Holiday Inn Express Newcastle Gateshead By Ihg, Swalwell ➤ Reviews, Rooms & Prices 2026

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Holiday Inn Express Newcastle Gateshead By Ihg Swalwell Exterior photo

Holiday Inn Express Newcastle Gateshead By Ihg Swalwell Beds photo

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Key details

About the Hotel

Clasper Way Off A1114 Swalwell, Swalwell, United Kingdom, NE16 3BE

Near Shibdon Pond

Great

8.6

8.7

/10

3.7

4.1

Loved by Holiday Inn Express Newcastle Gateshead By Ihg guests

Prompt reception
Perfect room
Extra supplies
Great breakfast
Excellent customer service

"Perfect location for North and South on A1 shops etc Clean Bright (recently decorated) comfortable beds clean bright room free WiFi and Parking."

Strongbow from United Kingdom

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"Rooms are spotless and spacious and well stocked with tea coffee and milk."

Natt G

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"Nice complimentary breakfast too and free parking."

Jaimi

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Amenities

Holiday Inn Express Newcastle Gateshead offers complimentary self-parking for guests, allowing easy access to explore nearby attractions. The hotel includes a complimentary Express Start Breakfast, featuring hot and cold options designed to energize the start of the day. In-room amenities include flat-screen TVs, work desks, and a pillow menu for personalized comfort.

Rooms

The hotel features 134 guest rooms, all non-smoking and equipped with blackout shades for a restful environment. Each room includes a choice of pillows and a separate hanging closet to enhance convenience. For families, connecting rooms provide additional space and comfort.

Location

Located just off the A1 Motorway, the hotel is a mere 10 minutes from Newcastle Airport, making it a strategic choice for travelers. Nearby attractions include IKEA and the Beamish Museum, which showcases life in Northeast England through exhibits. The hotel offers easy access to the bustling city center with buses that frequent every 10 minutes.

Pet Policy

Holiday Inn Express Newcastle Gateshead welcomes pets, ensuring prior arrangements are made for their stay. A pet fee applies, allowing furry companions to join guests during their visit. This inclusive policy makes it easier for families traveling with pets.

Dining

Guests can enjoy light bites and a variety of menu items at the on-site bar, available around the clock. The Express Start Breakfast buffet provides guests with options like bacon, scrambled eggs, and pastries. Grab & Go bags are also offered for those with a busy schedule.

Highlights

Location: 10 minutes from Newcastle Airport

Rooms: 134 guest rooms with blackout shades

Dining: On-site bar and Express Start Breakfast

Pet Policy: Pets are welcome with prior arrangements

“This property is well-situated for exploring the region's attractions, including the Metrocentre and Beamish Museum. While some past visitors have noted issues with room cleanliness and inconsistent service, the hotel's advantages include complimentary breakfast, free parking, and pet-friendly policies, which make it a practical choice for travelers. It would seem that a focus on consistent upkeep could significantly elevate the guest experience here.”

Anna BlackEditor-in-Chief at Tohotel

Location: Great

8.8/10Review score

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Highlights from guests

Guest ParkingEasy Parking

I found plentiful, well-lit parking on site. The parking area also has CCTV coverage for added security.

MatthewK from United Kingdom

Review on

DiningScrumptious Start

The free breakfast includes tea, coffee, juice, cereal, pastries, bacon, sausage, egg, beans, toast and preserves: delicious and complete.

Lesley from Scotland

Review on

Room FeaturesIroning convenience

It was fantastic to find an iron and ironing board neatly stored in my room.

Amy Blake from United States

Review on

BathroomWalk-in shower

The walk-in shower was amazing, providing both convenience and a touch of luxury after a long day.

Diane from Canada

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Select your room type

Holiday Inn Express Newcastle Gateshead By Ihg offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Room allocated on Arrival Hot

2 persons

220 sq. feet

1 Double bed

Shower

Heating

room details

Standard Twin Room Hot

2 persons

220 sq. feet

2 Single beds

Shower

Heating

room details

Standard Twin Room Hot Accessible

2 persons

220 sq. feet

2 Single beds

Shower

Heating

room details

Standard Double Room Hot

2 persons

220 sq. feet

1 Double bed

Shower

Heating

room details

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Facilities

Holiday Inn Express Newcastle Gateshead By Ihg offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At Holiday Inn Express Newcastle Gateshead, guests can savor delightful onsite dining options that cater to diverse palates, featuring hearty meals and snacks infused with local charm. The inviting atmosphere promises a relaxed yet nourishing experience, perfect for travelers unpacking taste and comfort.

Holiday Inn Express Newcastle Gateshead By Ihg Swalwell Restaurant photo

Restaurant #1

Vegetarian and Vegan

Ambiance

Bright and welcoming, ideal for both casual lunches and intimate dinners

Key Offerings

Choose from an array of hot and cold items, complemented by fresh fruit juices and steaming hot drinks. The Express Start Breakfast buffet sets the tone for the day with savory baps and rejuvenating options.

