Embassy Hotel, Newcastle City Centre, Sure Collection By Best Western Gateshead Exterior photoEmbassy Hotel, Newcastle City Centre, Sure Collection By Best Western Gateshead Exterior photoEmbassy Hotel, Newcastle City Centre, Sure Collection By Best Western Gateshead Exterior photo
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From95US$ /night
Check-in
01Jun2026Select date
Check-out
02Jun2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Lobley Hill Road, Gateshead, Tyne & Wear, Gateshead, United Kingdom, NE11 9NA
-
Near the Riverside Sculpture Park
Great
8.2
7.4
/10
5.0
/5

Accommodations

Embassy Hotel offers 95 comfortable rooms equipped with essential amenities. Room types include twin, double, and family rooms, each providing a functional workspace and tea and coffee-making facilities. Accessible rooms are also available, catering to guests with mobility needs.

Dining Options

The hotel offers an on-site restaurant that serves a range of breakfast options, along with lunch and dinner menus. Guests can enjoy a complimentary breakfast each morning, featuring continental choices. The bar area provides a relaxed setting to unwind with drinks after a day of exploring.

Location

Embassy Hotel is located just a short distance from key attractions in Newcastle City Centre. Guests can explore the iconic Quayside, the historic Castle Keep, and vibrant shopping districts within walking distance. The hotel provides convenient access to public transportation, including the metro and bus services.

Business Facilities

The hotel supports business travelers with a well-equipped meeting room that accommodates up to 24 guests. In addition, complimentary internet access is available throughout the property. The dedicated staff assists with planning and catering to ensure a productive meeting environment.

Outdoor Area

An outdoor terrace provides guests a space to relax while enjoying a fresh air getaway in the city. The terrace accommodates outdoor seating, making it an inviting spot for drinks during pleasant weather. This area offers a blend of comfort and city views.

Highlights

Location: Short distance from key attractions

Accommodations: 95 comfortable rooms

Dining: On-site restaurant with breakfast options

Business: Meeting room for up to 24 guests

“This is a straightforward hotel, well-suited for business or family stays near Gateshead. I noted the consistently friendly staff and practical amenities, including complimentary breakfast with options for children. While not luxurious, the hotel stands out for its spacious rooms, ease of access to local attractions, and commitment to sustainable practices.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Embassy Hotel, Newcastle City Centre, Sure Collection By Best Western offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Double Room Bath Tub Disability Access or Non-Smoking
2 persons
220 sq. feet 
1 Double bed
Deluxe Double Room Non-Smoking
2 persons
220 sq. feet 
1 Double bed
Deluxe Twin Room
2 persons
220 sq. feet 
2 Single beds
Family Double Room
2 persons
280 sq. feet 
1 Double bed
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Facilities

Embassy Hotel, Newcastle City Centre, Sure Collection By Best Western offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score

General

  • No smoking on site
  • Parking
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key access

Services

  • Housekeeping

Business

  • Fax/Photocopying

Children

  • Cots

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Tea and coffee facilities
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Embassy Hotel, Newcastle City Centre, Sure Collection By Best Western Location

