Are there accommodations available for guests with disabilities?
11 June 2024
Yes, there are 2 superior rooms designed for special access to accommodate guests with disabilities.
75 photos
Mercure Townsville, Townsville
96US$
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Key details
About the Hotel
Woolcock Street,
Townsville,
Australia,
4812,
Queensland
- Close to the city's sporting and cultural attractions
Very good
7.8
8.3
4.0
4.0
Loved by Mercure Townsville guests
"The restaurant would match any 5 star restaurant in town."
"The grounds are impeccably maintained with some rooms overlooking the lake from a spacious balcony with chairs and tables, often missing."
"The hotel is certainly outdated but the staff, service, facilities and grounds more than make up for it."
Amenities
Mercure Townsville spans 11 lush acres with Townsville's
Rooms
With 174 stylish and contemporary guest rooms, Mercure Townsville offers a range of accommodations including Superior, Premium, and Deluxe Rooms. Each room provides guests with views of the hotel's tropical gardens, resort pool, or Lake Curralea. The fully self-contained Deluxe Bungalow features two bedrooms and a spacious lounge area, catering to families or extended stays.
Location
Mercure Townsville is
Dining
Business and Events
The hotel is renowned for its
Highlights
Location: 2 kilometers from the airport .
Rooms: 174 stylish guest rooms .
Dining: Celsius Restaurant and Bar with local ingredients .
Event Venues: Award-winning indoor and outdoor venues .
Amenities: Largest free form outdoor swimming pool .
“Mercure Townsville distinguishes itself with well-maintained grounds, a beautiful pool area, and remarkably quiet rooms; these qualities, combined with the sensational food prepared by its chef, make it a very attractive option. The wrap-around verandahs and palm trees outside the rooms provide a scenic backdrop, while practical amenities like sunscreen and insect repellent enhance the stay. In my opinion, its resort-style setting and focus on service set it apart.”
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Select your room type
Mercure Townsville offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room
2 persons
165 sq. feet
1 King-size bed
Shower
Heating
room details
Premium King Room
2 persons
165 sq. feet
1 King-size bed
Shower
Heating
room details
Deluxe King Room
2 persons
260 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Superior King Room
2 persons
165 sq. feet
1 King-size bed
Shower
Heating
room details
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Facilities
Mercure Townsville offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Security
- Luggage storage
- Coffee shop
- Vending machines
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Outdoor dining area
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Board games
- Children's menu
- Children's pool
- Toys
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Saltwater pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Shallow end
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Garden furniture
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Mercure Townsville, dining options present an inviting blend of modern Australian cuisine influenced by local flavors. Enjoy delectable meals while soaking in views of the resort's lush gardens and poolside ambiance, making every meal a delightful experience.
Mercure Townsville Location
Woolcock Street,
Townsville,
Australia,
4812,
Queensland
Map view
Woolcock Street,
Townsville,
Australia,
4812,
Queensland
City landmarks
Mountain
Castle Hill Lookout
1.5
mi
Shopping Area
CastleTown Shoppingworld
2100 ft
Landmark
National Trust Heritage Centre
1.1
mi
Landmark
Reef HQ Aquarium
2.0
mi
Landmark
Townsville Museum
3300 ft
Beach
The Strand
2.4
mi
Landmark
Copperfield Gorge
5200 ft
Landmark
Botanic Gardens
1.3
mi
Landmark
Warrina Cineplex Cinemas
1.1
mi
Church
St Mary's Church & Convent
1.1
mi
Landmark
SS Yongala Dive Site
5100 ft
Landmark
Townsville 400 Racetrack Start
1.7
mi
Botanical Garden
Anderson Park Botanical Gardens
1.4
mi
Church
St Mary's Catholic church
1.1
mi
Landmark
Holy Family Catholic Parish
1.1
mi
Landmark
Queens Gardens Townsville
2.0
mi
Landmark
Greek
1.4
mi
Garden
Queens Gardens
2.0
mi
Event hall
Greek Orthodox Hall
1.4
mi
Landmark
Castle Hill
1.4
mi
Landmark
Jenkinson's Post
1.4
mi
Church
St Matthew's Church
1.5
mi
Theatre
Townsville Civic Theatre
1.5
mi
Landmark
Royal Australian Air Force Townsville Museum
