The Ritz-Carlton, Astana, Nur-Sultan (Astana) ➤ Reviews, Rooms & Prices 2025

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About the Hotel

16 Dostyk Street, Nur-Sultan (Astana), Kazakhstan, 010016

Near Baiterek Tower

Perfect

9.4

9.6

/10

4.7

4.9

Loved by guests

Amazing staff
Exceptional service
Warm welcome
Delicious food

"The gym and Spa were the best I've ever experienced and I've stayed in a lot of 5 star over the years."

Kevin from United Kingdom

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"From the apartments and restaurants Selfie and Mokki offers excellent views of almost all the sights of the city."

Алексей Николае.. Ш

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"Our room was on the 16th floor with stunning view."

Dinara

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Rooms and Suites

The Ritz-Carlton, Astana offers 157 well-appointed guest rooms and suites with breathtaking views of the city skyline. Each accommodation includes luxurious Diptyque amenities, providing an upscale experience. Ritz Kids amenities ensure that young travelers also enjoy special touches during their stay.

Dining Experiences

Dining at The Ritz-Carlton, Astana includes Mökki Restaurant, serving traditional Italian cuisine with a modern twist crafted by an experienced Italian chef. The breakfast and lunch buffets feature a wide variety of options, while the dinner menu offers a selection of à la carte dishes. The Özen Lobby Lounge & Terrace provides a relaxed atmosphere for light meals, crafted cocktails, and afternoon tea.

Wellness Facilities

The Ritz-Carlton, Astana Spa offers an array of luxurious treatment options designed to revitalize the senses. Guests can enjoy a heated 25-meter indoor swimming pool, saunas, and hammam for relaxation. Fitness enthusiasts have access to a well-equipped center open 24/7, alongside in-house yoga classes and personal training sessions.

Business and Events

The hotel provides a spacious, elegantly decorated ballroom, suitable for diverse events and celebrations. It features a separate VIP entrance and offers climate-smart options for meetings. Guests can also receive a detailed meeting impact report card and choose climate action projects supported by hotel events.

Club Level Benefits

Guests can upgrade to Club Level for exclusive access to dedicated concierge service, complimentary food and beverages, and special experiential events. This upgraded experience enhances the overall luxury stay. The hotel's attentive service ensures that every need is catered to during the stay.

Highlights

Location: City-center luxury accommodation

Rooms: 157 well-appointed guest rooms

Dining: Mökki Restaurant with Italian cuisine

Wellness: 25-meter heated indoor swimming pool

Business: elegantly decorated Ballroom for events

Club Level: exclusive access to dedicated concierge service

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Highlights from guests

Sports & FitnessFitness First

The gym is open 24/7. The olympic size swimming pool, plus the hamam and sauna, were amazing after a long flight.

Carlos from Spain

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DiningBreakfast views

The restaurant on the 3rd floor offered great coffee and breakfast. Ozen also has a nice terrace with a great menu.

Hans from Austria

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Room FeaturesSpacious comfort

The rooms are big, cozy, modern, and very clean. I enjoyed the Nescafe machine and the unlimited water bottles.

Mei from China

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BathroomRadiator quest

The bathroom was large with excellent fixtures, shower and tub. I really appreciated the spa slippers in the changing room.

Jane from Canada

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Club Room Club Lounge access 2 Queen

2 persons

40 m²

2 King Size Beds

Shower

Coffee machine

room details

Deluxe Queen Room Two Queen Beds

2 persons

40 m²

2 King Size Beds

Shower

Coffee machine

room details

Deluxe Room 1 King

2 persons

40 m²

1 King-size bed

Shower

Coffee machine

room details

Grand Deluxe Room

2 persons

45 m²

1 King-size bed

Shower

Coffee machine

room details

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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle
Dryer
Cookware/ Kitchen utensils

Services

Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Dinner
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Dryer
Cookware/ Kitchen utensils

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Carpeted floor

Dining Onsite

The Ritz-Carlton, Astana offers a delightful array of dining experiences that celebrate local flavors and international cuisine. With family-friendly settings, romantic vibes, and contemporary design, each restaurant invites guests to indulge in thoughtfully crafted menus, unique tasting experiences, and an atmosphere that enhances every meal.

The Ritz-Carlton, Astana Hotel Restaurant photo The photo shows a modern and elegant dining area with a round table set for four people. The table is made of a light-colored wood and has a gold-toned base. It's surrounded by four blush pink chairs with wooden legs.

The room has large windows tha

Mokki

Local and European, Grill/BBQ

Ambiance

Family friendly, Modern, Romantic

Key Offerings

A diverse menu featuring vegetarian, gluten-free, and dairy-free options available for breakfast, brunch, lunch, and dinner.

Reservation

Not needed

Open daily from 06:30 to 00:00

ӨZEN

American, Local, International, European, Grill/BBQ

Ambiance

Modern, