C-Hotels Diplomat, Florence ➤ Reviews, Rooms & Prices 2026

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C-Hotels Diplomat Florence Exterior photo

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Key details

About the Hotel

Via Luigi Alamanni 9, Florence, Italy, 50123

Steps from the train station

Perfect

9.1

8.7

/10

4.4

4.1

Loved by C-Hotels Diplomat guests

Comfortable beds
Cute staff
Quiet rooms
Excellent breakfast

"Excellent location near to the train station and a short walk to some of the main attractions in Florence."

Dean from United Kingdom

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"We loved the convenience of it being across the street from the the train station."

KCarag from United States

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"So close to the train station!"

Olivia from United States

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Rooms

The C-Hotels Diplomat offers soundproofed rooms designed for a dynamic travel experience. Each room contains essential amenities that meet the needs of various travelers. The carpet in the corridors reduces noise, creating a more peaceful atmosphere throughout the hotel.

Dining

The breakfast room, styled like a bright greenhouse, features tropical plants and wooden accents. Guests can enjoy a diverse buffet breakfast including freshly baked pastries and healthy options. The hotel also offers a self-service bar corner with beverages and pastries available throughout the day.

Bar Service

A skilled barman is available from 6 p.m. to midnight to craft local wine selections and cocktails. During the day, the self-service bar allows guests to help themselves to drinks and pastries. This hands-on approach provides a personalized experience for all visitors.

Location

C-Hotels Diplomat is strategically located near major tourist attractions and within walking distance of the railway station. Via Alamanni, located next to the hotel, serves as a key public transport hub. Guests can easily catch shuttles to nearby outlets and the tram to the airport.

Parking

The hotel offers a convenient parking service open Monday to Friday from 5:30 a.m. to midnight. On weekends and holidays, parking is available from 7:00 a.m. to midnight. This service supports seamless access for guests traveling by car.

Highlights

Location: Near major tourist attractions

Rooms: Soundproofed rooms designed for dynamic travel

Dining: Breakfast room styled like a bright greenhouse

Bar Service: Local wine selections and cocktail crafting

Parking: Convenient parking service available

“C-Hotels Diplomat impressed me with its prime spot right by Santa Maria Novella station, a detail that really streamlines arrival and departure. I appreciate the blend of vintage charm and modern amenities, including that round-the-clock self-service bar - it's these thoughtful touches that make a stay memorable.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.4/10Review score

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Highlights from guests

Room FeaturesSpacious Comfort

Our room was massive, modern and very clean. It included a comfortable bed, desk, kettle and minibar.

Megan from Australia

Review on

BathroomSpacious Bathroom

The bathroom was spacious and modern. The shower area was clean and well-maintained for European standards.

Rajesh from India

Review on

DiningDelicious Start

Breakfast was superb with a varied menu and excellent quality food. A delicious way to start the day!

Isabelle from France

Review on

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Select your room type

C-Hotels Diplomat offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Spacious

2 persons

270 sq. feet

1 King-size bed

Shower

Heating

room details

Comfy

2 persons

240 sq. feet

1 King-size bed

Shower

Heating

room details

Smart Double

2 persons

165 sq. feet

1 King-size bed

Shower

Heating

room details

Double Room

2 persons

165 sq. feet

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

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Facilities

C-Hotels Diplomat offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.1/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Happy hour

