Mercure Hotel Raphael Wien, Vienna ➤ Reviews, Rooms & Prices 2026

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Mercure Hotel Raphael Wien Exterior photo

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Key details

About the Hotel

Wallgasse 23, Vienna, Austria, 1060

Near the historic city center

Great

8.0

8.2

/10

4.0

3.9

Loved by Mercure Hotel Raphael Wien guests

Spacious rooms
Helpful staff
Excellent breakfast
Comfortable stay

"The room was very clean, with all the necessary items, very hospitable and with a view to Raimund theatre."

monicavasile from Romania

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"The location is great, easily accessible. The rooms were spotlessly clean with comfortable beds and efficient air con."

David from United Kingdom

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"A good sized room with all the amenities, quiet, modern, clean and cosy."

Carmen G

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Location

Mercure Hotel Raphael Wien is located just a short walk from the city center, providing easy access to Vienna's famous landmarks. Guests can reach the Vienna State Opera and the historic Ringstrasse within 15 minutes on foot. The hotel is conveniently situated near public transportation, offering quick connections to other parts of the city.

Rooms

The hotel offers 78 spacious rooms, including family rooms designed for comfort and ease. Each room features a flat-screen TV, a work desk, and air conditioning for a pleasant stay. Guests can choose from different room types, with some offering picturesque views of the city.

Dining

On-site dining is available at Café Raphael, where regional specialties and international dishes are served. Guests can experience varied menus featuring seasonal ingredients. The hotel also offers a buffet breakfast to set guests up for their day of exploration.

Wellness

Mercure Hotel Raphael Wien includes a fitness center equipped with exercise machines and weights for workout enthusiasts. Guests can also unwind in the sauna, offering an opportunity to relax after a busy day. Special wellness packages are available for those looking for a more comprehensive experience.

Business Facilities

For business travelers, the hotel provides meeting rooms suitable for both small and large gatherings. Audio-visual equipment is available to support presentations and conferences. The hotel's location also allows easy access to Vienna's business district.

Highlights

Location: easy access to Vienna's famous landmarks

Rooms: 78 spacious rooms with flat-screen TVs

Dining: Café Raphael serving regional specialties

Wellness: fitness center equipped with exercise machines

Business: meeting rooms suitable for both small and large gatherings

“This hotel's prime asset is its location, handy for both the Westbahnhof and Vienna's cultural heart. I noted comments about the rooms being comfortable, though some bathrooms could use an update. For travelers prioritizing easy access to transport and attractions, it presents a solid option.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.8/10Review score

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Highlights from guests

Guest ParkingParking Savior

The hotel has a car park; this is a huge convenience in the area. You can park your small car there.

Klaus from Austria

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DiningBreakfast Bonanza

The breakfast offers a wide variety of options. You can enjoy it in a very pleasant and well-decorated area.

Ingrid from Sweden

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Room FeaturesBright Space

The rooms are bright, well-lit and spacious. Many rooms face the Raimund Theater. There is a mini fridge.

Rajesh from India

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BedroomSleep Comfort

The bed was really comfortable. The room was also warm and had enough shelf space for storage.

Aaliyah from Canada

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Select your room type

Mercure Hotel Raphael Wien offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Privilege Double Room

2 persons

220 sq. feet

1 Double bed

Coffee machine

Heating

room details

Standard Twin Room

2 persons

195 sq. feet

2 Single beds

Heating

Bathtub

room details

Studio Suite

2 persons

270 sq. feet

1 King-size bed

Coffee machine

Heating

room details

Standard Double Room

2 persons

195 sq. feet

1 Double bed

Heating

Bathtub

room details

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Price and Room Availability Calendar

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Facilities

Mercure Hotel Raphael Wien offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.9/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Housekeeping
Dry cleaning
Tours/Ticket assistance

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Spa & Leisure

Sauna

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Mercure Hotel Raphael Wien Location

