Heeton Concept Hotel - City Centre Liverpool, Liverpool ➤ Reviews, Rooms & Prices 2026

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Heeton Concept Hotel - City Centre Liverpool Exterior photo

Heeton Concept Hotel - City Centre Liverpool Interior photo

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Key details

About the Hotel

James Street, Liverpool, United Kingdom, L27PQ

Close to the waterfront

Great

8.0

/10

3.5

3.7

Loved by Heeton Concept Hotel - City Centre Liverpool guests

Great location
Comfortable beds
Spotlessly clean
Friendly reception staff

"Big spacious room with a huge, bigger than Kingsize bed."

Veronique from United Kingdom

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"The rooms were exceptionally clean, pure white linen and towels."

Allyson L from United Kingdom

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"The location is unreal, 10 minutes from the city center, and 5 from the dock."

Bruna from United Kingdom

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Location

Heeton Concept Hotel - City Centre Liverpool is situated in the heart of Liverpool, providing immediate access to key attractions such as the Liverpool One Shopping Centre and the Royal Albert Dock. The hotel is just a short walk from the cultural offerings of the city, including music, art, and nightlife. Guests can conveniently reach the Liverpool Lime Street Station in approximately 15 minutes on foot.

Rooms

The hotel boasts 110 rooms, all equipped with contemporary decor and comfortable furnishings. Each room includes air conditioning and a flat-screen TV for entertainment. Guests can select between various room types to suit their preferences.

Dining

Heeton Concept Hotel offers a breakfast area serving a hearty selection of dishes each morning. The on-site restaurant provides a variety of international cuisines for lunch and dinner. Guests also have access to a bar, perfect for unwinding after a day of exploring the city.

Business Facilities

For business travelers, Heeton Concept Hotel includes several meeting rooms designed for corporate events. The hotel offers audio-visual equipment and Wi-Fi access in these spaces. A dedicated staff is available to assist with all arrangements.

Additional Amenities

The hotel provides a fitness center, allowing guests to maintain their workout routines during their stay. Guests can enjoy a variety of services available at the front desk, including luggage storage. Safe deposit boxes are available to enhance security for personal belongings.

Highlights

Location: Liverpool One Shopping Centre

Rooms: 110 rooms with air conditioning

Dining: breakfast area serving hearty dishes

Business: meeting rooms with audio-visual equipment

“Heeton Concept Hotel's central Liverpool location places guests moments from the Beatles statue and other key attractions. The stylishly designed rooms offer a comfortable and clean environment, enhanced by a particularly attentive staff. For travelers seeking convenience and value in the heart of the city, it warrants consideration.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.3/10Review score

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Highlights from guests

Room FeaturesTech Savvy

The room's smart TV had streaming services built-in. Plus, the free high-speed Wi-Fi was a great bonus.

Alex from Canada

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BathroomSpotless Shine

The bathroom was incredibly clean. I loved the powerful shower and the supplied quality toiletries.

Chloe from Australia

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BedroomSnug Haven

The bed was super comfy. The quiet room and effective blackout curtains made for a great night's sleep.

Ben from United Kingdom

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Guest ParkingEasy Access

The on-site parking was convenient. Finding a space was easy, and it made exploring the city simple.

Ingrid from Sweden

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Select your room type

Heeton Concept Hotel - City Centre Liverpool offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

Twin Room

2 persons

250 sq. feet

2 Single beds

Shower

Heating

room details

Family Room

2 persons

390 sq. feet

1 King-size bed

Shower

Heating

room details

King Room Disability Access

2 persons

250 sq. feet

1 King-size bed

Shower

Heating

room details

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Facilities

Heeton Concept Hotel - City Centre Liverpool offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.8/10Review score

General

No smoking on site
Wi-Fi
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Business

Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Heeton Concept Hotel - City Centre Liverpool Location

