The Ritz-Carlton, Astana, Nur-Sultan (Astana) ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

16 Dostyk Street, Nur-Sultan (Astana), Kazakhstan, 010016

Near Baiterek Tower

Perfect

9.4

9.6

/10

4.7

4.9

Loved by The Ritz-Carlton, Astana Hotel guests

Amazing staff
Really good service
Warm welcome
Delicious food

"The gym and Spa were the best I've ever experienced and I've stayed in a lot of 5 star over the years."

Kevin from United Kingdom

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"From the apartments and restaurants Selfie and Mokki offers excellent views of almost all the sights of the city."

Алексей Николае.. Ш

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"Our room was on the 16th floor with stunning view."

Dinara

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Accommodations

The Ritz-Carlton, Astana offers 157 guest rooms and suites showcasing breathtaking views of the city skyline. Each room includes luxury Diptyque amenities that enhance the experience for every guest. Families will appreciate the Ritz Kids amenities tailored for younger guests.

Dining

Mökki Restaurant serves authentic Italian cuisine with a menu designed by a skilled Italian chef. Guests can enjoy extensive breakfast and lunch buffets as well as an à la carte dinner. The extensive wine list, curated by head sommelier Denis Yakovlev, provides optimal pairings for each meal.

Wellness

The Ritz-Carlton, Astana Spa provides a journey of relaxation with luxurious treatments and products. Guests can access a 25-meter heated indoor swimming pool, separate saunas, and a hammam. Additionally, in-house yoga classes and personal training sessions are available for those seeking fitness options.

Business

The hotel features a spacious ballroom equipped for both elegant celebrations and corporate events. It is the only hotel in Kazakhstan offering a detailed meeting impact report card which outlines contributions to climate action projects. This unique service allows guests to select the specific projects their events support.

Location

Situated in the central district of Astana, the hotel allows easy access to local attractions and experiences. Guests will benefit from on-site parking, along with accessible routes for those requiring additional assistance. The Ritz-Carlton, Astana serves as a convenient base for exploring the capital city.

Highlights

Accommodations: 157 well-appointed guest rooms

Dining: Mökki Restaurant with Italian cuisine

Wellness: 25-meter heated indoor swimming pool

Business: spacious and elegantly decorated Ballroom

“The Ritz-Carlton, Astana distinguishes itself with its exclusive Club Level and ESPA spa-Kazakhstan's first-making it a place for refined relaxation. Its dedication to sustainable event practices further underscores a commitment to responsible luxury; I think this hotel skillfully caters to both business and leisure guests. Expect thoughtful service and authentic dining experiences from a centrally located base.”

James DavidEditor-in-Chief at Tohotel

Location: Perfect

9.7/10Review score

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Highlights from guests

Sports & FitnessFitness First

The gym is open 24/7. The olympic size swimming pool, plus the hamam and sauna, were amazing after a long flight.

Carlos from Spain

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DiningBreakfast views

The restaurant on the 3rd floor offered great coffee and breakfast. Ozen also has a nice terrace with a great menu.

Hans from Austria

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Room FeaturesSpacious comfort

The rooms are big, cozy, modern, and very clean. I enjoyed the Nescafe machine and the unlimited water bottles.

Mei from China

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BathroomRadiator quest

The bathroom was large with excellent fixtures, shower and tub. I really appreciated the spa slippers in the changing room.

Jane from Canada

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Select your room type

The Ritz-Carlton, Astana Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Room Club Lounge access 2 Queen

2 persons

435 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

Deluxe Queen Room Two Queen Beds

2 persons

435 sq. feet

2 King Size Beds

Shower

Coffee machine

room details

Deluxe Room 1 King

2 persons

435 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Grand Deluxe Room

2 persons

485 sq. feet

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The Ritz-Carlton, Astana Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.5/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The Ritz-Carlton, Astana offers a delightful array of dining experiences that celebrate local flavors and international cuisine. With family-friendly settings, romantic vibes, and contemporary design, each restaurant invites guests to indulge in thoughtfully crafted menus, unique tasting experiences, and an atmosphere that enhances every meal.

Mokki

Local and European, Grill/BBQ

Ambiance

Family friendly, Modern, Romantic

Key Offerings

A diverse menu featuring vegetarian, gluten-free, and dairy-free options available for breakfast, brunch, lunch, and dinner.

Reservation

Not needed

Open daily from 06:30 to 00:00

ӨZEN

American, Local, International, European, Grill/BBQ

Ambiance

Modern, Romantic

Key Offerings

Offering high tea and cocktail hour, guests can enjoy halal, vegetarian, gluten-free, and dairy-free options for breakfast, lunch, and dinner.

Reservation

Not needed

Open daily from 08:00 to 20:00

Selfie

Local, International, European

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Perfect for lunch and dinner, with cocktail hour offerings including vegetarian, gluten-free, and dairy-free options.

