Is there a bidet spray available in the bathrooms at The Westin Surabaya?
3 January 2024
The rooms are equipped with automatic bidets, ensuring comfort and convenience for guests. 67 photos
The Westin Surabaya, Surabaya
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Key details
About the Hotel
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216,
- Next to Pakuwon Mall
Perfect
9.5
9.8
5.0
4.8
5-star luxury urban oasis in Surabaya
Amenities
The Westin Surabaya offers a
Rooms
The hotel provides 200 well-appointed guest rooms and suites, all featuring the signature
Dining
The Westin Surabaya provides several dining options, including The
Wellness
Experience rejuvenation in the hotel's wellness facilities, highlighted by the
Location
Situated in the prestigious
Highlights
Location: Central position in BSD City
Rooms: 200 guest rooms with city views
Dining: Canvas Restaurant for international cuisine
Wellness: Westin Heavenly Spa for rejuvenation
“What stands out is its prime spot in Surabaya's commercial hub, connected to Indonesia's largest mall, a blend of convenience and upscale lodging. The Sky Lounge elevates the experience, offering panoramic city views. It strikes me as a place designed with both wellness and business in mind, with award-winning dining sealing the deal.”
Select your room type
The Westin Surabaya offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Junior King Suite Club Lounge Access2 persons46 sq. feet1 King-size bedAir conditioningCoffee machineroom details
- Westin Deluxe Guest room 2 Double2 persons39 sq. feet2 Single bedsAir conditioningShowerroom details
- Westin Deluxe Guest room 1 King2 persons39 sq. feet1 King-size bedAir conditioningShowerroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
The Westin Surabaya offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Westin Surabaya offers an array of delightful dining options, featuring a fusion of local and international flavors. Experience the modern elegance of Magnolia and the romantic atmosphere of the Sky Lounge, each providing unique culinary delights paired with stunning vistas.
The Westin Surabaya Location
Pakuwon Mall, Jalan Puncak Indah Lontar No 2, Surabaya, 60216,
Explore Surabaya
Explore Surabaya
Pakuwon Mall
8 minutes' walk
A vibrant shopping destination featuring a variety of brands, restaurants, and entertainment options, perfect for family outings.
Supermall Pakuwon Indah
2 minutes' walk
Shopping center with a mix of local and international retailers, along with a food court for casual dining.
Suroboyo Bridge
25 minutes' drive
A striking bridge offering beautiful views of Surabaya with pedestrian pathways for walking and cycling.
G Walk Night Market Surabaya
25 minutes' drive
Vibrant night market featuring local street food, crafts, and live performances, perfect for an evening outing.
Fitness and Wellness Sessions
3 minutes' walk
Nearby yoga studios offer relaxing sessions. Check schedules for classes suited for all levels.
Outdoor Adventure at Suroboyo Bridge
25 minutes' drive
Biking along the scenic paths at the bridge provides an exhilarating experience for thrill-seekers.
Hajime Ramen House
5 minutes' walk
Casual dining spot known for its authentic ramen and Japanese bites. Vegetarian options available.
Almaluna Bar and Resto
3 minutes' walk
Charming restaurant with a diverse menu, offering fusion cuisine and a relaxed atmosphere. Reservations recommended.
XXI Cinema
10 minutes' walk
Popular cinema showcasing the latest films with comfortable seating and a great snack selection.
G Walk Night Market Surabaya
25 minutes' drive
Offers live music and performances, making it a lively spot for all ages to enjoy quality time.
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of IDR 488000.0 per person.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
10
Number of rooms:
242
Reviews and Ratings
Feedback about The Westin Surabaya from previous guests about their experience.
Pros
Spacious rooms
Attentive staff
Efficient transport
Varied breakfast
Clean rooms
Cons
Windy air-con
Guest reviewsShow more reviews
Questions of the users
About The Westin Surabaya
Can guests with club benefits access the executive club for breakfast and evening cocktails?
15 February 2024
Yes, the executive club is open for breakfast and evening cocktails exclusively for guests with club benefits. Are there any provisions for guests who require wheelchair access?
22 March 2024
Yes, wheelchairs are available upon request to assist guests with mobility needs. Is the breakfast served at the hotel halal certified?
10 April 2024
Yes, breakfast and other food and beverage outlets are certified halal, ensuring adherence to dietary requirements. What are the age limits for children sharing a room, and is breakfast included?
25 May 2024
A room accommodates two adults and one child under 12 years old, with complimentary breakfast for children below the age of 6. Are connecting rooms available in the hotel?
5 June 2024
Yes, connecting rooms are available, particularly between deluxe rooms and suites, though availability is limited. Is smoking permitted in guest rooms at The Westin Surabaya?
17 July 2024
Smoking is allowed in designated smoking floors, including specific deluxe guest rooms, subject to availability. Do all guests in Westin Club Rooms receive club benefits such as lounge access?
30 August 2024
Guests staying in Westin Club Rooms, Junior Suites, Executive Rooms, and Grand Suites are entitled to club benefits for two persons. Can special dietary requests be accommodated at the hotel's restaurants?
15 September 2024
Yes, the on-site restaurants can accommodate various dietary preferences and restrictions upon request. What kind of treatments can guests expect at Spa by L'Occitane?
28 October 2024
Spa by L'Occitane offers luxurious, personalized treatments within a tranquil environment, designed for relaxation and rejuvenation.Next best alternative
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