Name: The Charles Hotel, Chatham (Kent)
Address: 15 New Road, Chatham (Kent), Kent, ME4 4QJ
Price range: US$66+
Rating: 6.0

58 photos

The Charles Hotel Chatham Exterior photo

The Charles Hotel Chatham Interior photo

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Key details

About the Hotel

15 New Road, Chatham (Kent), ME4 4QJ

Close to The Historic Dockyard Chatham

Nice

6.0

5.3

/10

4.0

3.9

Loved by The Charles Hotel guests

Comfortable beds

Friendly staff

Clean shower room

Hot water showers

Fresh towels

"The double room was a good size, clean and comfortable."

Stephanie from United States

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"The hotel is connected to an Indian Restaurant with access indoors."

FootienBeer from United Kingdom

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"It's in a prime location for transport and you have easy access to local shops restaurants and a lot of history"

Paul from United Kingdom

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4-star dining and literary experience in Chatham

Location

The Charles Hotel stands prominently in a 19th-century Listed building in Chatham, Kent. Its central location offers easy access to local attractions that celebrate the area's rich literary history, particularly connected to Charles Dickens. Guests can explore the vibrant arts scene, historical landmarks, and picturesque surroundings.

Dining

Sultan Restaurant is an on-site dining option that provides an exceptional culinary experience. Guests can savor mouthwatering dishes inspired by authentic Indian cuisine, crafted by an award-winning chef with over 40 years of experience. The chef and team focus on creating memorable meals that cater to a diverse range of tastes.

Culinary Experience

The hotel emphasizes fine dining, ensuring that every meal is not just a routine but a memorable experience. Guests at Sultan can enjoy dishes that reflect the culinary traditions of India, all prepared with fresh, high-quality ingredients. This dining option elevates the overall experience of the hotel.

Historical Significance

The Charles Hotel is intertwined with the cultural heritage of Chatham, serving as a nod to the literary legacy of Charles Dickens, a notable figure who resided nearby. This connection to literature enhances the character of the hotel, making it a compelling choice for literature enthusiasts. Guests can immerse themselves in the storied past of the location during their stay.

Service

The team at The Charles Hotel is dedicated to ensuring each guest's visit is enjoyable and memorable. From the warm welcome to attentive service in Sultan, every effort is made to provide a positive experience. This commitment to guest satisfaction distinguishes the hotel in its class.

Highlights

Location: 19th century Listed building

Dining: Sultan Restaurant with fine Indian cuisine

Culinary Experience: Authentic tasting cuisines for everyone

Historical Significance: Connection to Charles Dickens

“The Charles Hotel places you within a short walk of Chatham's town center, near the theatre, pubs, and restaurants, while offering affordable taxi options for further exploration. I appreciate the hotel's on-site Indian restaurant and inclusive breakfast options, which enhance the overall convenience. While not the most luxurious, its clean and spacious rooms, coupled with attentive staff, make it a practical choice for budget-conscious travelers interested in Chatham's historical attractions.”

Anna BlackEditor-in-Chief at Tohotel

Location: Very good

7.2/10Review score

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Highlights from guests

DiningIndian Next Door!

The Indian restaurant right next door is a real selling point. You get 10% off. The food is great and good value.

Rajesh from India

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Guest ParkingSecure Parking

It's easy to find. There is secure off-road parking at the rear, so your vehicle is safe.

Hans from Netherlands

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Room FeaturesSpacious Comfort

The room was spacious with a comfortable bed. Some rooms are really large and could fit extra beds.

Kenji from Japan

Review on

BathroomSwish Showers

The showers are nice and clean. Once you find the hot water switch, it's perfect!

