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Moon Palace Jamaica, Ocho Rios

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From$275 /night
Check-in
31Aug
Check-out
01Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Main St, Ocho Rios
-
Close to Ocho Rios Bay Beach
Great
8.0
8.1
/10
4.3
3.2
/5

5-star all-inclusive beachfront resort in Ocho Rios

Amenities

Moon Palace Jamaica offers a wide array of amenities, including a Grand Pool Complex featuring a swim-up bar and waterslides. Guests can enjoy on-site shopping at the Plaza, and various activities like beach volleyball and tennis courts are available. A local tour desk helps visitors explore nearby attractions.

Rooms

The hotel boasts over 700 spacious accommodations, including luxurious suites with ocean views and private balconies. Each room is equipped with a jetted tub, providing an inviting space to unwind. Premium amenities in the rooms cater to both comfort and convenience.

Location

Situated along the stunning coastline of Ocho Rios, the hotel provides easy access to local attractions such as Dunn's River Falls and the Dolphin Cove. This prime location offers breathtaking ocean views and plenty of opportunities for outdoor adventures. Additionally, the hotel is just a short drive from local shopping and dining options.

Wellness

Nurture Spa at Moon Palace Jamaica offers a serene environment with various treatments including massages and beauty services. Guests can also take part in yoga classes and fitness programs, allowing them to rejuvenate during their stay. The wellness offerings are designed to enhance relaxation and overall wellbeing.

Dining

The hotel features multiple dining options, including five restaurants specializing in various cuisines such as Jamaican, Italian, and Asian. Guests can also enjoy 24-hour room service, ensuring dining convenience at any time. Bars are strategically located throughout the resort, offering an extensive selection of beverages.

Highlights

Location: Stunning beachfront property in Ocho Rios

Rooms: Over 700 spacious accommodations

Dining: Five diverse restaurants on-site

Wellness: Nurture Spa with various treatments

Amenities: Grand Pool Complex with waterslides

“This resort positions itself as a comprehensive vacation spot, especially tailored for families; however, some reports suggest inconsistencies in service that might not align with all expectations. On the upside, the spa facilities, recognized as the largest in Jamaica, and proximity to local attractions are definite advantages for those prioritizing relaxation and exploration, it's still a property that warrants consideration if you're seeking a blend of convenience and island charm, but be aware that experiences can vary.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Moon Palace Jamaica offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
  • Superior Deluxe Ocean View Balcony Kids & Teens
    2 persons
    30 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
  • Superior Walk Out Suite Ocean View Kids & Teens
    2 persons
    47 sq. feet
    1 King-size bed
    Air conditioning
    Coffee machine
  • Superior Family Partial Ocean View Kids & Teens
    2 persons
    60 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Moon Palace Jamaica offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Billiard tables
  • Table tennis

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities

Children

  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Night club
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Open-air bath
  • Public Bath
  • Shallow end
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock
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Dining Onsite

Moon Palace Jamaica presents a delightful blend of culinary adventures that cater to every palate. From charming seafood spots to cozy Italian hideaways, each dining venue invites guests to immerse themselves in vibrant tastes and inviting atmospheres, promising an indulgent experience amidst the stunning resort backdrop.
  • Buccaneers Reef

    International
    Ambiance
    Family-friendly buffet decked with colorful décor, perfect for gatherings and relaxed meals.
    Key Offerings
    A diverse buffet featuring vegetarian, vegan, gluten-free, and dairy-free options. Ideal for breakfast, lunch, and dinner.
    Reservation
    No
    Open daily from 7:00 AM to 11:00 AM and 6:00 PM to 11:00 PM.
  • La Gondola

    Italian
    Ambiance
    An inviting family-friendly venue that celebrates traditional Italian warmth and charm.
    Key Offerings
    Delectable Italian dishes and vegetarian versions offered during dinner service, creating a perfect family dining experience.
    Reservation
    No
    Open daily from 6:00 PM to 11:00 PM.
  • Pier 8