Wallgasse 23, Vienna, Austria, 1060

Map view

Wallgasse 23, Vienna, Austria, 1060

City landmarks

Palace

Schonbrunn Palace

1.3 mi

Church

St. Stephen's Cathedral

1.9 mi

Palace

The Hofburg

1.6 mi

Museum

Museum of Art History

1.3 mi

Museum

Museum of Natural History Vienna

1.3 mi

Palace

Viennese coffeehouses

1.8 mi

Square

MuseumsQuartier

1.5 mi

Zoo

Schonbrunn Zoo

1.8 mi

Aquarium

House of the Sea

4800 ft

Museum

Albertina

1.6 mi

Museum

Secession

1.4 mi

Museum

Vienna Technical Museum

1.1 mi

Landmark

Hofmobiliendepot • Mobel Museum Wien

3900 ft

Park

Schonbrunner Schloss Park

1.5 mi

Public Building

Rathaus

1.6 mi

Church

Church of Mariahilf

4300 ft

Museum

Leopold Museum

1.5 mi

Landmark

Wien Museum Haydnhaus mit Brahms Gedenkraum

2100 ft

Garden

Belvedere Palace

1.9 mi

Landmark

The Republic Monumnet

1.4 mi

Opera House

Vienna State Opera

1.6 mi

Public Building

Austrian Parliament Building

1.4 mi

Gallery

WestLicht Center for Photography

3900 ft

Landmark

Zoom Children's Museum

1.4 mi

Church

Stiftskirche

5200 ft

Museum

Museum of Modern Art Ludwig Foundation

1.4 mi

Church

St. Charle's Church

1.6 mi

Nearby

Church

Church of Saint Mary of the Victory

1200 ft

Mariahilfer Guertel 37 1st Floor

Museum of Contraception and Abortion

1500 ft

Hapsburg Palace

Kaiser Franz II Monument

1700 ft

Restaurants

Il Teatro Milano Ristorante

300 ft

Mittelgasse 26 at the Corner to Wallgasse 29

Ristorante Opera Dei Vini Vienna

600 ft

Wallgasse 26/A-1060

Happy Buddha

1200 ft

Mariahilfer Guertel 9

cucinaCipriano

700 ft

Aegidigasse 15

Dingelstedt3

1100 ft

Dingelstedtgasse 3

On Sud

1200 ft

Dingelstedtgasse 3 Maria vom Siege

Kanguruh Pub

1200 ft

Buergerspitalgasse 20

Restaurant Donaudelta

1300 ft

Sechshauser Guertel 7

MiLL

1300 ft

Millergasse 32

Explore Vienna

Explore Vienna Near Mercure Hotel Raphael

Church of Saint Mary of the Victory

5 minutes' walk

A stunning baroque church known for its ornate interior and historical significance, only a short stroll away.

Museum of Contraception and Abortion

6 minutes' walk

Unique museum dedicated to reproductive health, offering insightful exhibits on personal freedoms and health innovation.

Museum of Art History

25 minutes' walk

Home to an impressive collection, the museum features masterpieces from artists like Rembrandt and Vermeer, engaging art lovers.

Schönbrunn Palace

25 minutes' walk

A UNESCO World Heritage site with beautiful gardens and rich history, reflecting the grandeur of the Habsburg dynasty.

Cycling along the Danube Canal

10 minutes' ride

A scenic bike ride along the canal offers views and fresh air. Bike rentals are available at various points.

Relaxation at Burggarten

30 minutes' walk

This serene park is perfect for meditation or leisurely walks amidst beautifully manicured gardens and historic statues.

Thrilling Experiences at Haus des Meeres

18 minutes' walk

A unique aquarium and terrarium experience featuring exotic animals and a panoramic view of Vienna from the rooftop.

Il Teatro Milano Ristorante

2 minutes' walk

Charming Italian restaurant known for its authentic pasta dishes and cozy ambiance, perfect for a family meal.

Ristorante Opera Dei Vini Vienna

2 minutes' walk

Italian eatery featuring a relaxed atmosphere with regional wines and pizza; ideal for a casual dining experience.

Happy Buddha

5 minutes' walk

Authentic Asian restaurant offering a variety of dishes, suitable for diverse dietary needs, in a welcoming setting.

Viennese Coffeehouses

30 minutes' walk

Classic venues serving rich coffee and pastries with live music options, offering a taste of local culture and history.

Dingelstedt3

4 minutes' walk

Intimate bar known for its live music events and laid-back atmosphere, ideal for a relaxed night out with friends.

Getting around

City Centre

Vienna32 min · 1.6 mi

Airports

Vienna International (VIE)35 min · 14.4 mi

Underground

Gumpendorfer Strasse3 min · 700 ft

Margaretengurtel6 min · 1700 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site at EUR 20 per day.

Internet

High-speed internet access is available in public areas for free.

Breakfast

A full breakfast is served at the price of EUR 20 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Hungarian, Romanian, Polish, Russian, Bulgarian, Thai, Ukrainian

Year renovated:

2011

Number of floors:

Number of rooms:

Former name

Das President / Ibis Styles President / Golden Tulip Hotel President

Reviews and Ratings

Feedback about Mercure Hotel Raphael Wien from previous guests about their experience.

Review summary

Based on recent reviews

Guests often appreciate the hotel's convenient location, with easy access to tram and underground stops and proximity to an Aldi supermarket. Many find the rooms spacious and well-decorated, some even enjoying complimentary minibar drinks in privileged double rooms. The breakfast is generally well-received, although a few guests would prefer a greater variety of hot dishes. Some guests have noted that the parking garage can be a bit narrow and challenging to navigate.

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Review score

Based on 1391 verified reviews

7.6/10

Very good

79%

Recommend

Location

8.8/10

Staff

8.8/10

Paid Wi-Fi

6.4/10

Facilities

7.9/10

Pros

Clean room

Friendly staff

Good location

Diverse breakfast

Cons

Thin walls

Parking information

Low water pressure

based on 581 reviews

4/5

sawyer from united states

Family with children

standard double room

3 nights in November 2025

Reviewed:December 18, 2025

6/10

adequate stay with some drawbacks

visible water damageleaking rainwater

the cleanliness was a problem. the floor had visible water damage. rainwater leaked into the room through a closed balcony window (i think they forgot about the windows!). it felt more like a budget motel, honestly.

0 Helpful