Loved by Hotel Willow Banks, Mall Road Shimla guests
Warm reception
Comfortable rooms
Charming views
Excellent food
Attentive staff
"The rooms had deluxe conveniences like 24 hr. in room dining, electronic safe for cash and valuables, LCD with many TV channels, high speed internet, tea and coffee machine, hair dryer, movable makeup and shaving mirror (very easy and comfortable if you wear lenses), mini fridge, heaters in the room for severe winters and hot water being available throughout the year."
ChicLifeByte from India
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"The skybar adjacent to the hotel offers amazing views of Shimla with live music in the evening."
Ankit Kapoor from India
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"Great location and lovely views from the balcony."
Anthony
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4-star hilltop hotel in Shimla with panoramic views
Dining
Hotel Willow Banks offers two top-rated on-site dining options. Eighteen71 Cookhouse & Bar serves a blend of Pan Indian, Oriental, and grilled dishes, complemented by innovative cocktails. Café Simla Times features outdoor seating and specializes in gourmet wood-fired pizzas alongside a variety of world cuisines.
Wellness
The Akasa Spa at Hotel Willow Banks provides a variety of therapeutic massages, including Balinese and Swedish options, alongside sauna and steam facilities. Guests can benefit from personalized sessions tailored to their individual needs, promoting relaxation and rejuvenation. The beauty salon, operated by Jawed Habib, offers extensive hair and beauty services.
Skybar
The Skybar, located on the hotel's rooftop, delivers stunning 360-degree views of the Shimla hills. Guests can enjoy drinks and herbal hookah in this vibrant atmosphere while watching sunsets. This setting makes it an exceptional spot for evening gatherings.
Location
Hotel Willow Banks is centrally located in Shimla, providing easy access to popular attractions like the Viceregal Lodge, situated just 3 km from the Mall Road. It can be reached conveniently via the Tourism Lift or nearby parking facilities. The hotel is positioned among scenic hiking trails and historic landmarks, making it an accessible choice for explorers.
Rooms
The hotel features spacious rooms that offer breathtaking valley views through large windows and balconies. Select premium accommodations include king-size beds and stylish four-poster designs, ensuring a comfortable stay. Various room types cater to couples and families alike, with options for suites that accommodate up to four guests.
Highlights
Dining: Eighteen71 Cookhouse & Bar and Café Simla Times
Skybar: Rooftop bar with 360-degree views
Location: Near popular attractions like Viceregal Lodge
Wellness: Akasa Spa with Balinese and Swedish massages
Rooms: Stylish rooms with stunning valley views
“Mall Road access is a real advantage, placing guests in the heart of Shimla. The blend of heritage architecture and modern comforts struck me as particularly appealing, especially with the addition of unique spaces like the SkyBar. It's the kind of place that balances convenient exploration with on-site experiences.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
Hotel Willow Banks, Mall Road Shimla offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Super Deluxe Room Small Balcony on spa & laundry Complimentary Happy Hours 11
2 persons
35 sq. feet
1 Double bed
Balcony
Heating
room details
Super Deluxe Room Small Balcony Bathtub on spa & laundry Complimentary Happy Hours 11
Hotel Willow Banks, Mall Road Shimla offers amenities for your comfortable stay and unforgettable experiences
Facilities: Very good
7.8/10Review score
General
Non-smoking rooms
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
24-hour security
Lift
Barber shop
Fire extinguishers
Guest Parking
Electric kettle
Dryer
Cookware/ Kitchen utensils
Services
Paid shuttle service
Room service
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Spa & Leisure
Night club
Spa & wellness centre
Sauna
Jacuzzi
Massage
Room features
Heating
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Dryer
Cookware/ Kitchen utensils
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
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Dining Onsite
Hotel Willow Banks Shimla offers a delightful range of dining experiences, blending local flavors with international cuisine. Nestled amidst the scenic backdrop of the Himalayas, each venue caters to various moods, whether it's a lively family meal or a romantic evening retreat.
