Mercure Welcome Melbourne, Melbourne ➤ Reviews, Rooms & Prices 2026

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Mercure Welcome Melbourne Exterior photo

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Key details

About the Hotel

265 Little Bourke Street, Melbourne, Australia, 3000

Steps from the city center

Very good

7.3

7.7

/10

2.7

3.3

Loved by Mercure Welcome Melbourne guests

Prime location
Helpful staff
Spacious room
Delicious dinner
Convenient access

"I loved being able to have a peaceful night sleep as there were no outside disturbances from street noise etc."

Bebej1976 from United Kingdom

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"We opted to get 2x $25 hotel credit instead of getting our room cleaned but you can opt for extra Accor points."

Brendon P from Australia

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"The room was great for our one night stay."

jules3995 from Australia

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Location

Mercure Welcome Melbourne is situated in the heart of Melbourne's central business district. Guests can explore popular attractions such as Federation Square, Flinders Street Station, and the vibrant Queen Victoria Market, all within walking distance. The hotel lies near major public transport options, making it accessible for both business and leisure travelers.

Rooms

The hotel offers 330 well-appointed rooms, each designed for both comfort and functionality. Rooms feature contemporary furnishings, flat-screen TVs, and minibars to enhance the guest experience. The hotel provides a range of room types, including Standard and Privilege Rooms, catering to various needs.

Dining

The hotel showcases the on-site Restaurant and Bar, offering a selection of international dishes and local favorites. Guests can enjoy breakfast, lunch, and dinner in a casual setting, with options available for all dietary preferences. For added convenience, room service is also available for those who prefer to dine in.

Business Facilities

Mercure Welcome Melbourne caters to business travelers with 7 versatile meeting rooms, equipped to host a variety of events. The hotel provides audio-visual equipment to facilitate presentations and meetings effectively. A dedicated business center offers additional support for corporate needs.

Wellness

The hotel includes fitness facilities equipped with cardio machines and weights for guests looking to maintain their workout routines. Guests can unwind in the sauna after a busy day. This wellness offering supports guests in balancing relaxation with their fitness goals.

Highlights

Location: Melbourne's central business district

Rooms: 330 well-appointed rooms

Dining: Restaurant and Bar

Business: 7 versatile meeting rooms

“The location on Bourke Street Mall puts you directly into Melbourne's shopping and entertainment scene. Louden Kitchen & Grill stands out with its diverse menu, while in-room workspaces cater well to business needs. I noted some mentions of slow check-in and parking issues, suggesting potential areas for improvement in an otherwise well-situated stay.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.2/10Review score

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Highlights from guests

DiningFoodie Paradise

So many restaurants just downstairs! From Chinatown eats to hidden laneway cafes, it's all steps away.

Mei Lin from China

Review on

Guest ParkingParking Solved!

Wilson parking is nearby and affordable. Just validate at the hotel for a discounted rate. Easy!

Angus from Scotland

Review on

BedroomComfy King!

The king bed was super comfy. Slept like a log! The room was clean and spacious too.

Kayla from Canada

Review on

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Select your room type

Mercure Welcome Melbourne offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Room

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Standard Twin Room

2 persons

250 sq. feet

2 Single beds

Shower

Heating

room details

Superior Room 1 King 1 Single Bed

2 persons

280 sq. feet

1 King-size bed

Shower

Heating

room details

Standard King Room

2 persons

280 sq. feet

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

Mercure Welcome Melbourne offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Mercure Welcome Melbourne, the dining experience unfolds in inviting settings that embrace local flavors and cater to diverse dietary needs. From a vibrant all-day grill to a classic café, there's a culinary delight waiting to be discovered at every mealtime.

Mercure Welcome Melbourne Restaurant photo

Louden Bar and Grill

Australian

Ambiance

A contemporary and family-friendly setting perfect for casual dining.

Key Offerings

Start the day with a hearty breakfast featuring a bakery station, classic hot dishes, and an array of fresh juices, complemented by bottomless espresso or tea.

Reservation

Not needed.

