Name: Mercure Melbourne City Centre, Melbourne
Address: 265 Little Bourke Street, Melbourne, Victoria, 3000
Price range: US$79+
Rating: 7.2

75 photos

Mercure Melbourne City Centre Exterior photo

Book on our site

up to 10% cheaper

than Booking.com

Key details

About the Hotel

265 Little Bourke Street, Melbourne, 3000

Steps from the city center

Very good

7.2

7.7

/10

2.8

3.4

Loved by Mercure Melbourne City Centre guests

Prime location

Helpful staff

Spacious room

Delicious dinner

Convenient access

"I loved being able to have a peaceful night sleep as there were no outside disturbances from street noise etc."

Bebej1976 from United Kingdom

read full review

"We opted to get 2x $25 hotel credit instead of getting our room cleaned but you can opt for extra Accor points."

Brendon P from Australia

read full review

"The room was great for our one night stay."

jules3995 from Australia

read full review

4-star city-center accommodation in Melbourne

Location

Mercure Welcome Melbourne is situated in the heart of Melbourne's central business district. Guests can explore popular attractions such as Federation Square, Flinders Street Station, and the vibrant Queen Victoria Market, all within walking distance. The hotel lies near major public transport options, making it accessible for both business and leisure travelers.

Rooms

The hotel offers 330 well-appointed rooms, each designed for both comfort and functionality. Rooms feature contemporary furnishings, flat-screen TVs, and minibars to enhance the guest experience. The hotel provides a range of room types, including Standard and Privilege Rooms, catering to various needs.

Dining

The hotel showcases the on-site Restaurant and Bar, offering a selection of international dishes and local favorites. Guests can enjoy breakfast, lunch, and dinner in a casual setting, with options available for all dietary preferences. For added convenience, room service is also available for those who prefer to dine in.

Business Facilities

Mercure Welcome Melbourne caters to business travelers with 7 versatile meeting rooms, equipped to host a variety of events. The hotel provides audio-visual equipment to facilitate presentations and meetings effectively. A dedicated business center offers additional support for corporate needs.

Wellness

The hotel includes fitness facilities equipped with cardio machines and weights for guests looking to maintain their workout routines. Guests can unwind in the sauna after a busy day. This wellness offering supports guests in balancing relaxation with their fitness goals.

Highlights

Location: Melbourne's central business district

Rooms: 330 well-appointed rooms

Dining: Restaurant and Bar

Business: 7 versatile meeting rooms

“The location on Bourke Street Mall puts you directly into Melbourne's shopping and entertainment scene. Louden Kitchen & Grill stands out with its diverse menu, while in-room workspaces cater well to business needs. I noted some mentions of slow check-in and parking issues, suggesting potential areas for improvement in an otherwise well-situated stay.”

Anna BlackEditor-in-Chief at Tohotel

Select your room type

Mercure Melbourne City Centre offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Superior King Room Accessible Bathroom
2 persons
26 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Standard Queen Room
2 persons
23 sq. feet
1 King-size bed
Air conditioning
Heating
room details
Standard Twin Room
2 persons
23 sq. feet
2 Single beds
Air conditioning
Heating
room details

Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!

August 2026 - August 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

July 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

Mercure Melbourne City Centre offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Paid shuttle service
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Facilities for people with disabilities

Toilet for disabled

Room features

Air conditioning
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At Mercure Welcome Melbourne, the dining experience unfolds in inviting settings that embrace local flavors and cater to diverse dietary needs. From a vibrant all-day grill to a classic café, there's a culinary delight waiting to be discovered at every mealtime.

Louden Bar and Grill
Australian
Ambiance
A contemporary and family-friendly setting perfect for casual dining.
Key Offerings
Start the day with a hearty breakfast featuring a bakery station, classic hot dishes, and an array of fresh juices, complemented by bottomless espresso or tea.
Reservation
Not needed.
Open daily for breakfast from 06:30 - 10:00.
Louden Kitchen & Grill
Contemporary Australian and casual all-day dining
Ambiance
A welcoming atmosphere that invites guests to relax and enjoy a leisurely meal.
Key Offerings
A diverse menu that appeals to all tastes, featuring dishes made from fresh, local produce, ensuring a satisfying dining experience.
Reservation
Not needed.
Hours vary.
The Classic Café
Casual café fare
Ambiance
A cozy nook offering a laid-back vibe, perfect for quick bites or relaxed meals.
Key Offerings
Delight in homemade soups, gourmet burgers, and indulgent milkshakes alongside traditional café offerings such as muffins and expertly brewed espresso.
Reservation
Not needed.
Hours vary.

