"Rooms with swim up pool is wonderful, highly recommended."
Seleste from United States
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"The grounds are lovely and lots of wild life about."
Ninja
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"We had a swim up room which we loved."
Marie from United States
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Location
Grand Riviera Princess sits on a premier beachfront in Riviera Maya, just 10 minutes from Playa del Carmen. Guests can easily access the area's popular attractions, including Tulum and various cenotes. The hotel is located a convenient 40 minutes from the airport, making travel straightforward for visitors.
Accommodation
The hotel consists of 674 spacious rooms, some offering direct access to the pool. Platinum and Laguna Villa Suite rooms provide exclusive services and benefits, catering to more demanding clientele. Family Club Deluxe Junior Suites accommodate large families with their generous layouts and specialized services.
Dining
Grand Riviera Princess showcases a diverse culinary experience with 7 themed restaurants, including Italian at Mamma Mia and authentic Mexican cuisine at La Hacienda. Guests can enjoy various magnificent buffets that cater to different tastes, available throughout the day. The hotel also provides specialized international gourmet options to enhance the dining experience.
Wellness
The hotel offers a comprehensive spa experience at the Grand Riviera Princess Spa, covering 1,700 m² dedicated to relaxation and rejuvenation. Guests can book a variety of massage treatments and beauty services designed to promote well-being. The spa's inviting atmosphere provides an ideal setting for visitors seeking tranquility.
Family-Friendly Features
Grand Riviera Princess is tailored to families, featuring the Princess Family Club with spaces designed for children's fun. Activities include water sports, multipurpose courts, and organized theatre performances to entertain guests of all ages. The hotel also hosts kid-friendly clubs and a Mini Disco, ensuring children have ample opportunities for enjoyment.
Highlights
Location: 10 minutes from Playa del Carmen
Accommodation: 674 rooms
Dining: 7 thematic restaurants
Wellness: 1,700 m² Grand Spa
Family-Friendly: Princess Family Club with children's activities
“Grand Riviera Princess proposes a family-centric experience in Playa del Carmen, with dedicated services such as the Family Club and babysitting. Multiple themed restaurants and bars complement the resort's access to 15 pools and a white sandy beach. While some areas show their age, upcoming refurbishments promise improvements; for now, the attentive staff and diverse amenities stand out.”
Anna BlackEditor-in-Chief at Tohotel
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Select your room type
Grand Riviera Princess offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Junior Suite
2 persons
605 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Deluxe Junior Suite Pool Access Only 13 years old
2 persons
605 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Laguna VIlla Suite Adults Only 18 years old
2 persons
700 sq. feet
1 King-size bed and 1 Sofa bed
Shower
Bathtub
room details
Suite Private Pool
2 persons
485 sq. feet
1 King-size bed
Shower
Private pool
room details
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Facilities
Grand Riviera Princess offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Great
8.0/10Review score
General
Smoking allowed in designated areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Sports & Fitness
Fitness centre
Wind surfing
Diving
Snorkelling
Canoeing
Tennis court
Billiard tables
Darts
Table tennis
Archery
Sports trainer
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
Restaurant
Poolside snack bar
Snack bar
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Board games
Children's menu
Children's play area
Kids club
Game room
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Massage
Make up services
Room features
Free Wi-Fi in rooms
Air conditioning
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Dining Onsite
Grand Riviera Princess invites travelers to indulge in a vibrant array of dining options, featuring magnificent buffets and seven thematic restaurants. Guests can savor international flavors ranging from authentic Mexican delights to exquisite Italian fare, all served in warm, inviting atmospheres that enhance every culinary encounter.
Buffet Restaurant Green
International Buffet
Ambiance
Modern and relaxed environment, perfect for casual dining with family and friends.
Key Offerings
A delightful variety of dishes for breakfast, lunch, and dinner, featuring live cooking stations to savor freshly made meals.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM, lunch from 12:00 PM to 3:00 PM, and dinner from 6:00 PM to 11:00 PM.
Buffet Restaurant Orange
International Buffet
Ambiance
Modern and spacious with comfortable seating, ideal for enjoying a hearty meal any time of day.
