Best Western Plus Hotel Plaza, Naples ➤ Reviews, Rooms & Prices 2026

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Best Western Plus Hotel Plaza Naples Exterior photo

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Key details

About the Hotel

Piazza Principe Umberto 23, Naples, Italy, 80142

Near the historic old town

Great

8.1

7.6

/10

3.1

3.3

Loved by Best Western Plus Hotel Plaza guests

Attentive staff
Spacious rooms
Comfortable bed
Delicious breakfast
Rooftop views
Modern decor

"Breakfast room has stunning views over the rooftops of Naples."

Donald from United Kingdom

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"Our room had a very big terrace which was really the highlight."

Kozhiparambil from Switzerland

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"The breakfast on the roof was both plentiful, delicious, and beautiful."

REBECCA

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Accommodations

Best Western Plus Hotel Plaza offers 89 well-appointed guest rooms designed with convenience in mind. Each room is equipped with a refrigerator, microwave, and coffee maker, ensuring a comfortable stay. Select accommodations provide additional amenities, including balconies for relaxing views.

Location

The hotel is conveniently located near Naples' vibrant downtown area, just a short drive from Naples Pier and beautiful beaches. Guests can easily explore local attractions such as the Naples Botanical Garden and the nearby shopping centers. Proximity to I-75 provides easy access to Southwest Florida International Airport.

Dining Options

Dining at Best Western Plus Hotel Plaza includes a fresh and free hot breakfast served daily, providing a nourishing start to the day. The on-site Plaza Grill offers a selection of classic dishes and local favorites during lunch and dinner. Room service is also available for added convenience.

Business Facilities

Best Western Plus Hotel Plaza includes a well-equipped business center with free printing services, making it suitable for corporate travelers. Meeting rooms are available for hosting events, seminars, and conferences, accommodating various group sizes. High-speed internet access is provided throughout the property.

Recreational Amenities

The outdoor heated pool offers a refreshing escape and is surrounded by a sundeck for relaxation. A fitness center is available for maintaining an active lifestyle while traveling. Guests can enjoy nearby golf courses or take part in water sports along the beautiful coast.

Highlights

Location: Near downtown Naples, short drive to beaches

Rooms: 89 well-appointed guest rooms

Dining: Fresh and free hot breakfast served daily

Business: Well-equipped business center and meeting rooms

Recreational: Outdoor heated pool and fitness center

“This hotel stands out for its surprisingly attentive staff, ready to make occasions special. Its location near the train station is a real advantage for getting around, though the immediate neighborhood has a gritty, urban feel. I'd recommend it for travelers who prioritize convenience and a personal touch.”

Anna BlackEditor-in-Chief at Tohotel

Location: Very good

7.7/10Review score

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Highlights from guests

DiningBreakfast Surprise

The rooftop breakfast had amazing variety. It wasn't only sweets, but also eggs, cheese, and ham.

John Smith from United States

Review on

Sports & FitnessNice Small Gym

I enjoyed a nice workout. The small gym had everything I needed for a quick routine.

Ali Khan from Canada

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Room FeaturesBalcony Bliss

My room included a tiny balcony with lovely French windows. This was the best place to watch the city.

Ingrid Müller from Germany

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Guest ParkingEasy Access

I found the hotel easily from the station. It's just around the corner from Piazza Garibaldi.

Chen Wei from China

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Select your room type

Best Western Plus Hotel Plaza offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

110 sq. feet

1 Double bed

Air conditioning

room details

Superior King Room

2 persons

175 sq. feet

1 King-size bed

Air conditioning

room details

Superior Twin Room

2 persons

175 sq. feet

2 Single beds

Air conditioning

room details

Junior Suite King Queen Bed Terrace

2 persons

270 sq. feet

1 King-size bed

Air conditioning

room details

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Facilities

Best Western Plus Hotel Plaza offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.2/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Services

