Jw Marriott Hotel Hangzhou Exterior photoJw Marriott Hotel Hangzhou Interior photoJw Marriott Hotel Hangzhou Business photo

Jw Marriott Hotel Hangzhou At West Lake, Hangzhou

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Check rooms and rates
From$131 /night
Check-in
03Sept
Check-out
04Sept
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

28 Hushu South Road Gongshu District, Hangzhou, 310006
-
Steps from West Lake
Great
8.7
8.3
/10
4.8
4.5
/5

5-star luxury city-center hotel in Hangzhou

Amenities

JW Marriott Hotel Hangzhou offers a heated indoor pool and a fully equipped fitness center, catering to both relaxation and workout needs. The hotel's Executive Lounge boasts panoramic views of downtown Hangzhou and provides complimentary breakfast, snacks, and evening cocktails. Guest rooms vary in layout to accommodate a range of preferences, enhancing comfort and convenience.

Dining

The hotel is home to four dining establishments, including the upscale Cru Steak House, known for its prime cuts and extensive wine selection. Guests can also enjoy a buffet and an a la carte menu at Asia Bistro, featuring global favorites and live cooking stations. Man Ho Chinese Restaurant presents authentic Cantonese dishes, and private dining rooms are available for special occasions.

Location

Positioned in the city center, JW Marriott Hotel Hangzhou is conveniently accessible, placing guests near key attractions. The proximity to iconic West Lake allows for easy exploration of this notable landmark while enjoying stunning views. Nearby shopping and cultural sites further enhance the overall guest experience.

Business Facilities

The hotel provides a variety of meeting spaces equipped with the latest technology, suitable for events and conferences. Professional services support business needs, ensuring seamless gatherings. The convenient location enables easy access for attendees coming from different directions.

Wellness Options

The Health Club includes well-appointed fitness equipment and an inviting whirlpool for post-workout relaxation. Guests seeking rejuvenation can enjoy a range of wellness offerings, promoting an active lifestyle during their stay. The indoor pool serves as an additional wellness spot for daily routines.

Highlights

Location: Positioned in the city center, easily accessible

Dining: Four diverse dining outlets, including Cru Steak House

Amenities: Heated indoor pool & fitness center

Business: Advanced meeting spaces with the latest technology

“This hotel is notable for attentive service, especially accommodating to guests with mobility needs. I appreciate the breadth of dining options, including the acclaimed CRU Steak House. Its central location makes the property a practical base for exploring cultural attractions such as West Lake.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Jw Marriott Hotel Hangzhou At West Lake offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Premier Twin Room Executive lounge access 2 Double
    2 persons
    52 sq. feet
    1 King-size bed and 1 Sofa bed
    Air conditioning
    Bathtub
  • Premier Camping King Room Executive Lounge Access
    2 persons
    40 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
  • Deluxe Twin room Guest room 2 Double City view
    2 persons
    38 sq. feet
    1 King-size bed and 1 Sofa bed
    City view
    Air conditioning
    Bathtub
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
September 2026 - September 2027
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Check-in/ Check-out

Facilities

Jw Marriott Hotel Hangzhou At West Lake offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.7/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • Restaurant

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Entertainment
  • Sun terrace
  • Steam room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Public Bath
  • Pool with view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Jw Marriott Hotel Hangzhou, onsite dining presents a delightful array of flavors, from the casual charm of Asia Bistro to the sophisticated indulgence of CRU Steak House. Each restaurant showcases diverse culinary styles, providing guests an authentic taste of both local and international cuisine.
  • Asia Bistro

    International with specialties in American, Cantonese, Chinese, and Japanese cuisines
    Ambiance
    Family-friendly and modern, perfect for casual dining
    Key Offerings
    Enjoy a vibrant atmosphere with a vast selection of dishes, including pizza, seafood, sushi, and grill options, available all day long.
    Reservation
    no
    Open daily from 06:00 to 23:00
  • CRU Steak House

    Seafood and Steakhouse
    Ambiance
    An elegant dining space ideal for romantic dinners or special occasions
    Key Offerings
    A well-curated selection of steaks paired with a great selection of wines to enhance the dining experience.
    Reservation
    yes
    Open Monday to Friday from 18:00 to 22:00; Saturday from 11:00 to 14:30 and 18:00 to 22:00; Sunday from 11:30 to 15:00 and 18:00 to 22:00
  • Man Ho

    Cantonese and Chinese cuisine with local influences
    Ambiance
    Airy and inviting, designed for both family gatherings and more intimate meals
    Key Offerings
    Dine on authentic Cantonese dishes made with fresh, high-quality ingredients in a warm environment.
    Reservation
    no
    Open Monday to Sunday, lunch from 11:00 to 14:00 and dinner from 17:00 to 22:00
  • Man Ho Club

