Hotel H12****, Krakow ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Swietego Tomasza 32, Krakow, Poland, 31-014

Close to the Old Town

Great

8.9

9.4

/10

5.0

4.6

Loved by Hotel H12**** guests

Amazing location
Helpful staff
Excellent breakfast
Clean rooms

"One of the biggest surprises was the extra bonus provided by our room, which had a view of professional ballet rehearsals."

Pollyana from Brazil

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"Free water in the rooms and free coffee and cakes in reception were a nice bonus."

Simon

Google

"Breakfast was great and international."

Timothy

Google

Amenities

Hotel H12**** offers a range of premium amenities including a fitness center and a welcoming bar. The well-equipped conference room accommodates up to 150 participants, making it suitable for various events. Guests can enjoy access to the wellness zone featuring a sauna and a steam room.

Rooms

The hotel features 130 rooms with contemporary designs and a variety of layouts. Each room includes a large flat-screen TV and air conditioning for optimal comfort. Suites come with separate living areas, offering additional space for relaxation.

Location

Hotel H12**** is situated in Krakow's city center, providing easy access to historic sites like Wawel Castle and the Main Market Square. Guests can explore the lively surroundings and enjoy local shops within walking distance. Public transportation options nearby facilitate exploration of greater Krakow.

Wellness

The hotel's wellness zone includes a sauna and steam room, promoting relaxation and well-being. Guests can benefit from various treatments tailored to enhance body care. Fitness enthusiasts can utilize the well-equipped gym during their stay.

Dining

Hotel H12**** provides an on-site restaurant serving a menu inspired by local and international cuisine. Breakfast includes a buffet with a variety of options to start the day. Room service is also available for those who prefer to dine in privacy.

Highlights

Amenities: Conference room for 150 participants

Rooms: 130 rooms with contemporary designs

Location: City center, near Wawel Castle

Wellness: Sauna and steam room

Dining: On-site restaurant serving local cuisine

“Staying here places you squarely in Krakow's Old Town, moments from St. Mary's Basilica. The hotel offers thoughtful touches, like complimentary drinks and soundproofed rooms, a welcome respite. I appreciate that they aim to provide a unique experience, even opening ballet rehearsals to guests. It's a family-friendly option with a focus on attentive service, though some experiences may vary.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.7/10Review score

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Highlights from guests

DiningBreakfast Abundance

The breakfast offered fresh, quality options. I enjoyed the selection of cold meats, cheeses, plus hot beans and spicy sausages.

Oliver from Canada

Review on

Room FeaturesSpotless Comfort

The rooms were spacious and modern. I appreciated the daily restocked water, tea, and coffee.

Mei from China

Review on

BedroomComfort redefined

The bed and pillows were extremely comfortable. Also, the fresh sheets and towels everyday was a plus!

Rajesh from India

Review on

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Select your room type

Hotel H12**** offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Double or Twin Room

2 persons

205 sq. feet

2 Single beds

Shower

Heating

room details

Junior Suite

2 persons

270 sq. feet

1 King-size bed

Coffee machine

Heating

room details

One-Bedroom Apartment

2 persons

465 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Hotel H12**** offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.7/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Pet amenities available
Room service
Housekeeping
Laundry
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Soundproofed rooms
Sitting area
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Hotel H12**** Location