Paid shuttle service
Room service
Housekeeping
Laundry
Tours/Ticket assistance

Dining

In-room breakfast
Bar/ Lounge area

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Terrace
Ironing facilities

Media

AM/FM alarm clock

Best Western Plus Hotel Plaza Location

Piazza Principe Umberto 23, Naples, Italy, 80142

Map view

Piazza Principe Umberto 23, Naples, Italy, 80142

City landmarks

Church

Museo Cappella Sansevero

4800 ft

Museum

Naples National Archaeological Museum

1.1 mi

Square

Piazza del Plebiscito

1.6 mi

Landmark

Via San Gregorio Armeno

4000 ft

Castle

Castel Nuovo

1.4 mi

Mall

Galleria Umberto I

1.5 mi

Church

Naples Cathedral

3400 ft

Landmark

Underground Naples

4300 ft

Church

Piazza San Gaetano

4300 ft

Castle

Ovo Castle

2.1 mi

Museum

National Museum of Capodimonte

1.3 mi

Cemetery

Catacombe di San Gennaro

1.3 mi

Church

Museum Complex of St. Clare

1.1 mi

Castle

Castel Sant'Elmo

1.7 mi

Landmark

Spaccanapoli

3500 ft

Museum

Museum of the Treasure of San Gennaro

3300 ft

Landmark

Napoli Sotterranea

3200 ft

Church

Gesu Nuovo Church

1.1 mi

Landmark

Astronomical Observatory of Capodimonte

3900 ft

Landmark

The Neapolis Buried

3800 ft

Square

Church of San Domenico Maggiore

4800 ft

Museum

Museo dell'Opera Pia Purgatorio ad Arco

4200 ft

Museum

Pio Monte della Misericordia

2900 ft

Landmark

Centro Storico

1.1 mi

Museum

Museo d'Arte Contemporanea Donnaregina

3100 ft

Palace

Royal Palace of Naples

1.6 mi

Landmark

Piazza Bellini

1.1 mi

Square

Piazza Cavour

1.0 mi

Nearby

Piazza Garibaldi

Stazione Napoli Centrale

1100 ft

Square

Porta Capuana

1700 ft

Restaurants

Attanasio

1000 ft

Piazza G. Garibaldi 106/107/108

Fratelli La Bufala

700 ft

Piazza Garibaldi

O'Luciano

1000 ft

15 Piazza San Francesco di Paola

Tentazioni Cafe

1000 ft

Piazza Giuseppe Garibaldi Stazione di Napoli Centrale

Da Donato dal 1956 Antica Trattoria e Pizzeria

1800 ft

Via Silvio Spaventa 37/43

Da Pellone

2300 ft

Via Nazionale 93 Quartiere Vasto

Amoroso dal 1876 Ristorante Pizzeria

2300 ft

Piazza Giuseppe Garibaldi 121

Gran Caffe' Novara

1300 ft

Corso Novara 37-39-41

Explore Naples

Museo Cappella Sansevero

18 minutes walking

Famous for the Veiled Christ, this gem showcases exquisite sculptures and rich history in a baroque chapel.

Naples National Archaeological Museum

20 minutes walking

Home to an impressive collection of Roman antiquities, offering insights into ancient life in Pompeii and Herculaneum.

Naples Cathedral

13 minutes walking

The stunning cathedral features beautiful architecture and the revered relic of San Gennaro, patron saint of Naples.

Via San Gregorio Armeno

15 minutes walking

Famous for artisan-crafted nativity scenes, this vibrant street is a testament to Naples' rich cultural traditions.

Outdoor Markets

10 minutes walking

Immerse in local life at nearby markets offering food, crafts, and authentic Neapolitan experiences every day.

Spa Retreat

6 minutes walking

Relax and rejuvenate at a local spa offering wellness treatments, massages, and serene spaces for unwinding.

Attanasio

4 minutes walking

Casual eatery famous for its delicious Neapolitan pastries and freshly made coffee, a perfect morning pick-me-up.

Fratelli La Bufala

3 minutes walking

Pizzeria known for its authentic Neapolitan pizzas using high-quality ingredients and a cozy atmosphere.

La Cantina dei Mille

6 minutes walking

Charming wine bar serving local dishes and an extensive list of wines. Reservations are advisable for dinner.

Teatro di San Carlo

25 minutes walking

One of the oldest opera houses in Europe, hosting regular performances. Check for special events during your stay.

Cafè Gambrinus

30 minutes walking

Historic café with an elegant atmosphere, famous for its live music events and delicious pastries.

Getting around

City Centre

Naples4 min · 1000 ft

Airports

Capodichino (NAP)7 min · 2.7 mi

Train

Naples Central Train Station8 min · 2000 ft

Underground

Garibaldi metro5 min · 1400 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

from 01:00-11:00

Guest Parking

Public parking is possible at a location nearby at EUR 20 per day.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of EUR 10 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian

Number of floors:

Number of rooms:

Former name

best western hotel plaza

Reviews and Ratings

Feedback about Best Western Plus Hotel Plaza from previous guests about their experience.

Review summary

Based on recent reviews

The Best Western Plus Hotel Plaza enjoys a convenient location near Naples Central Station, making it ideal for travelers. Many guests appreciate the updated and clean rooms, some offering spacious layouts and balconies overlooking the square. The breakfast, served in a pleasant rooftop area, is often praised for its selection, though a few guests have noted the surrounding area might feel a bit unsafe. the hotel provides a comfortable and modern experience for exploring Naples.

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Review score

Based on 550 verified reviews

8.0/10

Great

83%

Recommend

Staff

8.7/10

Breakfast

8.6/10

Paid Wi-Fi

6.5/10

Location

7.7/10

Pros

Good location

Helpful staff

Great breakfast

Cons

Sketchy area

Small bathroom

Sebastian from Germany

Single

superior king room

3 nights in August 2025

Reviewed:August 28, 2025

7/10

decent stay

wonderful selectionhelpful staffhard mattresscity tax

the breakfast room had a wonderful selection. the staff was very helpful (they gave great directions). despite facing a busy street, the room was quiet.

the mattress was hard.

0 Helpful