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12Feb2026Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216
-
Next to Pakuwon Mall
Perfect
9.4
9.8
/10
4.8
4.8
/5

Rooms and Suites

The Westin Surabaya comprises all-high floored rooms and suites featuring the Next Generation Heavenly(R) Beds for a rejuvenating stay. With 360-degree views of the West Surabaya skyline, guests can relax in luxurious spaces designed to enhance well-being. Each room is equipped with high-quality amenities tailored for comfort and practicality.

Business Facilities

The Westin Grand Ballroom & Convention Center hosts the largest ballroom in East Java, spanning 3,600 square meters. Equipped with state-of-the-art technology, including Giant LED screens and built-in sound systems, it accommodates sophisticated meetings and events. This venue is designed for flexibility, catering to both large conferences and smaller gatherings.

Dining Experience

Magnolia Restaurant offers luxury dining with sweeping views of Surabaya, serving international cuisines featuring meat carvings and ocean-fresh seafood. Guests can enjoy an afternoon respite at the Sky Lounge, which provides signature cocktails and live music. The Westin Club Lounge welcomes suite guests for complimentary breakfast and evening cocktails.

Wellness and Relaxation

Spa by L'Occitane is located on the sixth floor, presenting personalized treatments in a luxurious environment designed for relaxation. This spa sanctuary incorporates elements to inspire tranquility and rejuvenation with a curated treatment menu. Wellness enthusiasts can also access the WestinWORKOUT(R) Gear Lending Kits for on-the-go fitness.

Location and Accessibility

The Westin Surabaya integrates seamlessly with Pakuwon Mall, the largest shopping mall in Indonesia, enhancing its urban appeal. Positioned in the business district of West Surabaya, the hotel provides convenient access to upscale dining and residential neighborhoods. The hotel ensures accessibility with features including van-accessible parking and accessible meeting spaces.

Highlights

Location: Integrated with Pakuwon Mall, largest shopping mall in Indonesia

Rooms: All-high floored rooms with panoramic city views

Dining: Magnolia Restaurant with international cuisines

Business: 3,600 square meters of flexible meeting space

“What stands out is its prime spot in Surabaya's commercial hub, connected to Indonesia's largest mall, a blend of convenience and upscale lodging. The Sky Lounge elevates the experience, offering panoramic city views. It strikes me as a place designed with both wellness and business in mind, with award-winning dining sealing the deal.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

The Westin Surabaya Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Suite Club Lounge Access
2 persons
500 sq. feet 
1 King-size bed
Shower
Coffee machine
Westin Deluxe Guest room 2 Double
2 persons
420 sq. feet 
2 Single beds
Shower
Air conditioning
Westin Deluxe Guest room 1 King
2 persons
420 sq. feet 
1 King-size bed
Shower
Air conditioning
Westin Club Club lounge access Guest room 1 King
2 persons
420 sq. feet 
1 King-size bed
Shower
Bathtub
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Price and Room Availability Calendar

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Facilities

The Westin Surabaya Hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Golf course
  • Yoga class
  • Sports trainer

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's pool
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Night club
  • Sun terrace
  • Spa & wellness centre
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

The Westin Surabaya offers an array of delightful dining options, featuring a fusion of local and international flavors. Experience the modern elegance of Magnolia and the romantic atmosphere of the Sky Lounge, each providing unique culinary delights paired with stunning vistas.
The Westin Surabaya Hotel Restaurant photo
The Westin Surabaya Hotel Restaurant photo
The Westin Surabaya Hotel Restaurant photo

Magnolia

American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Local, Asian, International
Ambiance
Modern setting, one of the highest restaurants in Surabaya
Key Offerings
Savor nutritious meals with an impressive selection that caters to Halal, vegetarian, vegan, gluten-free, and dairy-free diners.
Reservation
Not needed
06:00 - 22:00 daily

Sky Lounge

American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Asian, International, European
Ambiance
Modern and romantic, with stunning city views
Key Offerings
Indulge in a range of culinary options during brunch, lunch, or dinner, accompanied by high tea and cocktail hour to elevate the experience.
Reservation
Recommended
11:00 - 23:30 daily

