Sheraton Santiago Hotel & Convention Center Skyline photo The photo captures a beautiful evening scene at a large hotel. The hotel is a sprawling complex with a main building featuring a curved facade and numerous windows illuminated from within, indicating it's well into the evening. A taller, central toweSheraton Santiago Hotel & Convention Center Exterior photo The photo shows a luxurious and elegant hotel lobby or reception area. The focal point is a tall, ornate crystal chandelier hanging from the center of the ceiling, casting a soft glow. Below the chandelier is a round, dark wood table with a pedestal Sheraton Santiago Hotel & Convention Center Exterior photo The photo captures a beautiful outdoor resort scene on a sunny day. The focal point is a large, inviting swimming pool, filled with clear blue water, surrounded by a paved deck. 

Several white canopied structures with tables and chairs provide shade
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From154US$ /night
Check-in
16Apr2026Select date
Check-out
17Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Ave Santa Maria 1742, Santiago, Chile
-
Near San Cristobal Hill
Great
8.2
8.5
/10
4.3
4.1
/5

Location

Sheraton Santiago Hotel and Convention Center is strategically located just 15 minutes from Santiago International Airport. Surrounded by beautiful parks and majestic views of the Andes Mountains, it serves as a convenient base for exploring Santiago. The hotel is close to historical monuments and the largest shopping center in South America.

Rooms

The hotel offers 525 rooms and suites, each equipped with flat-screen LED TVs and plush mattresses. Guests can enjoy spectacular views of Santiago, San Cristobal Hill, and the Andes from their accommodations. Various room categories cater to diverse guest needs, ensuring a comfortable stay.

Dining

Sheraton Santiago features two dining options including El Cid Restaurant, which specializes in international flavors and fine wines. Guests can dine in the ornate dining room or on the outdoor terrace showcasing stunning views of Providencia. Seasonal dining is available at El Bohio, where Cajun dishes are served in a spacious outdoor setting.

Business Facilities

Home to the largest Marriott Convention Center in Santiago, this hotel offers 18,890 square feet of versatile meeting space. With 19 event rooms, it caters to both business meetings and wedding receptions. Recognized for its exceptional service, it attracts political figures and entertainment events.

Wellness and Recreation

The hotel boasts a leisure pool area with new beach cabanas that provide an inviting place to relax. Guests can also unwind at TwentyOne Bar & Lounge, located on the 21st floor and offering panoramic views of the city and the Andes. A lobby bar features a nine-screen video wall for sports enthusiasts and entertainment.

Highlights

Location: Steps from historical monuments and largest shopping center

Rooms: 525 stylish rooms with spectacular views

Dining: El Cid and El Bohio restaurants

Business: Largest Marriott Convention Center in Santiago

Recreation: Pool area with beach cabanas

“Sheraton Santiago Hotel & Convention Center rises as an urban resort, framed by Andes views and close to Santiago's cultural heart. I found the hotel strikes a balance between luxury and functionality, essential for business and leisure. What stood out to me was the outdoor dining amidst gardens, coupled with access to both city sights and convention facilities.”
Hotel logo
James DavidEditor-in-Chief at Tohotel
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Select your room type

Sheraton Santiago Hotel & Convention Center offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Classic Room Guest room 2 Twin or Single Beds City view
2 persons
240 sq. feet 
2 Single beds
City view
Shower
Air conditioning
Superior Room Guest room 2 Twin or Single Beds Pool view
2 persons
370 sq. feet 
2 Single beds
Pool view
Shower
Coffee machine
Classic Room Guest room 1 King Pool view
2 persons
240 sq. feet 
1 King-size bed
Pool view
Shower
Air conditioning
Superior Room Guest room 1 King City view
2 persons
370 sq. feet 
1 King-size bed
City view
Shower
Coffee machine
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Price and Room Availability Calendar

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Facilities

Sheraton Santiago Hotel & Convention Center offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.4/10Review score

General

  • No smoking on site
  • Paid Wi-Fi in public areas
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Ski storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Coffee shop
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Skiing
  • Hiking
  • Cycling
  • Sports trainer

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's buffet
  • Children's play area

Spa & Leisure

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach umbrellas
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Turkish bath
  • Steam room
  • Massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Dining Onsite

Sheraton Santiago Hotel & Convention Center offers a delightful dining experience with two distinctive venues. Guests can savor international flavors in an inviting atmosphere, whether enjoying a leisurely meal indoors or taking in scenic views on outdoor terraces. The dining options are designed to complement the serene surroundings and provide a unique culinary adventure.
Sheraton Santiago Hotel & Convention Center Restaurant photo The photo captures a luxurious and spacious living room with a stunning panoramic view of a sprawling city. The room is elegantly decorated in a warm, neutral color palette of creams, golds, and browns, accented by rich textures. 

