Madison Plaza Townsville, Townsville ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Cnr Flinders Mall & Stanley Street ,Townsville, Townsville, Australia, 4810

Near the Strand Beach

Nice

6.5

/10

2.1

3.0

Loved by Madison Plaza Townsville guests

Easy self-check-in
Clean rooms
Great location
Friendly staff
Professional advice
Efficient access

"Rooms are very clean and spacious."

CraigLefebour from United Kingdom

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"Location great, Pool lovely, bed very comfortable, clean"

Cheryl from Australia

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"Value for money, close to Woolies and City Lane, lovely hot shower, extra pillows in the cupboard."

Phillipa from Australia

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Location

Madison Plaza Townsville is positioned in the heart of Townsville's shopping and business district, just a 10-minute drive from the airport. Guests can enjoy easy access to the iconic beachfront known as The Strand, which is just 2 minutes away by car. This central location makes it convenient for both leisure and business travelers.

Rooms

The hotel offers a variety of well-appointed guest rooms, including Executive Family Suites, Executive King Suites, and Business Queen Rooms. All Executive Hotel Rooms have recently undergone refurbishment, providing guests with a fresh and contemporary space. Each room is non-smoking and includes individually controlled air conditioning, bar fridges, and flat-screen TVs.

Dining

Madison Plaza Townsville has an on-site dining option called Express-O Kitchen Bakery, which caters to varied tastes. This hotel also offers easy access to local eateries such as Born Wild Café, Donna Bionda, and the Courtyard Bar. Guests can explore these dining options conveniently during their stay.

Family Amenities

The hotel accommodates families with spacious Family Rooms and offers guest laundry facilities for added convenience. In-room amenities include DVD players and mini fridges, ensuring families have all they need during their stay. Cots and rollaway beds are available for an additional charge, providing flexible options for larger families.

Additional Services

Madison Plaza Townsville features a 24-hour reception for guest assistance and a luggage storage area. Guests can benefit from offsite parking, available for a nominal surcharge. The hotel also includes elevators for easy accessibility to all levels.

Highlights

Location: 10 minutes from the airport .

Rooms: Executive Hotel Rooms recently refurbished .

Dining: Express-O Kitchen Bakery on site .

Family-Friendly: Family Rooms and guest laundry .

“Madison Plaza Townsville places you centrally, near the Strand and within walking distance of Castle Hill, with the added security of being opposite the police station. The recently refurbished rooms include conveniences like mini fridges and dependable showers; plus, an indoor pool offers year-round recreation. An affordable option if you value location and practical amenities.”

James DavidEditor-in-Chief at Tohotel

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Select your room type

Madison Plaza Townsville offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Bed Premium

2 persons

295 sq. feet

1 King-size bed

Shower

Heating

room details

Executive King Suite

2 persons

485 sq. feet

1 King-size bed

Shower

Heating

room details

Executive Family Suite

5 persons

540 sq. feet

1 Single Bed or 1 Double Bed

Shower

Heating

room details

Executive Twin Room

3 persons

345 sq. feet

1 Single Bed or 1 Double Bed

Shower

Heating

room details

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Facilities

Madison Plaza Townsville offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free parking
Off-site car park
24-hour reception
No pets allowed
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Laundry

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Madison Plaza Townsville Location

Cnr Flinders Mall & Stanley Street ,Townsville, Townsville, Australia, 4810

Map view

Cnr Flinders Mall & Stanley Street ,Townsville, Townsville, Australia, 4810

City landmarks

Beach

The Strand

1.1 mi

Museum

Museum of Tropical Queensland

3100 ft

Aquarium

Reef HQ Great Barrier Reef Aquarium

2200 ft

Church

St James' Cathedral

2300 ft

Landmark

Street Art CBD Walking Trails

2200 ft

Harbour

Townsville Yacht Club Marina

2200 ft

Museum

Maritime Museum of Townsville

2800 ft

Mountain

Castle Hill Lookout

1.2 mi

Gallery

The Drill Hall Studio

3400 ft

Landmark

Queens Gardens Townsville

1.2 mi

Gallery

Umbrella Studio Contemporary Arts

3500 ft

Public Building

Townsville City Council

3500 ft

Landmark

Flinders Street

2200 ft

Gallery

Aluminium Art Exclusives

2200 ft

Landmark

Cape Cleveland Lighthouse

2200 ft

Mall

Woolworths Townsville City Arcade

2200 ft

Gallery

Sylvia Ditchburn Fine Art Gallery

2200 ft

Church

Townsville Central City Mission

2400 ft

Landmark

National Trust Heritage Centre

1.1 mi

Garden

Queens Gardens

1.2 mi

Park

ANZAC Park

1.3 mi

Landmark

Reef Headquarters Aquarium

4800 ft

Landmark

Townsville Sports Reserve

5200 ft

Public Building

Jezzine Barracks

1.7 mi

Landmark

The United States 5th Airforce Monument

1.1 mi

Landmark

Kissing Point Fortification

1.7 mi

Landmark

Townsville Recreational Boating Park

1.2 mi

Nearby

Reef HQ Aquarium

100 ft

Gallery

Perc Tucker Regional Gallery

1700 ft

Bridge

Victoria Bridge

1000 ft

Restaurants

Bambini

200 ft

445 Flinders St

Harri Dumpling

800 ft

383 Flinders St City Arcade

The Courtyard Townsville

500 ft

373 Flinders Street City Lane

The TapHouse Townsville

600 ft

373 Flinders Street City Lane

City Lane

600 ft

373-385 Flinders St

Born Wild Wholefoods + Espresso

600 ft

373-383 Flinders St

The Strand Cafe & Bar

600 ft

Townsville Airport

The Reef Thai Restaurant

1200 ft

455 Flinders St

Explore Townsville

Local Highlights

Reef HQ Great Barrier Reef Aquarium

9 minutes walking

Home to Australia's largest living coral reef display, it educates visitors on marine life and conservation.