Reservation

Open daily from 00:00 - 23:30

The Bridge Tavern

Pub Classics with Modern Twists

Ambiance

Located under the iconic Tyne Bridge, offering a cozy atmosphere with a glimpse of gleaming copper brewing equipment

Key Offerings

Indulge in tasty favorites like nachos, chicken wings, burgers, and curries, alongside a tempting snack menu for those casual bites. Fresh ingredients enhance every dish, making it a local favorite.

Reservation

Open daily; hours may vary

Café in the Park

Cafe-style Refreshments

Ambiance

A relaxed setting in the park, perfect for a refreshing break amid nature

Key Offerings

Delight in light bites and beverages, including coffees and sweet treats for a quick refreshment after a stroll.

Reservation

Hours vary

Holiday Inn Express Newcastle Gateshead By Ihg Location

Clasper Way Off A1114 Swalwell, Swalwell, United Kingdom, NE16 3BE

Map view

Clasper Way Off A1114 Swalwell, Swalwell, United Kingdom, NE16 3BE

City landmarks

Museum

Discovery Museum

2.3 mi

Bridge

Gateshead Millenium Bridge

3.3 mi

Market

The Quayside

3.2 mi

Landmark

Holy Trinity Church

3500 ft

Museum

Life Science Centre

2.4 mi

Landmark

St Margaret's Church and Parish Centre

3900 ft

Landmark

Old railway crossing

3000 ft

Landmark

Bowes Museum

1.3 mi

Landmark

Megabowl

3400 ft

Landmark

Transform Your Images

3400 ft

Landmark

La Galleria D'Arte Mev

3400 ft

Landmark

St John's

4700 ft

Landmark

metrocentre

3500 ft

Church

Holy Trinity

3600 ft

Landmark

intu Metrocentre

3600 ft

Landmark

Lancastrian Suite

1.6 mi

Landmark

Shibdon Pond Local Nature Reserve

1.2 mi

Landmark

Hodgkin Park

1.6 mi

Nearby

Shibdon Pond

3600 ft

Blaydon-on-Tyne NE21 5LX

Shibdon Pond Local Nature Reserve

3900 ft

Restaurants

Ikea

4600 ft

Metro Park West

Debenhams

4600 ft

9 Redpath Way Metrocentre

Aaminah's Indian Takeaway

1.2 mi

Unit 4 Spencer House Market Lane Unit 4 Spencer House

Explore Swalwell

Local Highlights

Holy Trinity Church

15 minutes' walk

Historic church featuring stunning architecture and serene grounds, perfect for a peaceful visit.

Shibdon Pond

15 minutes' walk

Scenic nature reserve with walking trails, bird watching opportunities, and a tranquil environment.

Discovery Museum

10-minute drive

Fascinating museum showcasing local history and engineering with interactive exhibits and free admission on certain days.

Life Science Centre

10-minute drive

Engaging science center with exhibitions, planetarium shows, and hands-on activities suitable for all ages.

Whickham Thorns Outdoor Activity Centre

5 minutes' drive

Adventure activities including climbing, archery, and cycling. Booking required for some experiences.

Outdoor Yoga at Shibdon Pond

15 minutes' walk

Relaxing outdoor yoga sessions amidst nature, suitable for all levels. Check local schedules for classes.

Barburrito Metrocentre

5 minutes' drive

Vibrant venue offering fresh burritos and Mexican fare. Casual dining perfect for families.

Ikea Restaurant

17 minutes' walk

Industrial-style dining serving Swedish meatballs and a variety of global dishes. Great for casual meals.

Megabowl

15 minutes' walk

Fun bowling alley featuring arcade games and food. Great for families and friends looking for a lively evening.

Lancastrian Suite

10-minute drive

Venue hosting regular live music events and performances, providing a vibrant atmosphere for all ages.

Getting around

City Centre

Swalwell17 min · 4600 ft

Airports

Newcastle (NCL)19 min · 7.8 mi

Durham Tees Valley (MME)100 min · 41.3 mi

Bus

Bus stop14 min · 3700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

The hotel Holiday Inn Express Newcastle Gateshead By Ihg provides visitors with a free full breakfast.

Pets

Pets are allowed on request.

Languages

English, French, Czech, Chinese, Polish

Year renovated:

2009

Number of floors:

Number of rooms:

Former name

Holiday Inn Express Newcastle - Metro Centre

Reviews and Ratings

Feedback about Holiday Inn Express Newcastle Gateshead By Ihg from previous guests about their experience.

Review summary

Based on recent reviews

Holiday Inn Express Newcastle Gateshead offers a convenient stay with a great breakfast and comfortable beds, perfect for a restful sleep. Its location is advantageous, with the Metro Centre just a short walk away and easy access to Newcastle city centre by bus. Some guests have noted the absence of air conditioning, relying instead on a fan; however, many appreciate the clean and spacious rooms and complimentary parking. Guests also enjoy nearby dining options.

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Review score

Based on 1643 verified reviews

8.4/10

Great

87%

Recommend

Staff

9.1/10

Cleanliness

8.9/10

Breakfast

7.7/10

Paid Wi-Fi

8.2/10

Pros

Great staff

Clean rooms

Good location

Good breakfast

Cons

Noisy traffic

Owen from United Kingdom

Single

Standard Double Room Sofa Bed Hot

3 nights in November 2025

Reviewed:February 11, 2026

9/10

tea facilitiesdove brand

The room included tea and coffee making facilities and it was useful. i noticed the bathroom products provided were dove brand. This seemed a nice touch.