2.0
mi
Landmark
St Matthew's Anglican Church
1.5
mi
Gallery
Umbrella Studio Contemporary Arts
2.0
mi
Landmark
New Apostolic Church Townsville
1.6
mi
Landmark
The Church of Jesus Christ of Latter-day saints
1.6
mi
Landmark
Family Court of Australia
2.0
mi
Public Building
Townsville Magistrates Court
2.2
mi
Nearby
Shopping Area
CastleTown Shoppingworld
1800 ft
Einasleigh
Copperfield Gorge
1600 ft
Restaurants
Pizza Hut
700 ft
196A Woolcock St
Kalidad kebabs
1300 ft
196 A Woolcock st currajong
Red Rooster
700 ft
196 Woolcock St
Leafwood Crepe Cafe
1000 ft
198-202 Woolcock Street Shop 4
Subway the Lakes
1300 ft
Shop 1 198-202 Woolcock St
McDonald's
1800 ft
147 - 149 Hugh Street
The Carvery
1700 ft
Castletown Shopping World 35 Kings Rd Castletown Shopping World
Zambrero Castletown
3400 ft
Woolcock St Cnr Kings Rd
Mates Pizza and Kebabs
3500 ft
221 - 223 Ingham Rd
Ingham Road Seafood
1.0
mi
159 Ingham Rd
Explore Townsville
Explore Townsville
Castle Hill Lookout
25 minutes' walk
Breathtaking views of Townsville await at this iconic lookout. Ideal for sunset photos and scenic hikes.
Reef HQ Aquarium
10 minutes' drive
Australia's largest living coral reef aquarium features diverse marine life and educational programs.
CastleTown Shoppingworld
8 minutes' walk
A vibrant shopping destination with a variety of stores, cinemas, and eateries for a perfect day out.
Copperfield Gorge
10 minutes' walk
An adventure haven for thrill-seekers, featuring breathtaking rock formations and ideal spots for picnics.
Botanic Gardens
25 minutes' walk
Relaxing strolls through lush greenery and indigenous plants await at these tranquil gardens.
Leafwood Crepe Cafe
4 minutes' walk
Charming café offering sweet and savory crepes, perfect for a casual meal or dessert treat.
Pizza Hut
3 minutes' walk
Classic pizza joint featuring various styles and toppings, great for families and groups.
The Strand
10 minutes' drive
A lively promenade with beachfront entertainment, cafes, and occasional live music events for all ages.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of AUD 29 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Number of rooms:
128
Reviews and Ratings
Feedback about Mercure Townsville from previous guests about their experience.
Pros
Clean property
Welcoming staff
Spacious room
Exceptional service
Good food
Cons
Unclean common areas
Empty body wash
Mould in bathroom
Guest reviewsOpen reviewsQuestions of the users
About Mercure Townsville
Do the hotel rooms feature balconies, and where can I smoke if not?
24 April 2024
Not all rooms come with a balcony. The hotel maintains designated smoking areas outside.
What are the breakfast hours at the hotel?
15 May 2024
Breakfast is served from 6:00 AM to 10:00 AM on weekdays and from 7:00 AM to 11:00 AM on weekends.
Is the hotel designed to be wheelchair friendly?
5 July 2024
Yes, ramp access is available in certain areas, along with 2 dedicated wheelchair-accessible rooms.
Are there rooms equipped with a bath, or just a shower?
12 August 2024
The superior king room features a shower only, with some standard twin rooms offering a bathtub.
Does Mercure Townsville have a sauna or steam room for guests?
30 March 2024
Unfortunately, there are no sauna or steam room facilities available at the hotel.
Can I find rooms that come with a spa bath?
29 October 2024
Yes, the deluxe balcony rooms include spa baths for a more luxurious stay.
What arrangements can be made for a late-night arrival?
21 February 2025
24-hour reception is available to accommodate guests arriving at any time, including midnight.
Are in-room movies available for viewing?
17 September 2024
Yes, all accommodation rooms are equipped with pay-per-view movies.
Is parking at the hotel secured and monitored?
8 November 2024
Parking is available on-site with cameras for additional security, but access is open to all guests.
Are microwaves available in every room, or do I need to request one?
25 December 2024
Microwaves are not available in all rooms. It's advisable to contact the hotel in advance to request one if needed.
Is there a laundry service available in guest rooms?
14 January 2025
Yes, laundry facilities are available on-site, and they are coin-operated.
Can interconnecting rooms be arranged for families?
19 April 2024
Yes, standard twin rooms are available as interconnecting options for families, accommodating up to 6 guests.Next best alternative
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