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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710

Rooms and Suites

The Grand Riviera Princess features 674 rooms with options suitable for families. Accommodations include Deluxe Junior Suites (56m2), Junior Suite Deluxe Swimouts (59m2), Laguna Villa Suites (61m2), Family Club Deluxe Junior Suites (65m2), Family Club Deluxe Swimouts and Master Suites (208m2). Some suites offer direct pool access. Platinum rooms are located in an exclusive area on the beach and Laguna Villa Suites offer access to a private pool and butler service. Standard amenities in all rooms include air conditioning, a mini-bar restocked daily with water, soft drinks, and beer, a coffee maker, a safe, and a flat-screen TV. Bathrooms are equipped with free toiletries, hairdryer, and a magnifying mirror. Select suites also feature a spa bath.

Dining Choices

The hotel features a range of dining options including buffet restaurants and 7 thematic restaurants. Options range from Mexican cuisine at La Hacienda, Swiss cuisine at La Fondue, and Italian dishes at Mamma Mia. The Miso Thai restaurant offers Asian cuisine. La Vaqueria specializes in grilled dishes. Las Olas offers seafood. For a more refined experience, La Fleur serves international cuisine. The Chill Out Restaurant is available at an additional cost for other categories of guests and is included for Laguna Villa guests. Buffet restaurants include Orange Buffet Restaurant with an international buffet. Multiple bars are available, including the 5th Avenue Sports Bar (open 24 hours), plus several poolside and lobby bars serving cocktails and snacks. A dress code of no swimwear is enforced at the buffet restaurants.

Leisure and Activities

Grand Riviera Princess features 15 pools, including children's pools and exclusive pools for Family Club, Platinum, and Villa guests. Guests can access a 300m² gym, multipurpose courts, soccer and basketball courts. Activities organized by the animation team include aqua aerobics and diving lessons. A spa offers massages and beauty treatments. The hotel has a daily shuttle service to Playa del Carmen. Activities such as swimming with dolphins and snorkeling are available. The Chill Out Beach Club is available at an additional cost for other categories of guests and is included for Laguna Villa guests. Live music, parties and bars.

Location and Transportation

The Grand Riviera Princess is located on a white sandy beach in Riviera Maya, 10 minutes from Playa del Carmen. Cancun is 65 km away and the Tulum archaeological site is at a similar distance. The hotel is 1.5 km from Grand Coral Golf Riviera Maya and 2.5 km from Grand Coral Beach Club. Xcalacoco is 1 km away. The hotel is 10 km from Aeropuerto de Playa del Carmen. Transportation options include NexusTours transfers and taxis; a taxi from the airport costs $630 pesos for 1-4 people.

Onsite Services

The Grand Riviera Princess offers a range of services. The Platinum area features a private pool and butler service. Babysitting services are available for an additional $10 per hour per child; babysitters undergo first aid and childcare training. Wedding planning services are available, with customized packages and beachfront locations. The hotel can host corporate events, religious events, and cultural events. The hotel offers event spaces, tailored services and dining options. Concierge and 24-hour room service is also available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
Max:
2 persons
56 m² 
Bed options:
1 King-size bed and 1 Sofa bed
Shower
Bathtub
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Family Club Room
Max:
2 persons
58 m² 
Bed options:
1 King-size bed
Shower
Bathtub
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Deluxe Junior Suite Pool Access Only 13 years old
Max:
2 persons
56 m² 
Bed options:
1 King-size bed and 1 Sofa bed
Shower
Bathtub
Check Prices
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Getting around

A list of all available modes of transport

City Centre
Playa del Carmen 6.3 km
Airports
Aeropuerto de Playa del Carmen (PCM) 9.9 km
Cancun (CUN) 50.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Smoking allowed in designated areas
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser

Sports & Fitness

  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis
  • Archery
  • Sports trainer

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Night club
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Massage
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5 Avenida Manzana 20 Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
910 m
Restaurants
La Brasserie
1.2 km
El Limonar 1 Dentro del Hotel The Fives
Oka - Sushi Bar
1.2 km
Predio El Limonar fraccion 2
Restaurante Skylights
1.0 km
Prolongacion 5ta Avenida Mza 20 Lote 006
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Check-in
18Oct2025Select date
Check-out
19Oct2025Select date
Rooms and Guests2 Guests, 1 Room