Is there a bidet spray available in the bathrooms at The Westin Surabaya?
3 January 2024
The rooms are equipped with automatic bidets, ensuring comfort and convenience for guests.
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The Westin Surabaya, Surabaya
118US$
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Key details
About the Hotel
Pakuwon Mall, Jalan Puncak Indah Lontar No 2,
Surabaya,
Indonesia,
60216,
East Java
- Next to Pakuwon Mall
Perfect
9.4
9.8
4.9
4.8
Loved by guests
"The Westin Grand Suite room is very spacious, divided into 4 rooms, living room, bedroom, walk-in closet and bathroom."
"Breakfast was fantastic, the chef made special pancake for our toddler and it was very sweet and attentive of the team specially when it's completely packed."
"Nice location with hotel situated next to shopping mall."
Rooms & Suites
The Westin Surabaya offers 204 rooms with air conditioning, desks, kettles, and safety deposit boxes. Each room includes a flat-screen TV and a private bathroom with a shower. Comforts include 24-hour room service and pillow menus. Thoughtful touches include laptop-friendly workspaces. Guests in suites and club rooms can access the Westin Club Lounge, which provides complimentary breakfast, light dinner, and evening cocktails. Some rooms feature city, landmark, or pool views. Suites have a minibar, tea/coffee maker, executive lounge access, and a flat-screen TV with cable channels. All rooms are located on the highest floors and feature Next Generation Heavenly(R) Beds.
Dining Options
The Westin Surabaya has several onsite dining options. Magnolia Restaurant provides an Eat Well menu and views of West Surabaya, serving international cuisine such as meat carvings and seafood. A restaurant offers American, Cantonese, and Chinese cuisine. Sky Lounge offers signature cocktails inspired by local and international flavors, along with an elevated bar bite menu and live music. Guests at the Westin Club Lounge enjoy complimentary afternoon tea and evening cocktails.
Leisure and Wellness
Guests can access three outdoor swimming pools, including a dedicated Kids Pool. The hotel has a fitness centre. Guests can experience night golf at Pakuwon Golf & Family Club. Spa by L'Occitane, located on the 6th floor, offers treatments in a relaxing environment.
Location & Transportation
The Westin Surabaya is in West Surabaya's business and commercial district, connected to Pakuwon Mall. Landmarks nearby include Orasis Gallery (2.5 km), Masjid Nasional Al-Akbar (6.5 km), Stasiun Surabaya Kota (6.5 km), Surabaya Zoo (7 km), Food Junction (4.5 km), The Oasis (0.5 km), Suroboyo Bridge (2 km), Temple of Heaven Kenjeran (6.5 km), and Ciputra Waterpark (4.5 km). The hotel is 11 km from Gubeng and 25 km from Juanda. The accommodation offers airport transfers. Complimentary onsite parking is available. Valet parking is available at IDR 50.000 per parking.
Services & Amenities
The Westin Surabaya features a 24-hour front desk and free WiFi. Amenities include a kids' club, a business center, and meeting spaces. The hotel provides accessible onsite parking, elevators, and accessible routes from the public entrance to onsite amenities like the pool, business center, fitness center, and restaurants. Rooms feature lever handles, lowered electrical outlets, and roll-in showers. Language support is available in English, Indonesian, Mandarin, Bahasa-Language, Melayu-Language, and Javanese.
“What stands out is its prime spot in Surabaya's commercial hub, connected to Indonesia's largest mall, a blend of convenience and upscale lodging. The Sky Lounge elevates the experience, offering panoramic city views. It strikes me as a place designed with both wellness and business in mind, with award-winning dining sealing the deal.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior King Suite Club Lounge Access
2 persons
46 m²
1 King-size bed
Shower
Coffee machine
room details
Westin Deluxe Guest room 2 Double
2 persons
39 m²
2 Single beds
Shower
Air conditioning
room details
Westin Deluxe Guest room 1 King
2 persons
39 m²
1 King-size bed
Shower
Air conditioning
room details
Westin Club Club lounge access Guest room 1 King
2 persons
39 m²
1 King-size bed
Shower
Bathtub
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Allergy-free rooms
- Lift
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Golf course
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's buffet
- Children's pool
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Soundproofed rooms
- Sitting area
- Dressing area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
The Westin Surabaya offers an array of delightful dining options, featuring a fusion of local and international flavors. Experience the modern elegance of Magnolia and the romantic atmosphere of the Sky Lounge, each providing unique culinary delights paired with stunning vistas.
Magnolia
American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Local, Asian, International
Ambiance
Modern setting, one of the highest restaurants in Surabaya
Key Offerings
Savor nutritious meals with an impressive selection that caters to Halal, vegetarian, vegan, gluten-free, and dairy-free diners.
