Mercure Tunbridge Wells Hotel Exterior photoMercure Tunbridge Wells Hotel Exterior photoMercure Tunbridge Wells Hotel Exterior photo

Mercure Tunbridge Wells Hotel, Royal Tunbridge Wells

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From$108 /night
Check-in
31Aug
Check-out
01Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

8 Tonbridge Rd, Royal Tunbridge Wells, TN2 4QL
-
Near the city center
Very good
7.6
7.7
/10
2.0
3.7
/5

4-Star Hotel with Award-Winning Wedding Venue in Royal Tunbridge Wells

Amenities

Mercure Tunbridge Wells Hotel boasts 200 complimentary parking spaces, ensuring easy access for drivers. Guests can enjoy diverse entertainment options, including dinner dances, comedy nights, and themed events hosted regularly. The hotel also accommodates meetings and conferences in versatile spaces equipped with high-speed internet access and audiovisual technology.

Rooms

The hotel comprises 84 bedrooms, including classic double, family, twin, and three privilege rooms for an enhanced experience. Superior rooms offer amenities such as an HD TV, Nespresso coffee machine, plush robes, and slippers. For an accessible stay, the hotel provides tailored rooms with features to assist guests with different needs.

Location

Set in the scenic surroundings of Kent, the hotel features a winding driveway leading to a picturesque pond and courtyard. It is situated just two miles from Tunbridge Wells city center, providing easy access to local shops and attractions. Notable nearby sites include Hever Castle and historic parks for outdoor exploration.

Weddings

Mercure Tunbridge Wells Hotel is an award-winning wedding venue, honored as 'Wedding Venue of the Year - Kent' at the Global Wedding Awards 2021. The Parkside Suite can host ceremonies and receptions for up to 150 guests, featuring a private bar and courtyard for exclusive use. Various wedding packages cater to both classic and intimate celebrations.

Dining

Dining options at the hotel include the Oast Bar, known for its British cuisine in a relaxed atmosphere. Guests can savor traditional afternoon tea or enjoy hearty meals in the hotel's restaurant. A dedicated outdoor dining area enhances the experience for those looking to relax while enjoying their meals.

Highlights

Location: Situated just two miles from Tunbridge Wells city center

Rooms: 84 bedrooms including classic, family, and privilege options

Weddings: Award-winning location for ceremonies and receptions

Dining: Oast Bar known for British cuisine and relaxed atmosphere

Events: Regular dinner dances, comedy nights, and themed occasions

“This four-star property stands out as an established wedding venue, earning awards for its service. Themed events and a strong health club presence add to the hotel's appeal, while family-friendly accommodations meet various needs. In my opinion, its proximity to Kent's countryside makes it ideal for combining leisure with event-hosting capabilities.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Mercure Tunbridge Wells Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Classic Double Room
    2 persons
    21 sq. feet
    1 Double bed
    Bathtub
    Heating
  • Classic Family Room
    2 persons
    26 sq. feet
    1 Single Bed or 1 Double Bed
    Bathtub
    Heating
  • Classic Twin Room
    2 persons
    21 sq. feet
    2 Single beds
    Bathtub
    Heating
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Mercure Tunbridge Wells Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.6/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Board games

Spa & Leisure

  • Garden area
  • Leisure/ TV room

Room features

  • Heating
  • Sitting area
  • Dressing area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At the Mercure Tunbridge Wells Hotel, dining options blend warmth and flavor, offering an inviting atmosphere for families and couples alike. Enjoy diverse European cuisine with an accommodating focus on vegetarian, vegan, and gluten-free preferences, all while surrounded by the lush scenery of the hotel grounds.
  • The Mallows Restaurant

    European
    Ambiance
    Family-friendly setting with a relaxed atmosphere, perfect for gathering with loved ones or enjoying a quiet dinner after exploring the local area.
    Key Offerings
    A delightful assortment of dishes catering to varying dietary needs, including vegetarian, vegan, and gluten-free options. Dinner features a thoughtfully crafted menu, highlighting fresh, local ingredients. Enjoy a festive touch with the addition of a glass of fizz or mulled wine for a small charge.
    Reservation
    Recommended for dinner.
    Open for dinner Monday to Thursday from 18:30 to 21:00, Friday and Saturday until 21:30, and Sunday until 20:30.

Mercure Tunbridge Wells Hotel Location

8 Tonbridge Rd, Royal Tunbridge Wells, TN2 4QL
Explore Royal Tunbridge Wells
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Upper Church of St Peter
10 minutes' walk
Historic church known for its stunning architecture and captivating stained glass windows, ideal for cultural appreciation.
The Opera House
7 minutes' walk
Charming venue showcasing a variety of performances, including concerts and plays, in an intimate setting.
War Memorial
10 minutes' walk
A tribute to those who served, this memorial features intricate sculptures and peaceful gardens for reflection.
Dunloran Park Fountain
Dunloran Park Fountain
25 minutes' walk
Beautiful park featuring a historic fountain, perfect for leisurely strolls and enjoying nature.
Biking at Grosvenor & Hilbert Park
30 minutes' walk
Scenic park ideal for biking and walking. Bike rentals available nearby. A great spot for outdoor enthusiasts.
Yoga Classes at St John's Recreation Ground
25 minutes' walk
Relaxing yoga sessions hosted in serene outdoor settings. Classes suitable for all levels, with booking required.
Costa Coffee
2 minutes' walk
Invite yourself to a cozy atmosphere with a variety of coffee drinks and pastries, perfect for a quick bite.
The Kitchen
4 minutes' walk
Casual dining offering locally sourced dishes and an inviting atmosphere. Great for breakfast or casual lunch.
Happy Days
11 minutes' walk
Family-friendly diner serving classic comfort food. Reservations recommended during peak hours.
Odeon Cinema
15 minutes' walk
Popular cinema showcasing the latest films. Ideal for a fun night out with family or friends.
BowlPlex Tunbridge Wells
20 minutes' walk
Lively bowling alley with various games and an on-site bar. Offers a unique experience for all ages.
Getting around
  • City Centre
    Royal Tunbridge Wells 6 min  ·  2.2 mi
  • Airports
    London Gatwick (LGW) 92 min  ·  38.1 mi
    London City (LCY) 104 min  ·  43.1 mi
  • Train
    High Brooms Railway Station 30 min  ·  1.6 mi
    Tunbridge Wells Railway Station 6 min  ·  2.4 mi
  • Bus
    Bus stop 4 min  ·  1000 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs GBP 17.5 per person.
Pets
Pets are allowed on request.
Languages
Hindi, Panjabi / Punjabi, Urdu
Year renovated:
2006
Number of rooms:
82
Former name
Ramada