James Street, Liverpool, United Kingdom, L27PQ

Map view

James Street, Liverpool, United Kingdom, L27PQ

City landmarks

Harbour

Royal Albert Dock Liverpool

2300 ft

Church

Liverpool Cathedral

1.0 mi

Museum

The Beatles Story

3100 ft

Museum

Merseyside Maritime Museum

2400 ft

Landmark

Tate Liverpool

2100 ft

Museum

World Museum

3300 ft

Museum

International Slavery Museum

2300 ft

Gallery

Walker Art Gallery

3800 ft

Event hall

St George's Hall Liverpool

4200 ft

Museum

Western Approaches Museum

3100 ft

Art object

Beatles Statue

2500 ft

Gallery

Fact

3800 ft

Landmark

Concert Square

3200 ft

Event hall

M&S Bank Arena Liverpool

3400 ft

Landmark

Bold Street

2900 ft

Library

Liverpool Central Library

3600 ft

Nearby

Mall

The Cavern Club

1300 ft

Museum

Museum of Liverpool

1800 ft

Royal Liver Assurance Pier Head

Royal Liver Building

1900 ft

Harbour

Pier Head

1900 ft

LiverpoolEngland

Mathew Street

1400 ft

Mall

Liverpool ONE

1700 ft

9 Albert Dock

The Piermaster's House

1900 ft

Horton House Exchange Flags

Nelson Monument

1100 ft

Cunard Building Water Street

Cunard Building

800 ft

St. Nicholas Place

Memorial to the Engine Room Heroes of the Titanic

1400 ft

Cunard Building Water Street Pier Head Entrance

British Music Experience

800 ft

Art object

Eleanor Rigby Statue

1500 ft

Park

Chavasse Park

1800 ft

Shopping Area

Metquarter

1900 ft

Restaurants

The Liverpool Pub

500 ft

14 James Street

The Captain Alexander JD Wetherspoon

300 ft

15 James Street Victoria House

Shiraz Turkish BBQ restaurant

1300 ft

19 North John Street

The Cornmarket

400 ft

Old Ropery

Chop Chop

400 ft

Unit 2 Britannia Building

My Flat White

400 ft

44 Fenwick Street

Pret A Manger

600 ft

4 Paradise Place Unit 56a

Sanctuary Tap

900 ft

18 Castle Street

Dockside Sports Bar

3700 ft

Mann Island

Explore Liverpool

Explore Liverpool's Vibrancy

The Beatles Story

12 minutes' walk

Interactive exhibits celebrating the life of The Beatles, featuring memorabilia and immersive environments.

Royal Albert Dock Liverpool

9 minutes' walk

Historic docks with restaurants, shops, and art galleries. A vibrant spot with picturesque views.

Merseyside Maritime Museum

9 minutes' walk

Insights into Liverpool's maritime history with engaging displays and free admission.

Tate Liverpool

8 minutes' walk

Renowned modern art gallery housing works from leading artists, with family-friendly exhibitions.

Liverpool Marina

16 minutes' walk

Stunning coastal views and plenty of opportunities for water sports. Rentals available nearby.

Our Lady and Saint Nicholas Church and Garden

4 minutes' walk

A serene garden perfect for relaxation amid city life, offering a peaceful escape.

Chop Chop

2 minutes' walk

Casual dining with a focus on authentic Chinese cuisine; don't miss the dumplings!

Shiraz Turkish BBQ restaurant

5 minutes' walk

Vibrant atmosphere serving delicious grilled meats and vegetarian options. Great for sharing.

The Cavern Club

5 minutes' walk

Iconic live music venue with a rich Beatle's history. Regular performances and a lively atmosphere.

Concert Square

12 minutes' walk

Vibrant nightlife destination with bars, clubs, and live events suitable for all ages.

Getting around

City Centre

Liverpool10 min · 2700 ft

Airports

Liverpool John Lennon (LPL)21 min · 8.5 mi

Chester Hawarden (CEG)53 min · 21.6 mi

Train

Liverpool James Street Station2 min · 400 ft

Liverpool Moorfields Train Station6 min · 1700 ft

Bus

Bus stop14 min · 3700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 06:00-11:00

Guest Parking

Public parking is possible at a location nearby at GBP 17.60 per day.

Internet

Wireless internet is available in the entire hotel for free.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Hungarian, Romanian, Polish, Greek, Hindi

Year renovated:

2010

Number of floors:

Number of rooms:

154

Former name

Days Inn Liverpool

Reviews and Ratings

Feedback about Heeton Concept Hotel - City Centre Liverpool from previous guests about their experience.

Review summary

Based on recent reviews

Heeton Concept Hotel - City Centre Liverpool is appreciated for its central location, right next to James Street train station and within walking distance of the bus station, making it convenient for exploring Liverpool. Guests consistently praise the spacious and clean rooms, often featuring comfortable king-size beds. While some have pointed out issues such as sink blockages, the hotel's strategic location and comfortable accommodations generally contribute to a positive experience, especially for short city stays.

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Review score

Based on 1534 verified reviews

7.7/10

Very good

78%

Recommend

Location

9.3/10

Staff

8.6/10

Facilities

7.8/10

Paid Wi-Fi

8.0/10

Pros

Comfortable beds

Clean room

Convenient location

Friendly staff

Cons

Noisy lifts

Hot shower

No opening window

Stained carpets

Stella from Italy

Couple

King Room

3 nights in October 2025

Reviewed:December 10, 2025

9/10

central stay

convenient locationcomfortable bedgreat shower

the location was convenient near transport links and shops. the room was clean it had a comfortable bed. the shower had excellent water pressure and plenty of hot water.

0 Helpful

Molly from United Kingdom

Family with children

Family Room

3 nights in August 2025

Reviewed:October 17, 2025

9/10

excellent locationdouble bedsabundant towels

The location was excellent, close to James Street train station. The room I stayed in was much bigger than expected. It featured two double beds and plenty of towels. an iron and ironing board.

The toilet pressure was quite low. I also noticed the absence of a toilet brush.

0 Helpful

daniel from united kingdom

Single

twin room

3 nights in August 2025

Reviewed:October 04, 2025

9.0/10

excellent city stay!

nice sizecomfy pillowsroom cleanlinessbathroom tumbler

The room was a nice size, perfect for my needs. the bed had super comfy pillows. I slept soundly. cleanliness was definitely a highlight .

i noticed the absence of a tumbler in the bathroom, a small convenience that was missed.

Service

9/10

the reception was clean and cute, offering a positive first impression. i found the staff approachable and ready to assist with any queries. their attentiveness contributed significantly to my experience.

Dining

8/10

i did not partake in the breakfast service so i cannot comment on the available options. nevertheless various dining establishments are near, so guests have diverse alternatives. these local choices offer different experiences and cuisines.

Location

10/10

the hotel is close to the train station, offering easy access to public transport. its proximity to the city centre ensures access to numerous amenities and attractions. this convenient location simplifies exploration and movement.

0 Helpful