"The Michelin-starred Salter's steak house is outstanding by every measure and highly recommended in its own right."
Andrey from United Kingdom
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"Really enjoyed SPA center - took the Elemis ritual with hammam, it was splendid."
Bastet79 from Russia
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"Rooms are more like a little apartments with stove and fridge."
Florian from Austria
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Location
Sheraton Astana Hotel is situated steps away from major government offices and business districts in the dynamic capital of Kazakhstan. This prime location enables guests to experience local culture while accessing key entertainment venues nearby. The hotel is recognized as the top business hotel in Kazakhstan by the World Travel Awards.
Dining
SALTER'S offers expertly crafted meat dishes guided by a Michelin-experienced chef, featuring a selection of steaks prepared with unique aging techniques. Emiliya Restaurant presents a diverse breakfast buffet, including a Kazakh corner and live culinary performances, alongside refined weekday business lunches. The hotel's dining venues have garnered positive recognition, with Emiliya achieving the top ranking on TripAdvisor for two consecutive years.
Accommodation
The hotel boasts a collection of suites with panoramic views, notably the Business Suite showcasing the Baiterek monument right from the living room. Club Level rooms provide exclusive access to the Club Lounge, where guests can enjoy morning breakfasts and light dinners featuring gourmet offerings. This selection enhances the overall experience with additional services and amenities.
Wellness
Sheraton Astana features a 3800-square-meter spa complex, offering a unique blend of treatments and relaxation services. The wellness facilities include a revitalizing sauna, steam rooms, and a well-equipped gym for fitness enthusiasts. A sunlit terrace allows guests to enjoy views of the cityscape while sipping drinks from the vibrant spa bar.
Business Amenities
The hotel provides five versatile conference rooms, each flooded with natural light to enhance productivity. Yesil and Samruk halls can be tailored to accommodate varying event sizes with state-of-the-art AV equipment available for rental. Catering services offer a selection from invigorating coffee breaks to exquisite gala dinners.
Location: Steps away from major government offices .
Accommodation: Business Suite showcasing Baiterek monument .
Wellness: 3800-square-meter spa complex with sunlit terrace .
“This hotel strikes me as geared towards business, which makes sense given its status as Kazakhstan's top business hotel, according to the World Travel Awards. I appreciate the meat-focused dining concept helmed by a Michelin-trained chef, though I would have hoped that the conference services would have been more reliable. Overall, it's a stylish place with an emphasis on modern comfort, that will certainly be a great choice for some travellers.”
James DavidEditor-in-Chief at Tohotel
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Select your room type
Sheraton Astana Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Room Guest room 1 king bed
2 persons
325 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Studio Apartment 1 King
2 persons
325 sq. feet
1 King-size bed
Shower
Coffee machine
room details
1 Bedroom Apartment King
2 persons
500 sq. feet
1 King-size bed
Shower
Coffee machine
room details
Deluxe Double Room Two Double Beds
2 persons
325 sq. feet
2 Double beds
Coffee machine
Heating
room details
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Facilities
Sheraton Astana Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
ATM/Cash machine
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Yoga class
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Live entertainment
Sun terrace
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
Sheraton Astana Hotel offers a delightful array of dining experiences, from the all-day dining at Emiliya to the intimate elegance of SALTER'S, a flagship meat restaurant. Guests can indulge in a journey through international and European flavors, all while enjoying warm service in inviting settings.
Emiliya
International
Ambiance
Bright and welcoming, Emiliya is perfect for casual family gatherings or business lunches, featuring a modern design that promotes comfort and relaxation.
Key Offerings
Dine on a diverse menu of dishes that cater to various tastes, alongside chef-selected favorites. Breakfast features cooked-to-order options, ideal for energizing the day.
A sophisticated yet cozy setting, SALTER'S is designed for intimate dinners with soft lighting and elegant decor, allowing for a leisurely dining experience.
Key Offerings
Specializing in prime cuts of meat, the restaurant offers a curated selection for meat lovers, including carefully prepared dishes that highlight culinary art.
Iconic observation tower symbolizing Astana. Features panoramic views and a stunning design, perfect for photography.
Kazakhstan Central Concert Hall
16 minutes' walk
A modern architectural marvel hosting concerts and cultural events, renowned for its acoustics and design.
Water Green Boulevard
20 minutes' walk
A scenic promenade featuring pathways, fountains, and parks, ideal for leisurely strolls and outdoor gatherings.
Nur-Astana Mosque
5-minute drive
A striking mosque known for its impressive architecture. Offers guided tours, showcasing its grandeur and spiritual significance.