Mercure Melbourne City Centre Location

265 Little Bourke Street, Melbourne, 3000

Explore Melbourne

Explore Your Melbourne Experience

National Gallery of Victoria

11 minutes' walk

Australia's oldest and most visited art museum features an impressive collection of international and Australian art.

Eureka Skydeck

15 minutes' walk

Offering breathtaking 360-degree views of Melbourne from the highest observation deck in the Southern Hemisphere.

Melbourne Museum

19 minutes' walk

The largest museum in the Southern Hemisphere features a range of exhibits from natural history to cultural displays.

Federation Square

10 minutes' walk

A vibrant cultural precinct hosting various events, galleries, restaurants, and the iconic Australian Centre for the Moving Image.

Biking through Yarra Park

15 minutes' walk

Bike-friendly pathways through lush greenery ideal for both hobbyist and advanced cyclists; rental bikes available nearby.

Yoga at Albert Park

20 minutes' walk

Relaxing outdoor yoga sessions in beautiful surroundings; classes typically run during mornings and evenings, suitable for all levels.

Walking Tour of Melbourne's Laneways

10 minutes' walk

Guided tours exploring street art and hidden gems in iconic laneways; great for culture enthusiasts and storytelling fans.

Chin Chin

10 minutes' walk

Vibrant atmosphere with modern Thai cuisine, famed for its flavorful dishes and trendy cocktails; reservations recommended.

The Louden Kitchen & Grill

1 minute' walk

Casual dining spot offering hearty grilled meals and local favorites, perfect for families and business travelers alike.

Din Tai Fung

1 minute' walk

Famous Taiwanese dumpling house with signature xiao long bao; the modern setting suits couples and families.

Arts Centre Melbourne

16 minutes' walk

A hub for live performances from theatre to music; check the schedule for diverse events suitable for all ages.

Chinatown Night Market

5 minutes' walk

Lively evening market with food stalls and live performances; ideal for families seeking diverse culinary experiences.

Getting around

City Centre
Melbourne 5 min · 1400 ft
Airports
Essendon Fields (MEB) 23 min · 9.4 mi
Tullamarine (MEL) 33 min · 13.7 mi
Train
Flinders Street Station 8 min · 2000 ft

Want to see Exclusive Early Booking Rate?

Get exlusive rates right now!

Check Rates

Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at true.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of AUD 30.0 per person.

Pets

Pets are not allowed.

Year renovated:

2008

Number of floors:

Number of rooms:

330

Former name

mercure welcome melbourne

Reviews and Ratings

Feedback about Mercure Melbourne City Centre from previous guests about their experience.

Review summary

Based on recent reviews

Guests often highlight the hotel's excellent location, making it easy to reach shops and shows like Myer and David Jones. Many found the rooms comfortable and well-equipped, with good charging ports and TV options. Some guests have noted that the walls are not soundproofed. The hotel is also conveniently located in Chinatown, close to many services, and offers good value for money, especially when including breakfast.

Show moreShow less

Review score

Based on 2357 verified reviews

7.0 /10

Very good

65 %

Recommend

Location

9.2/10

Staff

8.4/10

Facilities

7.2/10

Paid Wi-Fi

7.4/10

Pros

Central location

Prompt replies

Lovely restaurant

Cons

System outage

Noisy pipes

based on 4813 reviews

3.5/5

Tony from Australia

Single

Standard Queen Room

3 nights in November 2025

Reviewed: February 18, 2026

7/10

efficient process coffee facilities easy location noisy air small room thin walls

The check-in process was quite efficient. My room had coffee and tea making facilities available. The location made it easy to walk to most shops and restaurants.

The air conditioning was quite noisy. I found the room to be rather small, it seemed like a motel room. The walls seemed thin, I could hear conversations from other guests.

