The Willows Hotel, Chicago ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

555 W Surf St, Chicago, Illinois, United States, 60657

Close to the beaches of Lake Michigan

Perfect

7.9

8.3

/10

4.4

4.1

Loved by guests

Comfortable beds
Excellent staff
Quiet rooms
Charming hotel
Clean rooms
Safe neighborhood

"We only stayed for two nights, but we would have loved to stay longer. The hotel has a charming retro flair that captivated us right from the beautifully designed hotel lobby."

Michael from Austria

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"The Willows hotel is located in the historical part of Chicago and is close to shops and restaurants."

Sanna from Finland

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"The hotel didn't disappoint! The Willows hotel is in a great location in the Lincoln park neighborhood if you're looking for some excitement (great restaurants, bars, stores etc) but it's also off on a quiet and charming street."

Valeria from United States

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Rooms

The Willows Hotel has cozy guest rooms. The Standard Queen room has wood furnishings, a queen-size bed, a sofa chair, a work desk, a flat-screen TV with cable, a minibar, and a bathroom with a shower and tub combination. The Executive King room features a king-size bed. The Deluxe Double Queen room has two queen-size beds, a working desk, a sofa chair, a minibar, a flat-screen TV, and bathrobes. The King Junior Suite includes a separate sitting area with sofa chairs, a flat-screen TV enclosed with French doors, a king-size bed, a minibar, and a mini-fridge. Rooms feature Wi-Fi, a flat-screen TV with cable, bathrobes, and bath amenities.

Leisure and Entertainment

Guests have access to a gym. The hotel is located less than a mile from Lake Michigan. Nearby is a driving range made of synthetic turf and 18 holes of miniature golf in Lincoln Park. Fullerton Beach is available for bicycle rides, runs, and walks.

Location and Transportation

Located in Lakeview, The Willows Hotel is located near family-friendly attractions. Wrigley Field is 1 mile away. The Chicago History Museum is 2.5 km away. Saint Clement Roman Catholic Church, Wrightwood 659, and The Brewster Building are within 0.5 km. The Lincoln Park Conservatory is 1.5 km away. The Wellington 'L' Station (945 West Wellington Avenue) offers service for the Brown Line and the Purple Line during the week. The Diversey 'L' station offers service for the Brown and Purple Lines. The Fullerton 'L' train station provides service for the CTA's Brown, Red, and Purple lines, and access to DePaul University.

Hotel Services

The hotel provides dry cleaning/laundry services. The lobby includes a fireplace. Coffee and tea are available in the lobby 24 hours a day. Front desk assistance is available 24 hours. Self-parking is available for $25/day for standard vehicles (under 6ft tall) and $49/day for vehicles over 6ft tall at the Broadway at Surf Garage.

Nearby Dining

Kingston Mines features blues music. R.J. Grunts serves all-American food.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Small Queen

2 persons

13 m²

1 King-size bed

Shower

Heating

room details

Deluxe Queen Room Two Queen Beds

2 persons

26 m²

2 King Size Beds

Shower

Heating

room details

Executive King Room

2 persons

27 m²

1 King-size bed

Shower

Heating

room details

Standard Queen Room

2 persons

16 m²

1 King-size bed

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Centre

Chicago 6.5 km

Airports

Chicago O'Hare International (ORD) 25.0 km

Midway International (MDW) 25.7 km

Train

Millennium Station 5.8 km

Ogilvie Transportation Center 5.8 km

Underground

Diversey800 m

Wellington900 m

Bus

Bus stop100 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Car park
Safe deposit box
24-hour reception
No pets allowed
Luggage storage
Lift
Smoke detectors

