Sheraton Santiago Hotel & Convention Center, Santiago ➤ Reviews, Rooms & Prices 2026

75 photos

Sheraton Santiago Hotel & Convention Center Skyline photo The photo captures a beautiful evening scene at a large hotel. The hotel is a sprawling complex with a main building featuring a curved facade and numerous windows illuminated from within, indicating it's well into the evening. A taller, central towe

Sheraton Santiago Hotel & Convention Center Exterior photo The photo shows a luxurious and elegant hotel lobby or reception area. The focal point is a tall, ornate crystal chandelier hanging from the center of the ceiling, casting a soft glow. Below the chandelier is a round, dark wood table with a pedestal

Sheraton Santiago Hotel & Convention Center Exterior photo The photo captures a beautiful outdoor resort scene on a sunny day. The focal point is a large, inviting swimming pool, filled with clear blue water, surrounded by a paved deck.

Several white canopied structures with tables and chairs provide shade

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Key details

About the Hotel

Ave Santa Maria 1742, Santiago, Chile

Near San Cristobal Hill

Great

8.2

8.5

/10

4.3

4.1

Loved by Sheraton Santiago Hotel & Convention Center guests

Good quality linen
Great views
Friendly staff
Clean rooms

"Appearance of hotel is beautiful and the location of the swimming pool adds enchantment."

Meander50606017472

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"We were very well treated by the Bohio restaurant, little extra traets, freindly staff, good food different options each days."

ShalomShenfarber from Chile

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"The 21st floor sky bar is well worth a visit for the views."

Anonymous

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Location

Sheraton Santiago Hotel and Convention Center is strategically located just 15 minutes from Santiago International Airport. Surrounded by beautiful parks and majestic views of the Andes Mountains, it serves as a convenient base for exploring Santiago. The hotel is close to historical monuments and the largest shopping center in South America.

Rooms

The hotel offers 525 rooms and suites, each equipped with flat-screen LED TVs and plush mattresses. Guests can enjoy spectacular views of Santiago, San Cristobal Hill, and the Andes from their accommodations. Various room categories cater to diverse guest needs, ensuring a comfortable stay.

Dining

Sheraton Santiago features two dining options including El Cid Restaurant, which specializes in international flavors and fine wines. Guests can dine in the ornate dining room or on the outdoor terrace showcasing stunning views of Providencia. Seasonal dining is available at El Bohio, where Cajun dishes are served in a spacious outdoor setting.

Business Facilities

Home to the largest Marriott Convention Center in Santiago, this hotel offers 18,890 square feet of versatile meeting space. With 19 event rooms, it caters to both business meetings and wedding receptions. Recognized for its exceptional service, it attracts political figures and entertainment events.

Wellness and Recreation

The hotel boasts a leisure pool area with new beach cabanas that provide an inviting place to relax. Guests can also unwind at TwentyOne Bar & Lounge, located on the 21st floor and offering panoramic views of the city and the Andes. A lobby bar features a nine-screen video wall for sports enthusiasts and entertainment.

Highlights

Location: Steps from historical monuments and largest shopping center

Rooms: 525 stylish rooms with spectacular views

Dining: El Cid and El Bohio restaurants

Business: Largest Marriott Convention Center in Santiago

Recreation: Pool area with beach cabanas

“Sheraton Santiago Hotel & Convention Center rises as an urban resort, framed by Andes views and close to Santiago's cultural heart. I found the hotel strikes a balance between luxury and functionality, essential for business and leisure. What stood out to me was the outdoor dining amidst gardens, coupled with access to both city sights and convention facilities.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.8/10Review score

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Highlights from guests

DiningBreakfast Bounty

The breakfast buffet was outstanding, including cherries, kiwi, blueberries, and strawberries. Omelets and fried eggs are available at no extra cost.

Ricardo from Spain

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Sports & FitnessPoolside Paradise

The pool area is beautiful and well-maintained. There is bar service by the pool, and the hotel provides towels.