0 Helpful

Nicole L from Australia

Couple

Superior Twin Room

3 nights in November 2025

Reviewed: January 22, 2026

9.0/10

Convenient Central Stay

room spaciousness convenient location quick access

i appreciated the spaciousness of my superior twin room. The location proved convenient for accessing shops and restaurants. Having quick access to public transport was also a significant advantage for exploring the area.

i noticed some noise from outside traffic . This did impact my ability to fall asleep quickly each night. Perhaps better soundproofing could resolve this issue.

Service

9/10

staff provided prompt assistance upon request. They addressed my inquiries efficiently and ensured my needs were met. The team's responsiveness added to a smooth experience.

Facilities

8/10

the hotel includes a fitness center, available to guests. it features standard exercise equipment. i used it for my daily workout. It was clean, well kept, and easily accessible.

Location

10/10

the hotel sits near multiple shopping centers. This facilitates easy access to retail options. Several dining establishments can be found within a short walk too. This makes the location very practical.

0 Helpful

Anthony from Australia

Business traveller

superior king room

3 nights in November 2025

Reviewed: November 29, 2025

9.0/10

fantastic spot for a city getaway!

central location public transport easy check-in great experience

The location is amazing! it's super central, perfect for exploring the cbd, southbank, and marvel stadium. i found tons of shops, restaurants, and easy public transport options nearby! the self-service check-in was surprisingly quick and easy. I was a bit unsure at first, but it worked really well.

Dining

9/10

The breakfast included a great selection each day! i especially enjoyed the convenient location on level one, with bright seating and a fantastic street view. It also offered dhal and fried rice.

Location

10/10

The closeness to china town, the theatre, and the mall made exploring very easy! with the location in the cbd, many restaurants were accessible. I also loved the shops nearby and public transport.

Service

9/10

The staff was fantastic. They were friendly, efficient, and very helpful! i appreciated their quick assistance and positive attitude. This contributed positively to my experience during the visit.

Facilities

8/10

There are two lifts available ! the hotel provides self-service check-in facilities. It makes the arrival and departure process much smoother, and breakfast is affordable and conveniently located.

Rooms

9/10

I had a superior king room. It was very clean and spacious. the bed was excellent. It was larger than most king beds and provided great support! the room also features gentle scented toiletries.

0 Helpful

William from United Kingdom

Single

Standard Queen Room

4 nights in November 2025

Reviewed: November 26, 2025

8.5/10

city center delight

accessible location fresh options efficient concierge

i found the location very accessible to public transport options. i enjoyed the fresh, hot options during breakfast each morning of my stay. the concierge was efficient at providing needed items like fresh towels promptly.

the bathroom was quite small though kept very clean .

Facilities

9/10

the hotel offers a variety of amenities including a fitness center, a restaurant, and a bar . there are also meeting rooms available to accommodate business needs, with wi-fi available in all public areas.

Service

8/10

the staff members are consistently helpful, providing assistance with directions, luggage storage, and room requests. the hotel includes services such as daily housekeeping, dry cleaning, and a 24-hour reception desk.

0 Helpful

Paul from Australia

Business traveller

Standard Queen Room

4 nights in August 2025

Reviewed: November 10, 2025

8.3/10

Central Location, Functional Amenities

central location useful chromecast room fridge

I found the hotel's location quite convenient. It was a short walk to shopping areas. The availability of Chromecast was useful for streaming content from my devices. I also appreciated the presence of an ironing board and a fridge in the room.

the soundproofing in the room was not effective. I could easily hear conversations and noise from the hallway, impacting the overall quietness.

Rooms

8/10

The room included a comfortable queen bed and basic furnishings. I had access to a television with numerous channels. The bathroom was clean and featured a shower with consistent hot water.

Location

9/10

The hotel is situated close to multiple transport options. A wide variety of dining options are available nearby. The hotel's proximity to the central business district made it easy to attend meetings.

Service

8/10

The front desk was staffed 24 hours a day. This provided flexibility for late arrivals. Staff members were generally helpful with directions. The housekeeping staff maintained a tidy environment throughout the public areas.

0 Helpful

Show more reviews