Loved by The Excelsior, A Luxury Collection Hotel, Florence guests
Really good customer service
Charming hotel character
Beautiful river view
Friendly staff
Excellent location
Comprehensive breakfast buffet
"The rooftop restaurant and lounge offered great views of the city and the river while having an evening appertivo."
Tober138 from United States
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"The room was well decorated with a great view to the river."
Khalaqi from United Arab Emirates
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"Make sure that you don't skip the rooftop dining."
George
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Location
The Excelsior, A Luxury Collection Hotel, Florence is situated moments away from major attractions such as the Duomo and the Uffizi Gallery. Positioned along the Arno River, the hotel provides stunning vistas of the cityscape and minimizes travel time to iconic sites. Guests can easily walk to renowned plazas and museums, making every cultural treasure within reach.
Dining
Dining options include SE·STO on Arno Restaurant & Bar, which offers 360-degree views of Florence and an edgy design paired with Culinary Excellence. The hotel also features ORVM Bar, a welcoming space with inviting decor for light meals and cocktails. Comprehensive breakfast choices are available, including a buffet, continental, and light breakfast selections.
Rooms
Accommodations consist of various room styles, including suites with views of the Arno River. The hotel offers connecting rooms suitable for families or larger groups, providing additional space and comfort. Each room includes an electronic safe box, ensuring guest valuables are secure during their stay.
Wellness
The Excelsior offers access to the WestinWORKOUT(R) Fitness Studio equipped with Technogym facilities available around the clock. Additionally, guests can reserve spa services at the Iridium Suites Spa by Clarins, located at The St Regis Florence. A focus on wellness extends to curated fitness experiences, including WestinWORKOUT Gear Lending for guests wanting to maintain their exercise routine while traveling.
Pet Policies
The hotel is pet-friendly, welcoming four-legged guests with a signed waiver at check-in. Accommodations include provisions for dogs, making traveling with pets more convenient. The environment supports pet visitors, ensuring an enjoyable experience for all guests.
Highlights
Location: Moments away from major attractions
Dining: SE·STO on Arno Restaurant & Bar
Rooms: Arno River views
Wellness: WestinWORKOUT(R) Fitness Studio
Pet Policies: Pet-friendly accommodations
“Having virtually walked its halls and perused countless images, I can say this landmark truly delivers on its promise of Florentine grandeur. The rooftop setting, with its dining, appears a singular experience. It certainly seems the sort of place where one might make a habit of returning, drawn by both the views and the exceptional service.”
Anna BlackEditor-in-Chief at Tohotel
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Select your room type
The Excelsior, A Luxury Collection Hotel, Florence offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Penthouse King Room Terrace
2 persons
325 sq. feet
1 King-size bed
Heating
Balcony
room details
Classic Junior King Suite
2 persons
325 sq. feet
1 King-size bed
Heating
Air conditioning
room details
Junior King Suite River View
2 persons
325 sq. feet
1 King-size bed
Heating
Air conditioning
room details
Panoramic Junior King Suite Terrace
2 persons
380 sq. feet
1 King-size bed
Heating
Balcony
room details
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Facilities
The Excelsior, A Luxury Collection Hotel, Florence offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
Non-smoking property
Free Wi-Fi
Paid off-site car park
Safe deposit box
24-hour reception
Pets allowed (limited amount or weight)
Rooms/ Facilities for disabled
Lift
Electric vehicle charging station
Key card access
Sports & Fitness
Fitness centre
Services
24-hour room service
Housekeeping
Laundry
Dry cleaning
Wake up service
Dining
Restaurant
Bar/ Lounge area
Outdoor dining area
Business
Meeting/ Banquet facilities
Children
Cots
Paid babysitting/ Child services
Room features
Turndown service
Dining table
Bathroom
Hair dryer
Media
Flat-screen TV
AM/FM alarm clock
Room decor
High ceiling
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Dining Onsite
The Excelsior, A Luxury Collection Hotel, Florence, invites guests to indulge in a delightful range of culinary experiences. With stunning views and authentic Italian flavors, the dining options promise to transform each meal into a memorable occasion.
Se·sto On Arno Restaurant & Bar
Contemporary Italian
Ambiance
A vibrant rooftop setting with panoramic views of Florence, perfect for savoring the city's beauty.
Key Offerings
The menu features innovative Italian dishes designed to celebrate local ingredients, complemented by a selection of exquisite wines and craft cocktails.
Reservation
Recommended
Open for lunch and dinner; hours vary.
ORVM Restaurant & Bar
Tuscan
Ambiance
Nestled in an elegant setting, offering an intimate dining experience that reflects the charm of Tuscany.
Key Offerings
Highlights include traditional Tuscan dishes that pay homage to local culinary traditions, making it a must-visit for those wishing to explore authentic flavors.
Reservation
Recommended
Hours vary.
The Excelsior, A Luxury Collection Hotel, Florence Location
Lungarno Amerigo Vespucci 34/r between Piazza Goldoni and Piazza Ognissanti
Ostaria dei Centopoveri
900 ft
Via Palazzuolo 31R Corner Via del Porcellana
Chianineria Trattoria dall'Oste
2100 ft
Via De' Cerchi 40/R Via Alamanni 3/5 R Firenze
Harry's Bar
500 ft
L.no A. Vespucci 22/R
Explore Florence
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Ponte Vecchio
10 minutes' walk
Iconic medieval bridge famous for its jewelry shops and picturesque views of the Arno River.