Large floor-to-cei
Sheraton Santiago Hotel & Convention Center Restaurant photo The photo shows an outdoor restaurant area, likely at a resort, with a vibrant and relaxed atmosphere. The foreground features several tables set for dining, with white chairs and light blue tabletops. Each table is neatly arranged with plates, cutle
Sheraton Santiago Hotel & Convention Center Restaurant photo The photo captures a luxurious and spacious hotel lobby at dusk or night. The scene is warm and inviting, with a sophisticated ambiance created by the lighting and decor. 

The lobby is long and rectangular, featuring a high ceiling with exposed wood

El Cid Restaurant

International
Ambiance
Charming dining room with ornate décor and an outdoor terrace offering views of Providencia.
Key Offerings
A selection of international flavors with an emphasis on fresh, local ingredients; ideal for relaxed dinners.
Reservation
Recommended for dinner.
Monday to Saturday: 07:30 - 23:30; Sunday: 07:30 - 23:00

Lobby Bar

International
Ambiance
Casual lounge atmosphere with a stylish bar, perfect for socializing or unwinding.
Key Offerings
An all-day menu that features a range of beverages and light bites, coupled with a coffee bar and market.
Reservation
Not needed.
Monday to Saturday: 07:30 - 00:00; Sunday: 08:00 - 12:00

Sheraton Santiago Hotel & Convention Center Location

Ave Santa Maria 1742, Santiago, Chile
Map view
Ave Santa Maria 1742, Santiago, Chile
Nearby
Pedro de Valdivia Nte
Jardin Japones
2000 ft
Restaurants
Aqui esta Coco
1700 ft
La Concepcion 236 E-mail Para Reservas Internacionais
El Cid Restaurant
0 ft
Ave. Santa Maria 1742
Mare Nostrum
1700 ft
La Concepcion 281
21bar
1500 ft
Av Santa Maria 1742
La Cuisine
3000 ft
General Flores 218 Providencia
Arak
1600 ft
Avenida Santa Maria 1880 Providencia
Les Comperes
2900 ft
General Flores 229
Ummo
2900 ft
Perez Valenzuela 1470 Providencia
Mira Vos
3200 ft
Cirujano Guzman 179 Providencia
Explore Santiago
Explore Santiago Near Sheraton
Top Attractions
Activities
Dining
Entertainment
Costanera Center
Costanera Center
25 minutes' walk
A premier shopping center featuring stunning views from the observation deck, Sky Costanera, on the 61st floor.
Cerro San Cristobal
Cerro San Cristobal
25 minutes' walk
A picturesque hill offering panoramic views of Santiago and a beautiful park, perfect for hiking and leisurely strolls.
Casa Museo La Chascona
Casa Museo La Chascona
25 minutes' walk
Pablo Neruda's former home, showcasing his life and art, plus lush gardens and unique architecture.
Parque Forestal
Parque Forestal
25 minutes' walk
A scenic park ideal for family picnics and relaxing walks, lined with beautiful trees and art installations.
Biking in Parque Metropolitano
25 minutes' walk
Rent bikes at Parque Metropolitano for a thrilling ride through the lush trail networks and breathtaking views of the city.
Yoga Classes
10 minutes' walk
Local studios offer relaxing yoga classes for all levels, providing a perfect way to unwind and rejuvenate during your stay.
Aqui esta Coco
Aqui esta Coco
6 minutes' walk
Charming seafood restaurant known for its fresh dishes and unique decor inspired by the ocean's bounty.
El Cid Restaurant
El Cid Restaurant
1 minute' walk
Cozy atmosphere serving traditional Chilean cuisine with a focus on fresh, local ingredients and flavorful dishes.
Mare Nostrum
Mare Nostrum
6 minutes' walk
Elegant eatery specializing in Mediterranean fare, offering a diverse menu and stylish ambiance ideal for intimate dinners.
21bar
21bar
6 minutes' walk
Vibrant bar with live music, showcasing local talent and offering a lively atmosphere for drinks with friends or a night out.
Patio Bellavista
Patio Bellavista
25 minutes' walk
Cultural hotspot with a variety of bars, galleries, and restaurants, perfect for an evening of dining and exploring local art.
Getting around
City Centre
Santiago8 min  ·  3.2 mi
Airports
Arturo Merino Benitez (SCL)31 min  ·  12.7 mi
Aerodromo Rodelillo (VAP)175 min  ·  72.5 mi
Underground
Manuel Montt Subway10 min  ·  2700 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible on site for free.
Internet
Wireless internet is available in public areas for additional charge.
Breakfast
A full breakfast is served at the price of US$15 per person per day. 
Pets
Pets are allowed on request.
Languages
English, Spanish, Italian, Portuguese
Year renovated:
2008
Number of floors:
7
Number of rooms:
519