Museum of Tropical Queensland

12 minutes walking

Showcases the cultural and natural history of the tropics with interactive exhibits and heritage displays.

Street Art CBD Walking Trails

9 minutes walking

Features captivating murals and street art by local artists, creating an engaging outdoor gallery experience.

Perc Tucker Regional Gallery

7 minutes walking

The premier visual arts gallery in Northern Queensland hosts a variety of exhibitions, including contemporary works.

Kayaking at The Strand

25 minutes walking

Enjoy kayaking on the waters of The Strand with rental services available. Perfect for adventure lovers.

Relaxing at Botanic Gardens

25 minutes walking

Experience tranquility while wandering through diverse tropical plants and landscapes at the serene gardens.

Yoga Classes

10 minutes driving

Join local yoga studios offering classes for all levels. Ideal for gaining relaxation during your stay.

Bambini

1 minute walking

Italian cuisine in a cozy setting, famous for its wood-fired pizzas and fresh pasta. Reservations recommended.

Harri Dumpling

3 minutes walking

Offers delicious Asian dumplings and noodles in a casual atmosphere. Great for a quick bite and takeout.

The TapHouse Townsville

2 minutes walking

Craft beer and modern Australian food. Enjoy a lively atmosphere with a focus on local ingredients.

The Drill Hall Studio

15 minutes walking

Artistic venue hosting performances, gallery shows, and community events in an inspiring setting.

Townsville Yacht Club Marina

9 minutes walking

Great for waterfront dining and casual socializing with scenic views. Live music events often occur here.

Getting around

City Centre

Townsville5 min · 1400 ft

Airports

Townsville Airport (TSV)14 min · 5.7 mi

Palm Island, QLD (PMK)284 min · 117.3 mi

Train

Townsville Train Station16 min · 4300 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible at a location nearby (reservation might be needed) at AUD 15 per day.

Internet

Wireless internet is available in the hotel rooms for free.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

163

Former name

Chifley Plaza Townsville/Leisure Hotel Plaza

Reviews and Ratings

Feedback about Madison Plaza Townsville from previous guests about their experience.

Review score

Based on 485 verified reviews

5.7/10

Guest rating

44%

Recommend

Cleanliness

7.0/10

Comfort

7.1/10

Facilities

6.5/10

Free Wi-Fi

4.7/10

Location

8.2/10

Paid Wi-Fi

4.6/10

Staff

7.9/10

Value for money

7.0/10

Pros

Close restaurants

Helpful receptionists

Good location

Excellent service

Cons

Rude receptionist

Mouldy rooms

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Questions of the users

About Madison Plaza Townsville

Are there spa facilities available in the guest rooms?

15 February 2024

The guest rooms do not feature spa facilities, but the Business Queen Rooms are equipped with baths for a relaxing experience.

Is it possible to check in earlier than the designated time?

3 March 2024

Early check-ins can be arranged based on availability. The official check-in time is after 14:00. It's best to contact the reception on the day of arrival to discuss your options.

Is there parking available at the hotel?

22 April 2024

Private offsite parking is available for $15 per night per vehicle. It's advisable to reserve a spot in advance, as spaces are limited.

Can I have visitors in my room during my stay?

10 May 2024

Visitors are allowed, but they must check in at the reception desk and provide valid photo ID upon arrival. Registration with the 'Check In QLD' app is also required.

Is there a lift available for guests with mobility concerns?

26 June 2024

The hotel is equipped with lifts, making it accessible for those who may have difficulty walking long distances.

Can I do my laundry while staying at the hotel?

18 July 2024

A guest laundry facility is available on level 2, with washing machines operating at a cost of $4.00 per wash and dryers for $5.00 per use.

What are the hours of operation for the hotel reception?

14 August 2024

The reception is open from 09:00 to 11:00 and then again from 13:00 to 21:00 daily. For arrivals outside these hours, after-hours check-in options are available.

Is the hotel suitable for families traveling with children?

5 September 2024

Yes, Madison Plaza Townsville offers family-friendly amenities, including spacious family rooms, a guest laundry, and in-room mini fridges for storing snacks.

How can I book a car parking space ahead of my arrival?

29 October 2024

To pre-book a car parking space, please contact the hotel directly. It's recommended to arrange this in advance due to limited availability.

Are pets allowed at the hotel?

11 November 2024

Only service pets are permitted, and proper documentation must be presented at check-in.

What options are available for traveling to and from the airport?

20 December 2024

While the hotel does not provide transportation services, various local transport options are available, including shuttle buses, taxis, and ride-share services like Uber and Ola.