Open daily for breakfast from 06:30 - 10:00.

Louden Kitchen & Grill

Contemporary Australian and casual all-day dining

Ambiance

A welcoming atmosphere that invites guests to relax and enjoy a leisurely meal.

Key Offerings

A diverse menu that appeals to all tastes, featuring dishes made from fresh, local produce, ensuring a satisfying dining experience.

Reservation

Not needed.

Hours vary.

The Classic Café

Casual café fare

Ambiance

A cozy nook offering a laid-back vibe, perfect for quick bites or relaxed meals.

Key Offerings

Delight in homemade soups, gourmet burgers, and indulgent milkshakes alongside traditional café offerings such as muffins and expertly brewed espresso.

Reservation

Not needed.

Hours vary.

Mercure Welcome Melbourne Location

265 Little Bourke Street, Melbourne, Australia, 3000

Map view

265 Little Bourke Street, Melbourne, Australia, 3000

City landmarks

Casino

Crown Melbourne

1.1 mi

Stadium

Melbourne Cricket Ground

1.5 mi

Landmark

Eureka Skydeck

4100 ft

Gallery

National Gallery of Victoria

3000 ft

Aquarium

SEA LIFE Melbourne Aquarium

4800 ft

Botanical Garden

Royal Botanic Gardens Victoria

1.5 mi

Landmark

Collins Street

3000 ft

Square

Federation Square

2700 ft

Gallery

Arts Centre Melbourne

4200 ft

Landmark

Shrine of Remembrance

1.3 mi

Landmark

Royal Exhibition Building

5200 ft

Museum

Old Melbourne Gaol

2900 ft

Parking area

Docklands Stadium

1.0 mi

Museum

Melbourne Museum

5100 ft

Landmark

Acmi

2700 ft

Park

Fitzroy Gardens

1.1 mi

Park

Carlton Gardens

5200 ft

Church

St Paul's Cathedral

2200 ft

Museum

Immigration Museum

3900 ft

Public Building

Parliament House of Victoria

3000 ft

Zoo

Melbourne Zoo

2.1 mi

Landmark

Hosier Lane

2500 ft

Museum

Old Treasury Building

3700 ft

Church

St Patrick's Cathedral

3900 ft

Monument

Cooks' Cottage

1.0 mi

River

Yarra River

5100 ft

Nearby

Mall

Block Arcade

1800 ft

Library

State Library Victoria

1300 ft

Little Bourke Street

Chinatown

1400 ft

Store

Melbourne Central

1300 ft

Restaurants

Chin Chin

2700 ft

Target Centre 222 Bourke St

The Louden Kitchen & Grill

200 ft

265 Little Bourke St

Din Tai Fung

300 ft

Emporium L 4 287 Lonsdale St Emporium Melbourne

Red Piggy

200 ft

263 Little Bourke St Level 3

Namoo Japanese Cafe

300 ft

1/167 Queen St

Chokolait Emporium

300 ft

Store 342

The Lounge

300 ft

243 Swanston St

David Jones Foodhall

400 ft

310 Bourke St

Jones The Grocer

300 ft

287 Lonsdale St Shop 008

Explore Melbourne

Explore Your Melbourne Experience

National Gallery of Victoria

11 minutes' walk

Australia's oldest and most visited art museum features an impressive collection of international and Australian art.

Eureka Skydeck

15 minutes' walk

Offering breathtaking 360-degree views of Melbourne from the highest observation deck in the Southern Hemisphere.

Melbourne Museum

19 minutes' walk

The largest museum in the Southern Hemisphere features a range of exhibits from natural history to cultural displays.

Federation Square

10 minutes' walk

A vibrant cultural precinct hosting various events, galleries, restaurants, and the iconic Australian Centre for the Moving Image.

Biking through Yarra Park

15 minutes' walk

Bike-friendly pathways through lush greenery ideal for both hobbyist and advanced cyclists; rental bikes available nearby.

Yoga at Albert Park

20 minutes' walk

Relaxing outdoor yoga sessions in beautiful surroundings; classes typically run during mornings and evenings, suitable for all levels.