    Seafood
    Ambiance
    Family-friendly, pleasantly seaside atmosphere with stunning views of the ocean.
    Key Offerings
    A fresh seafood menu with vegetarian, vegan, gluten-free, and dairy-free options, available for breakfast, lunch, and dinner.
    Reservation
    No
    Open daily from 7:00 AM to 10:30 AM and 6:00 PM to 11:00 PM.
  • Momo

    Chinese, Japanese, Asian
    Ambiance
    Family-friendly, offering a lively setting that highlights the flavors of Asia.
    Key Offerings
    Satisfy cravings with a variety of vegetarian and vegan Asian dishes during dinner.
    Reservation
    No
    Open daily from 6:00 PM to 11:00 PM.
  • Gourmet Corner

    Italian, Pizza, Sushi
    Ambiance
    Casual family-friendly sensation with an open service style.
    Key Offerings
    Brunch, lunch, and dinner featuring choices from gourmet pizzas to sushi, accommodating vegetarian and vegan diets.
    Reservation
    No
    Open daily from 11:00 AM to 11:00 PM.
  • Boulangerie (Coffee shop)

    Ambiance
    A cozy spot for snacks and drinks, welcoming families at any hour.
    Key Offerings
    Brunch and high tea offerings throughout the day, sure to delight coffee lovers and snack enthusiasts.
    Reservation
    No
    Open daily from 12:00 AM to 11:30 PM.
  • Piano Bar

    Ambiance
    Stylish and sophisticated, this venue creates a relaxed atmosphere perfect for conversation.
    Key Offerings
    Enjoy cocktail hour with delightful music, ideal for an evening unwind after a day of fun.
    Reservation
    No
    Open daily from 5:30 PM to midnight.
  • Loud Bar

    Ambiance
    A dynamic environment perfect for vibrant social interactions.
    Key Offerings
    Cocktail hour featuring an exciting atmosphere for lively gatherings.
    Reservation
    No
    Open daily from 6:00 PM to midnight.
  • Lobby Bar

    Ambiance
    A chic spot for casual lounging and socializing, with a relaxed vibe.
    Key Offerings
    Perfect for refreshing cocktails and relaxed downtime, operating during the day and into the night.
    Reservation
    No
    Open daily from 10:00 AM to midnight.
  • Snack Bar and Grill

    Ambiance
    Casual outdoor setting perfect for quick bites and social gatherings.
    Key Offerings
    Offers a variety of light snacks and tasty grill options throughout the day.
    Reservation
    No
    Open daily from 11:00 AM to 11:00 PM and 12:00 PM to 6:00 PM.
  • Sun Deck (Pizza and Snacks)

    Pizza
    Ambiance
    Relaxed outdoor setting ideal for enjoying sunny days with friends and family.
    Key Offerings
    A selection of delicious pizzas and quick snacks available during the day.
    Reservation
    No
    Open daily from 11:00 AM to 5:00 PM.
  • Sun Deck Grill

    Grill/BBQ
    Ambiance
    Casual and fun outdoor space perfect for enjoying evening BBQs.
    Key Offerings
    Dinner offerings with grilled favorites, delivering a laid-back ambiance for social meals.
    Reservation
    No
    Open daily from 6:00 PM to 11:00 PM.

