Mercure Tunbridge Wells Hotel, Royal Tunbridge Wells ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

8 Tonbridge Rd, Royal Tunbridge Wells, United Kingdom, TN2 4QL

Near the city center

Very good

7.6

/10

3.2

3.7

Loved by Mercure Tunbridge Wells Hotel guests

Large car park
Comfortable bed
Clean rooms
Friendly staff

"It was my 65th birthday,there were Happy Birthday banners on our room door,and inside room, Prosecco chilling on ice in a bucket."

Helen P from United Kingdom

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"The bed was soooooo comfortable!! The bedding and pillows were lovely."

Debbie from United Kingdom

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"Ensure that your vehicle registration is logged in at reception to prevent parking fines."

TJS from Hong Kong, China

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Location

The Mercure Tunbridge Wells Hotel is situated on a picturesque driveway, surrounded by beautiful gardens and a serene pond. This location places guests just two miles from the bustling shops and cafes of Tunbridge Wells. It also boasts easy access to attractions like Hever Castle and the Kent countryside.

Rooms

The hotel offers 84 well-equipped bedrooms, including various room types such as Classic, Twin, Family, and Privilege Rooms. The Superior Double Room includes a spacious layout, Nespresso coffee machine, and complimentary robe and slippers. For those traveling with pets, the hotel welcomes one small dog per room.

Dining

Mallows Restaurant serves British dishes in relaxed surroundings, catering to diverse tastes with options that include afternoon tea. The Oast Bar offers a casual dining experience and a wide selection of drinks. Outdoor dining areas allow guests to enjoy their meals with scenic views.

Weddings

Recognized as the 'Wedding Venue of the Year - Kent', Mercure Tunbridge Wells is a highly sought-after location for weddings. It offers the Parkside Suite, which accommodates up to 150 guests, and has a private bar and courtyard. Specialized wedding packages allow couples to personalize their special day.

Business & Events

With five meeting rooms available, the hotel can host corporate events for up to 150 delegates. The meeting rooms include state-of-the-art audiovisual equipment and complimentary high-speed WiFi. Exclusive packages enhance business meetings with catering options and refreshments.

Highlights

Location: Picturesque pond and courtyard

Rooms: Superior Bedrooms

Dining: Mallows Restaurant

Weddings: Parkside Suite

“This four-star property stands out as an established wedding venue, earning awards for its service. Themed events and a strong health club presence add to the hotel's appeal, while family-friendly accommodations meet various needs. In my opinion, its proximity to Kent's countryside makes it ideal for combining leisure with event-hosting capabilities.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.2/10Review score

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Highlights from guests

DiningBreakfast Bonanza

Breakfast offered a huge choice. There was a full English, continental options, and fresh pastries. Drinks included various juices.

Emily Carter from United Kingdom

Review on

Sports & FitnessWarm Pool!

The pool's temperature was perfect. Swimming was relaxing and enjoyable.

Kenji Tanaka from Japan

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Guest ParkingEasy Parking

Free parking was included. Registering the car was simple and convenient.

Daniel Rodriguez from Spain

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BedroomComfy Sleep

The room had a comfortable bed and was very quiet, guaranteeing a restful night's sleep.

Hans Schmidt from Germany

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Select your room type

Mercure Tunbridge Wells Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Double Room

2 persons

230 sq. feet

1 Double bed

Shower

Heating

room details

Classic Family Room

2 persons

280 sq. feet

1 Single Bed or 1 Double Bed

Shower

Heating

room details

Classic Twin Room

2 persons

230 sq. feet

2 Single beds

Heating

Bathtub

room details

Privilege Double Room

2 persons

260 sq. feet

1 Double bed

Shower

Coffee machine

room details

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Facilities

Mercure Tunbridge Wells Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.5/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Board games

Spa & Leisure

Garden area
Leisure/ TV room

Room features

Heating
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

At the Mercure Tunbridge Wells Hotel, dining options blend warmth and flavor, offering an inviting atmosphere for families and couples alike. Enjoy diverse European cuisine with an accommodating focus on vegetarian, vegan, and gluten-free preferences, all while surrounded by the lush scenery of the hotel grounds.

Mercure Tunbridge Wells Hotel Restaurant photo

The Mallows Restaurant

European

Ambiance

Family-friendly setting with a relaxed atmosphere, perfect for gathering with loved ones or enjoying a quiet dinner after exploring the local area.

Key Offerings

A delightful assortment of dishes catering to varying dietary needs, including vegetarian, vegan, and gluten-free options. Dinner features a thoughtfully crafted menu, highlighting fresh, local ingredients. Enjoy a festive touch with the addition of a glass of fizz or mulled wine for a small charge.

Reservation

Recommended for dinner.

Open for dinner Monday to Thursday from 18:30 to 21:00, Friday and Saturday until 21:30, and Sunday until 20:30.

