beach
360 m
Shopping Area
Plaza Calle Corazon
260 m
Restaurants
La Cazota Grill Restaurant
90 m
Quinta Avenida Between Calle 6 and 8
Don Mario Ristorante Pizzeria
40 m
Avenida 10 Calle 8
Mi Pueblo
60 m
5ta Avenida y Calle 8 Col. Centro
EatItaly by Il Baretto
70 m
5TA Avenida Esquina Calle 8
Eat Italy
50 m
5TA Avenida Esquina Calle 8
Sabor a Mar
10 m
Calle 8 entire 5 Av. y 10 Av.
Patio 8
70 m
5ta Avenida Esquina Con Calle 8 Enfrente de restaurante Mi Pueblo
La Famiglia
190 m
Av. 10 con calle 10
Roof Club
20 m
Calle 8 Norte
Tropical Playa del Carmen
110 m
Ave. entre 8 y 10 Nte. 5ta Entre Calle 8 Y Calle 10 Nte
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Property information and rules
Check-in
from 15:00-18:00
Check-out
from 11:00-12:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
A full breakfast is served at the price of MXN 200 per person per day. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Portuguese
Number of floors:
5
Number of rooms:
84
Former name
Palm at Playa
Questions of the users
About Hotel The Palm (Adults Only)
Is there free parking available for guests staying at the hotel?
10 November 2024
Yes, there is complimentary parking for all guests.
Is the Wi-Fi strong enough for video conferencing during my stay?
15 November 2024
Absolutely, the Wi-Fi is robust and suitable for video calls.
How can I arrange airport transfer from Cancun to the hotel?
20 November 2024
To book airport transfer, please reach out to the concierge by emailing guestservice@palmatplaya.com or calling +52 1 998 279 4090. Costs will be provided upon inquiry.
What are the current hours of operation for the swimming pool?
25 November 2024
The swimming pool is open daily from 11 AM to 9 PM.
Am I allowed to drop off my luggage before checking in?
30 November 2024
Yes, guests can leave their luggage at the hotel prior to check-in.
Do the guest rooms come equipped with a refrigerator for storing food and drinks?
5 December 2024
Yes, all suites are equipped with a mini-fridge to store your refreshments.
What is the age limit for guests at this hotel?
10 December 2024
The hotel accommodates guests aged 14 and older.
Are there facilities available for hosting small events or meetings?
15 December 2024
Yes, the hotel offers event spaces suitable for meetings and social gatherings.
Is smoking permitted on the hotel balconies?
20 December 2024
Smoking is allowed on balconies, but not inside the rooms.
Can guests request specific arrangements for their accommodations?
25 December 2024
Requests for specific arrangements can be made when booking directly with the hotel.
Check-in
02Dec2025Select date
Check-out
03Dec2025Select date
Rooms and Guests2 Guests, 1 Room