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Sheraton Hanoi Hotel Exterior photoSheraton Hanoi Hotel Exterior photoSheraton Hanoi Hotel Exterior photo
Hotels
Vietnam
Hanoi
Sheraton Hanoi Hotel

Sheraton Hanoi Hotel, Hanoi

•
9.0|Perfect
Check rooms and rates
From$109 /nightOnly on Our Website -10%
Check-in
17Oct
Check-out
18Oct
Guests
2 Guests
Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
-
Near West Lake
Perfect
9.0
9.8
/10
4.7
4.3
/5

Loved by Sheraton Hanoi Hotel guests

Really good service
Spacious room
Delicious food
Friendly staff
Comfortable facilities
"Room faced West Lake and bed was comfortable even though I was jet lagged."
TheLeongOhana from United States
read full review
"Tennis court, swimming pool and gym with sauna."
Tann N
read full review
"The location is nearby the big lake, very refreshing."
Giang from Vietnam
read full review

5-star lakeside retreat in Hanoi

Location

The Sheraton Hanoi Hotel is located alongside West Lake, providing guests with stunning lake views. It offers easy access to Hanoi's attractions, with a 10-minute drive to the bustling Old Quarter. Famous sites such as Hoan Kiem Lake and the Hanoi Opera House are within close reach.

Rooms

The hotel accommodates guests in 299 rooms, including 16 suites, all showcasing exceptional lake views. The rooms are inspired by Vietnamese and French colonial decor, offering a unique cultural experience. Each room features the Sheraton Signature Sleep Experience for restful nights.

Dining

Dining options at the hotel include four distinct venues, serving a variety of international and local dishes. Oven D'or Restaurant presents a delightful buffet and à la carte menu, featuring fresh seafood and grilled meats. Guests can relax at the Lobby Lounge with cocktails and light snacks.

Wellness

The Oasis Relax Center provides an assortment of spa treatments, including massages and beauty therapies. Guests can maintain their fitness routine at the 24-hour fitness center, complete with gym equipment, sauna, and jacuzzi. Additionally, the outdoor pool offers serene views for relaxation.

Business and Events

The hotel offers 10 flexible indoor and outdoor event spaces, ideal for meetings and weddings. The professional concierge staff is available to assist with various needs, including travel and translation services. A dedicated business center supports guests with their professional requirements.

Highlights

Location: 10-min drive to the Old Quarter

Rooms: 299 rooms with lake views

Dining: 4 distinct venues for diverse dining

Wellness: Oasis Relax Center for spa treatments

“From what I gather, this place understands the assignment. Its location in Tay Ho places you in the heart of Hanoi's expat community. What stands out most is the commitment to wellness, alongside dining experiences that celebrate both international and local flavors.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel

Select your room type

Sheraton Hanoi Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
    Grand Deluxe King Guest room 1 King High floor
    2 persons
    400 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
    room details
    Sheraton Club Twin Club level Guest room
    2 persons
    400 sq. feet
    2 Single beds
    Air conditioning
    Bathtub
    room details
    Executive Suite Club level 1 Bedroom Executive Suite
    2 persons
    725 sq. feet
    1 King-size bed
    Air conditioning
    Bathtub
    room details
Show all rooms

Price and Room Availability Calendar

Check availability and prices for your dates now!
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Check-in/ Check-out

Facilities

Sheraton Hanoi Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.0/10Review score

General

  • Non-smoking rooms
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Billiard tables
  • Yoga class
  • Sports trainer

Guest Parking

  • Private parking is possible on site for free.

Services

  • Airport shuttle
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Seasonal outdoor pool
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

At Sheraton Hanoi Hotel, dining options are thoughtfully designed to delight the senses and offer a taste of both local and international flavors. From a diverse buffet to exquisite steak and seafood, each venue invites guests to indulge in culinary experiences that reflect the vibrant culture of Hanoi and beyond.
Sheraton Hanoi Hotel Restaurant photo

Oven D'or

International with local flavors
Ambiance
Bright and inviting space perfect for casual meals with family or friends
Key Offerings
Experience a delightful buffet feast featuring a medley of international dishes, highlighting the freshest local ingredients, and enjoy themed dining nights throughout the week.
Reservation
no
06:00 - 22:00 daily

Hemispheres Steak & Seafood Grill Restaurant

Steakhouse and seafood
Ambiance
Elegant setting ideal for romantic dinners or special celebrations
Key Offerings
Savor premium cuts of steak and an array of delightful seafood, fresh sushi, and sashimi, all expertly grilled to perfection. The intimate atmosphere sets the stage for a memorable dining experience.
Reservation
yes
18:00 - 22:30 daily

Lobby Lounge

Light meals and refreshments
Ambiance
Relaxed and welcoming lounge atmosphere, perfect for socializing or unwinding
Key Offerings
Enjoy light meals, aromatic coffees, and classic afternoon tea alongside a selection of drinks throughout the day, making it a great spot to relax and watch the world go by.
Reservation
no
Open throughout the day

Bar Déjà Vu

Casual bar snacks and beverages
Ambiance
Lively and dynamic atmosphere for evening gatherings
Key Offerings
Indulge in an array of evening snacks and cocktails while soaking in the vibrant ambiance, perfect for winding down after a day of exploration.
Reservation
no
Open throughout the evening

