Viva Maya By Wyndham, A Trademark All Inclusive Resort, Playa del Carmen ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Near Playacar Beach

Perfect

7.8

7.9

/10

3.7

3.3

Loved by guests

Beautiful beach
Clean grounds
Helpful staff
Fresh food

"We also LOVED experiencing trapeze, this was included in the price and we enjoyed it so much."

SteveChelsea J

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"The beach is beautiful and wide, way better than in PDC town."

Dominika Z from Poland

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"The beach was gorgeous."

Linda

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Amenities

Viva Maya by Wyndham offers an array of all-inclusive services, including unlimited meals, drinks, and diverse activities. Guests can enjoy a sparkling ocean-view pool, on-site fitness center, and a variety of water and land sports such as kayaking and beach volleyball. The resort also features live entertainment and programs for guests of all ages, ensuring a vibrant atmosphere at every turn.

Rooms

The hotel provides 339 colonial-style rooms, each designed with a private French balcony or terrace. Guests can enjoy views of the ocean or gardens along with modern amenities such as flat-screen TVs and complimentary minibars. Luxurious bathrobes and coffee/tea makers add an extra layer of comfort to the accommodations.

Location

Located on a private beach in Playa del Carmen, the resort is just 38 miles from Cancun International Airport. Guests can explore nearby attractions such as Quinto Avenida for shopping or set out on adventures to ancient Mayan ruins in Tulum and diving spots in Akumal Bay. Outdoor activities include deep-sea fishing and horseback riding along beautiful coastlines.

Wellness

Guests at Viva Maya by Wyndham can access the Renova Spa located at its sister property, where soothing massages and holistic therapies are offered. Spa facilities include open-air hot tubs, steam rooms, and various treatment rooms for a comprehensive wellness experience. After a day filled with activities, this spa setting provides a tranquil escape.

Dining

Dining options include multiple on-site restaurants, offering an extensive selection of global cuisine. El Nopal presents a variety of buffets featuring American and Mexican dishes, while Bamboo specializes in Asian fare such as teppanyaki steak. Xul Ha provides an outdoor Mexican dining experience focused on traditional Mayan flavors.

Highlights

Location: Private beach in Playa del Carmen

Rooms: 339 colonial-style rooms with private balconies

Dining: Multiple on-site restaurants with global cuisine

Wellness: Access to Renova Spa with holistic therapies

Activities: Water sports, beach volleyball, and live entertainment

Family: Kids' Club and mini disco for younger guests

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Accessible Room One Queen Bed Non-Smoking

2 persons

36 m²

1 King-size bed

Air conditioning

room details

Deluxe Queen Room Two Queen Beds Non-Smoking

2 persons

40 m²

2 King Size Beds

Air conditioning

room details

Superior Garden King Room Non-Smoking

2 persons

36 m²

1 King-size bed

Garden view

Air conditioning

room details

Superior King Room Pool View Non-Smoking

2 persons

36 m²

1 King-size bed

Pool view

Air conditioning

room details

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Getting around

A list of all available modes of transport

City Centre

Playa del Carmen 2.7 km

Airports

Aeropuerto de Playa del Carmen (PCM) 2.8 km

Cancun (CUN) 59.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

Non-smoking rooms
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Wind surfing
Diving
Snorkelling
Horseback riding
Cycling
Tennis court
Golf course
Darts
Table tennis
Archery
Yoga class
Aerobics
Fishing

Services

Valet parking
Housekeeping
Car hire
Laundry
Tours/Ticket assistance
Shops/Commercial services
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu
Children's pool
Children's play area
Kids club

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Night club
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Terrace
Garden furniture
Ironing facilities

Media

Flat-screen TV

Dining Onsite

Viva Maya By Wyndham invites guests to indulge in an eclectic array of culinary delights at its five on-site restaurants. Each venue offers a unique ambiance and flavor profile, ranging from traditional Mexican fare to Mediterranean specialties, ensuring memorable dining experiences for all.

Viva Maya By Wyndham, A Trademark All Inclusive Resort Playa del Carmen Restaurant photo

La Terraza

International

Ambiance

Family friendly, warm indoor setting

Key Offerings

Sample an array of international dishes in a cozy atmosphere perfect for family meals. Settle in for lunch or dinner and enjoy international flavors that cater to all palates.

Reservation

Open for breakfast, lunch, and dinner; 12:30 PM - 3:00 PM and 6:30 PM - 10:00 PM.

Hacienda Don Diego

Mexican

Ambiance

Inviting space reflecting rich Mexican culture

Key Offerings

Delight in authentic Mexican cuisine served in a vibrant and culturally infused setting, perfect for experiencing the flavors of the region.

Reservation

Open for dinner; 6:30 PM - 10:00 PM.

Portofino

Mediterranean

Ambiance

Charming and relaxed dining atmosphere

Key Offerings

Indulge in Mediterranean-inspired dishes that offer a taste of coastal Italy, emphasizing fresh ingredients and traditional recipes.

Reservation

Open for dinner; 6:30 PM - 10:00 PM.

