Hotel Universal, Porto ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

Avenida Dos Aliados, 38, Porto, Portugal, 4000-064

Steps from Aliados Square

Very good

7.9

8.3

/10

3.5

Loved by Hotel Universal guests

Helpful staff
Clean hotel
Comfy bed
Convenient location
Great value

"Lovely property, easy to find and right in the centre of restaurants, supermarkets and public transport."

Trish from Australia

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"I spent 3 nights in this hotel and it was quite a pleasant stay. The location is FANTASTIC in the middle of all attractions so you can almost visit everything with a few minutes walk."

Reem Harb from Portugal

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"this hotel deserves more stars than 5. super accessible to downtown porto."

claire

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Amenities

Hotel Universal provides a range of amenities designed to enhance the guest experience. A rooftop terrace offers panoramic views of the city, allowing guests to soak in the local culture. The lobby bar serves a selection of beverages, creating a social hub for relaxation and conversation.

Rooms

The hotel features 50 well-appointed rooms with modern decor and stylish furnishings. Each room is equipped with an en-suite bathroom and select units provide breathtaking views of Porto. Room options include single, double, and family accommodations.

Location

Located in the heart of Porto, Hotel Universal is adjacent to key attractions such as Aliados Avenue and the historic Porto Cathedral. The central location provides seamless access to public transportation, making exploration easy. Guests can reach the picturesque Ribeira district within a short walking distance.

Family-Friendly Features

Hotel Universal welcomes families with special amenities tailored for children. A kid's play area is available to keep younger guests entertained. Family accommodations ensure convenience and comfort for all ages.

Dining

Guests can enjoy dining at the hotel's on-site restaurant that offers a variety of local and international dishes. Breakfast is served daily, allowing guests to start their day with a hearty meal. Room service is also available for added convenience.

Highlights

Location: Adjacent to key attractions

Rooms: 50 well-appointed rooms

Dining: On-site restaurant with local cuisine

Family-Friendly: Kid's play area available

“This hotel stands out for its prime location, a sweet spot removed from the tourist congestion but still incredibly convenient to Porto's main attractions, including São Bento station. While some may find the basic facilities a touch dated, the friendly service and cleanliness are definite pluses. I think it's a solid choice for travelers prioritizing location and value.”

Anna BlackEditor-in-Chief at Tohotel

Location: Perfect

9.5/10Review score

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Highlights from guests

Room FeaturesBalcony Bliss

Our room included a small balcony. It was perfect for enjoying a morning coffee while looking at the city.

Carlos from Spain

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BathroomSpotless Shine

The bathroom was extremely clean. It had all the basic amenities and fresh towels provided daily.

Ingrid from Sweden

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BedroomCozy Nights

The beds were comfortable. The air conditioning worked perfectly and kept the room cool and restful.

Antoine from France

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Guest ParkingParking Convenience

It was very useful to have parking available. Made exploring the area so much easier.

Patrick from Canada

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Select your room type

Hotel Universal offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room City View

2 persons

110 sq. feet

1 Double bed

Heating

Air conditioning

room details

Twin Standard

2 persons

110 sq. feet

2 Single beds

Heating

Air conditioning

room details

Small Single Room

2 persons

100 sq. feet

1 Single bed

Heating

Air conditioning

room details

Family Room

2 persons

220 sq. feet

2 Single beds

Heating

Air conditioning

room details

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Facilities

Hotel Universal offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.6/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers

Sports & Fitness

Billiard tables

Services

Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

Bar/ Lounge area

Business

Fax/Photocopying

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Mini-bar

Bathroom

Free toiletries
Sink

Media

Flat-screen TV
AM/FM alarm clock

Hotel Universal Location

Avenida Dos Aliados, 38, Porto, Portugal, 4000-064

Map view

Avenida Dos Aliados, 38, Porto, Portugal, 4000-064

City landmarks

Bridge

Ponte de Dom Luis I

2900 ft

Church

Porto Cathedral

2900 ft

Harbour

Cais da Ribeira

2900 ft

Landmark

Ribeira Square

2900 ft

Museum

Jardins do Palacio de Cristal

1.3 mi

Landmark

Fernandine Wall

2900 ft

Church

Monument Church Of St Francis

2900 ft

Palace

Bolsa Palace

1.4 mi

Museum

House of the Prince Casa do Infante

2900 ft

Museum

Soares dos Reis National Museum

3300 ft

Museum

Portuguese Centre of Photography

1.4 mi

Monastery

Monastery of Serra do Pilar

2900 ft

Church

Carmelitas Church

3300 ft

Football Stadium

Estadio do Dragao

1.7 mi

Park

Cordoaria's Garden

3300 ft

Event hall

Alfandega Congress Centre

1.4 mi

Museum

World of Discoveries

1.4 mi

Nearby

Rua Carmelitas 144 Vitória

Livraria Lello

1700 ft

Market

Mercado do Bolhao

1700 ft

Square

Avenida dos Aliados

1700 ft

Palace

Episcopal Palace of Oporto

2000 ft

Church

Clerigos Tower

1700 ft

Church

Church of Saint Ildefonso

1700 ft

Fountain

Chafariz da Rua Escura

1800 ft

Museum

Misericordia do Porto Museum and Church

1700 ft

Church

Capela dos Alfaiates

1800 ft

Art object

Monument of Pedro IV of Portugal

400 ft

Church

Church of Santa Clara

1900 ft

Terreiro Se 3

Pelourinho Se Catedral Porto

1800 ft

Mall

Rua Santa Catarina

1700 ft

Restaurants

Novo Paris

500 ft

Travessa Congregados 19

DeGema Hamburgueria Artesanal

900 ft

Rua de Passos Manuel 245

Estambul Donar Kebap & Pizza

300 ft

Rua de Samoaio Bruno 2

Bella Roma

400 ft

Rua Sampaio Bruno 19

Madureira's Acepipe

400 ft

Rua Sampaio Bruno 10

Munchie The Burger Kitchen

800 ft

Praca Dona Filipa de Lencastre 183

O Almadinha

600 ft

Rua do Almada 131

Explore Porto

Experience Porto

Livraria Lello

7 minutes' walk

Renowned bookstore features stunning architecture and a collection of rare books. A must-see for literature lovers.