Nadia from France

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Room FeaturesSpectacular Views

The rooms offer great views of the city and the Andes mountains. Rooms feature blackout blinds to ensure a good night's sleep.

Chang from China

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BedroomComfort Defined

The beds are very comfortable, with great mattresses, linens and pillows. Suites include fine furniture and artistic décor.

Ingrid from Sweden

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Select your room type

Sheraton Santiago Hotel & Convention Center offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Room Guest room 2 Twin or Single Beds City view

2 persons

240 sq. feet

2 Single beds

City view

Shower

Air conditioning

room details

Superior Room Guest room 2 Twin or Single Beds Pool view

2 persons

370 sq. feet

2 Single beds

Pool view

Shower

Coffee machine

room details

Classic Room Guest room 1 King Pool view

2 persons

240 sq. feet

1 King-size bed

Pool view

Shower

Air conditioning

room details

Superior Room Guest room 1 King City view

2 persons

370 sq. feet

1 King-size bed

City view

Shower

Coffee machine

room details

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Facilities

Sheraton Santiago Hotel & Convention Center offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Paid Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Sports trainer

Services

Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet
Children's play area

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Beach umbrellas
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Solarium
Turkish bath
Steam room
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

Sheraton Santiago Hotel & Convention Center offers a delightful dining experience with two distinctive venues. Guests can savor international flavors in an inviting atmosphere, whether enjoying a leisurely meal indoors or taking in scenic views on outdoor terraces. The dining options are designed to complement the serene surroundings and provide a unique culinary adventure.

Sheraton Santiago Hotel & Convention Center Restaurant photo The photo captures a luxurious and spacious living room with a stunning panoramic view of a sprawling city. The room is elegantly decorated in a warm, neutral color palette of creams, golds, and browns, accented by rich textures.

Large floor-to-cei

Sheraton Santiago Hotel & Convention Center Restaurant photo The photo shows an outdoor restaurant area, likely at a resort, with a vibrant and relaxed atmosphere. The foreground features several tables set for dining, with white chairs and light blue tabletops. Each table is neatly arranged with plates, cutle

Sheraton Santiago Hotel & Convention Center Restaurant photo The photo captures a luxurious and spacious hotel lobby at dusk or night. The scene is warm and inviting, with a sophisticated ambiance created by the lighting and decor.

The lobby is long and rectangular, featuring a high ceiling with exposed wood

El Cid Restaurant

International

Ambiance

Charming dining room with ornate décor and an outdoor terrace offering views of Providencia.

Key Offerings

A selection of international flavors with an emphasis on fresh, local ingredients; ideal for relaxed dinners.

Reservation

Recommended for dinner.

Monday to Saturday: 07:30 - 23:30; Sunday: 07:30 - 23:00

Lobby Bar

International

Ambiance

Casual lounge atmosphere with a stylish bar, perfect for socializing or unwinding.

Key Offerings

An all-day menu that features a range of beverages and light bites, coupled with a coffee bar and market.

Reservation

Not needed.