Ingrid from Sweden

Review on

Select your room type

The Charles Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room
2 persons
2 sq. feet
1 Double bed
Heating
Shower
room details
Single Room
2 persons
1 sq. feet
1 Single bed
Heating
Shower
room details
Deluxe Triple Room
2 persons
3 sq. feet
1 King-size bed
Heating
Shower
room details

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Check-in/ Check-out

Facilities

The Charles Hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi in public areas
Parking
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Housekeeping
Welcome drink

Dining

Restaurant
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's menu

Spa & Leisure

Leisure/ TV room

Room features

Heating
Soundproofed rooms
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

At The Charles Hotel, dining transforms into an enticing adventure with The Sultan Restaurant, offering rich Indian flavors in a warm, inviting setting. Each meal becomes a celebration of Halal and vegetarian options that tantalize the taste buds, all enhanced by a cozy ambiance perfect for intimate dinners or lively gatherings.

The Sultan Restaurant
Indian cuisine specializing in Halal and vegetarian dishes
Ambiance
A cozy and inviting dining space that sets the mood for relaxed yet elegant dinners.
Key Offerings
Delight in a menu that features an array of classic Indian dishes, with a focus on rich spices and authentic flavors, perfect for shared meals or trying something new.
Reservation
Reservations recommended for a seamless dining experience.
Open daily from 5:00 PM to 11:00 PM.

The Charles Hotel Location

15 New Road, Chatham (Kent), ME4 4QJ

Explore Chatham (Kent)

Local Highlights

The Historic Dockyard Chatham

25 minutes' walk

A maritime museum showcasing historic ships and naval history, featuring interactive exhibits and guided tours.

Rochester Cathedral

20 minutes' walk

One of the UK's oldest cathedrals known for its stunning architecture, rich history, and beautiful grounds.

Rochester Castle

25 minutes' walk

A well-preserved medieval castle offering spectacular views and an insight into the area's rich history.

Chatham Naval Memorial

14 minutes' walk

A prominent memorial honoring naval personnel, featuring impressive architecture and historical significance.

Capstone Farm Country Park

10 minutes' drive

A scenic park ideal for hiking, birdwatching, and picnicking with beautiful nature trails and peaceful surroundings.

Chatham Ski and Snowboard Centre

10 minutes' drive

Thrilling indoor skiing and snowboarding experiences for all skill levels with rental services available.

Ranscombe Farm Nature Reserve

15 minutes' drive

A tranquil reserve offering wildlife watching, walking paths, and relaxation in a natural setting.

The Thomas Waghorn

4 minutes' walk

A welcoming pub serving classic British fare with a cozy atmosphere; try the fish and chips!

Rochester Grill

4 minutes' walk

A casual spot offering delightful grilled dishes; known for its tasty burgers and friendly vibe.

Wimpy

5 minutes' walk

A family-friendly diner serving burgers and comfort food; great for casual dining with affordable prices.

Nucleus Arts Rochester

5 minutes' walk

An art gallery showcasing local artists, hosting regular exhibitions and family workshops.

Pentagon Shopping Centre

8 minutes' walk

A modern shopping venue featuring shops, cafes, and occasional live performances, perfect for all ages.

Getting around

City Centre
Chatham (Kent) 4 min · 1000 ft
Airports
London City (LCY) 74 min · 30.6 mi
London Southend (SEN) 101 min · 41.7 mi
Train
Chatham Train Station 4 min · 1000 ft
Bus
Bus stop 28 min · 1.4 mi

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Property information and rules

Check-in

from 15:00-23:00

Check-out

from 07:00-11:00

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in public areas for free.

Pets

Pets are not allowed.

Languages

English, Greek, Turkish, Arabic, Hindi, Bengali

Number of rooms:

Reviews and Ratings

Feedback about The Charles Hotel from previous guests about their experience.

Review summary

Based on recent reviews

The Charles Hotel provides adequately sized rooms, some even described as spacious, equipped with amenities like flat-screen TVs. Its location is a definite plus, placing guests conveniently close to the town center, railway station, shops, and restaurants, including the Thomas Waghorn meeting point. Guests also appreciate the convenience of private parking. While some guests have mentioned dated furnishings, the added perk of a discount at the Sultan Restaurant or the Indian restaurant next door makes for good value.