Lobley Hill Road, Gateshead, Tyne & Wear, Gateshead, United Kingdom, NE11 9NA
Map view
Lobley Hill Road, Gateshead, Tyne & Wear, Gateshead, United Kingdom, NE11 9NA
Restaurants
Valley Farm
1800 ft
First Avenue
Subway
1700 ft
Unit 7
Simply Cheesecake
2600 ft
618-620 Durham Road Low Fell
Wok On Wheels
3200 ft
Earlsway Outside Blakemore Wholesale
Greggs Low Fell
3000 ft
Low Fell
Explore Gateshead
Explore Gateshead
Top Attractions
Activities
Dining
Entertainment
Saltwell Park
35 minutes walking
Saltwell Park features picturesque gardens, a boating lake, and a Victorian Glasshouse, ideal for leisurely strolls and picnics.
Life Science Centre
35 minutes walking
Life Science Centre offers interactive exhibits and an immersive planetarium, perfect for families and science enthusiasts alike.
Newcastle Castle
35 minutes walking
Newcastle Castle is rich in history with stunning views of the city. It often hosts exhibitions and guided tours.
Beamish Museum
15 minutes drive
Beamish Museum is an open-air museum recreating life in the North East during the 1820s, 1900s, and 1940s with immersive experiences.
Whickham Thorns Outdoor Activity Centre
5 minutes drive
Whickham Thorns offers outdoor activities like climbing and archery, ideal for thrill-seekers looking for adventure.
Groundworks Gateshead
20 minutes walking
Groundworks Gateshead provides tranquil walking paths and green spaces for relaxation and a leisurely day outdoors.
Valley Farm
7 minutes walking
Valley Farm offers a relaxed atmosphere with classic pub fare, known for its hearty Sunday roasts and local brews.
Wok On Wheels
12 minutes walking
Wok On Wheels serves vibrant Asian street food dishes, focusing on fresh ingredients and bold flavors, perfect for quick meals.
The Sage Gateshead
10 minutes drive
The Sage Gateshead is a renowned music venue presenting concerts from various genres. Check out their calendar for upcoming shows.
Whickham Comedy Club
7 minutes drive
Whickham Comedy Club offers a fun night out with local comedians and special guests, ensuring laughs for audiences of all ages.
Getting around
City Centre
Gateshead27 min  ·  1.4 mi
Airports
Newcastle (NCL)26 min  ·  10.5 mi
Durham Tees Valley (MME)92 min  ·  38.0 mi
Train
Heworth Train Station8 min  ·  3.0 mi
Bus
Bus stop34 min  ·  1.7 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the hotel rooms for free.
Pets
Pets are not allowed.
Number of rooms:
42
Former name
Premier Inn Newcastle South

Reviews and Ratings

Feedback about Embassy Hotel, Newcastle City Centre, Sure Collection By Best Western from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Guests frequently highlight the hotel's convenient location for accessing Newcastle and the Metro Centre, especially praising the nearby bus stops. Many find the rooms spacious and comfortable, with good shower pressure, and appreciate the clean, newly painted rooms, and comfortable beds. Some guests have noted that the hotel appears somewhat dated. The pub next door is a plus for many, offering convenient dining options.
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Review score
Based on 170 verified reviews
8.0/10
Great
77%
Recommend
Staff
9.3/10
Free Wi-Fi
9.0/10
Facilities
8.1/10
Location
8.3/10
Pros
Helpful staff
Clean hotel
Comfortable bed
Good location
Easy check-out
Cons
Noisy building work
Noisy neighbors
Outdated rooms
Guest reviews
based on 170 reviews
8.0/10
based on 365 reviews
8.2/10
Jayden from Australia
Family with children
Deluxe Twin Room
3 nights in November 2025
|
Reviewed:January 24, 2026
8.5/10

Excellent Stay Near City Centre

friendly staffcomfy bedgreat location
I appreciated the very cute and friendly reception staff. The bed proved quite comfy, matched by great pillows. The hotel's location is definitely advantageous, with access to key areas.
I noticed a slight issue with the bathroom mirrorwith some chrome flaking off.
Facilities
9/10
The hotel provides ample parking space , a definite advantage. Tea and coffee facilities are conveniently available in the reception area. A pub connecting next door includes a pool table.
Dining
8/10
The attached pub features a good selection of food options catering to different tastes. Breakfast is offered at an extra cost and provides great value. I found it included more than I had expected.
0 Helpful
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nigel from united kingdom
Family with children
deluxe double room non-smoking
3 nights in December 2025
|
Reviewed:January 24, 2026
8.8/10

was awesome

newly painted roomcontrolled heatingfluffy towels
the room was newly painted and bright. the heating was easily controlled. plenty of hot water was available and the shower pressure was good. the towels provided were a good size, soft and fluffy. i found the roads around the area to be great for travelling, made getting around simple, and the staff were friendly and helpful.
The hotel is under poor maintenance and needs refurbishing, especially the toilets. The carpets are too old.
Dining
9/10
The pub next door is an asset and offers good food at reasonable prices. This provided a convenient option for meals! the breakfast to-go offer included enough choices to satisfy, and a few coffee-shop-style tables were available for eating.
Facilities
10/10
Convenient parking was available. I felt safe on the hotel. the staff were really good with anything i needed help with. adam stood out as a star.
Rooms
8/10
the hotel room was a good size and clean, offering ample space. the bed and pillows were comfortable, ensuring a good night's sleep. the room was warm, and i had no trouble sleeping despite being next to the road.
Location
8/10
the hotel is a few minutes drive to the metro. it is approximately ten minutes to newcastle. the location was quiet, conducive to a peaceful stay and easy for accessing nearby areas.
0 Helpful
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Juliet from United Kingdom
Single
Deluxe Double Room Non-Smoking
3 nights in November 2025
|
Reviewed:January 19, 2026
9/10