Mercure Tunbridge Wells Hotel Location

8 Tonbridge Rd, Royal Tunbridge Wells, United Kingdom, TN2 4QL

Map view

8 Tonbridge Rd, Royal Tunbridge Wells, United Kingdom, TN2 4QL

City landmarks

Park

Dunloran Park Fountain

1.4 mi

Landmark

Upper Church of St Peter

3100 ft

Park

Grosvenor & Hilbert Park

1.6 mi

Landmark

St Anselm's Catholic Church

2700 ft

Landmark

War Memorial

2900 ft

Church

Pembury Baptist Church

4000 ft

Landmark

Odeon Cinema

4200 ft

Farm

Downingbury Farm

1.3 mi

Landmark

St Philip the Evangelist

1.2 mi

Landmark

BowlPlex Tunbridge Wells

1.1 mi

Landmark

Grecian Temple

1.3 mi

Landmark

St Peter's Old Church

1.3 mi

Landmark

Church of Jesus Christ Latter Day Saints

1.3 mi

Church

Parish Of st Peter Pembury Old Church

1.3 mi

Landmark

Boating Lake

1.4 mi

Landmark

Tunbridge Wells Chalybeate

1.4 mi

Landmark

Fenton Curling Rink

1.9 mi

Church

St Matthew's Church

1.6 mi

Church

Church Of St James

1.8 mi

Church

St Luke's Church

1.8 mi

Landmark

Parish Church of St Barnabas

1.9 mi

Landmark

St Peter's Church

1.9 mi

Park

Calverley Grounds

2.2 mi

Landmark

St Barnabas' Church of England Primary School

1.8 mi

Landmark

Hawkenbury United Reformed Church

1.9 mi

Church

St. Barnabas Church

1.9 mi

Church

Tunbridge Wells Salvation Army

1.9 mi

Landmark

Monarch Amusements

2.1 mi

Landmark

Blue Moon Gallery

2.1 mi

Gallery

T.Wells Gallery

2.1 mi

Nearby

The Opera House

1800 ft

Restaurants

Costa Coffee

400 ft

The Tunbridge Wells Hospital Tonbridge Road The Tunbridge Wells Hospital

The Kitchen

900 ft

Tonbridge Road

Happy Days

2900 ft

2 High Street

Explore Royal Tunbridge Wells

Local Highlights

Upper Church of St Peter

10 minutes' walk

Historic church known for its stunning architecture and captivating stained glass windows, ideal for cultural appreciation.

The Opera House

7 minutes' walk

Charming venue showcasing a variety of performances, including concerts and plays, in an intimate setting.

War Memorial

10 minutes' walk

A tribute to those who served, this memorial features intricate sculptures and peaceful gardens for reflection.

Dunloran Park Fountain

25 minutes' walk

Beautiful park featuring a historic fountain, perfect for leisurely strolls and enjoying nature.

Biking at Grosvenor & Hilbert Park

30 minutes' walk

Scenic park ideal for biking and walking. Bike rentals available nearby. A great spot for outdoor enthusiasts.

Yoga Classes at St John's Recreation Ground

25 minutes' walk

Relaxing yoga sessions hosted in serene outdoor settings. Classes suitable for all levels, with booking required.

Costa Coffee

2 minutes' walk

Invite yourself to a cozy atmosphere with a variety of coffee drinks and pastries, perfect for a quick bite.

The Kitchen

4 minutes' walk

Casual dining offering locally sourced dishes and an inviting atmosphere. Great for breakfast or casual lunch.

Happy Days

11 minutes' walk

Family-friendly diner serving classic comfort food. Reservations recommended during peak hours.

Odeon Cinema

15 minutes' walk

Popular cinema showcasing the latest films. Ideal for a fun night out with family or friends.

BowlPlex Tunbridge Wells

20 minutes' walk

Lively bowling alley with various games and an on-site bar. Offers a unique experience for all ages.

Getting around

City Centre

Royal Tunbridge Wells6 min · 2.2 mi

Airports

London Gatwick Airport (LGW)92 min · 38.1 mi

London City Airport (LCY)104 min · 43.1 mi

Train

High Brooms Railway Station30 min · 1.6 mi

Tunbridge Wells Railway Station6 min · 2.4 mi

Bus

Bus stop4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site at GBP 10 per day.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs GBP17.50 per person per day.

Pets

Pets are allowed on request.

Languages

Hindi, PanjabiÂ / Punjabi, Urdu

Year renovated:

2006

Number of rooms:

Former name

Ramada

Reviews and Ratings

Feedback about Mercure Tunbridge Wells Hotel from previous guests about their experience.

Review score

Based on 1099 verified reviews

7.5/10

Very good

73%

Recommend

Breakfast

8.1/10

Cleanliness

8.0/10

Comfort

8.0/10

Facilities

7.5/10

Free Wi-Fi

7.5/10

Location

8.2/10

Paid Wi-Fi

8.9/10

Staff

8.5/10

Value for money

7.6/10

Pros

Comfortable beds

Helpful staff

Clean rooms

Good location

Stress-free visit

Cons

Musty smell

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Questions of the users

About Mercure Tunbridge Wells Hotel

Are there accessible rooms available that feature walk-in showers?

10 November 2024

Accessible rooms do have walk-in showers available.

Can guests use the pool and spa facilities during their stay?

12 January 2025

Unfortunately, the pool and spa facilities are not currently open.

Is parking available for guests at the hotel?

15 February 2025

There is a free on-site car park for guests.

Are dogs permitted at the hotel?

18 March 2025

Yes, small dogs are allowed, provided they are well-behaved.

What breakfast options are available at the hotel besides the plated meals?

22 April 2025

A variety of continental breakfast items are served, including pastries, cereals, muffins, fruits, and yoghurts.

What is the hotel's policy on cancellations and refunds?

19 May 2025

Cancellation policies depend on the rate booked. Pre-paid rates are non-refundable, while 'pay at property' rates allow free cancellation until 2 PM on the day of arrival.

Does the hotel have any outdoor activities or scenic areas for guests to enjoy?

21 June 2025

Yes, the hotel is set in a picturesque location with a winding driveway, pond, and courtyard, perfect for outdoor relaxation.

Is there a public transportation option nearby for getting into Tunbridge Wells?

14 July 2025

A bus stop is located just outside the hotel, and taxi services are also available.

Can dietary restrictions be accommodated at the hotel's restaurant?

30 August 2025

Yes, the restaurant can cater to various dietary needs, including vegetarian, vegan, gluten-free, and dairy-free options if informed in advance.

What types of events can be hosted at the hotel?

5 September 2025

The hotel is suitable for various events, including weddings, corporate conferences, and private parties, with multiple event spaces available.