Swietego Tomasza 32, Krakow, Poland, 31-014

Map view

Swietego Tomasza 32, Krakow, Poland, 31-014

City landmarks

Castle

Wawel Royal Castle

5100 ft

University

Collegium Maius Great College

3900 ft

Landmark

Corpus Christi Church

5100 ft

Landmark

Krakow Barbican

4200 ft

Church

Church of Saint Apostles Peter and Paul

2600 ft

Synagogue

Old Synagogue

5000 ft

Synagogue

Izaak Synagogue

5000 ft

Landmark

Bunkier Sztuki Contemporary Art Gallery

3900 ft

Church

Wawel Cathedral

5100 ft

Synagogue

High Synagogue

5000 ft

Church

Church of St. Catherine of Alexandria

5100 ft

Museum

Galicia Jewish Museum

5000 ft

Museum

National Museum in Krakow

1.2 mi

Nearby

Square

Main Square

1300 ft

Church

St. Mary's Basilica

1300 ft

ul. Maly Rynek 9

Saint Barbara's Church

1300 ft

Museum

The Cloth Hall

1300 ft

Center of Old Town

Krakow's Rynek Glowny Central Square

1300 ft

At the midpoint of Grodzka On The East Side

Church of St. Andrew

1300 ft

Rynek Glowny

Old Town

1300 ft

Museum

Cracow Historical Museum

1300 ft

Tower

Town Hall Tower

1300 ft

Rynek

Adam Mickiewicz Monument

1300 ft

Ul. Pijarska

Saint Florian's Gate

1300 ft

Museum

Czartoryski Museum

1300 ft

KrakowPoland

Planty Park

1300 ft

Church

St. Francis of Assisi Church and Monastery

1300 ft

Church

Church of St Adalbert

1300 ft

Church

Saint Cross Church

1300 ft

Church

Dominican Church

1700 ft

Restaurants

Moo Moo Steak & Burger Club

200 ft

Sw. Krzyza Sienna 9

House of Beer

200 ft

ul. Sw. Tomasza 35 Św. Tomasza 35

Nota Resto by Tomasz Lesniak

300 ft

InVito Pizza & Pasta

200 ft

33 Sw. Tomasza Str

The Dog in the Fog

200 ft

Old Town

Pizzeria Cyklop

400 ft

ul. Mikolajska 16

Movida Cocktail Bar

400 ft

ul. Mikolajska 9

Oldsmobil Pub & Restaurant

200 ft

ul. Tomasza Zana 31

Restauracja Amadeus

300 ft

ul. Mikolajska 20

Hard Rock Cafe

1300 ft

Main Market / Mariacki Square 9

Explore Krakow

Explore Krakow's Gems

Wawel Royal Castle

19 minutes' walk

Historic royal residence featuring stunning architecture and beautiful gardens. Guided tours available.

Main Square

5 minutes' walk

Vibrant central square surrounded by shops and cafes, it hosts various events and markets throughout the year.

St. Mary's Basilica

5 minutes' walk

Iconic church known for its stunning altarpiece and hourly trumpet call. Offers free admission on select days.

Krakow's Rynek Glowny Central Square

5 minutes' walk

Lively marketplace with unique shops, surrounded by historic buildings. Ideal for local cultural immersion.

Bike Tours

10 minutes' drive

Guided bike tours through Krakow's scenic routes. Rentals readily available for independent exploration.

Botanic Garden of the Jagiellonian University

18 minutes' walk

Peaceful garden perfect for leisurely strolls. Home to diverse plant species, ideal for nature lovers.

Adventure Park

20 minutes' drive

Thrilling outdoor ropes course and zipline experience, ideal for adrenaline seekers. Booking ahead is recommended.

Local Markets

5 minutes' walk

Pop-up markets offering local crafts and food items. Check seasonal schedules for special events.

Moo Moo Steak & Burger Club

1 minute walking

Casual dining known for gourmet burgers and steaks, featuring a lively atmosphere. Reservations recommended.

Nota Resto by Tomasz Lesniak

1 minute walking

Modern Polish cuisine with seasonal ingredients. Offers a cozy setting, catering to dietary needs.

The Dog in the Fog

1 minute walking

Charming pub known for craft beers and comfort food. Family-friendly environment with a welcoming vibe.

InVito Pizza & Pasta

1 minute walking

Italian restaurant celebrated for its handmade pizzas and pasta dishes. Casual setting; dietary options available.

Bunkier Sztuki Contemporary Art Gallery

15 minutes' walk

Art hub showcasing modern exhibitions and cultural events. Family-friendly with occasional workshops.