Wonderful stay, great value!

clean roomcomfortable bedhelpful receptionist
The room was a good size and very clean. The bed was comfortable, and I got a good night's sleep (which I needed!). The receptionist was helpful with directions.
0 Helpful
Francis from France
deluxe double room non-smoking
4 nights in November 2025
|
Reviewed:January 05, 2026
9.0/10

fantastic stay!

friendly receptioncomfortable bedeasy locationclean room
the reception staff were cute and friendly, which i appreciated so much. my bed was very comfy, along with the pillows provided, ensuring a good night's sleep. i found the location advantageous for accessing newcastle, and it was really easy. the room was very clean, and i felt grateful for that.
i noticed the carpets could use some updating. it was a very slight detail though, and did not impact my overall stay.
Facilities
9/10
the hotel provides early check-in and also offers a reasonable check-out time, which really helped with my travel plans. the staff showed such warmth upon arrival and also during departure.
Dining
8/10
i received a complimentary breakfast to go, and it was great!!! there was enough to choose from, and a few coffee shop style tables were available, too. this arrangement worked well, and i was thankful for the selection provided to me.
Rooms
10/10
the room was indeed roomy and clean, meeting all my needs effectively. the clean, white linens provided created a comfortable environment. the room was also warm and cozy, which i appreciated after a long day.
0 Helpful
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Mia from Germany
Family with children
Deluxe Twin Room
3 nights in November 2025
|
Reviewed:December 31, 2025
8.5/10

superb stay!

friendly staffclean roomavailable tea
the staff were friendly. it was easy to find. twin rooms had two actual beds. everything we needed was available. the room was very clean and warm. the value for money was AMAZING!!! the staff were happy to assist and help. there was tea and coffee at reception.
the hotel is under poor maintenance and needs refurbishing, especially the toilets.
Service
9/10
the staff offered a warm welcome upon arrival and departure. the staff seemed happy to assist and provide help. they proved friendly and great at all times. tea and coffee were available in the reception area.
Facilities
8/10
the hotel location seemed quiet, even with a pub adjoining it. the hotel was easy to find, and free parking was available. the pub connected next door and offered a pool table.
Rooms
9/10
the twin rooms had two actual beds. it included everything we needed for our stay. the room was clean, warm, and roomy, perfect for our needs. the bed proved comfy with clean, white linen.
Dining
8/10
eating and shops are very close to the hotel. the free breakfast was good, with enough to choose from. coffee shop style tables allowed guests to eat. the adjacent pub serves food and drinks.
0 Helpful
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Sebastian from Germany
Family with children
Deluxe Double Room Non-Smoking
3 nights in November 2025
|
Reviewed:November 28, 2025
7/10
helpful staffconvenient locationeasy accesschemical smelllimited ventilationold carpet
the hotel staff were very helpful. Adam was especially kind, assisting with our pram. the hotel's location is convenient, with bus stops nearby. it made exploring the city easy.
the room had a strong chemical smell. the window did not open fully, so ventilation was limited. the carpet was old, and there were some stains.
0 Helpful
Molly from United Kingdom
Family with children
Family Double Room
3 nights in June 2025
|
Reviewed:September 07, 2025
7/10
helpful staffchatty staffgood sized roommissing towelmissing cuptired bathroom
The staff was lovely and helpful. The man cute us was kind and chatty. He was very helpful when I couldn't work the heating. The restaurant next door was handy.
We were provided with three towels and three cups upon arrival for a family room booked for four people. I noticed there were no electrical sockets near either the main or single beds. The bathroom is very tired with gaps around the bath panel.
0 Helpful

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