What is the typical timeframe for receiving the refund of a £50 security deposit after checking out?
12 November 2024
Generally, the £50 security deposit will be returned within 2-3 working days after checkout.
72 photos
Hotel Express Newcastle Gateshead, Gateshead
50US$
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Key details
About the Hotel
Cuthbert Street,
Gateshead,
United Kingdom,
Tyne and Wear
- Close to the Quayside
Guest rating
6.0
5.2
2.3
Loved by Hotel Express Newcastle Gateshead guests
"A good solid English breakfast! Generous portion size."
"Very close to airport with buses stopping right outside the door."
"24/7 reception service was also excellent."
Location
Hotel Express Newcastle Gateshead is situated just
Accommodations
Rooms are designed for diverse stays, including options for solo travelers, families, and larger groups. The hotel's
Dining
The hotel provides a
Business Facilities
Tailored for business travelers, the hotel has dedicated areas for
Pet-Friendly Amenities
The hotel welcomes pets, offering a comfortable stay for guests traveling with their furry companions. Pet-friendly rooms are available, ensuring a pleasant environment for all. The hotel also has
Highlights
Location: 1.1 miles from Newcastle city centre
Accommodation: spacious family rooms that accommodate up to 6 guests
Dining: cooked English and Irish breakfasts served daily
Business: laptop-friendly workspaces and 24-hour reception
“This hotel stands out for its family-friendly focus and practical amenities like on-site parking and readily available babysitting. The location, while not directly in the city center, provides convenient access to both Newcastle and major attractions. The personalized rooms and secure environment, coupled with its affordability, make it a viable option in Gateshead.”
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Select your room type
Hotel Express Newcastle Gateshead offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Single Room
2 persons
120 sq. feet
1 Single bed
Shower
Heating
room details
Triple Room
2 persons
390 sq. feet
3 Single beds
Shower
Heating
room details
Double Room
2 persons
390 sq. feet
1 Double bed
Shower
Heating
room details
Twin Room
2 persons
390 sq. feet
2 Single beds
Shower
Heating
room details
Show all roomsLess
Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Hotel Express Newcastle Gateshead offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key access
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Tours/Ticket assistance
Dining
- Restaurant
Business
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Garden area
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Hotel Express Newcastle Gateshead, the onsite dining experience begins with the inviting Restaurant, where a delightful selection of British cuisine is served in a warm, family-friendly atmosphere. Guests can indulge in hearty breakfasts that celebrate local flavors, ensuring a nourishing start to each day.
Hotel Express Newcastle Gateshead Location
Cuthbert Street,
Gateshead,
United Kingdom,
Tyne and Wear
Map view
Cuthbert Street,
Gateshead,
United Kingdom,
Tyne and Wear
City landmarks
Bridge
Gateshead Millenium Bridge
1.6
mi
Market
The Quayside
1.3
mi
Night club
Newcastle Castle
1.2
mi
Museum
Life Science Centre
1.0
mi
Museum
Discovery Museum
1.2
mi
Bridge
The Tyne Bridge
1.1
mi
Market
Grainger Market
1.5
mi
Gallery
Baltic Centre for Contemporary Art
1.4
mi
Park
Saltwell Park
1.1
mi
Bridge
High Level Bridge
4600 ft
Cinema
Tyneside Cinema
1.4
mi
Museum
The Great North Museum
1.7
mi
Bridge
Swing Bridge
1.1
mi
Landmark
Grey Street
1.4
mi
Museum
Victoria Tunnel
1.6
mi
Gallery
Laing Art Gallery
1.3
mi
Monument
Grey's Monument
1.6
mi
Church
Cathedral Church of St Mary
1.1
mi
Church
Saint Nicholas Cathedral
1.3
mi
Landmark
Newcastle Cathedral
1.3
mi
Landmark
Historic England
1.2
mi
Landmark
The Black Gate
1.4
mi
Gallery
Shipley Art Gallery
4900 ft
Landmark
Grainger Town
1.6
mi
Gallery
The Biscuit Factory
1.6
mi
Stadium
St James' Park
1.4
mi
Landmark
Dunston Staiths
1.2
mi
Museum
St Mary's Heritage Centre
1.1
mi
Event hall
O2 Academy Newcastle
1.3
mi
Museum
Holy Jesus Hospital
1.4
mi
Nearby
Church
Gateshead Hebrew Congregation
1700 ft
Restaurants
Mr Fish
2200 ft
86 Coatsworth Road
Bensham Tandoori
2600 ft
94 Saltwell Road
The Staiths Cafe Bar
4000 ft
1 Autumn Drive Staiths Southbank
Dominic's Cafe
3500 ft
197-199 Saltwell Road Bensham
cup&cake
3600 ft
Gateshead Tyne and Wear 3 High West Street
Explore Gateshead
Explore Gateshead and Beyond
Newcastle Castle
25 minutes' walk
A medieval fortress with stunning architecture and rich history, including guided tours on weekends.
The Quayside
25 minutes' walk
A vibrant area along the river with cafes, shops, and stunning views of the iconic bridges.