Moon Palace Jamaica Location

Main St, Ocho Rios
Explore Ocho Rios
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Ocho Rios Fort
Ocho Rios Fort
10 minutes' walk
Historic fort with stunning sea views. Explore Jamaican military history in a picturesque setting.
Coyaba River Garden and Museum
Coyaba River Garden and Museum
11 minutes' walk
Lush gardens and a museum showcasing Taino artifacts, offering a tranquil space for exploration and reflection.
Dunn's River Falls and Park
Dunn's River Falls and Park
9-minute drive
Famous tiered waterfalls perfect for climbing, swimming, and enjoying nature, featuring picnic areas and guided tours.
Shaw Park Gardens & Waterfalls
Shaw Park Gardens & Waterfalls
30 minutes' walk
Beautiful gardens and waterfalls in a serene setting ideal for relaxation and nature photography.
Water Sports at Ocho Rios Bay
9 minutes' walk
Jet skiing, snorkeling, and diving options available for thrill-seekers. Rentals and guided tours nearby.
Yoga at Turtle River Park
12 minutes' walk
Relaxing outdoor yoga sessions in a peaceful park setting. Check for local classes and seasonal schedules.
Taste Of India
5 minutes' walk
Authentic Indian cuisine in a vibrant setting. Signature dishes include flavorful curries and tandoori specialties.
Mama Marley's
5 minutes' walk
Casual Caribbean eatery known for jerk chicken and fresh seafood, serving local favorite dishes with vibrant flavors.
John Crow's Tavern
10 minutes' walk
Lively pub atmosphere serving burgers, nachos, and local beers. Great for relaxation with friends or a casual meal.
Island Village
Island Village
15 minutes' walk
Vibrant shopping and entertainment hub featuring local boutiques, cafes, and weekly live music events.
Club Foreplay
5 minutes' walk
Energetic nightlife venue with themed parties and dance floors. Popular spot for both locals and visitors.
Getting around
  • City Centre
    Ocho Rios 6 min  ·  1700 ft
  • Airports
    Ian Fleming International (OCJ) 25 min  ·  10.3 mi
    Norman Manley International (KIN) 144 min  ·  59.6 mi
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Property information and rules
Check-in
from 15:00-23:30
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are not allowed.
Number of floors:
15
Number of rooms:
621
Former name
Sunset Jamaica Grande

Reviews and Ratings

Feedback about Moon Palace Jamaica from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
Moon Palace Jamaica is known for providing a fun-filled experience, particularly for families, with many options to keep kids entertained, such as an arcade and a game room with modern equipment. Guests appreciate the variety of food choices, including pizza straight from the oven and different themed restaurants. The hotel's location allows for quick access to various attractions in the area, and offers convenient access to the town. Some guests have noted that they were approached about timeshares, which they didn't appreciate.
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Review score
Based on 3509 verified reviews
8.1 /10
Great
75 %
Recommend
Location
8.7/10
Cleanliness
8.5/10
Value for money
7.7/10
Free WiFi
7.8/10
Pros
Friendly staff
Excellent food
Clean beachfront
Free mini bar
Beautiful beach
Cons
Check-in delay
Small bathroom
Slow drain
Guest reviews
based on 3509 reviews
8.1/10
based on 940 reviews
8.0/10
Michael from Australia
Family with children
Superior Family Partial Ocean View Kids & Teens
5 nights in November 2025
|
Reviewed: January 14, 2026
8.7/10

amazing all-inclusive Getaway

smooth check-in attentive staff local dishes
I appreciated the prompt and smooth check-in process. The location was ideal with convenient access to local attractions. I found the staff very attentive, especially in addressing requests. I especially enjoyed the variety of local dishes offered at the main buffet. The hotel was also well-kept, which definitely added to the overall experience.
the gym equipment seemed a bit outdated.
Dining
9/10
The main buffet included a variety of options from Jamaican cuisine. I saw jerk chicken, rice and peas, and fresh fruit available, alongside some international choices. I was impressed with the presentation. The Pier 8 restaurant offered seafood specialties with great flavors. I really enjoyed the snapper. The bars served tasty drinks. I savored every sip!
Rooms
8/10
Our Superior Family Partial Ocean View Kids & Teens suite was spacious and clean. I noted two queen beds and a separate seating area, practical. The balcony offered a partial view of the ocean. The sunsets were wonderful. The minibar was always well-stocked. What a convenience!
Facilities
9/10
The hotel featured multiple pools. I saw a dedicated kids' pool with slides, as well as a larger pool with a swim-up bar. The kids loved the waterpark. The gym had treadmills and free weights. There were also several shops on-site, a plus.
0 Helpful
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Michael from Germany
Family with children
Superior Deluxe Ocean View Balcony Kids & Teens
5 nights in November 2025
|
Reviewed: December 30, 2025
9.0/10