The temperature control system seemed limited to only increasing the heat. Air conditioning was absent.

0 Helpful

Lily from United Kingdom

Single

standard twin room hot

3 nights in November 2025

Reviewed:February 02, 2026

7/10

good varietygood valuefree teathin wallfamily conversationconstant banging

the breakfast had a good variety. the value for money was very good. tea and coffee were available for free all day, i liked this service.

the walls seemed thin. i could hear the family next door conversing. there was banging all night, i am not sure if it came from inside or outside the building.

0 Helpful

Dominic from United States

Family with children

Standard Double Room Sofa Bed Hot

3 nights in November 2025

Reviewed:November 29, 2025

6/10

breakfast varietysmall roomsmall sofa bed

the staff were very helpful. a good variety of breakfast items was available.

The room i received was quite small. the sofa bed for my two daughters was much too small. i had to request an extra quilt, so one daughter could sleep on the floor.

0 Helpful

Emily from United Kingdom

Family with children

Standard Double Room Sofa Bed Hot

1 night in September 2025

Reviewed:October 28, 2025

9.3/10

Excellent Stay

friendly staffspacious roomclean roommissing hot chocolate

The staff was friendly and helpful. The room had loads of space. The rooms were really nice and cleaned to a high standard (I found everything super clean).

There was no hot chocolate in the rooms. This is my favorite hot drink. I understand they had coffee and tea, so I could have had one of them instead.

Service

10/10

The duty manager greeted us with a smile, and the other staff did as well. They provided items we needed, such as a bin bag. The general manager seemed proud of her staff.

Rooms

9/10

The bathroom has a shower. The hotel provided products in the bathroom. Dove shampoo was really nice on my hair (it felt amazing).

Dining

9/10

The free breakfast was a really nice start to the morning. Public spaces were clean, and they smelled clean when we arrived. I had a very enjoyable experience.

0 Helpful

connor from ireland

Family with children

standard double room sofa bed hot

1 night in September 2025

Reviewed:September 18, 2025

9.3/10

convenient and well-kept

friendly staffnice notefree breakfasthot chocolate absence

the staff were amazing and very friendly. i became a club member and received a nice note from the team. i booked two rooms, and the hotel accommodated our request to be next to each other. public spaces were clean, and the free breakfast was a nice start to the morning.

The only negative point was the absence of hot chocolate in the rooms, my favorite hot drink. i understood that coffee and tea were available as alternatives.

Service

10/10

The reception staff provided me with sellotape to repair my glasses. This thoughtful assistance allowed me to drive home safely. all of the staff are very pleasant, cute, and helpful. They give great advice about the local area.

Facilities

9/10

the breakfast options were very good, and the quality was equally good. the room was spacious and clean. the bathroom and toilet had a well-designed layout. i was able to eat a takeaway meal in the hotel bar area.

Location

9/10

This hotel is in a great spot. It is two minutes from the motorway, providing easy access to the city. the metro centre is about four minutes away, and many places to eat surround the hotel. access is convenient, and a large parking lot is available.

0 Helpful

Questions of the users

About Holiday Inn Express Newcastle Gateshead By Ihg

Is there a bathtub available in the double rooms?

12 November 2024

All rooms are equipped with showers, and there are no bathtubs.

What is the distance from the hotel to Utilita Arena?

15 December 2024

The arena is approximately a 20-minute drive from the hotel.

Can I receive allergen information when checking in?

5 January 2025

Yes, allergen information for the complimentary breakfast is available upon request during check-in.

Do the rooms feature facilities for making tea and coffee?

22 February 2025

Yes, every room includes a kettle along with a selection of tea, coffee, milk, and sugar. Additional supplies can be requested at the reception.

Is it allowed for one person to collect breakfast for another guest in a disabled room?

18 March 2025

Yes, trays are available for guests to take breakfast back to their rooms.

What is the postal code of the hotel?

10 April 2025

The hotel's postcode is NE16 3BE.

Is there an additional charge for bringing a small dog?

15 May 2025

Yes, there is a pet fee of £25 for dogs staying at the hotel.

How far is the hotel from Newcastle Airport?

20 August 2025

It takes about 10 minutes by taxi to reach Newcastle Airport from the hotel.

Are there public transportation options accessible to the Stadium of Light?

12 September 2024

Public transportation is available, including bus services to Newcastle City Centre and the Metro to the Stadium of Light. Taxis can also be arranged, but booking must be done independently.

What is the walking distance to the Metrocentre from the hotel?

8 October 2024

The Metrocentre is roughly a 10 to 15-minute walk from the hotel, or a quick 2-minute taxi ride.

Can I park my vehicle at the hotel, and is there a charge?

1 November 2024

Free parking is available for guests during their stay at the hotel.

Is it safe to walk to the Metrocentre from the hotel?

15 December 2025

Yes, there is a safe walking path adjacent to the hotel leading directly to the Metrocentre.