Dining

In-room breakfast
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

C-Hotels Diplomat Location

Via Luigi Alamanni 9, Florence, Italy, 50123

Map view

Via Luigi Alamanni 9, Florence, Italy, 50123

City landmarks

Museum

Gallerie Degli Uffizi

4600 ft

Bridge

Ponte Vecchio

4000 ft

Square

Piazza del Duomo

3300 ft

Church

Cathedral of Santa Maria del Fiore

3600 ft

Museum

Galleria dell'Accademia

4300 ft

Square

Piazzale Michelangelo

1.3 mi

Square

Piazza della Signoria

4400 ft

Museum

Palazzo Vecchio

4500 ft

Market

Mercato Centrale

2700 ft

Museum

Pitti Palace

5200 ft

Landmark

Campanile di Giotto

3300 ft

Landmark

The Boboli Gardens

1.2 mi

Museum

Strozzi Palace

2900 ft

Museum

Riccardi Medici Palace

3100 ft

Museum

Museum of Opera of Saint Maria of Fiore

3400 ft

Museum

San Marco Museum

4500 ft

Museum

Bargello National Museum

4700 ft

Church

Basilica of Santa Croce in Florence

1.2 mi

Museum

Museo Galileo

4900 ft

Church

Battistero di San Giovanni

3000 ft

Museum

Medici Chapel

2500 ft

Square

Piazza della Repubblica

3300 ft

Church

Church and Museum of Orsanmichele

3900 ft

Church

Brunelleschi's Dome

3600 ft

Museum

Leonardo da Vinci Interactive Museum

4100 ft

Landmark

Loggia dei Lanzi

4400 ft

Nearby

Church

Basilica of Santa Maria Novella

1700 ft

Church

Ognissanti Church

2000 ft

Event hall

Palazzo Degli Affari

1300 ft

Restaurants

Trattoria Dall'Oste

200 ft

29R Via Luigi Alamanni

Sapori & Dintorni Conad

900 ft

Via Luigi Alamanni 2/R Station Santa Maria Novella

Antica Trattoria Il Giardino

900 ft

Via della Scala 61/R Incrocio Con Via Dell'albero

Le Sorelline Wine Bar Caffe'

500 ft

Via della Scala 58/R

La Grotta di Leo

900 ft

Via della Scala 41/43/R

Bar Arcobaleno

1400 ft

Via Luigi Alamanni 21

Caffe' L'Angolo

800 ft

Via Della Scala 42 Rosso

Tino Caffe

900 ft

Via della Scala 55r

La Gatta e La Volpe

800 ft

Via della Scala 58R

Tosukana Sushi Restaurant

1100 ft

Via Dell'Albero 7/r

Explore Florence

Explore the Vibrant Heart of Florence

Piazza del Duomo

12 minutes' walk

Iconic square featuring the Florence Cathedral with its stunning dome and remarkable architecture, a must-see landmark.

Gallerie Degli Uffizi

17 minutes' walk

Renowned art museum housing masterpieces by Botticelli and Michelangelo, plus guided tours and free admission days.

Ponte Vecchio

15 minutes' walk

Historic bridge famous for its shops, stunning views of the Arno River, and rich history dating back to the 14th century.

Mercato Centrale

10 minutes' walk

Vibrant market offering fresh produce, local delicacies, and a variety of eateries, ideal for food lovers and casual shoppers.

Biking along the Arno River

10 minutes' walk

Bike rentals nearby let you enjoy scenic rides along the river, perfect for those wanting to explore Florence's charm.

Gianicolo Hill Yoga

25 minutes' walk

Relaxing outdoor yoga sessions with stunning city views, recharge your mind and body while enjoying nature.

Trattoria Dall'Oste

1 minute' walk

Traditional steakhouse famous for its Florentine steak and warm, rustic atmosphere, a local favorite for genuine Italian cuisine.

Sapori & Dintorni Conad

3 minutes' walk

Casual spot offering a variety of local dishes and products, perfect for a quick bite or picnic supplies.

Teatro della Pergola

15 minutes' walk

Historic theater hosting operas and performances, known for its elegant atmosphere and cultural significance in Florence.

Ognissanti Church

8 minutes' walk

Beautiful church featuring art and architecture from the Renaissance period, offering quiet reflection away from the bustling city.

Getting around

City Centre

Florence8 min · 2000 ft

Airports

Peretola (FLR)9 min · 3.7 mi

Galileo Galilei (PSA)121 min · 50.1 mi

Train

Florence Santa Maria Novella Railway Station3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at EUR 30 per day.

Internet

High-speed internet access is available in public areas for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 18 per person per day.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian

Year renovated:

2011

Number of floors:

Number of rooms:

Former name

Diplomat Hotel

Reviews and Ratings

Feedback about C-Hotels Diplomat from previous guests about their experience.

