Kempinski Hotel Hangzhou, Hangzhou ➤ Reviews, Rooms & Prices 2026

Name: Kempinski Hotel Hangzhou, Hangzhou
Address: No 66 Lishui Road, Hangzhou, Zhejiang, 310015
Price range: US$175+
Rating: 9.3

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Key details

About the Hotel

No 66 Lishui Road, Hangzhou, 310015

Next to The Grand Canal Museum

Perfect

9.3

/10

3.6

5.0

Loved by Kempinski Hotel Hangzhou guests

Amazing design

Clean bedrooms

Friendly staff

Nice facilities

Perfect breakfast menu

"Hotel room was amazing, spacious, clean, decorated with taste and so comfortable."

Stephanie from United States

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"Beautiful gardens too!"

Shulamit from South Africa

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"Nice hotel near grand canal"

Shane

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5-star luxury riverside retreat in Hangzhou

Accommodations

Kempinski Hotel Hangzhou offers 336 rooms designed for a refined experience, with options including Deluxe Rooms featuring timber flooring and open layouts. Each room includes a bathroom with a separate rain shower and intelligent toilet. The well-appointed accommodations guarantee a restful stay with a focus on leisure.

Dining Options

The hotel hosts six distinct dining venues, including Kitchen@K, which presents a food market concept with various cooking styles and outdoor terrace seating. Guests can enjoy European cuisine at Frieda, emphasizing locally sourced ingredients for traditional German dishes. Zi Chen Chinese Restaurant offers authentic Hangzhou and Cantonese cuisine in a stylish setting with six private dining rooms.

Wellness Experience

Kempinski The Spa & Health Club provides a luxurious European experience with spa treatments designed for rejuvenation. The facility includes four individual spa rooms and a double spa suite, ensuring privacy during treatments. The wellness offerings aim to restore vitality and balance in a serene atmosphere.

Business Facilities

With over 2,000 sq m of meeting and banquet space, the hotel accommodates various events and gatherings. The Grand Ballroom spans 1,118 sq m and can host up to 1,300 guests, equipped with advanced audiovisual technology. Multiple meeting rooms and outdoor venues provide flexibility for different occasions.

Location Highlights

Situated along the Grand Canal, the hotel is within walking distance of major historical attractions in Hangzhou. Guests can explore cultural sights such as the UNESCO-listed West Lake within 10 km, accessible by a short car ride. The location also allows convenient access to various transportation options, including nearby airports and railway stations.

Highlights

Location: Centrally located along Grand Canal

Accommodations: 336 refined rooms

Dining: Six diverse dining options

Wellness: Kempinski The Spa & Health Club

“This hotel strikes me as a particularly good option for visitors interested in Hangzhou's cultural landmarks, being so close to the Grand Canal. I appreciate the blend of European sophistication with a clear understanding of local tastes in its dining. Event spaces are extensive and modern, while families can take advantage of kid-friendly amenities.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.0/10Review score

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Highlights from guests

DiningBreakfast Perfection

The breakfast menu was amazing! So many choices, everything tasted great and fresh.

Kenji from Japan

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Spa & LeisureIncredible Pool

The swimming pool is wonderful and a must-try! You will not be disappointed.

Isabelle from France

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Room FeaturesSpacious Comfort

The room was spacious, clean, and very comfortable. The design gave a luxurious feel.

Omar from Saudi Arabia

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BedroomQuiet Nights

Bedrooms are clean and quiet. Everything well thought for relaxing moments.

Rajesh from India

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Select your room type

Kempinski Hotel Hangzhou offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Grand Canal View King Room
2 persons
42 sq. feet
1 King-size bed
Water view
Air conditioning
Bathtub
room details
Executive Twin Room
2 persons
46 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Deluxe Twin Room
2 persons
46 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

Show all rooms

Price and Room Availability Calendar

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Check-in/ Check-out

Facilities

Kempinski Hotel Hangzhou offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Sports trainer

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Dinner

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Beach umbrellas
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower

Kempinski Hotel Hangzhou Location

No 66 Lishui Road, Hangzhou, 310015

Explore Hangzhou

Xiangji Temple

18 minutes' walk

Xiangji Temple boasts stunning architecture and peaceful surroundings, offering a perfect retreat for reflection and tranquility.

