Name: Henn Na Hotel Osaka Namba, Osaka
Address: Chuo-Ku Nishishinsaibashi 2-10-16, Osaka, Osaka, 542-0086
Price range: US$103+
Rating: 8.6

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Henn Na Hotel Osaka Namba Facilities photo

Henn Na Hotel Osaka Namba Interior photo

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Key details

About the Hotel

Chuo-Ku Nishishinsaibashi 2-10-16, Osaka, 542-0086

Steps from Dotonbori

Great

8.6

8.7

/10

4.5

4.2

Loved by Henn Na Hotel Osaka Namba guests

Separate toilet

Friendly staff

Perfect location

Comfortable beds

Quiet rooms

"Creative design with the robots and attention to detail in the clean and simplistic rooms."

Shelby from Canada

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"We had an optional robot in our room, which was amusing."

Ben Lin from Norway

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"Hotel is located in the middle of 2 stations (i.e. Namba & Shinsaibashi), which is very convenient."

Ka Hoo

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3-star automated hotel in Osaka Namba

Rooms

Henn Na Hotel Osaka Namba offers 98 rooms equipped with a range of advanced technology. Each room includes a facial recognition check-in system to streamline arrival. Guests can enjoy climate control through smart controls for a comfortable environment.

Location

Positioned in the bustling Namba district, the hotel is easily accessible to major attractions in Osaka. It is within a 5-minute walk from Namba Station, connecting visitors to both local and national transit routes. Dotonbori and Shinsaibashi shopping areas are just a short stroll away.

Amenities

The hotel features a unique robot concierge service available 24 hours a day for guest inquiries. A self-service laundry area adds convenience for guests on extended stays. Guests can also utilize the physical fitness center for their exercise needs.

Entertainment

Guests can enjoy a selection of entertainment options including game consoles available in select rooms. For leisure, there are lounge areas where guests can relax and unwind. The proximity to local attractions allows for various entertainment experiences just steps away.

Dining

Henn Na Hotel Osaka Namba offers on-site dining with a breakfast buffet showcasing both Western and Japanese delicacies. The dining space is designed to accommodate both individuals and groups, ensuring a pleasant meal experience. Guests can also explore local eateries just outside the hotel for a variety of culinary options.

Highlights

Technology: Facial recognition check-in system

Location: Walking distance to Dotonbori

Amenities: Robot concierge service available 24 hours

Dining: On-site breakfast buffet with Japanese delicacies

“Henn Na Hotel Osaka Namba piqued my interest with its location in America Mura, a vibrant cultural hub. The streamlined, machine-led check-in might not suit everyone, but the clean, quiet rooms and surprisingly helpful staff contribute to its value. For travelers who appreciate functional modernity alongside Osaka's energy, it's a smart choice.”

Anna BlackEditor-in-Chief at Tohotel

Select your room type

Henn Na Hotel Osaka Namba offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Twin Room Non-Smoking
2 persons
17 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Concept Room Dinosaur Wonder
2 persons
17 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
Twin Room Robot Non-Smoking
2 persons
17 sq. feet
2 Single beds
Air conditioning
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

Henn Na Hotel Osaka Namba offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.6/10Review score

General

No smoking on site
Free Wi-Fi in public areas
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Housekeeping
Laundry

Spa & Leisure

Entertainment

Room features

Air conditioning
Heating
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Henn Na Hotel Osaka Namba Location

Chuo-Ku Nishishinsaibashi 2-10-16, Osaka, 542-0086

Explore Osaka

Local Highlights

Dotonbori

4 minutes' walk

A vibrant district known for its neon lights, street food, and iconic landmarks like the Glico Man sign.

Namba Parks

18 minutes' walk

A shopping complex with a rooftop garden, offering a unique blend of retail, dining, and entertainment.

Osaka Castle

35 minutes' walk

A historic castle surrounded by beautiful parkland, known for its impressive architecture and exhibits.

Shinsaibashi-suji Shopping Street

4 minutes' walk

A bustling shopping arcade filled with fashion boutiques and local specialty shops, perfect for retail therapy.

Bike Rentals at Namba Parks

18 minutes' walk

Bike rentals available at Namba Parks, for a fun way to explore Osaka's attractions and parks.

Relaxation at Spa World

25 minutes' drive

A large onsen complex offering a variety of baths and wellness treatments, perfect for relaxation after sightseeing.

Kuromon Market Tour

14 minutes' walk

Visit this bustling market for fresh seafood, street food, and local produce, ideal for food lovers.

Sky Garden Experience

18 minutes' walk

A stunning rooftop view at Umeda Sky Building, providing panoramic vistas of Osaka's skyline.

Ichiran Dotonbori Main Building

5 minutes' walk

Famous for its ramen, this restaurant offers a unique dining experience with individual booths for privacy.

Kogaryu Takoyaki Main Store

5 minutes' walk

A beloved spot for takoyaki, featuring crispy shells and flavorful fillings, great for a quick snack.

Pizza Bar Fullhouse

4 minutes' walk

A cozy spot known for fresh, creative pizzas and a casual atmosphere, perfect for families and groups.

Le Croissant Shop Shinsaibashi

1 minute' walk

A charming bakery with freshly baked croissants and pastries, ideal for breakfast or a light snack.

Namba Grand Kagetsu Theater

10 minutes' walk

Home to traditional Japanese performance arts, including Yoshimoto Comedy, offering family-friendly shows.