Review summary

Based on recent reviews

C-Hotels Diplomat enjoys a prime location right next to Florence's main train station, making it convenient for travelers, and many popular attractions are within a 15-20 minute walk. Guests often compliment the modern and clean lobby area, as well as the stylish rooms. Some guests have mentioned occasional noise from the street. many have found it easy to get around the city from this well-situated hotel.

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Review score

Based on 1773 verified reviews

9.1/10

Perfect

95%

Recommend

Staff

9.5/10

Location

9.4/10

Paid Wi-Fi

7.7/10

Breakfast

8.8/10

Pros

Perfect location

Friendly staff

Beautiful room

Comfortable bed

Delicious breakfast

Cons

Unbearable noise

Slippery floor

based on 492 reviews

4.5/5

Joshua from United Kingdom

Single

smart double city view

4 nights in November 2025

Reviewed:December 05, 2025

9/10

convenient locationfriendly staffgood english

the location proves quite convenient near transport links. the staff were friendly, they put me at ease. their english is especially good.

the room appear to have some dust in certain areas.

0 Helpful

Mia from Italy

Single

comfy

4 nights in November 2025

Reviewed:November 24, 2025

6/10

mixed experience near the station

convenient train stationunpleasant toilet odordusty furniture

the hotel is just next to the train station, super convenient for travelers arriving by train.

I encountered a bad smell in the room upon arrival. It resembled toilet odor. dust was also noticeable on the furniture, disappointing.

0 Helpful

Amelia from United Kingdom

Single

Smart Double

3 nights in August 2025

Reviewed:September 12, 2025

7/10

decent stay near the station

train stationconvenient stationkind staffpolite stafffresh breakfastgood breakfastupgrade requestscam requestsmall roomtiny roomsmelly alleyunpleasant alley

the hotel is very close to the train station a big plus if you are traveling by train. i found the staff to be kind and polite especially at reception and during breakfast. the breakfast itself was really good and fresh i enjoyed it.

when i checked in the clerk wanted to upgrade my already paid room for extra money. i felt this was a bit of a scam and declined the offer. the room was small and the only window opened to a smelly alley i didn't like it.

0 Helpful

Questions of the users

About C-Hotels Diplomat

Is breakfast part of the room rate, and what options are available on the menu?

12 March 2024

Some room rates include breakfast, while others do not. The breakfast features a typical American buffet with both sweet and savory items. For more details, checking the specific booking is advisable.

What is the cost of parking for a vehicle?

15 April 2024

Parking is available for €30 per day.

What time does breakfast begin? I need to leave early for sightseeing.

22 May 2024

Breakfast is served from 6:30 AM to 10 AM, allowing an early start for your day.

Can you suggest the best transportation options to reach the airport at 4:30 AM?

10 June 2024

For early morning travel to the airport, taking a taxi would be best, as public transportation may not be available. Taxis can be arranged through the hotel for convenience.

What size is the large double bed in the rooms?

28 July 2024

The large double bed measures 160 cm.

Is it possible for international guests to book a stay at the hotel?

18 August 2024

Yes, the hotel welcomes tourists from various countries without any issues.

What are the pet policies at the hotel, especially regarding small dogs?

5 September 2024

Pets are allowed upon request without any additional fees, provided they are small in size.

Are laundry facilities available for guests to use?

21 October 2024

The hotel does not have a washing machine, but laundry services can be arranged through an external provider for a fee.

How late is the front desk open for assistance with luggage or any inquiries?

15 November 2024

The front desk operates 24 hours a day, allowing guests to leave luggage after check-out or get assistance anytime.

Can arrangements be made for transportation to the airport early in the morning?

7 December 2024

A taxi can be reserved the night before for early morning departures.

Are there vegan options available at breakfast?

13 January 2025

Yes, the breakfast buffet includes vegan croissants, fruit, and soy milk, with additional items available upon request.

Can four guests book a triple room by adding an extra bed?

24 February 2025

Unfortunately, the hotel does not accommodate four guests in a triple room, as there are no rooms designed for that capacity.

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