The Charm Brighton Boutique Hotel & Spa, Brighton ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

20-21 New Steine, Brighton, United Kingdom

Steps from Brighton Beach

Perfect

9.0

9.4

/10

4.8

4.7

Loved by The Charm Brighton Boutique Hotel & Spa guests

Warm welcome
Fine room
Amazing breakfast
Helpful staff
Powerful shower

"We booked a deep tissue massage with Ami, which was absolutely fantastic - I can only recommend the spa services."

Kadda from United Kingdom

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"We stayed in a sea view room and room was spacious with a beautiful sea view from the large bay window."

Beth L from United Kingdom

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"We rented the hot tub for one night, and it was a lovely treat-we never felt rushed or pressured."

Preeya from United States

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Location

The Charm Brighton is situated just steps away from Brighton's seafront in Kemptown, providing easy access to local attractions. Famous sites such as Brighton's Palace Pier and The Royal Pavilion are within a five-minute walk. This location allows guests to explore vibrant shopping areas like the North Laines while returning to a calm retreat.

Accommodations

The hotel boasts a variety of elegantly refurbished rooms tailored for a VIP experience. Options include Luxury Double Rooms, King Suites with Sea Views, and Family Attic Rooms accommodating up to five guests. Each room features premium linen, 40-inch flat-screen TVs, and thoughtful touches like original artworks.

Dining

Breakfast at The Charm includes a locally sourced buffet, featuring options like fresh fruit, cereals, and a full English breakfast. Special weekend offerings include Eggs Benedict and smoked salmon. The kitchen accommodates dietary preferences, including gluten and dairy-free options.

Wellness

The hotel includes a spa, providing guests a chance to unwind and rejuvenate during their stay. Spa treatments promise a refreshing break from the bustle of Brighton's attractions. The combination of therapies and relaxation areas enhances the overall experience.

Family-Friendly Amenities

Families can choose from various accommodations that fit multiple guests, ensuring comfort for all. The Charm provides free baby cots for children under two years old, along with rooms that can fit extra beds. Proximity to attractions like the Sea Life Brighton creates fun experiences for families.

Highlights

Location: Steps from Brighton's seafront and attractions

Accommodations: Luxury Double Rooms and spacious family options

Dining: Locally sourced breakfast with special weekend offerings

Wellness: Spa treatments available for relaxation

“The historical building, recently refurbished, is located close to Brighton's Palace Pier and seafront. The boutique hotel stands out for its spa treatments and wellness services. I believe that this stylish hotel provides personalised guest experiences and complimentary breakfast.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

DiningBreakfast Selection

The breakfast buffet includes both hot and cold options, with gluten-free choices. I especially enjoyed the fresh, locally sourced ingredients.

Oliver from Canada

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Spa & LeisureHot Tub Heaven

The hot tub is a must! Book it for an hour and relax in the private courtyard with champagne.

Isabelle from France

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Guest ParkingStress-Free Parking

Clear parking information is available on their website. I bought a parking token for zone C for £15.

Rajesh from India

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Room FeaturesSea View Bliss

My room had a stunning sea view from the window seat! Plus, the air conditioning was powerful, a welcome relief.

Mei from China

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Select your room type

The Charm Brighton Boutique Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Luxury Family Attic Room

2 persons

240 sq. feet

1 Single Bed or 1 Double Bed

Shower

Heating

room details

Luxury Double Sea view

2 persons

230 sq. feet

1 King-size bed

Shower

Heating

room details

King Suite Sea View Balcony

2 persons

305 sq. feet

1 King-size bed

Shower

Heating

room details

Family Suite Basement

2 persons

455 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The Charm Brighton Boutique Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.0/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access