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Review score

Based on 447 verified reviews

5.7 /10

Guest rating

45 %

Recommend

Breakfast

8.3/10

Location

7.2/10

Paid Wi-Fi

6.2/10

Facilities

6.3/10

Pros

Excellent location

Friendly staff

Clean room

Cons

Stained bedding

michael from united kingdom

Business traveller

double room

3 nights in November 2025

Reviewed: December 24, 2025

6/10

an okay stay

flat screen tv next door restaurant really good wifi dirty carpet difficult car park empty reception

the room had a flat screen tv. a restaurant next door gave a discount. the wifi worked very well .

the stairway carpet was dirty. getting in and out of the car park was difficult. no one was at reception when i arrived at the hotel.

0 Helpful

Leo from Germany

Single

Deluxe Triple Room

3 nights in November 2025

Reviewed: December 14, 2025

8.7/10

spacious room convenient location

large room comfortable bed tasty curry

the triple room was really large it could easily fit more beds. the bed was comfortable and the bathroom was good. i had a very tasty curry at the restaurant next door. street parking out front is free between 7pm and 8 am which worked well

i had no hot water for a shower even though i turned on the switch upon arrival. there was no one at reception when i left to report this issue. the metal spiral stairs from the car park were steep and slippery

Facilities

8/10

the hotel includes an indian restaurant adjacent to the premises offering a variety of dining options. parking is available though onsite spots are limited the surrounding streets offer free parking during specific hours. breakfast service begins at 7:30 am

Location

9/10

the hotel is conveniently situated for various destinations making travel straightforward. free street parking from 7 pm to 8 am provides savings and convenience. the proximity to local amenities enhances accessibility

Rooms

9/10

rooms are equipped with comfortable beds ensuring a restful night's sleep. the beautiful triple room offers generous space suitable for families or groups. bathrooms are well kept and functional

0 Helpful

Juliet from United Kingdom

Single

Double Room

3 nights in November 2025

Reviewed: December 10, 2025

9.3/10

a great hotel stay!

double room flat screen private parking

the double room was very cozy. the flat screen tv was nice. the private parking was helpful because it was next to the restaurant.

the windows had cobwebs. it was a problem.

Dining

9/10

the indian restaurant is next door. it offers a ten percent discount if you stay in the hotel. this made for a simple, satisfying meal after travel.

Location

10/10

the hotel is easy to locate using sat nav. it is only five minutes away from the town centre. the off-road secure parking area is located at the rear.

Rooms

8/10

the rooms are warm and cosy. the rooms provide everything needed for a comfortable stay. the rooms are exactly as shown in photos.

Service

10/10

the staff are friendly. they provided everything extra that i needed promptly. the staff are helpful and jovial. i appreciate the assistance.

0 Helpful

Henry from United Kingdom

Business traveller

Double Room

3 nights in June 2025

Reviewed: July 29, 2025

9.3/10

Excellent Find with Great Perks

free parking quick access discount restaurant convenient location

I discovered free parking! The hotel provided quick access to Kent and London via motorway. I got a discount to the on-site Indian restaurant. The location offered a short walk to both town center and the train station, so convenient!

The shower had some mild mould in the sealant.

Dining

9/10

A really nice Indian restaurant is located on the ground floor, and guests receive a discount. The Sultan Restaurant provided excellent food and service.

Location

10/10

The hotel's position is very convenient, near both the town center and the railway station. Its position allows easy access to the motorway for travels to London and other parts of Kent. I was happy with its centrality.

Service

10/10

They go out of their way to help guests. I was very impressed with the service!

Rooms

8/10

The room provided was an adequate size and had good lights by the bed. Plugs are conveniently placed by the bed and mirror! I really liked having those simple things present.

0 Helpful

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