House of Beer

1 minute walking

Lively bar featuring local brews and live music nights. A great spot for socializing after a day of exploration.

Theatre Juliusz Słowacki

15 minutes' walk

Historic theatre offering a variety of performances ranging from opera to drama. Advance ticket booking is recommended.

Jazz Club

10 minutes' walk

Local venue hosting jazz nights with an intimate atmosphere. Great for couples and music lovers alike.

Getting around

City Centre

Krakow5 min · 1400 ft

Airports

John Paul II International Krakow-Balice (KRK)39 min · 16.1 mi

Katowice (KTW)159 min · 65.7 mi

Train

Kraków Main Station10 min · 2700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of PLN 80 per person per day.

Pets

Pets are allowed on request.

Number of rooms:

Reviews and Ratings

Feedback about Hotel H12**** from previous guests about their experience.

Review summary

Based on recent reviews

Hotel H12's prime location places you within a short walk of Krakow's Main Market Square and many city attractions. Guests often compliment the modern and clean rooms, also highlighting the excellent and varied breakfast. Some guests in lower floors have occasionally noted kitchen smells, but overall, the hotel provides a pleasant experience with complimentary tea, coffee, and sweets available near the elevators, in addition to the tea and coffee facilities provided in the rooms.

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Review score

Based on 1136 verified reviews

8.9/10

Great

95%

Recommend

Location

9.7/10

Staff

9.3/10

Facilities

8.7/10

Value for money

8.7/10

Pros

Central location

Helpful staff

Clean rooms

Modern building

Quiet nights

Cons

Uncomfortable bed

Outdated bathroom

Broken air con

Justin from Canada

Single

Deluxe Double or Twin Room

3 nights in November 2025

Reviewed:January 28, 2026

9.5/10

amazing stay!

killer locationclean roomhelpful staffearly baggage drop

the location is just killer. i walked everywhere easily. my room was super clean and modern. staff were really helpful to me. they let me drop my bags off early, this made exploring easier!

the bed was a little hard. it wasn't a big deal, but i did notice it.

Service

10/10

the reception staff was super friendly. they were always smiling. the staff offered great help with directions. the team.

Dining

9/10

breakfast had a lot of choices. i saw fresh fruits. the coffee was hot. i noticed many options presented nicely, the food was good.

0 Helpful

Show less

Charlotte from United Kingdom

Couple

Deluxe Double or Twin Room

4 nights in November 2025

Reviewed:January 25, 2026

9/10

fresh foodmarket squareefficient air conditioning

The breakfast offered a huge selection of freshly prepared food (I especially appreciated the fruit and granola!). The location is really good, very close to the main market square. The air conditioning in my room was efficient and quiet.

The room was somewhat dark.

0 Helpful

Neil from Australia

Couple

Deluxe Double or Twin Room

3 nights in November 2025

Reviewed:January 12, 2026

7/10

helpful stafffresh watersuper clean cleaningnoisy roomimpractical furniturebroken air

the staff were always smiling and happy to help i also really liked the fresh water provided in the room every day the cleaning was super clean throughout my stay the breakfast had a large selection of food and it was delicious

i found the street side room very noisy at night the windows didn't block sound well the furniture arrangement in the toilet wasn't practical at all the air con was broken making the room stuffy and uncomfortable

0 Helpful

Justin from Canada

Couple

Deluxe Double or Twin Room

5 nights in November 2025

Reviewed:January 06, 2026

9/10

wide choicehelpful stafflocal food

the breakfast was amazing i loved the wide choice of options. the location allowed easy walks to everywhere i wanted to go. the staff was helpful they gave useful information about local polish food.

The room was clean. Though, the decor seemed somewhat simple.

0 Helpful

John from United States

Single

Deluxe Double or Twin Room

3 nights in November 2025

Reviewed:December 18, 2025

9/10