Cafe Simla Times
International with a focus on Pan-Asian and Continental dishes
Ambiance
Family-friendly yet modern, making it perfect for both casual family gatherings and intimate dinners
Key Offerings
Enjoy a diverse menu featuring Chinese, Indian, Thai, and seafood specialties alongside handcrafted pizzas, all artfully presented. Indulge in high tea or sip cocktails while admiring the views.
Reservation
Recommended
Daily from 1:00 PM to 10:30 PM
Eighteen71
An eclectic mix of local and international dishes ranging from Indian to Italian
Ambiance
Welcoming and modern, ideal for families and romantic outings alike
Key Offerings
Savor a menu that includes regional favorites and globally inspired dishes, complemented by a spacious setting perfect for any meal. Enjoy a delightful high tea or an evening cocktail hour.
Reservation
Recommended
Open daily for breakfast, brunch, lunch, dinner, and high tea
Restaurant #3
Not specified
Ambiance
No specific details available
Key Offerings
No specific details available
Reservation
Not specified
Not specified
Hotel Willow Banks, Mall Road Shimla Location
Near Tourism Lift, The Mall,, Shimla, 170001,
Explore Shimla
Local Highlights
Top Attractions
Activities
Dining
Entertainment
The Ridge
8 minutes' walk
The Ridge offers stunning views of the surrounding hills, making it perfect for sightseeing and cultural events throughout the year.
Christ Church
7 minutes' walk
Christ Church, an architectural marvel, features beautiful stained glass windows and provides a serene atmosphere for reflection.
Jakhoo Gondola
10 minutes' walk
Jakhoo Gondola offers breathtaking aerial views of Shimla while transporting you to Jakhoo Temple, a much-loved local landmark.
Johnnie's Wax Museum
1 minute walking
Johnnie's Wax Museum features lifelike figures of famous personalities, providing a fun and unique experience for families and tourists.
Hiking in Shimla Water Catchment Wildlife Sanctuary
20 minutes driving
Hiking enthusiasts can explore the trails in Shimla Water Catchment Wildlife Sanctuary, home to diverse flora and fauna.
Spa and Wellness
10 minutes' drive
Nearby spas offer rejuvenating massages and wellness treatments, perfect for relaxation after a day of exploration.
Embassy Restaurant
2 minutes' walk
Embassy Restaurant serves a diverse menu with local and international dishes in a cozy, welcoming atmosphere.
Moti Mahal Delux Restaurant
3 minutes' walk
Moti Mahal specializes in North Indian cuisine, famed for its tandoori dishes and vibrant ambience ideal for families.
Eighteen71- Cookhouse & Bar
19 minutes' walk
Eighteen71 offers contemporary dining with delicious fusion cuisine, complemented by a chic interior and rooftop views.
Gaiety Heritage Cultural Complex
15 minutes' walk
Gaiety Heritage Cultural Complex hosts theatre performances and cultural events, offering a taste of local art and talent.
Local Bars and Pubs
10 minutes' walk
Nearby bars and pubs feature live music and vibrant atmospheres, perfect for an enjoyable evening in Shimla.
Getting around
City Centre
Shimla 6 min · 1700 ft
Airports
Simla (SLV) 33 min · 13.7 mi
Chandigarh (IXC) 188 min · 77.9 mi
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at true.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of INR 750.0 per person.
Pets
Pets are not allowed.
Number of rooms:
62
Former name
hotel willow banks - boutique 4 star hotel on the mall road shimla
Reviews and Ratings
Feedback about Hotel Willow Banks, Mall Road Shimla from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Hotel Willow Banks enjoys a prime location right on Mall Road, placing guests within easy reach of shops and restaurants. The rooms are spacious, some offering views of Mall Road or Shimla city, and the hotel boasts a microbrewery, Shimla Brewing Company, with a rooftop Sky Bar. You'll also find a spa offering Swedish massages, and while some guests have noted that the gym is rather small, the convenience of lift access from Mall Road is a definite plus.