excellent Stay, Definitely returning

clean room good food beautiful hotel
i loved that my room was always clean and the bar always had a good stock. buffet food tasted excellent, though more variety is welcome. the hotel IS beautiful, and i felt safe walking around.
The elevator buttons seemed slightly worn. Otherwise, everything was perfect.
Dining
9/10
The main restaurant provides a wide variety of dishes, including local specialties. Breakfast includes fresh fruit, omelets, and pastries. Lunch offers grilled options and salads. Dinner features themed nights with diverse cuisines and vegetarian options.
Rooms
9/10
The room had two double beds, a seating area with a sofa bed, and a balcony. amenities included a minibar restocked daily with soft drinks and snacks. There was a tv with international channels. A safe was available in the closet.
Facilities
9/10
The hotel features three outdoor pools, a fitness center, and a spa. pool areas include loungers and umbrellas. The fitness center is equipped with treadmills and weights. the spa offers various treatments, including massages and facials.
Location
9/10
the hotel is near the main attractions. shops and restaurants are within a short distance. easy access to Dunn's River Falls allows a convenient visit. the location allows a quick taxi ride to local markets.
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Nicholas from United Kingdom
Family with children
superior deluxe ocean view balcony kids & teens
4 nights in November 2025
|
Reviewed: December 30, 2025
9/10

excellent stay

great snorkeling helpful staff many choices
the snorkeling near the rocks was great. visibility was clear and i saw plenty of sea life. the staff helped quickly with requests. room service food had many choices.
the elevator wait times could be slightly long.
Dining
9/10
The jerk hut offered delicious food, providing an authentic taste. the buffet includes various international cuisines. the pier 8 has seafood, providing fresh choices. It includes a variety of locally caught fish and shellfish daily.
0 Helpful
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Michael from Germany
Family with children
Superior Deluxe Ocean View Balcony Kids & Teens
5 nights in November 2025
|
Reviewed: December 25, 2025
6/10

average experience at a costly resort

flavorless food buffet quality
the buffet was not up to par. the food lacked flavor. the variety seemed extensive, yet the taste did not meet expectations. i found this particularly disappointing given the hotel's claim as a five-star hotel.
0 Helpful
Samuel from United States
Family with children
Superior Deluxe Ocean View Balcony Kids & Teens
4 nights in November 2025
|
Reviewed: December 10, 2025
9.3/10

a nice experience at the resort

room upgrade spa access dining experience
i was pleased with the expedia vip status recognition , i received all promised perks including a room upgrade , a welcome gift , and hotel credit. complimentary access to the spa's hydrotherapy was a daily highlight for me. the buccaneers buffet provided a 5-star dining experience , i also appreciated the farewell song from the gondola staff.
Rooms
9/10
our superior beautiful ocean view balcony kids & teens room offered ample space for everyone. the balcony provided fine views, i found the room well kept with comfortable furnishings. the kids area included thoughtful amenities for their entertainment.
Dining
9/10
breakfast offered many options , all meals were well prepared. the resort features multiple restaurants with varied cuisines , i found the quality generally high. the service in the restaurants was attentive , i also appreciated the diverse drink selections.
Service
10/10
the staff demonstrated really good friendliness and a helpful attitude. i was impressed with how they addressed requests promptly and efficiently. the team ensured a comfortable atmosphere, i greatly appreciated their dedication to guest satisfaction throughout my stay.
Facilities
9/10
the hotel boasts beautiful amenities , there were many activities of all ages. the pools were clean and inviting , i found the beach to be well kept. konoko falls excursion was nice , the elevators operated efficiently.
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Brian from United Kingdom
Family with children
superior deluxe ocean view balcony kids & teens
5 nights in August 2025
|
Reviewed: September 28, 2025
6/10

an okay stay overall

good variety perfect location unpleasant staff long wait
the breakfast offered a good variety of choices, appreciated. the location was also perfect. i enjoyed that the hotel restaurants were good, especially the jerk hut.
Some of the staff were not pleasant and helpful. This affected my experience. i also had to wait for three hours for my room to be cleaned. I found this unacceptable.
0 Helpful

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