Duman Entertainment Centre
8-minute drive
An adventure-filled destination with attractions like an aquarium, cinema, and arcade for thrilling excitement.
City Park
10-minute drive
Spacious green spaces perfect for walking, jogging, and relaxation with beautiful scenery and playgrounds for families.
Yoga Classes at Yoga in Astana
7-minute drive
Relaxing yoga sessions offered in a tranquil setting, ideal for wellness and stress relief. Popular among locals and visitors.
Emiliya
2 minutes' walk
Cozy spot offering Kazakh cuisine with hearty traditional dishes. Family-friendly atmosphere, perfect for casual dining.
Mokki
7 minutes' walk
Charming café with Asian fusion menu. Known for its sushi and signature cocktails, ideal for both couples and solo diners.
Selfie Restaurant & Bar
7 minutes' walk
Trendy spot with eclectic decor serving international dishes and cocktails. Great for socializing with friends or colleagues.
Khan Shatyr Entertainment Center
10-minute drive
Unique shopping and entertainment complex with a beach resort, cinemas, and dining places for family fun and nightlife.
Kazakh National Theatre
10-minute drive
Cultural hub featuring theatrical performances and events, appealing to art enthusiasts and families alike.
Getting around
City Centre
Nur-Sultan (Astana)8 min
·
2.9
mi
Airports
Nursultan Nazarbayev International airport (TSE)20 min
·
8.1
mi
Train
Astana Train Station13 min
·
5.2
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at KZT 500 per hour.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of KZT 18,150 per person per day.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Languages
Russian
Number of floors:
12
Number of rooms:
281
Reviews and Ratings
Feedback about Sheraton Astana Hotel from previous guests about their experience.
Review score
Based on 395 verified reviews
8.6/10
Great
86%
Recommend
Breakfast
9.0/10
Cleanliness
9.1/10
Comfort
9.2/10
Facilities
9.0/10
Free Wi-Fi
8.9/10
Location
9.5/10
Paid Wi-Fi
7.6/10
Staff
9.1/10
Value for money
8.6/10
Pros
Attentive staff
New facilities
Central location
Michelin-starred steak house
Comfortable bedroom
Cons
Room temperature issues
AC problems
Check-in queue
Deposit requirement
Guest reviews
based on 1917 reviews
9.0/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Sheraton Astana Hotel
Are spa services charged separately when booking a room? Where can I find the pricing for these services?
15 January 2024
The room rate includes access to the swimming pool, sauna, hammam, and fitness center. For pricing details on other spa services, contacting the hotel directly or checking our Instagram page is recommended.
What is the cost for breakfast for two during a three-night stay? Is it possible to check in earlier at 11:00?
22 February 2024
Breakfast costs 9,900 KZT per person, inclusive of service charges. The standard check-in time is at 15:00, and early check-in at 11:00 incurs a charge of 50% of the room rate.
Is it feasible to arrange a taxi from the hotel to the airport at 3:00 AM considering the curfew?
5 March 2024
A taxi service to the airport is available for 13,500 KZT in a Camry 70. For precise arrangements, it's best to contact the hotel directly for assistance.
What is the length of the swimming pool at the hotel?
10 April 2024
The swimming pool measures 20 meters in length.
Can I store a large suitcase at the hotel while I explore other parts of the country?
15 May 2024
Yes, luggage storage facilities are available for guests to store their belongings.
Are the gym facilities accessible 24/7 for guests?
20 June 2024
The fitness center operates 24 hours a day for in-house guests, ensuring convenience for all fitness enthusiasts.
What is the maximum capacity for guests in a room? Is there an extra charge for children staying with their parents?
27 July 2024
Rooms can accommodate a maximum of two adults and one child. An additional charge of 16,800 KZT per night applies for a child's accommodation in a Club room, which includes club lounge access and breakfast.
What unique features does the Club Lounge offer to guests?
12 August 2024
The Club Lounge provides an exclusive space for business meetings and casual gatherings, featuring comfortable seating, complimentary snacks throughout the day, a selection of beverages, and personalized concierge services.
Can guests with mobility challenges easily access all areas of the hotel?
18 September 2024
Yes, the hotel is equipped with accessible features, including ramps, elevators, and restrooms, to ensure a comfortable experience for all guests.
What types of dining options are available at the hotel?
25 October 2024
Dining options include the Emiliya restaurant, offering a diverse breakfast buffet and lunch specials, as well as SALTER'S, a fine dining establishment focusing on premium meat dishes, complemented by a welcoming lobby bar open 24/7.
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