Key Offerings
A diverse selection of international cuisine available for breakfast, lunch, and dinner, ideal for a casual dining experience.
Reservation
No
Open daily for breakfast from 7:00 AM to 12:00 PM, lunch from 1:00 PM to 3:00 PM, and dinner from 6:30 PM to 10:00 PM.
Grill Restaurant La Vaqueria
Grill/BBQ
Ambiance
Modern setting with a cozy vibe, perfect for grilling enthusiasts and family meals.
Key Offerings
Savor expertly grilled meats with a selection of sides in a relaxed atmosphere.
Reservation
No
Open daily for dinner from 6:00 PM to 11:00 PM.
Italian Restaurant Mama Mia
Italian
Ambiance
Modern and romantic atmosphere, ideal for intimate dinners with a touch of Italy.
Key Offerings
Delicious classic Italian dishes, pasta made fresh, and a delightful wine selection.
Reservation
Recommended
Open daily for dinner from 6:00 PM to 11:00 PM.
Snack Sunset Restaurant
International Snack Bar
Ambiance
Modern and casual, perfect for a quick bite after a day in the sun.
Key Offerings
Light meals and snacks served throughout the day, great for relaxing by the pool.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM and lunch from 12:30 PM to 3:00 PM.
Snack Riviera Restaurant
International Snack Bar
Ambiance
Inviting and upbeat, offering a laid-back atmosphere for casual dining.
Key Offerings
An array of international small plates and snacks, ideal for those on the go.
Reservation
No
Open daily for breakfast from 7:00 AM to 10:30 AM and lunch from 12:30 PM to 3:00 PM.
Swiss Thematic Restaurant La Fondue
Swiss
Ambiance
Family-friendly and modern, creating a cozy atmosphere for shared dining experiences.
Key Offerings
Exceptional fondues and Swiss-inspired dishes, perfect for enjoying with loved ones.
Reservation
Recommended
Open daily for dinner from 6:00 PM to 11:00 PM.
Asiatic Restaurant Miso
Asian
Ambiance
Traditional yet modern, providing a serene dining experience for lovers of Asian cuisine.
Key Offerings
A delightful range of Asian dishes, from sushi to classic stir-fry, in an enchanting setting.
Reservation
Recommended
Open daily for dinner from 6:00 PM to 11:00 PM.
Seafood Restaurant Las Olas
Seafood
Ambiance
Modern, featuring a laid-back seaside feel that enhances the dining experience.
Key Offerings
Fresh and flavorful seafood dishes showcasing local catches, perfect for a special evening out.
Reservation
Recommended
Open daily for dinner from 6:00 PM to 11:00 PM.
International Gourmet Restaurant Le Fleur
International Gourmet
Ambiance
Modern and romantic, creating an elegant backdrop for special occasions.
Key Offerings
Exquisite international dishes crafted with attention to detail, offering a unique gastronomic experience.
Reservation
Recommended
Open daily for dinner from 6:00 PM to 11:00 PM.
Chill Out Restaurant
International
Ambiance
Modern, offering a leisurely atmosphere for unwinding after a day of activities.
Key Offerings
An array of international flavors in a relaxed setting, ideal for casual dinners with friends and family.
Reservation
No
Open daily for dinner from 6:00 PM to 11:00 PM.
Mexican Restaurant La Hacienda
Mexican
Ambiance
Traditional and festive, embracing the vibrant spirit of Mexican culture.
Key Offerings
Authentic Mexican dishes that celebrate bold flavors in a lively dining environment.
Reservation
Recommended
Dinner hours are not specified; typically open for evening service.
Beautiful beach with soft white sands and clear waters. A great spot for sunbathing and water activities.
Punta Bete
15 minutes' walk
Secluded beach perfect for relaxation and swimming. Ideal for a peaceful escape from busier locations.
Cenote Misterio Maya
10-minute drive
Breathtaking cenote offering swimming and snorkeling. Unique natural formations in a serene environment.