Reservation

Not needed

Open daily from 12:00 to 00:00

The Ritz-Carlton, Astana Hotel Location

16 Dostyk Street, Nur-Sultan (Astana), Kazakhstan, 010016

Map view

16 Dostyk Street, Nur-Sultan (Astana), Kazakhstan, 010016

City landmarks

Monument

Baiterek Tower

2400 ft

Mosque

Nur-Astana Mosque

1.0 mi

Landmark

Water Green Boulevard

3800 ft

Gallery

Palace of Peace and Reconciliation

1.4 mi

Event hall

Kazakhstan Central Concert Hall

3000 ft

Mosque

Hazret Sultan Mosque

1.7 mi

Public Building

Ak Orda Presidential Palace

1.3 mi

Park

Lovers Park

1.2 mi

Landmark

Singing Fountain

3800 ft

Landmark

Bayterek Monument

2400 ft

Museum

National Museum of the Republic of Kazakhstan

1.7 mi

Landmark

Nurzhol Boulevard

1.2 mi

Shopping Area

Keruyen

2400 ft

Landmark

Arai

3800 ft

Landmark

Bayterek

2400 ft

Landmark

Parliament of Kazakhstan

2600 ft

Event hall

Korme Exhibition Centre

1.0 mi

Landmark

Emerald Towers

2900 ft

Landmark

Supreme Court of the Republic of Kazakhstan

3300 ft

Shopping Area

Moskva Shopping Center

2100 ft

Gallery

Has Sanat

2200 ft

Landmark

House of Ministries

2300 ft

Landmark

Arch of Triumph

1.4 mi

Landmark

National Archive

2400 ft

Landmark

Keryen

2400 ft

Mall

Keruen

2400 ft

Landmark

Northern Lights

2500 ft

Public Building

Senate of Parliament of the RK

2500 ft

Landmark

Samryk-Kazyna

3800 ft

Landmark

Ploshchad Poyushchykh Fontanov

3800 ft

Nearby

Shopping Area

Moskva Shopping Center

1800 ft

Restaurants

Mokki

200 ft

16 Dostyk St. 3 Floor

Ozen

100 ft

16 Dostyk str. The Ritz-Carlton

Selfie Restaurant & Bar

100 ft

Dostyk St.

Tarantino Bar & Grill

800 ft

Dostyk Street 18 Moskva BC

Vechnoye Nebo

1000 ft

Revolving Restaurant

1100 ft

Sagynak St 27 Soluxe Hotel Restaurant

Costa Coffee

1100 ft

Dostyk 9

Great Wall Restaurant

1200 ft

Syganak St.

Olivier Restaurant & Bar

1600 ft

Dostyk 13 Nurzjol boulevard

Cafestar

2100 ft

Nursaya complex

Emiliya

1800 ft

16/1 Syganak Street Sheraton Nur-Sultan Hotel

Explore Nur-Sultan (Astana)

Explore Astana

Baiterek Tower

9 minutes walking

Baiterek Tower symbolizes Astana's future. Visitors enjoy panoramic city views and vibrant light shows at night.

Nur-Astana Mosque

5 minutes drive

Nur-Astana Mosque is one of the largest in Central Asia. Its stunning architecture and tranquil ambiance are noteworthy.

Water Green Boulevard

14 minutes walking

Water Green Boulevard offers scenic walking paths alongside lakes and fountains, ideal for leisurely strolls or picnics.

Palace of Peace and Reconciliation

5 minutes drive

This architectural wonder hosts exhibitions and events. The unique pyramid shape is a must-see for art and culture lovers.

Duman Entertainment Centre

5 minutes drive

Duman Centre features an aquarium, riding, and bowling, perfect for family fun and thrilling outings for all ages.

Wellness Spa at The Ritz-Carlton

1-minute walk

Indulge in treatments and relaxation through spa services. A perfect way to unwind after a busy day exploring the city.

Ozen

1 minute walking

Ozen serves fusion cuisine in a chic setting. Known for fresh seafood, it's perfect for both casual and special occasions.

Tarantino Bar & Grill

3 minutes walking

This grill offers an upbeat atmosphere with steaks and burgers. Perfect for a relaxed dinner or social drinks with friends.

Kazakhstan Central Concert Hall

11 minutes walking

This concert hall features live performances and cultural events, making it a hub for music and art enthusiasts.

Selfie Restaurant & Bar

1 minute walking

Selfie blends unique cocktails with fun visuals and live music, making it an exciting spot for nightlife and social events.

Getting around

City Centre

Nur-Sultan (Astana)7 min · 2.8 mi

Airports

Nursultan Nazarbayev International airport (TSE)20 min · 8.3 mi

Train

Astana Train Station13 min · 5.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of KZT 24,000 per person per day.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

158

Reviews and Ratings

Feedback about The Ritz-Carlton, Astana Hotel from previous guests about their experience.

Review score

Based on 264 verified reviews

9.2/10

Perfect

92%

Recommend

Breakfast

9.1/10

Cleanliness

9.5/10

Comfort

9.6/10

Facilities

9.5/10

Free Wi-Fi

9.3/10

Location

9.7/10

Paid Wi-Fi

9.5/10

Staff

9.4/10

Value for money

9.1/10

Pros

Clean rooms

Friendly staff

Excellent pool

Great location

Cons

Safety issues

Poor breakfast

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