The Westin Surabaya Hotel Location

Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216
Map view
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, Indonesia, 60216
Nearby
Supermall Pakuwon Indah
400 ft
Mall
Pakuwon Trade Center
800 ft
Restaurants
Jong Java Indische Recipe
200 ft
Jl. Pakuwon Indah Pakuwon Mall 2F
Yamagoya Ramen Supermall
700 ft
Jl. Puncak Indah Lontar 2 Pakuwon Trade Center - fl. 3 Unit 1-30
Shijima RAW
700 ft
Jl. Mayjend Yono Soewoyo Pakuwon Mall Floor 2M
Almaluna Bar and Resto
700 ft
Jl. Puncak Indah Lontar No.2 Pakuwon Mall
Hajime Ramen House
1200 ft
Pakuwon Mall Surabaya
Noodle House & Kitchen
900 ft
Pakuwon Trade Center 4th Floor
Lao Pan
1900 ft
Jl. Puncak Indah Lontar no. 2 Supermall Pakuwon Indah Lt 1
Shijima
2000 ft
Jl. Mayjend Yono Suwoyo Spazio Terrace Unit 9
Explore Surabaya
Explore Surabaya
Top Attractions
Activities
Dining
Entertainment
Pakuwon Mall
8 minutes' walk
A vibrant shopping destination featuring a variety of brands, restaurants, and entertainment options, perfect for family outings.
Supermall Pakuwon Indah
2 minutes' walk
Shopping center with a mix of local and international retailers, along with a food court for casual dining.
Suroboyo Bridge
25 minutes' drive
A striking bridge offering beautiful views of Surabaya with pedestrian pathways for walking and cycling.
G Walk Night Market Surabaya
25 minutes' drive
Vibrant night market featuring local street food, crafts, and live performances, perfect for an evening outing.
Fitness and Wellness Sessions
3 minutes' walk
Nearby yoga studios offer relaxing sessions. Check schedules for classes suited for all levels.
Outdoor Adventure at Suroboyo Bridge
25 minutes' drive
Biking along the scenic paths at the bridge provides an exhilarating experience for thrill-seekers.
Hajime Ramen House
5 minutes' walk
Casual dining spot known for its authentic ramen and Japanese bites. Vegetarian options available.
Almaluna Bar and Resto
3 minutes' walk
Charming restaurant with a diverse menu, offering fusion cuisine and a relaxed atmosphere. Reservations recommended.
XXI Cinema
10 minutes' walk
Popular cinema showcasing the latest films with comfortable seating and a great snack selection.
G Walk Night Market Surabaya
25 minutes' drive
Offers live music and performances, making it a lively spot for all ages to enjoy quality time.
Getting around
City Centre
Surabaya12 min  ·  4.7 mi
Airports
Juanda International Airport (SUB)38 min  ·  15.5 mi
Abdul Rachman Saleh Airport (MLG)134 min  ·  55.3 mi
Train
Pasar Turi Train Station Surabaya12 min  ·  4.7 mi
Gubeng Train Station14 min  ·  5.5 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel The Westin Surabaya serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room.  There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
10
Number of rooms:
242
Questions of the users
About The Westin Surabaya
Is there a bidet spray available in the bathrooms at The Westin Surabaya?
3 January 2024
The rooms are equipped with automatic bidets, ensuring comfort and convenience for guests.
Can guests with club benefits access the executive club for breakfast and evening cocktails?
15 February 2024
Yes, the executive club is open for breakfast and evening cocktails exclusively for guests with club benefits.
Are there any provisions for guests who require wheelchair access?
22 March 2024
Yes, wheelchairs are available upon request to assist guests with mobility needs.
Is the breakfast served at the hotel halal certified?
10 April 2024
Yes, breakfast and other food and beverage outlets are certified halal, ensuring adherence to dietary requirements.
What are the age limits for children sharing a room, and is breakfast included?
25 May 2024
A room accommodates two adults and one child under 12 years old, with complimentary breakfast for children below the age of 6.
Are connecting rooms available in the hotel?
5 June 2024
Yes, connecting rooms are available, particularly between deluxe rooms and suites, though availability is limited.
Is smoking permitted in guest rooms at The Westin Surabaya?
17 July 2024
Smoking is allowed in designated smoking floors, including specific deluxe guest rooms, subject to availability.
Do all guests in Westin Club Rooms receive club benefits such as lounge access?
30 August 2024
Guests staying in Westin Club Rooms, Junior Suites, Executive Rooms, and Grand Suites are entitled to club benefits for two persons.
Can special dietary requests be accommodated at the hotel's restaurants?
15 September 2024
Yes, the on-site restaurants can accommodate various dietary preferences and restrictions upon request.
What kind of treatments can guests expect at Spa by L'Occitane?
28 October 2024
Spa by L'Occitane offers luxurious, personalized treatments within a tranquil environment, designed for relaxation and rejuvenation.

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