The Grand Jinghang Canal Museum

20 minutes' walk

The museum showcases the history of the Grand Canal with interactive exhibits, great for history buffs and families alike.

China Umbrella Museum

15 minutes' walk

Unique collection of umbrella art and history, exhibiting traditional craftsmanship and providing interactive displays.

Hangzhou Arts and Crafts Museum

15 minutes' walk

This museum celebrates local artistry, featuring contemporary and traditional crafts that reflect Hangzhou's rich culture.

Hiking at Niutou Mountain National Forest Park

25 minutes' drive

Stunning trails and natural beauty make this park perfect for hiking enthusiasts seeking adventure and panoramic views.

Relaxation at a Local Spa

15 minutes' drive

Experience serenity with spa treatments that include massages and wellness services for a soothing getaway from city life.

ShanKui Jia JingZhi Indian Restaurant Sushi Ba

7 minutes' walk

A blend of Indian and Japanese flavors, this casual spot offers signature curries and sushi in a vibrant setting.

Jiang NanYi

15 minutes' walk

Traditional Hangzhou cuisine in a charming atmosphere, known for its fresh river fish and seasonal specialties.

Gu Ting Restaurant

15 minutes' drive

Elegant dining experience with exquisite Chinese dishes, highlighted by its decorative setting and attentive service.

ShengLiHe MeiShiJie

20 minutes' walk

Lively food street offering local eats and snacks, perfect for evening strolls with family and experiencing local culture.

Xinyi Square

15 minutes' walk

This shopping and entertainment hub features shops, eateries, and occasional live performances for all ages.

Getting around

City Centre
Hangzhou 6 min · 2.1 mi
Airports
Hangzhou Xiaoshan International (HGH) 55 min · 22.5 mi
Train
Hangzhou East Railway Station 11 min · 4.3 mi
Underground
East Gongchen Bridge 18 min · 5000 ft
Shanxian 23 min · 1.2 mi

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs CNY 187.0 per person.

Pets

Pets are not allowed.

Number of floors:

Number of rooms:

342

Reviews and Ratings

Feedback about Kempinski Hotel Hangzhou from previous guests about their experience.

Review score

Based on 138 verified reviews

9.6 /10

Perfect

96 %

Recommend

Breakfast

8.7/10

Cleanliness

9.6/10

Comfort

9.6/10

Facilities

9.3/10

Free WiFi

5.0/10

Location

9.0/10

Staff

9.4/10

Value for money

9.3/10

Pros

Spacious room

Helpful staff

Smooth check-in

Cons

Deposit requirement

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Questions of the users

About Kempinski Hotel Hangzhou

Is it possible for foreigners to check into the hotel if they have been in Hangzhou for an extended period?

10 December 2023

Yes, foreigners can check in without issue, provided they prepare their health code in advance.

What is the cost for an extra bed in the suite?

15 November 2023

An additional bed can be added in suites for a fee of CNY 350 per night, which includes one buffet breakfast and is subject to a 10% service charge and 6% VAT.

What health and travel codes are required for locals staying this weekend?

5 December 2023

For residents of Beigan Street in Xiaoshan District, a NAT test within 48 hours is required. For those from other areas, only the travel code and green health code need to be presented.

Can guests expect a variety of dining options at the hotel?

3 November 2023

Yes, the hotel features several restaurants offering diverse cuisines, including local and international dishes prepared with high-quality ingredients.

What kind of event spaces are available for business meetings?

20 October 2024

The hotel offers a range of flexible event spaces, including a grand ballroom and several smaller venues equipped with modern technology, suitable for various types of gatherings.

Are there wellness and leisure facilities for guests at the Kempinski Hotel Hangzhou?

14 March 2024

Yes, the hotel includes a luxurious spa and health club, which features a wide array of services aimed at relaxation and rejuvenation.

How can guests enjoy outdoor dining options at the hotel?

28 April 2024

The hotel features outdoor dining spaces perfect for leisurely meals, allowing guests to enjoy the fresh air and scenic surroundings.

Are special services available for hosting weddings at the hotel?

12 August 2024

The hotel provides beautifully decorated venues suitable for weddings, along with a dedicated team to assist in crafting a tailored experience for events of all sizes.