Sports & Fitness

Golf course

Services

Housekeeping
Welcome drink

Dining

Snack bar

Business

Fax/Photocopying

Room features

Air conditioning
Heating
Mini-bar

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

555 W Surf St, Chicago, Illinois, United States, 60657

Map view

555 W Surf St, Chicago, Illinois, United States, 60657

City landmarks

Zoo

Lincoln Park Zoo

1.4 km

Stadium

Wrigley Field

2.2 km

Museum

Peggy Notebaert Nature Museum

1.3 km

Garden

Lincoln Park Conservatory

1.6 km

Gallery

Wrightwood 659

620 m

Landmark

Boystown

1.1 km

Landmark

Saint Clement Roman Catholic Church

700 m

Church

National Shrine of St. Frances Xavier Cabrini

710 m

Gallery

DePaul Art Museum

1.3 km

Landmark

Alfred Caldwell Lily Pool

1.4 km

Landmark

360 Chicago Observation Deck

4.3 km

Landmark

Lincoln Monument

1.5 km

Harbour

Belmont Harbor

830 m

Museum

Chicago History Museum

2.7 km

Harbour

Navy Pier

5.6 km

Landmark

Lakeview East Festival of the Arts

640 m

Landmark

Alexander Hamilton Monument

640 m

Landmark

South Pond

1.7 km

Landmark

Calisthenics Park

650 m

Parking area

Diversey Driving Range Parking Lot

700 m

Church

Our Lady of Mount Carmel Church

710 m

Landmark

Wrigley View Rooftop

2.0 km

Landmark

Skybox on Sheffield

1.8 km

Landmark

Lakeview Baseball Club

1.8 km

Landmark

Wrigley Rooftops

1.8 km

Landmark

Hydrate

1.3 km

Landmark

Temple Sholom

1.3 km

Park

Oz Park

2.3 km

Nearby

Store

Trader Joe's

490 m

2800 N Pine Grove Ave

The Brewster Building

310 m

Restaurants

Yango's Grill

90 m

2845 N Broadway St

Yummy Yummy Asian Cuisine

170 m

2901 N Broadway St

Crisp

290 m

2940 N Broadway St

Chipotle Mexican Grill

200 m

610 W Diversey Pkwy

The Crepe Shop

240 m

2928 N Broadway St

Bobtail Ice Cream

290 m

2951 N Broadway St

Wow Bao

270 m

2806 N Clark St - Lakeview

Burger King

240 m

748 West Diversey Parkway

Yak-Zies Bar and Grill

280 m

506 W Diversey Pkwy Ste A

The Chipmunks

370 m

438 W Diversey Pkwy

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

Public parking is possible at a location nearby at USD 25 per day.

Internet

is available in for free.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are not allowed.

Year renovated:

2008

Number of floors:

Number of rooms:

Questions of the users

About The Willows Hotel

Can you explain the parking arrangements near the hotel? Is the $25 daily charge for 24-hour parking with free in-and-out access?

5 November 2024

The Lincoln Park Plaza offers parking at $21 for 24 hours. The charges are based on the duration your vehicle is parked; for instance, parking for one hour costs $4, while two hours is $7. There are no in-and-out privileges at this rate.

Is there a coffee maker available in the guest rooms?

15 December 2024

Guest rooms do not include coffee makers, but free coffee is available in the lobby around the clock.

What is the minimum age requirement for checking in to the hotel?

25 January 2025

Guests must be at least 18 years old to check in.

Is early check-in offered and if so, what are the associated fees?

10 February 2025

Early check-in is guaranteed starting at 12pm for a fee of $30. Alternatively, luggage can be held at the front desk until check-in if needed.

What is the incidental fee for my stay?

20 March 2025

A $100 incidental fee is required for the duration of your stay. If paid in cash, it will be refunded at checkout. Credit card holds may take 5-7 days to process back to your account.

Is smoking allowed in any of the rooms?

30 April 2025

Unfortunately, the hotel does not have smoking rooms available.

Are there facilities for parking included with the room rate?

14 May 2025

Parking is not included in the room rate. There are two nearby public parking lots within a minute's walk from the hotel: Lincoln Park Plaza and The Broadway at Surf, both charging approximately $21-$25 for 24 hours.

How far is the hotel from Wrigley Field?

21 June 2025

Wrigley Field is located just over 1.6 kilometers from the hotel, which is about a 6-minute drive or a 20-minute walk.

Is there a fridge available in the rooms?

5 July 2025

Yes, all rooms are equipped with a mini fridge for guests' convenience.

Can late checkout be arranged? If so, what is the additional cost?

15 August 2025

Late checkout is available for an extra fee, which is contingent upon availability.

What are the check-in and check-out times at the hotel?

25 September 2025

Check-in is at 3pm and check-out is at 11am.