Reviews and Ratings

Feedback about Sheraton Santiago Hotel & Convention Center from previous guests about their experience.
Review summary
Based on recent reviews
Powered by AI
The Sheraton Santiago Hotel & Convention Center impresses guests with its spacious rooms, some boasting beautiful city views. The hotel offers a great pool area, along with convenient access to a hop-on hop-off bus stop right outside and within walking distance to parks and South America's tallest building; the 21st-floor sky bar also offers great views. You will find multiple restaurants, and a cozy lobby bar, although some guests have noted occasional issues related to service. The comfortable beds and blackout blinds are also appreciated features, as is the generous breakfast buffet.
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Review score
Based on 1215 verified reviews
8.2/10
Great
80%
Recommend
Free Wi-Fi
9.5/10
Location
8.8/10
Paid Wi-Fi
7.9/10
Value for money
7.9/10
Pros
Clean room
Good breakfast
Helpful concierge
Modern hotel
Comfortable room
Cons
Double payment
Pool noise
Poor food quality
Incorrect invoice
Guest reviews
based on 1215 reviews
8.2/10
based on 2194 reviews
4/5
based on 1911 reviews
8.2/10
Billy from United States
Single
Classic Room Guest room 1 King City view
4 nights in November 2025
|
Reviewed:January 09, 2026
8/10
helpful bartenderlarge tvspanish skill
The bar featured a very helpful bartender. it also has a large lcd tv. The largest i have ever seen. the concierge was helpful. i spoke spanish to get what i needed since he did not speak english.
Changing towels for the next day did not occur. The towels are not very soft.
0 Helpful
Questions of the users
About Sheraton Santiago Hotel & Convention Center
Is the hotel pool accessible for guests year-round, and are there any booking requirements to use it?
15 September 2024
The pool is open from 10 AM to 8 PM with capacity restrictions, and reservations are required for a one-hour usage per room.
What's the distance from the hotel to the cruise port, and how can I get more information about transportation options?
20 October 2024
Detailed information about the cruise port distance can be provided upon request. It's recommended to contact the hotel directly for specific transportation options.
Are there additional fees associated with an early check-in request, particularly if I arrive before the usual time?
10 November 2024
For inquiries about early check-in costs, it's best to reach out directly to the hotel for precise information.
Does the hotel offer the option to book guided sightseeing tours in Santiago?
25 November 2024
Yes, there is a Concierge desk available that can assist in booking sightseeing tours.
Can you explain what Club Lounge access includes, and who is eligible to access this service?
5 December 2024
Club Lounge access is an exclusive service available to guests staying in Club Rooms and Suites. For more information, it's suggested to contact the hotel directly.
Is there a taxi service available at the hotel for airport transfer, or are there any shuttle options?
15 January 2025
The hotel provides private taxi services for airport transfers.
Are there available fitness and leisure facilities like a gym and pool, and do I need to book in advance?
20 January 2025
The gym and pool facilities are open for guests, though capacity limits apply. It's advisable to contact the hotel for specific guidelines.
If I need to extend my stay, is it possible to keep the same room even with a change in booking dates?
25 February 2025
Requests to keep the same room while extending a stay will depend on availability, so it's best to inquire directly with the hotel.
What meeting room facilities does the hotel offer for business purposes, and do these require prior reservation?
15 March 2025
The hotel includes meeting rooms for business events, and reservations are required to secure these spaces.
Is there a concierge service that assists with arranging local tours or other activities, and what costs should I expect?
10 April 2025
A Concierge service is available to help book local tours and activities, with costs varying depending on the service chosen. For specific inquiries, reaching out to the Concierge directly is recommended.

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