Clerigos Tower

7 minutes' walk

This iconic baroque tower offers panoramic views of Porto after climbing its 225 steps. A historic landmark not to be missed.

Cais da Ribeira

11 minutes' walk

Picturesque riverside area filled with colorful buildings and lively restaurants. Perfect for a scenic stroll along the Douro.

Porto Cathedral

11 minutes' walk

One of the city's oldest monuments, known for its stunning architecture and beautiful views over Porto and the Douro River.

River Douro Cruise

11 minutes' walk

Enjoy a scenic boat trip on the Douro, offering views of stunning bridges and hillside vineyards. Ideal for couples and families.

Yoga at Parque da Cidade

10 minutes' drive

Relaxing outdoor yoga classes amidst beautiful gardens, perfect for stress relief and rejuvenation. Seasonal classes available.

Hiking at Serra do Pilar

11 minutes' walk

Thrill-seekers can hike nearby trails at Serra do Pilar, offering breathtaking views of Porto and the Douro River.

Novo Paris

2 minutes' walk

Traditional Portuguese cuisine with a cozy atmosphere. Try the Bacalhau à Brás, a local favorite. Reservation recommended.

DeGema Hamburgueria Artesanal

4 minutes' walk

Craft burgers with a variety of local toppings and artisanal ingredients in a casual setting. Great for families and friends.

Estambul Donar Kebap & Pizza

2 minutes' walk

Offers a mix of Turkish and Italian dishes, including kebabs and pizza. Quick bites in a laid-back environment.

Casa da Música

10 minutes' drive

A modern concert hall hosting a variety of performances. Check the schedule for jazz nights and classical concerts.

Plano B

15 minutes' walk

Trendy bar and club offering live music and DJ sets in a vibrant atmosphere. Popular with locals and visitors alike.

Cinema Trindade

10 minutes' walk

Art-house cinema featuring international films and occasional screenings of local productions. A cultural gem in Porto.

Getting around

City Centre

Porto5 min · 1400 ft

Airports

Francisco Sa Carneiro (OPO)24 min · 9.6 mi

Vila Real (VRL)140 min · 58.0 mi

Train

São Bento train station4 min · 1000 ft

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Property information and rules

Check-in

from 15:00-23:30

Check-out

from 01:00-11:00

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 10 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese

Year renovated:

2012

Number of floors:

Number of rooms:

Reviews and Ratings

Feedback about Hotel Universal from previous guests about their experience.

Review summary

Based on recent reviews

Hotel Universal enjoys a superb location, right by a striking McDonald's and close to Porto Cathedral, Sao Bento Railway Station, and other attractions. Many find the rooms clean and comfortable, some even remarking on their spaciousness. While some guests have mentioned the rooms being a bit small, the hotel is also conveniently located near the Aliados metro station and offers air conditioning. It provides good value for the price.

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Review score

Based on 887 verified reviews

7.7/10

Very good

77%

Recommend

Location

9.5/10

Staff

9.0/10

Breakfast

6.9/10

Facilities

7.6/10

Pros

Clean rooms

Helpful staff

Central location

Quality mattress

Cons

No elevator

Room renovation

Noisy minibar

based on 402 reviews

3.5/5

Gary from United States

Single

Twin Standard

3 nights in October 2025

Reviewed:November 06, 2025

8/10

Central Location and Helpful Staff

clean roomcomfortable bedhelpful staffample breakfast

the hotel is close to the city center. i found the staff very nice and helpful . the room was clean and the bed was comfortable. breakfast had fresh bread rolls, meats and cheeses.

Location

9/10

the accommodation boasts an excellent location near metro stations, restaurants, markets, and tourist attractions. this makes exploring the area very easy and convenient. it's also near plenty of restaurants and public transportation options.

0 Helpful

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Harry from United Kingdom

Single

Twin Standard

3 nights in August 2025

Reviewed:October 26, 2025

8.8/10

Central Location Convenience

excellent locationhelpful directionsroom cleanliness

the location IS excellent for exploring. The staff offered helpful directions and recommendations. I appreciated the cleanliness of the rooms and common areas.

i noticed slight wear on some of the furniture.

Dining

8/10

While there isn't a full restaurant, breakfast includes fresh bread, jams and coffee. It is served daily in a dedicated area near the lobby, this creates a CONVENIENT start to the day.

Rooms

9/10

My twin standard room featured two single beds, a small desk, and a wardrobe. Linens and towels were provided daily. A television with international channels was also available.

Facilities

8/10

The hotel provides luggage storage after checkout. The reception area includes tourist information pamphlets.

Service

10/10

Staff at the front desk were available 24/7. Their responsiveness to inquiries helped.

0 Helpful