Bar Nayuta

10 minutes' walk

A trendy bar known for its creative cocktails and relaxed vibe, often featuring live music events.

Hozenji Yokocho

4 minutes' walk

A historic alleyway rich in culture, adorned with traditional lanterns and featuring quaint restaurants and bars.

Osaka Science Museum

25 minutes' walk

An interactive museum suitable for all ages, showcasing science exhibits and a planetarium.

Getting around

City Centre
Osaka 3 min · 700 ft
Airports
Itami (ITM) 29 min · 11.8 mi
Kobe (UKB) 59 min · 24.3 mi
Train
Yotsubashi Station 5 min · 1400 ft
Shinsaibashi Station 6 min · 1700 ft
Underground
Yotsubashi 5 min · 1400 ft
Shinsaibashi 5 min · 1400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in public areas for free.

Breakfast

A full breakfast is served at the price of JPY 1540.0 per person.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Number of rooms:

129

Former name

Henn na Osaka Nishishinsaibas

Reviews and Ratings

Feedback about Henn Na Hotel Osaka Namba from previous guests about their experience.

Review summary

Based on recent reviews

Henn Na Hotel Osaka Namba is appreciated for its prime location, putting guests within a short walk of Dotonbori and close to train stations, making it easy to explore. The spacious and clean rooms, complete with full Japanese-style bathrooms, are a definite plus for many, and the novelty of dinosaur robots at check-in adds a unique touch. Some guests have found the self-check-in process a bit challenging, but overall, the hotel's modern vibe and proximity to Americamura make for a memorable stay.

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Review score

Based on 782 verified reviews

8.4 /10

Great

88 %

Recommend

Location

9.0/10

Comfort

8.8/10

Breakfast

7.0/10

Paid Wi-Fi

7.9/10

Pros

Robot concierge

Comfortable beds

Clean rooms

Perfect location

Cons

Limited space

laura from united kingdom

Single

hollywood twin room non-smoking

3 nights in November 2025

Reviewed: February 15, 2026

6/10

adequate stay with some drawbacks

cumbersome system sewage smell

i found the self-check-in system cumbersome (it wasn't very intuitive). i needed help from a staff member. furthermore, there was a noticeable sewage smell in the room coming from the bathroom. this was quite unpleasant and detracted from the overall experience.

0 Helpful

Anna from Germany

Single

Standard Twin Room Non-Smoking

4 nights in November 2025

Reviewed: January 06, 2026

9.4/10

Really good experience in the heart of the city

central location clean rooms helpful staff

The hotel's proximity to many restaurants and shops was convenient. The cleanliness of the rooms impressed me. I also found the self-check-in kiosk very efficient and easy to use, even though staff assisted when needed. The staff sent a watch to Tokyo. It was forgotten in the room.

The hallway on my floor had a noticeable sushi odor that persisted. It could have used attention.

Service

9/10

The staff demonstrated high levels of courtesy. The team helped with a lost item recovery and shipment. Staff assistance was prompt, even with the self-check-in system.

Rooms

10/10

The rooms provided ample space and comfort. A separate toilet and bathroom design eased preparation for two. The beds offered really good comfort after a long day exploring. The rooms were quiet which enhanced relaxation.

Facilities

9/10

The hotel provided convenient vending machines. Complimentary umbrellas are offered. The availability of toiletries both in the room and the lobby was greatly appreciated. There was ease in using the washing machine.

Location

10/10

The hotel is situated close to Dotonbori, a bustling area. The location allowed easy access to nightlife. Shops and restaurants were within a short walk. Transportation options were also nearby. This makes the hotel CENTRAL.

Dining

9/10

There are many cafes and restaurants near the hotel. A nearby marketplace provides various dining options. The proximity to these eateries enhanced the overall experience. Access to diverse culinary experiences was excellent.

0 Helpful

Laura from United States

Single

Standard Twin Room Non-Smoking

4 nights in November 2025

Reviewed: December 28, 2025

6/10

difficult check-in malfunctioning dryer

The location was convenient, near several metro stops..

The self check-in process was not smooth. I had to re-enter a lot of information without a keyboard, writing each character individually, which the system did not recognize well. Eventually, I required assistance from a human staff member since the dinosaur robots were unhelpful. the dryer did not work well. My clothes were still quite damp after I spent money on it.

0 Helpful

Anna from Germany

Family with children

twin room robot non-smoking

4 nights in November 2025

Reviewed: December 12, 2025

7/10

secure luggage central location self check-in front desk

i could securely store my luggage in the foyer before check in time. my daughter really liked the dinosaurs in the lobby. the location was central to everything. lawsons was a very short walk away.

the self check in system required me to re-input information without a keyboard. i needed a human to help me. the dinosaurs at the front desk offered no help.

0 Helpful

Silvia from Italy

Single

twin room robot non-smoking

5 nights in October 2025

Reviewed: October 30, 2025

7/10

adequate stay

washing machine large room central location difficult check-in translation software passport issue

the hotel had a washing machine in the lobby area this was useful. i found it central to everything i needed. the room was quite large for the area i was in. my suitcases fit under the bed i had this space for storage.

the check-in process was not smooth the first time i tried. i had to call staff to solve it for me. there was difficulty reading my passport and payment information so i needed help. the communication with staff was mostly through translation software this was not easy.

0 Helpful

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