Walking Tour of Melbourne's Laneways

10 minutes' walk

Guided tours exploring street art and hidden gems in iconic laneways; great for culture enthusiasts and storytelling fans.

Chin Chin

10 minutes' walk

Vibrant atmosphere with modern Thai cuisine, famed for its flavorful dishes and trendy cocktails; reservations recommended.

The Louden Kitchen & Grill

1 minute' walk

Casual dining spot offering hearty grilled meals and local favorites, perfect for families and business travelers alike.

Din Tai Fung

1 minute' walk

Famous Taiwanese dumpling house with signature xiao long bao; the modern setting suits couples and families.

Arts Centre Melbourne

16 minutes' walk

A hub for live performances from theatre to music; check the schedule for diverse events suitable for all ages.

Chinatown Night Market

5 minutes' walk

Lively evening market with food stalls and live performances; ideal for families seeking diverse culinary experiences.

Getting around

City Centre

Melbourne5 min · 1400 ft

Airports

Essendon Fields (MEB)23 min · 9.4 mi

Tullamarine (MEL)33 min · 13.7 mi

Train

Flinders Street Station8 min · 2000 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at AUD 24 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of AUD 25 per person per day.

Pets

Pets are not allowed.

Year renovated:

2008

Number of floors:

Number of rooms:

330

Reviews and Ratings

Feedback about Mercure Welcome Melbourne from previous guests about their experience.

Review summary

Based on recent reviews

Guests often highlight the hotel's excellent location, making it easy to reach shops and shows like Myer and David Jones. Many found the rooms comfortable and well-equipped, with good charging ports and TV options. Some guests have noted that the walls are not soundproofed. The hotel is also conveniently located in Chinatown, close to many services, and offers good value for money, especially when including breakfast.

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Review score

Based on 2336 verified reviews

7.0/10

Very good

65%

Recommend

Location

9.2/10

Staff

8.4/10

Paid Wi-Fi

7.2/10

Facilities

7.3/10

Pros

Central location

Prompt replies

Lovely restaurant

Cons

System outage

Noisy pipes

based on 4813 reviews

3.5/5

William from United Kingdom

Single

Standard Queen Room

4 nights in November 2025

Reviewed:November 26, 2025

8.5/10

city center delight

accessible locationfresh optionsefficient concierge

i found the location very accessible to public transport options. i enjoyed the fresh, hot options during breakfast each morning of my stay. the concierge was efficient at providing needed items like fresh towels promptly.

the bathroom was quite small though kept very clean .

Facilities

9/10

the hotel offers a variety of amenities including a fitness center, a restaurant, and a bar . there are also meeting rooms available to accommodate business needs, with wi-fi available in all public areas.

Service

8/10

the staff members are consistently helpful, providing assistance with directions, luggage storage, and room requests. the hotel includes services such as daily housekeeping, dry cleaning, and a 24-hour reception desk.

0 Helpful

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Paul from Australia

Business traveller

Standard Queen Room

4 nights in August 2025

Reviewed:November 10, 2025

8.3/10

Central Location, Functional Amenities

central locationuseful chromecastroom fridgepoor soundproofing

I found the hotel's location quite convenient. It was a short walk to shopping areas. The availability of Chromecast was useful for streaming content from my devices. I also appreciated the presence of an ironing board and a fridge in the room.

the soundproofing in the room was not effective. I could easily hear conversations and noise from the hallway, impacting the overall quietness.

Rooms

8/10

The room included a comfortable queen bed and basic furnishings. I had access to a television with numerous channels. The bathroom was clean and featured a shower with consistent hot water.

Location

9/10

The hotel is situated close to multiple transport options. A wide variety of dining options are available nearby. The hotel's proximity to the central business district made it easy to attend meetings.

Service

8/10

The front desk was staffed 24 hours a day. This provided flexibility for late arrivals. Staff members were generally helpful with directions. The housekeeping staff maintained a tidy environment throughout the public areas.

0 Helpful