Gallerie Degli Uffizi
12 minutes' walk
World-renowned art museum housing masterpieces by Botticelli and Michelangelo, often hosts special exhibitions.
Piazza della Signoria
12 minutes' walk
Historic square featuring sculptures, vibrant cafes, and the impressive Palazzo Vecchio.
Basilica of Santa Maria Novella
5 minutes' walk
Majestic church known for its stunning facade and significant artworks, offering a tranquil atmosphere.
Walking Tours
10 minutes' walk
Guided tours covering history, art, and architecture available; great for both families and solo travelers.
Biking at Parco delle Cascine
30 minutes' walk
Expansive park perfect for cycling, jogging, and picnicking; bike rentals available nearby.
Spa Treatments
15 minutes' walk
Relaxing spa experiences with massages and wellness options for rejuvenation after exploring the city.
Trattoria dei 13 Gobbi
2 minutes' walk
Traditional Tuscan cuisine in a cozy setting, famous for their handmade pasta and local wines.
Winter Garden by Caino
1 minute' walk
Fine dining with a seasonal menu, offering a beautifully styled atmosphere and tasting menu options.
ORVM Bar
2 minutes' walk
Charming bar with a relaxed vibe, serving creative cocktails and light bites, perfect for evening relaxation.
Teatro della Pergola
15 minutes' walk
Historic theater offering various performances including opera and drama; known for its elegant interiors.
Jazz Club Firenze
15 minutes' walk
Live music venue with a vibrant atmosphere, hosting local and international jazz artists regularly.
Getting around
City Centre
Florence8 min
·
2000 ft
Airports
Peretola (FLR)10 min
·
3.9
mi
Galileo Galilei (PSA)121 min
·
49.8
mi
Train
Florence Santa Maria Novella Railway Station8 min
·
2000 ft
Bus
Bus stop2 min
·
400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible at a location nearby at EUR 70 per day.
Internet
Wireless internet is available in the hotel rooms at EUR 4 per hour.
Breakfast
A full breakfast is served at the price of EUR 50 per person per day.
Pets
Pets allowed on request at the price of EUR 100 per stay.
Languages
English, French, Spanish, Italian
Number of rooms:
171
Reviews and Ratings
Feedback about The Excelsior, A Luxury Collection Hotel, Florence from previous guests about their experience.
Review score
Based on 93 verified reviews
9.3/10
Perfect
93%
Recommend
Breakfast
10.0/10
Cleanliness
9.1/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
7.5/10
Location
9.4/10
Paid Wi-Fi
10.0/10
Staff
9.3/10
Value for money
8.2/10
Pros
Impeccable service
Comfortable beds
Soft sheets
Helpful staff
Museum tickets
Cons
Payment confusion
Excessive charges
Employee misunderstanding
Guest reviews
based on 1969 reviews
4.5/5
based on 106 reviews
8.9/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About The Excelsior, A Luxury Collection Hotel, Florence
What can be expected in terms of weather towards the end of November in Florence and will the outdoor terrace be available for enjoying the sunset?
28 November 2024
The weather in Florence during late November can be chilly, but if the sun shines, the outdoor terrace is perfect for sunset views.
Is there a possibility of arranging private parking nearby for guests arriving by car?
15 April 2025
While the hotel does not have on-site parking, there is an agreement with a nearby garage for guest parking needs.
For future visits, how can assistance be obtained regarding day tours in Tuscany and availability of shopping, dining, and museums?
10 January 2025
Guests can reach out to the Concierge at concierge.westinflorence@marriott.com for personalized assistance with tours and local attractions.
Are there options for families with interconnecting rooms that accommodate larger groups?
22 February 2025
Yes, the hotel offers interconnecting room options that can comfortably fit families or larger groups.
Is it possible to arrange sightseeing activities through the hotel's concierge services?
3 March 2025
The concierge team is available to assist guests with arrangements for various sightseeing activities in and around Florence.
Are there accommodations for guests needing triple beds?
12 March 2025
Certain rooms can be configured with three single beds upon request for guests requiring that arrangement.
Does the hotel feature a swimming pool for guests to enjoy?
17 March 2025
There is no swimming pool at this hotel, but guests can access a beautiful spa at the nearby St. Regis Florence, which offers various wellness treatments.
How can guests navigate and park their vehicles given the Zona Traffico Limitato restrictions?
5 April 2025
Guests can enter the hotel area through ZTL zones, and a doorman will assist with valet parking upon arrival.
What are the hotel's policies regarding pet accommodations?
22 April 2025
Pets are welcome at the hotel with restrictions: a maximum of one dog weighing up to 18kg is permitted per room, and dogs must be leashed in public areas.
What dining options are available at the hotel during its current operations?
29 April 2025
While the SE·STO on Arno Restaurant & Bar is temporarily closed, guests can enjoy light meals and cocktails at the ORVM Bar located in the hotel lobby.
Can guests change their room's bed configuration to accommodate twin beds?
10 May 2025
Yes, requests for twin bed arrangements can be made during the reservation process, subject to availability.
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