Miramare

Italian

Ambiance

Family friendly with a cozy and welcoming vibe

Key Offerings

Enjoy classic Italian fare with a family-friendly atmosphere, serving timeless pasta dishes and wood-fired specialties.

Reservation

Open for dinner; 6:30 PM - 10:00 PM.

Viva Café

International

Ambiance

Casual and inviting setting for all ages

Key Offerings

Savor a delightful blend of international dishes in a laid-back environment, perfect for evening get-togethers and casual meals.

Reservation

Open for dinner; 6:30 PM - 10:00 PM.

Location

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

Map view

Paseo Xaman Ha Hotelero 5, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Xcaret

4.3 km

Landmark

Quinta Avenida

2.9 km

Mall

Playacar Center Shopping Mall

790 m

Landmark

Cenote Calavera

3.1 km

Landmark

Fun Fitness Globetrotters

820 m

Landmark

Los Fundadores Park

2.3 km

Landmark

Disabled-friendly beach

2.3 km

Landmark

Hard Rock Campo de Golf

620 m

Landmark

Zona Arqueologica Playa del Carmen

1.8 km

Park

Xel-Ha Park

1.1 km

Landmark

Mahi Golf Course

740 m

Golf Course

Campo de Golf Playacar

980 m

Landmark

Playa del Carmen Archeological Site

1.1 km

Landmark

Maya ruins

1.1 km

Landmark

Bel Air Animal Park

3.5 km

Landmark

Cenote Carwash

3.5 km

Landmark

Alltournative

1.3 km

Mall

Starbucks

1.3 km

Mall

City Club

1.4 km

Landmark

La Sirena's Fine Mexican Handcrafts

2.3 km

Landmark

Galeria de Arte 5ta Avenida

2.5 km

Landmark

Ruinas Mayas

1.7 km

Museum

3D Museum of Wonders

2.8 km

Museum

Museo Frida Kahlo Playa Del Carmen

2.8 km

Store

Centro Maya

3.6 km

Landmark

Xaman Ha Ruins

2.1 km

Landmark

Xaman Ha Aviary

2.9 km

Landmark

Playacar Golf Club

3.4 km

Beach

Playacar Beach

3.5 km

Nearby

Piste Cyclable sur Paseo Xaman-Ha

450 m

Restaurants

Les Crepes de Paris

3.2 km

Avenida Paseo Xaman-Ha 25 Playacar Center

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

The hotel Viva Maya By Wyndham, A Trademark All Inclusive Resort serves a full breakfast for free.

Pets

Pets are not allowed.

Languages

English, German, Spanish, Italian

Number of rooms:

604

Questions of the users

About Viva Maya By Wyndham, A Trademark All Inclusive Resort

What measures are being taken at the resort to ensure safety during the COVID-19 pandemic? Are all facilities and the pool accessible?

12 December 2024

Guests at the Viva Wyndham Maya can access all facilities, including the beach and pool, while observing social distancing. The nightclub is the only exception to the open facilities policy.

Could you clarify what is included in the all-inclusive package for a 3-night stay?

5 March 2025

The all-inclusive package covers 24-hour Food & Beverage services, sunbeds and towels at the pool and beach, a limited number of reservations at à la carte restaurants, as well as free Wi-Fi in the room and common areas. There are also daily activities organized by the animation team.

What types of drinks are part of the all-inclusive offer? Does it cover all meals, including room service?

18 February 2025

The all-inclusive offering includes a wide variety of beverages such as water, soft drinks, juices, cocktails, beer, wine, and liquor. Additionally, all meals, including room service, are part of the package.

What is the cost of the airport shuttle service per person?

23 November 2024

The airport shuttle service is priced at $60.00 USD per person for a round trip for two passengers. Further details can be provided upon request.

How many dinner reservations can be made during a stay of 7 nights?

4 January 2025

During a 7-night stay, guests can make up to 3 dinner reservations at the resort's restaurants. It's recommended to contact the Guest Service Department to schedule these after check-in.

Is there any form of entertainment available at the resort?

16 April 2025

Yes, the resort offers a variety of entertainment options, including live shows and different activities throughout the day.

Can you provide information regarding the airport transfer service and its costs?

28 July 2024

The airport transfer may be included in certain holiday packages, depending on the booking conditions. It's best to verify with the reservation details.

Is onsite COVID-19 testing available for guests?

6 October 2024

COVID-19 testing is available onsite. Guests can arrange an appointment upon arrival to receive details regarding the testing process and associated costs.

Does the all-inclusive package provide around-the-clock access to meals and drinks?

1 March 2025

Yes, the all-inclusive package includes 24-hour access to meals, snacks, and beverages offered at various bars and restaurants on the premises.

Are there any activities or excursions available for guests to enjoy?

15 November 2024

The resort features an extensive entertainment and sports program along with excursions available for booking at the excursions desk daily.

Is the resort equipped to accommodate dietary restrictions for special events?

22 September 2024

Yes, the resort can accommodate various dietary restrictions during special events. Guests should inform the event staff in advance to ensure proper arrangements.