El Camaleon Golf Course
20 minutes' walk
Professional golf course designed by Greg Norman. Beautiful setting and challenging layout for golf enthusiasts.
Xavage Park by Xcaret
10-minute drive
Adventure park with thrilling activities like rafting and zip-lining. Ideal for thrill-seekers looking for excitement.
Go Natural Explorers
10-minute drive
Eco-friendly tours offering snorkeling and kayaking experiences. Great for those seeking relaxation in nature.
La Brasserie
15 minutes' walk
French bistro offering delicious crepes and pastries. Cozy atmosphere with outdoor seating available.
Oka - Sushi Bar
15 minutes' walk
Trendy sushi bar with a variety of rolls and fresh seafood. Friendly staff and vibrant ambiance. Reservations recommended.
Restaurante Skylights
13 minutes' walk
Upscale dining with Mexican cuisine and stunning views. Known for excellent service and fine dining experience.
28 de Julio Square
10-minute drive
Popular gathering spot with local performances and events. Family-friendly atmosphere with market stalls and food options.
La 5ta Hacienda
15-minute drive
Lively bar with live music and dancing. Great spot for nightlife and socializing with locals and visitors alike.
Getting around
City Centre
Playa del Carmen10 min
·
4.0
mi
Airports
Aeropuerto de Playa del Carmen (PCM)16 min
·
6.3
mi
Cozumel (CZM)63 min
·
25.8
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Breakfast
The hotel Grand Riviera Princess serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish
Year renovated:
2007
Number of rooms:
611
Former name
grand riviera princess all suites & spa resort
Reviews and Ratings
Feedback about Grand Riviera Princess from previous guests about their experience.
Review score
Based on 3415 verified reviews
7.7/10
Very good
70%
Recommend
Breakfast
4.6/10
Cleanliness
8.4/10
Comfort
8.4/10
Facilities
8.0/10
Free Wi-Fi
7.2/10
Location
8.1/10
Paid Wi-Fi
4.9/10
Staff
8.4/10
Value for money
7.8/10
Pros
Helpful staff
Well-kept grounds
Food variety
Delicious drinks
Cons
Poor service
Dirty areas
Guest reviews
based on 1181 reviews
7.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Grand Riviera Princess
What is the most recommended time to enjoy a beach vacation at this resort?
1 March 2024
All year round is great for a beach getaway at the Grand Riviera Princess. If hot temperatures are your preference, consider visiting in July or August. For a livelier atmosphere, January or February would be ideal.
Is alcoholic beverage service included in the all-inclusive package?
7 March 2024
Yes, the all-inclusive offering includes liquor throughout the resort.
What type of accommodations is best for guests with limited mobility?
15 April 2024
Opt for a Platinum Suite for proximity to the beach, or a Junior Suite Deluxe if closeness to the lobby is preferred. Be sure to indicate a first-floor room request in your booking notes.
Which dining options are part of the all-inclusive experience?
30 April 2024
Guests can enjoy meals at 2 international buffets, 7 a la carte restaurants, and 9 bars, including swim-up options.
Are there entertainment options available on-site for guests?
10 May 2024
Yes, the resort offers a daily and nightly entertainment program for guests to enjoy.
What options for transportation are available from Cancun Airport?
20 May 2024
Best Day is recommended for reliable transportation services from Cancun Airport to the resort.
Is it possible to receive a COVID-19 test at the hotel before returning to the United States?
5 June 2024
Yes, COVID-19 testing can be arranged on-site by contacting the Concierge to book an appointment.
What exactly does the all-inclusive plan cover?
15 June 2024
The all-inclusive plan offers 24-hour meals and drinks, along with a range of daily and nightly activities. Higher-tier rooms may provide added perks.
Are all restaurants operational, and is it necessary to make reservations?
27 June 2024
Restaurant availability depends on occupancy and follows a rotational schedule, so reservations are indeed required.
What special arrangements can be made for celebrating a wedding anniversary at the resort?
10 July 2024
Special arrangements can certainly be made for wedding anniversaries. It is advisable to note such requests during booking and consult the Concierge for further arrangements.
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