Monday to Saturday: 07:30 - 00:00; Sunday: 08:00 - 12:00

Sheraton Santiago Hotel & Convention Center Location

Ave Santa Maria 1742, Santiago, Chile

Map view

Ave Santa Maria 1742, Santiago, Chile

City landmarks

Shopping Area

Costanera Center

1.1 mi

Square

Plaza de Armas

2.0 mi

Tower

Sky Costanera

5100 ft

Landmark

Cerro San Cristobal

1.2 mi

Park

Parque Forestal

1.5 mi

Landmark

Patio Bellavista

1.2 mi

Park

Parque Metropolitano de Santiago

1.2 mi

Square

Plaza Baquedano

1.3 mi

Landmark

Casa Museo La Chascona

1.2 mi

Landmark

Cerro Santa Lucia

1.8 mi

Park

Bicentenario Park

2.0 mi

Landmark

Gran Torre Santiago

4200 ft

Square

Plaza a la Aviacion

4900 ft

Landmark

Chilean National Zoo

1.2 mi

Landmark

Rooftop drinks

1.9 mi

Gallery

Centre Gabriela Mistral

1.6 mi

Landmark

Barrio Bellavista

1.3 mi

Museum

Sculpture Park Museum

2800 ft

Landmark

Barrio Lastarria

1.6 mi

Theatre

Teatro Nescafe de Las Artes

2300 ft

Landmark

Cerro San Cristobal by Pedro De Valdivia

3500 ft

Church

Iglesia Catolica Apostolica Ortodoxa de la Santisima Virgen Maria

2800 ft

Landmark

Iglesia de la Divina Providencia

3500 ft

Landmark

San Cristobal Hill

1.9 mi

Landmark

Jardin Japones

2200 ft

Church

Santiago Metropolitan Cathedral

2.1 mi

Landmark

Templo Maternidad de Maria

2600 ft

Landmark

Orrego Luco Street

3100 ft

Landmark

Parque De Las Esculturas

2300 ft

Landmark

Sanctuary on San Cristobal Hill

1.9 mi

Nearby

Pedro de Valdivia Nte

Jardin Japones

2000 ft

Restaurants

Aqui esta Coco

1700 ft

La Concepcion 236 E-mail Para Reservas Internacionais

El Cid Restaurant

0 ft

Ave. Santa Maria 1742

Mare Nostrum

1700 ft

La Concepcion 281

21bar

1500 ft

Av Santa Maria 1742

La Cuisine

3000 ft

General Flores 218 Providencia

Arak

1600 ft

Avenida Santa Maria 1880 Providencia

Les Comperes

2900 ft

General Flores 229

Ummo

2900 ft

Perez Valenzuela 1470 Providencia

Mira Vos

3200 ft

Cirujano Guzman 179 Providencia

Explore Santiago

Explore Santiago Near Sheraton

Costanera Center

25 minutes' walk

A premier shopping center featuring stunning views from the observation deck, Sky Costanera, on the 61st floor.

Cerro San Cristobal

25 minutes' walk

A picturesque hill offering panoramic views of Santiago and a beautiful park, perfect for hiking and leisurely strolls.

Casa Museo La Chascona

25 minutes' walk

Pablo Neruda's former home, showcasing his life and art, plus lush gardens and unique architecture.

Parque Forestal

25 minutes' walk

A scenic park ideal for family picnics and relaxing walks, lined with beautiful trees and art installations.

Biking in Parque Metropolitano

25 minutes' walk

Rent bikes at Parque Metropolitano for a thrilling ride through the lush trail networks and breathtaking views of the city.

Yoga Classes

10 minutes' walk

Local studios offer relaxing yoga classes for all levels, providing a perfect way to unwind and rejuvenate during your stay.

Aqui esta Coco

6 minutes' walk

Charming seafood restaurant known for its fresh dishes and unique decor inspired by the ocean's bounty.

El Cid Restaurant

1 minute' walk

Cozy atmosphere serving traditional Chilean cuisine with a focus on fresh, local ingredients and flavorful dishes.

Mare Nostrum

6 minutes' walk

Elegant eatery specializing in Mediterranean fare, offering a diverse menu and stylish ambiance ideal for intimate dinners.

21bar

6 minutes' walk

Vibrant bar with live music, showcasing local talent and offering a lively atmosphere for drinks with friends or a night out.

Patio Bellavista

25 minutes' walk

Cultural hotspot with a variety of bars, galleries, and restaurants, perfect for an evening of dining and exploring local art.

Getting around

City Centre

Santiago8 min · 3.2 mi

Airports

Arturo Merino Benitez (SCL)31 min · 12.7 mi

Aerodromo Rodelillo (VAP)175 min · 72.5 mi

Underground

Manuel Montt Subway10 min · 2700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible on site for free.