Reviews and Ratings

Feedback about Mercure Tunbridge Wells Hotel from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Mercure Tunbridge Wells Hotel is often praised for its spacious and clean rooms, making for a comfortable stay. Many guests appreciate the hotel's location, as it's within walking distance of the hospital and allows for easy exploration of Kent. Some guests have noted that certain rooms can feel a bit far from reception. The breakfast is also a highlight, with a great buffet.
Show moreShow less
Review score
Based on 1847 verified reviews
8.1 /10
Great
80 %
Recommend
Staff
8.7/10
Location
8.3/10
Facilities
7.6/10
Breakfast
7.8/10
Pros
Comfortable beds
Helpful staff
Clean rooms
Good location
Stress-free visit
Cons
Musty smell
Guest reviews
based on 1847 reviews
8.1/10
based on 2016 reviews
7.6/10
Oscar from Sweden
Business traveller
classic double room
3 nights in November 2025
|
Reviewed: February 15, 2026
9.0/10

great stay!

spacious room breakfast options helpful staff
the rooms are really spacious. the breakfast had a lot of options and the staff were helpful! i really enjoyed the dog friendly perks too, including a bed, bowl, and some treats.
the floorboards in the room above were quite loud. it made it a little hard to sleep!
Dining
9/10
Breakfast was served buffet style offering a variety of continental and cooked options. This included coffee, tea, juices. The restaurant also caters for vegan, vegetarian, and gluten-free diets, ensuring everyone has choices.
Facilities
8/10
branded bathroom shampoos and shower gels were provided. the hotel offers a reward scheme not requesting daily housekeeping which is a nice touch, and the rooms come equipped with blackout curtains.
Location
10/10
the hotel has easy road access to nearby towns and beyond and is in a convenient spot served by a good bus route and easy access to local taxis so traveling is easy!
0 Helpful
|
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Layla from United Kingdom
Family with children
Classic Family Room
2 nights in November 2025
|
Reviewed: November 27, 2025
9.0/10

Wonderful stay

delicious food friendly staff excellent service helpful staff
I enjoyed the delicious food served in the restaurant. Jo at the bar made some great cocktails for us. The bar person was friendly, and provided excellent service. The front desk staff were also amazing and helpful.
The hotel is slightly older. The decor felt a little worn in some areas.
Dining
9/10
Lots of things were available to choose from on the menu. Prices seemed fair. The hotel breakfast included a wide range of choices, alongside fresh coffee. The breakfast buffet offered good quality ingredients. Amanda and Teressa clearly run a very tight operation.
Service
10/10
I received a friendly welcome, and staff was always there to help. Holly and Joe provided efficient service in the bar and lounge area. Tim, my server, was polite, cute, and always ensured I was happy, and had everything I needed.
Rooms
8/10
The bedroom was nicely furnished, clean, and comfortable. My room included plenty of complementary toiletries. I felt it was spacious. The bed was comfy, and the blackout curtains worked very well for a good night's rest.
Location
9/10
The car park is large. Plenty of space is available to park outside the hotel. It is a short walk to the front, made access easy. This aspect added convenience to my overall stay.
0 Helpful
|
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Questions of the users
About Mercure Tunbridge Wells Hotel
Are there accessible rooms available that feature walk-in showers?
10 November 2024
Accessible rooms do have walk-in showers available.
Can guests use the pool and spa facilities during their stay?
12 January 2025
Unfortunately, the pool and spa facilities are not currently open.
Is parking available for guests at the hotel?
15 February 2025
There is a free on-site car park for guests.
Are dogs permitted at the hotel?
18 March 2025
Yes, small dogs are allowed, provided they are well-behaved.
What breakfast options are available at the hotel besides the plated meals?
22 April 2025
A variety of continental breakfast items are served, including pastries, cereals, muffins, fruits, and yoghurts.
What is the hotel's policy on cancellations and refunds?
19 May 2025
Cancellation policies depend on the rate booked. Pre-paid rates are non-refundable, while 'pay at property' rates allow free cancellation until 2 PM on the day of arrival.
Does the hotel have any outdoor activities or scenic areas for guests to enjoy?
21 June 2025
Yes, the hotel is set in a picturesque location with a winding driveway, pond, and courtyard, perfect for outdoor relaxation.
Is there a public transportation option nearby for getting into Tunbridge Wells?
14 July 2025
A bus stop is located just outside the hotel, and taxi services are also available.
Can dietary restrictions be accommodated at the hotel's restaurant?
30 August 2025
Yes, the restaurant can cater to various dietary needs, including vegetarian, vegan, gluten-free, and dairy-free options if informed in advance.
What types of events can be hosted at the hotel?
5 September 2025
The hotel is suitable for various events, including weddings, corporate conferences, and private parties, with multiple event spaces available.

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