Sheraton Hanoi Hotel Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
Explore Hanoi
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
West Lake
West Lake
17 minutes' walk
A picturesque area known for its serene waters and dining options, perfect for a leisurely stroll or cycling.
Tran Quoc Pagoda
Tran Quoc Pagoda
20 minutes' walk
Historic pagoda on an island in West Lake, with stunning views and rich cultural significance. Ideal for photography.
Ho Chi Minh Mausoleum
Ho Chi Minh Mausoleum
30 minutes' walk
A tribute to Vietnam's leader, featuring impressive architecture and adjacent historical sites, including the Presidential Palace.
Vietnam Military History Museum
Vietnam Military History Museum
35 minutes' walk
An extensive collection of military artifacts, stories of war, and engaging exhibitions. A must-see for history enthusiasts.
Cycling around West Lake
5 minutes' drive
Bike rental services available along the lake, offering a fun way to enjoy the scenery and local life.
Yoga classes at nearby studios
10 minutes' drive
Relaxing yoga options in local studios, perfect for solo travelers or couples looking for a calming experience.
Hanoi Night Market
10 minutes' drive
A vibrant market every weekend, featuring local handicrafts, street food, and a lively atmosphere, great for families.
Ho Tay Water Park
Ho Tay Water Park
25 minutes' walk
Water park fun with various slides and pools, ideal for thrill-seekers and families looking to cool off.
Oven d'Or Restaurant
Oven d'Or Restaurant
1 minute' walk
Offers a mix of Vietnamese and international dishes in a cozy atmosphere. Reservations recommended for peak dining hours.
Salt n' Lime
Salt n' Lime
2 minutes' walk
A lively venue specializing in Mexican cuisine, known for its tacos and cocktails. Ideal for casual dining.
Hemispheres Steak & Seafood Grill
Hemispheres Steak & Seafood Grill
3 minutes' walk
Elegant dining with a focus on premium meats and seafood. Great for a fine dining experience. Reservations may be needed.
Bar Deja Vu
Bar Deja Vu
3 minutes' walk
Charming bar famed for its craft cocktails and live music. A relaxed spot for evening entertainment.
Hanoi Opera House
10 minutes' drive
A stunning venue for music and theater performances. Excellent for cultural enthusiasts and families looking for a show.
Jazz Club
10 minutes' drive
Intimate venue hosting weekly jazz nights, perfect for couples and solo travelers seeking a relaxed vibe.
Cinemas near Truc Bach Lake
20 minutes' walk
Modern cinemas showcasing the latest films, a great family-friendly option for movie lovers.
Live Music at Local Bars
5 minutes' drive
Various bars nearby feature live music events, offering a taste of local nightlife and atmosphere.
Getting around
  • City Centre
    Hanoi 6 min  ·  2.2 mi
  • Airports
    Noi Bai International (HAN) 33 min  ·  13.6 mi
    Cat Bi International (HPH) 185 min  ·  76.6 mi
  • Train
    Ha Noi Railway station 7 min  ·  2.5 mi
Want to see Exclusive Early Booking Rate?
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of VND 559075.0 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1. 
Pets
Pets are not allowed.
Languages
English, Dutch, Japanese, Chinese, Korean, Vietnamese
Year renovated:
2011
Number of floors:
18
Number of rooms:
307

Reviews and Ratings

Feedback about Sheraton Hanoi Hotel from previous guests about their experience.
Cleanliness
9.2/10
Comfort
9.3/10
Facilities
9.0/10
Free Wi-Fi
8.0/10
Location
8.7/10
Staff
9.4/10
Value for money
8.6/10
Pros
Check-in experience
Hotel cleanliness
Bed comfort
Helpful staff
Cons
Narrow streets
Lower entrance
Hotel entrance
Guest reviews
based on 2165 reviews
4.5/5
based on 84 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Show more reviews
Questions of the users
About Sheraton Hanoi Hotel
What additional perks come with booking a club access room at Sheraton Hanoi?
15 November 2024
With club access, guests can enjoy exclusive amenities such as daily Continental breakfast, evening hors d'oeuvres, complimentary beverages, and access to a dedicated lounge where you can relax or work.
Is it possible to store my luggage at the front desk if I arrive early?
20 December 2024
Luggage can be stored at the front desk for guests arriving before check-in. The staff is available to assist with any needs during your wait for the room.
Are there any gaming facilities like a casino at the hotel?
10 January 2024
Sheraton Hanoi does not feature a casino on the premises.
Can you recommend a room that offers a great view of the West Lake for sunset watching?
25 February 2025
All rooms provide a view of the lake, with specific rooms available upon request. It's advisable to mention lake view preferences when making a reservation.
Do guest rooms come equipped with bidets?
08 March 2024
Some rooms have detachable bidets available upon request, based on availability.
What is the distance between the hotel and Hanoi's Old Quarter?
18 April 2024
The hotel is approximately a 10-minute drive from the Old Quarter, making it convenient to explore popular attractions.
Can the club room accommodate two children along with the parents?
30 May 2024
Rooms with either a king or twin beds can accommodate children, though it's best to provide the ages of the children for tailored arrangements.
Are there any available discounts for crew members of Emirates airline?
12 June 2025
Currently, no special discounts are offered for Emirates airline crew members.
Is there a complimentary shuttle service from the airport to the hotel?
24 July 2024
While there is no free shuttle service currently available, private airport transfers can be arranged at an additional charge.

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Sheraton Hanoi Hotel
K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi
Booking.com
Travellers review
9.0
Sheraton Hanoi Hotel
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