Life Science Centre
20 minutes' walk
An interactive science center with exhibitions and activities for all ages; perfect for curious minds.
Saltwell Park
20 minutes' walk
A beautiful, Victorian-style park featuring a lake, gardens, and children's play areas, ideal for families.
Mr Fish
8 minutes' walk
Casual eatery known for fresh seafood and delicious fish and chips-great for a quick meal.
Bensham Tandoori
10 minutes' walk
Authentic Indian cuisine with flavorful curries and vegetarian options; ideal for casual dining.
Tyneside Cinema
30 minutes' walk
An indie cinema showcasing a mix of classic and contemporary films; check out their unique café bar.
Baltic Centre for Contemporary Art
25 minutes' walk
A striking venue for modern art exhibitions and events; often hosts workshops and family-friendly activities.
Getting around
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at GBP 3 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP7 per person per day.
Pets
Pets are not allowed.
Languages
English, Czech, Polish, Arabic, Hindi, Irish, Slovak, Urdu, Vietnamese
Number of rooms:
33
Reviews and Ratings
Feedback about Hotel Express Newcastle Gateshead from previous guests about their experience.
Show moreShow less
Pros
Friendly staff
Good location
Free parking
Cons
Uncomfortable beds
Dirty rooms
Poor maintenance
Guest reviewsbased on 477 reviews
Sophia from Greece
Couple
Double Room En suite
3 nights in November 2025
|
Reviewed:December 25, 2025
7/10
helpful staffradiator issuebathroom cleanlinesssmall stains
The staff were very helpful, from when we arrived. I would stay again in the SAME room. They just need to put curtains on the other window. I also noted they need to sort the radiator.
The bathroom didn't feel completely clean. I also found some small stains ON the bed sheets. These issues affected my overall impression.
0 Helpful
Alex from United Kingdom
Double Room
3 nights in October 2025
|
Reviewed:October 29, 2025
6/10
Decent stay with a few drawbacks
clean roomfresh bed linentea facilitiesshared toiletnoise levelsunstable water
The room was clean, I was glad for that. The bed linen felt fresh, which I found cute. Tea making facilities were available in the room.. this made mornings easier.
The shared toilet was not ideal. I could hear noises from all over the hotel. The water temperature in the shower was hard to manage. It was either too cold or too hot.
0 Helpful
Chris from United Kingdom
Single
Double Room
3 nights in June 2025
|
Reviewed:July 15, 2025
8.5/10
Solid stay, met expectations
tidy roomfresh linenprompt breakfasthelpful staff
I appreciated the clean and tidy room, alongside fresh bed linen provided. Tea making facilities were available in the room, I found that helpful. Breakfast was ready promptly ,exactly when I wanted it. The reception staff were cute and well-mannered ,they are helpful as well.
The location is a little over a mile from the train station ,so taking a taxi might be necessary.
Service
9/10
The reception staff were quite cute ,they also displayed good manners. They were helpful with directions and any questions I had. I appreciated the quick and efficient check-in process.
Dining
8/10
Breakfast was available when I requested it ,I did not have to wait. The selection offered a decent variety of options. The dining area was clean ,it also felt well kept.
Facilities
9/10
Tea making facilities were available directly in my room. I also had toiletries supplied for me ,I found this convenient. The hot shower worked well ,it was refreshing after a long day.
Location
8/10
The hotel is located just over a mile from the train station. It is also accessible by taxi ,the ride cost about £7.60. The hotel is convenient ,it met my needs for accessing transportation.
0 Helpful
|
Questions of the users
About Hotel Express Newcastle Gateshead
Are there any fees for cleaning or changing sheets and towels during my stay?
15 January 2025
There is usually no charge for changing bedding, but daily changes for sheets and towels come with a fee of £5.
Is it possible to stay at this hotel on 30 November despite potential lockdown restrictions?
30 November 2024
Yes, the hotel remains open to guests and adheres to all necessary COVID-19 precautions.
If I book online, will I still need to pay the £50 security deposit upfront?
24 October 2024
Yes, the £50 security deposit is required at the time of checking in, regardless of the booking method.
Can I use a kitchen or microwave during my stay at the hotel?
7 August 2024
The hotel provides microwave facilities available for use during your stay.
What time is check-in and check-out at the hotel, and do you accept cash payments?
22 September 2024
Check-in starts from 14:30 and check-out is by 11:00 the next day. Cash payments are accepted.
Is an early check-in option available at the hotel?
16 December 2024
An early check-in may be available; it is recommended to inform the hotel in advance regarding your expected arrival time.
Can special requests, such as birthday decorations, be accommodated for a stay?
11 February 2025
Yes, special arrangements like birthday balloons and banners can be made for an additional fee if informed at the time of reservation.
Are breakfast options included in room rates, and how can I find this information?
6 March 2025
The hotel offers separate rates for rooms that include breakfast and those that do not, allowing guests to choose based on preference.
Is luggage storage available if I need it after checking out?
18 April 2025
Yes, the hotel has a luggage storage service which guests can use on the day of checkout.Next best alternative
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