Guest Parking

Electric kettle

Services

Room service
Housekeeping

Dining

In-room breakfast

Children

Cots
Children's menu

Spa & Leisure

Spa & wellness centre
Jacuzzi
Full body massage

Room features

Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

The Charm Brighton Boutique Hotel & Spa Location

20-21 New Steine, Brighton, United Kingdom

Map view

20-21 New Steine, Brighton, United Kingdom

City landmarks

Garden

Royal Pavilion

2200 ft

Landmark

North Laine

2600 ft

Tower

British Airways i360

1.0 mi

Landmark

Jubilee Clock Tower

3300 ft

Harbour

Brighton Palace Pier

4800 ft

Landmark

West Pier

1.0 mi

Mall

The Lanes

2800 ft

Museum

Brighton Toy and Model Museum

5000 ft

Landmark

Brighton Museum and Art Gallery

2900 ft

Landmark

Kemptown

3100 ft

Market

Brighton Open Market

1.1 mi

Shopping Area

Churchill Square Shopping Centre

3800 ft

Gallery

Fabrica

2900 ft

Landmark

Gaming arcades

2600 ft

Museum

Museum of Penny Slot Machines

1.0 mi

Event hall

The Old Market

1.3 mi

Landmark

Brighton Buddhist Centre

3500 ft

Garden

The Old Steine

2300 ft

Church

St Peter's Church

3100 ft

Church

Parish Church Of Saint Paul

3200 ft

Gallery

Kellie Miller Arts

2100 ft

Gallery

George Street Gallery

2100 ft

Park

Queen's Park

3200 ft

Gallery

artrepublic Brighton Gallery

2500 ft

University

University of Brighton Art Gallery

2300 ft

Nearby

Aquarium

SEA LIFE Brighton

1300 ft

Beach

Brighton Beach

1800 ft

Museum

Old Police Cells Museum

2000 ft

Madeira Drive

Brighton Wheel

800 ft

Gallery

Zorian Artworks

1900 ft

Restaurants

Anatolia Cuisine

200 ft

51 St. James's Street

New Steine Restaurant

400 ft

New Steine Hotel 10 - 11 New Steine

The Corner

300 ft

56/58 St. James's Street

Al Forno Pizzeria

300 ft

78 Saint James's Street

La Vendimia

200 ft

81-82 St. James's Street

Sawadee Thai Restaurant

400 ft

87 St James Street

Shortt's Bar Brighton

300 ft

46 St. James's Street

Pavel

400 ft

40 St. James's Street

The Ranelagh

600 ft

2 High Street

Carnaby Street Bar

2300 ft

6/8 Madeira Drive

Explore Brighton

Royal Pavilion

9 minutes' walk

This spectacular former royal residence features exotic architecture and lush gardens, making it perfect for history enthusiasts.

North Laine

10 minutes' walk

Known for its vibrant arts scene, North Laine offers independent shops, cafes, and theaters-a must-visit for culture lovers.

SEA LIFE Brighton

5 minutes' walk

One of the oldest aquariums, SEA LIFE features fascinating marine exhibits and interactive experiences, ideal for families.

Brighton Beach

7 minutes' walk

This famous pebble beach features a lively promenade and various seaside attractions, perfect for sunbathing and leisure activities.

Water Sports

7 minutes' walk

Try paddleboarding or kayaking at Brighton Beach, with rentals available nearby-ideal for thrill-seekers and watersport lovers.

Spa Treatments

0 minutes' walk

Relax in the hotel's spa, featuring a range of treatments, including massages and wellness packages designed for rejuvenation.

Anatolia Cuisine

1 minute' walk

This cozy eatery serves authentic Turkish dishes, with a warm atmosphere and favorites like Kebab and Meze platters.

New Steine Restaurant

2 minutes' walk

Known for its English and French fusion cuisine, this elegant dining spot offers an inviting setting with fresh seasonal ingredients.

Brighton Palace Pier

18 minutes' walk

This iconic pier features amusement rides, arcades, and entertainment for families, along with stunning seaside views.

The Lanes

11 minutes' walk

A historic area filled with charming shops, cafes, and vibrant nightlife, suitable for all ages and evening socializing.

Getting around

City Centre

Brighton11 min · 3000 ft

Airports

London Gatwick Airport (LGW)66 min · 27.3 mi

Southampton Airport (SOU)160 min · 66.0 mi

Train

Brighton railway station15 min · 4000 ft

Bus

Bus stop2 min · 400 ft

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Property information and rules

Check-in

from 15:00-21:00

Check-out

from 08:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs GBP15 per person per day.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Hungarian, Romanian, Polish, Slovak, Vietnamese

Number of rooms:

Former name

Urban House

Reviews and Ratings

Feedback about The Charm Brighton Boutique Hotel & Spa from previous guests about their experience.

Review score

Based on 1646 verified reviews

9.1/10

Perfect

96%

Recommend

Breakfast

9.1/10

Cleanliness

9.4/10

Comfort

9.3/10

Facilities

9.0/10

Free Wi-Fi

8.8/10

Location

9.5/10

Paid Wi-Fi

8.9/10

Staff

9.6/10

Value for money

8.9/10

Pros

Comfortable room

Friendly staff

Great breakfast

Good facilities

Cons

Street noise

Narrow stairs

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Questions of the users

About The Charm Brighton Boutique Hotel & Spa

Is breakfast still being offered during the current health situation, and if so, how is it served?

10 November 2024

Breakfast is provided and can be delivered directly to your room for your convenience.

What are the parking options available near the hotel, and how much does it cost?

22 December 2024

Parking is available on the street at a rate of £14.70 for a 24-hour period. Alternatively, there are residential parking options available for £15 per day.

How much does it cost to access the spa facilities, and how can I book a session?

5 January 2025

Access to the spa costs £35 for a private hour for two people, and bookings can be made directly with the hotel receptionist.

Is there a storage option for bicycles at the hotel?

15 February 2025

Bicycles can be stored in the luggage room or the garden, but guests should bring their own locks for security.

Are there gluten-free breakfast options available for those with dietary restrictions?

18 March 2025

Yes, a gluten-free cooked breakfast is available, catering to guests with coeliac disease or gluten intolerance.

Can the hot tub be used during the winter months?

28 January 2025

Yes, the hot tub is available for use during December and the winter season.

Is it possible to have an extra bed placed in the room for a child, and what is the cost?

12 April 2025

Adding an extra bed costs £30, and it needs to be prearranged to ensure the room can accommodate it. A travel cot for children under two is provided free of charge.

Are pets allowed in the hotel?

29 May 2025

Unfortunately, pets are not permitted, with the exception of guide dogs.

Is it possible to store luggage at the hotel after checking out?

3 June 2025

Yes, guests can leave their luggage in a secure area after check-out to explore the city without their bags.

What time is check-in, and is there a way to check in earlier?

16 July 2025

Check-in starts at 3:00 PM. If arriving earlier, guests can use the lounge area or drop off their bags while the room is prepared.