Internet

Wireless internet is available in public areas for additional charge.

Breakfast

A full breakfast is served at the price of US$15 per person per day.

Pets

Pets are allowed on request.

Languages

English, Spanish, Italian, Portuguese

Year renovated:

2008

Number of floors:

Number of rooms:

519

Reviews and Ratings

Feedback about Sheraton Santiago Hotel & Convention Center from previous guests about their experience.

Review summary

Based on recent reviews

The Sheraton Santiago Hotel & Convention Center impresses guests with its spacious rooms, some boasting beautiful city views. The hotel offers a great pool area, along with convenient access to a hop-on hop-off bus stop right outside and within walking distance to parks and South America's tallest building; the 21st-floor sky bar also offers great views. You will find multiple restaurants, and a cozy lobby bar, although some guests have noted occasional issues related to service. The comfortable beds and blackout blinds are also appreciated features, as is the generous breakfast buffet.

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Review score

Based on 1215 verified reviews

8.2/10

Great

80%

Recommend

Free Wi-Fi

9.5/10

Location

8.8/10

Paid Wi-Fi

7.9/10

Value for money

7.9/10

Pros

Clean room

Good breakfast

Helpful concierge

Modern hotel

Comfortable room

Cons

Double payment

Pool noise

Poor food quality

Incorrect invoice

based on 2194 reviews

4/5

Billy from United States

Single

Classic Room Guest room 1 King City view

4 nights in November 2025

Reviewed:January 09, 2026

8/10

helpful bartenderlarge tvspanish skill

The bar featured a very helpful bartender. it also has a large lcd tv. The largest i have ever seen. the concierge was helpful. i spoke spanish to get what i needed since he did not speak english.

Changing towels for the next day did not occur. The towels are not very soft.

0 Helpful

Questions of the users

About Sheraton Santiago Hotel & Convention Center

Is the hotel pool accessible for guests year-round, and are there any booking requirements to use it?

15 September 2024

The pool is open from 10 AM to 8 PM with capacity restrictions, and reservations are required for a one-hour usage per room.

What's the distance from the hotel to the cruise port, and how can I get more information about transportation options?

20 October 2024

Detailed information about the cruise port distance can be provided upon request. It's recommended to contact the hotel directly for specific transportation options.

Are there additional fees associated with an early check-in request, particularly if I arrive before the usual time?

10 November 2024

For inquiries about early check-in costs, it's best to reach out directly to the hotel for precise information.

Does the hotel offer the option to book guided sightseeing tours in Santiago?

25 November 2024

Yes, there is a Concierge desk available that can assist in booking sightseeing tours.

Can you explain what Club Lounge access includes, and who is eligible to access this service?

5 December 2024

Club Lounge access is an exclusive service available to guests staying in Club Rooms and Suites. For more information, it's suggested to contact the hotel directly.

Is there a taxi service available at the hotel for airport transfer, or are there any shuttle options?

15 January 2025

The hotel provides private taxi services for airport transfers.

Are there available fitness and leisure facilities like a gym and pool, and do I need to book in advance?

20 January 2025

The gym and pool facilities are open for guests, though capacity limits apply. It's advisable to contact the hotel for specific guidelines.

If I need to extend my stay, is it possible to keep the same room even with a change in booking dates?

25 February 2025

Requests to keep the same room while extending a stay will depend on availability, so it's best to inquire directly with the hotel.

What meeting room facilities does the hotel offer for business purposes, and do these require prior reservation?

15 March 2025

The hotel includes meeting rooms for business events, and reservations are required to secure these spaces.

Is there a concierge service that assists with arranging local tours or other activities, and what costs should I expect?

10 April 2025

A Concierge service is available to help book local tours and activities, with costs varying depending on the service chosen. For specific inquiries, reaching out to the Concierge directly is recommended.