Reservation
Not needed
06:00 - 22:00 daily
Sky Lounge
American, Cantonese, Chinese, Japanese, Thai, Vietnamese, Asian, International, European
Ambiance
Modern and romantic, with stunning city views
Key Offerings
Indulge in a range of culinary options during brunch, lunch, or dinner, accompanied by high tea and cocktail hour to elevate the experience.
Reservation
Recommended
11:00 - 23:30 daily
Location
Pakuwon Mall, Jalan Puncak Indah Lontar No 2,
Surabaya,
Indonesia,
60216,
East Java
Map view
Pakuwon Mall, Jalan Puncak Indah Lontar No 2,
Surabaya,
Indonesia,
60216,
East Java
City landmarks
Zoo
Surabaya Zoo
6.8
km
Mosque
Masjid Nasional Al-Akbar
6.8
km
Mall
Pakuwon Mall
610 m
Landmark
Lenmarc Mall
1.9
km
Event hall
The Oasis
730 m
Landmark
XXI
630 m
Landmark
Masjid Al Ghofur
780 m
Landmark
Pakuwon Mall Home Pro
830 m
Landmark
Al-Ghuroba'
830 m
Mosque
Masjid Al-Ghuroba'
830 m
Landmark
Masjid Al Mukhlishiin
850 m
Landmark
Vihara Dhamma Jaya
900 m
Church
Gereja Kristen Indonesia
950 m
Landmark
GKI Darmo Permai
960 m
Mosque
Masjid Al Hikmah Simpang Darmo Permai Selatan
1.0
km
Landmark
Masjid Al Hikmah
1.0
km
Landmark
Masjid Nurul Jannah
1.1
km
Mosque
Masjid Baitul Muttaqin
1.2
km
Landmark
G Walk Night Market Surabaya
2.2
km
Mosque
Masjid Daar Al-Mujahidin
1.3
km
Bridge
Suroboyo Bridge
2.1
km
Church
Balai Sidang Jemaat Kristus
1.4
km
Landmark
Masjid Nurul Huda
1.4
km
Landmark
Masjid Badrussalam
1.4
km
Landmark
Masjid Al Mujahidin
1.4
km
Church
Alfa Omega church
1.4
km
Mosque
Masjid
1.5
km
Nearby
Supermall Pakuwon Indah
110 m
Mall
Pakuwon Trade Center
230 m
Restaurants
Jong Java Indische Recipe
50 m
Jl. Pakuwon Indah Pakuwon Mall 2F
Yamagoya Ramen Supermall
200 m
Jl. Puncak Indah Lontar 2 Pakuwon Trade Center - fl. 3 Unit 1-30
Shijima RAW
210 m
Jl. Mayjend Yono Soewoyo Pakuwon Mall Floor 2M
Almaluna Bar and Resto
210 m
Jl. Puncak Indah Lontar No.2 Pakuwon Mall
Hajime Ramen House
350 m
Pakuwon Mall Surabaya
Noodle House & Kitchen
250 m
Pakuwon Trade Center 4th Floor
Lao Pan
570 m
Jl. Puncak Indah Lontar no. 2 Supermall Pakuwon Indah Lt 1
Shijima
580 m
Jl. Mayjend Yono Suwoyo Spazio Terrace Unit 9
Explore Surabaya
Explore Surabaya
Getting around
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel The Westin Surabaya serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
Bahasa Indonesian
Number of floors:
10
Number of rooms:
242
Questions of the users
About The Westin Surabaya
Can guests with club benefits access the executive club for breakfast and evening cocktails?
15 February 2024
Yes, the executive club is open for breakfast and evening cocktails exclusively for guests with club benefits.
Are there any provisions for guests who require wheelchair access?
22 March 2024
Yes, wheelchairs are available upon request to assist guests with mobility needs.
Is the breakfast served at the hotel halal certified?
10 April 2024
Yes, breakfast and other food and beverage outlets are certified halal, ensuring adherence to dietary requirements.
What are the age limits for children sharing a room, and is breakfast included?
25 May 2024
A room accommodates two adults and one child under 12 years old, with complimentary breakfast for children below the age of 6.
Are connecting rooms available in the hotel?
5 June 2024
Yes, connecting rooms are available, particularly between deluxe rooms and suites, though availability is limited.
Is smoking permitted in guest rooms at The Westin Surabaya?
17 July 2024
Smoking is allowed in designated smoking floors, including specific deluxe guest rooms, subject to availability.
Do all guests in Westin Club Rooms receive club benefits such as lounge access?
30 August 2024
Guests staying in Westin Club Rooms, Junior Suites, Executive Rooms, and Grand Suites are entitled to club benefits for two persons.
Can special dietary requests be accommodated at the hotel's restaurants?
15 September 2024
Yes, the on-site restaurants can accommodate various dietary preferences and restrictions upon request.
What kind of treatments can guests expect at Spa by L'Occitane?
28 October 2024
Spa by L'Occitane offers luxurious, personalized treatments within a tranquil environment, designed for relaxation and rejuvenation.Next best alternative
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