    Cantonese and Traditional Chinese
    Ambiance
    Family-friendly with a traditional flair, offering a comfortable atmosphere
    Key Offerings
    Featuring classic Chinese dishes prepared with authentic techniques, ideal for families and local cuisine enthusiasts.
    Reservation
    no
    Open Monday to Sunday, lunch from 11:00 to 14:00 and dinner from 17:00 to 21:00

Jw Marriott Hotel Hangzhou At West Lake Location

28 Hushu South Road Gongshu District, Hangzhou, 310006
Explore Hangzhou
Explore Nearby Attractions
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Wulin Square
10 minutes' walk
Wulin Square is a central hub known for its fountains and large green spaces, hosting various events and local ceremonies.
Hangzhou Underwater World
10 minutes' walk
Hangzhou Underwater World features diverse marine life exhibits, perfect for families with interactive experiences for all ages.
Zhejiang Science and Technology Museum
4 minutes' walk
This museum offers a hands-on learning experience with exhibits on technology and ecology, suitable for all ages.
Ancestral Hall of Yu Qian
4 minutes' walk
A historical site dedicated to the famous scholar Yu Qian, featuring traditional architecture and cultural exhibitions.
Yangmeiling Scenic Spot
5 minutes' walk
A picturesque area perfect for hiking and enjoying nature, ideal for those seeking relaxation or adventure.
Hangzhou Snack Street
10 minutes' walk
A vibrant street offering local delicacies, good for foodies and culture enthusiasts looking to taste authentic snacks.
Momo Cafe
1 minute' walk
A casual dining spot featuring Asian and Western cuisines with a relaxed atmosphere, popular for its breakfast options.
Cru Steak House
1 minute' walk
An elegant steakhouse known for premium cuts and an extensive wine list, offering a fine dining experience.
Hangzhou Stadium
10 minutes' walk
Home to various sporting events and concerts, this venue is ideal for both local and visiting sports enthusiasts.
Xihu Culture Square
4 minutes' walk
A cultural hub featuring performances and exhibitions, offering family-friendly entertainment and local art displays.
Getting around
  • City Centre
    Hangzhou 3 min  ·  700 ft
  • Airports
    Hangzhou Xiaoshan International (HGH) 46 min  ·  18.8 mi
  • Train
    Hangzhou chengzhan railway station 7 min  ·  2.7 mi
  • Underground
    Wulin Square 4 min  ·  1000 ft
    Wulinmen 9 min  ·  2300 ft
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs CNY 198.0 per person.
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
Japanese
Number of floors:
26
Number of rooms:
322

Reviews and Ratings

Feedback about Jw Marriott Hotel Hangzhou At West Lake from previous guests about their experience.
Review score
Based on 86 verified reviews
9.0 /10
Perfect
90 %
Recommend
Breakfast
9.5/10
Cleanliness
9.1/10
Comfort
9.1/10
Facilities
8.7/10
Free WiFi
7.6/10
Location
8.5/10
Paid Wi-Fi
7.5/10
Staff
9.1/10
Value for money
8.6/10
Pros
Comfortable beds
Delicious breakfast
Helpful staff
Cons
Limited amenities
Slow service
Guest reviews
based on 161 reviews
8.7/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Jw Marriott Hotel Hangzhou At West Lake
Can a Deluxe Twin room accommodate two adults and two children under the age of 16?
23 December 2024
Yes, the room can accommodate two adults and two children, provided they are under 16 years old.
What type of breakfast options are offered at the hotel?
14 January 2025
The hotel offers both Chinese and Western breakfast options for guests to enjoy.
Is there an indoor swimming pool at the hotel, and what is its temperature?
19 February 2025
Yes, the hotel features an indoor heated swimming pool with a water temperature of approximately 28 degrees Celsius.
If I stay in an executive suite, can my guests access the executive lounge with me?
10 March 2025
Yes, guests are allowed, but all individuals must check in to access the executive lounge.
Are there any dining options within the hotel?
05 April 2025
Yes, the hotel has several dining options, including a signature steakhouse, a Cantonese restaurant, and an all-day dining venue offering a variety of international and local dishes.
What recreational facilities are available for guests?
20 May 2025
Guests can enjoy a heated indoor pool and a well-equipped fitness center during their stay.
Is Wi-Fi available throughout the hotel?
15 June 2025
Yes, complimentary Wi-Fi is provided for all hotel guests.
Are there any special features for guests with disabilities?
30 July 2025
Yes, the hotel provides accessible rooms and features, including ramps, elevators, and adapted restrooms.
What are the check-in and check-out times at the hotel?
12 August 2025
Check-in begins at 14:00, and check-out is by 12:00.
Is on-site parking available for guests?
25 September 2025
Yes, complimentary on-site parking is available for hotel guests.

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