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Review score
Based on 385 verified reviews
8.4 /10
Great
82 %
Recommend
Location
9.0/10
Staff
8.6/10
Paid Wi-Fi
5.0/10
Free WiFi
7.1/10
Pros
Balcony views
Perfect location
Efficient room service
Excellent cocktails
Cons
Unfriendly staff
Limited drinking water
Guest reviews
based on 385 reviews
8.4/10
based on 666 reviews
4/5
based on 201 reviews
7.9/10
Elliot from Canada
Family with children
premium room large balconybathtub on spa therapies
4 nights in November 2025
|
Reviewed: February 18, 2026
9.8/10
fantastic mall road stay!
excellent location spacious room friendly staff
our family stayed in this hotel for four nights and it was amazing the hotel location is excellent right on the mall road making it easy to access shops and restaurants plus our premium room was really spacious i appreciated the large balcony where i could relax and enjoy the views we loved it the staff were very friendly and helpful they made our stay extra special i am looking forward to coming back
the hotel gym is rather small it has limited equipment like only a few treadmills
Dining
9/10
the in-house restaurant offers a wide range of indian and international dishes plus the breakfast buffet includes fresh fruit pastries and hot items that are prepared to order every day.
Rooms
10/10
our room had a king-size bed a separate sitting area and a writing desk in addition the bathroom included a bathtub with spa therapies and premium toiletries enhancing the overall experience greatly.
Service
10/10
the concierge service arranged our sightseeing tours and provided useful tips to explore local attractions the housekeeping staff ensured our room was clean and well-kept every day during the trip.
Location
10/10
the hotel is situated directly on mall road which gives you access to many shops cafes and restaurants the ridge and christ church are just a short walk away offering convenient exploration.
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Questions of the users
About Hotel Willow Banks, Mall Road Shimla
Can I receive a refund for my booking after cancelling due to work commitments?
20 November 2024
Requests for refunds are evaluated on a case-by-case basis. Please provide the necessary details, and the hotel will get back to you regarding your cancellation and refund situation.
How can I find your hotel to make a booking?
10 December 2024
Reservations can be made directly through the official website at www.willowbanks.com.
What would be the total cost for two rooms accommodating four adults and two children with meals included?
15 February 2025
The estimated cost for two rooms accommodating four adults and two children, including breakfast and dinner, is approximately ₹114,000 for three nights on the MAP AI plan.
Is transportation from Chandigarh Airport to the hotel available? What are the costs involved?
30 March 2025
Airport pick-up is available for ₹4,000 via Toyota Etios car for your convenience.
Are there rooms equipped with Jacuzzis available at the hotel?
5 January 2025
Yes, Jacuzzis are available in the family interconnected rooms.
Can a cot be provided for a small child in the room? Are there kitchen facilities for vegetarian and non-vegetarian meals?
25 January 2025
Cots are available upon request. Additionally, the hotel features separate kitchen facilities for vegetarian and non-vegetarian meals.
Is there parking available for guests visiting the hotel?
12 April 2025
While the hotel does not have own parking facilities, arrangements can be made to reserve spots in nearby paid parking areas.
Can transportation be arranged from Shimla Railway Station to the hotel? How much would it cost?
22 April 2025
Yes, transportation can be arranged from Shimla Railway Station for around ₹350 for a small vehicle, such as an Alto.
Are unmarried couples allowed to stay at the hotel?
6 May 2025
Yes, unmarried couples are welcome to stay at the hotel.
Does the hotel offer a gym for guests to use during their stay?
1 June 2025
A well-equipped gym is available, providing all necessary facilities for cardio and strength training.
What dining options are available at the hotel?
15 June 2025
The hotel features top-rated dining experiences, including Cafe Simla Times for casual dining and Eighteen71 Cookhouse & Bar for fine dining, offering a range of world cuisines.
Is there a spa available for guests looking for relaxation during their stay?
3 July 2025
Yes, an in-house spa offers a variety of treatments, including massages and beauty therapies for a complete rejuvenation experience.
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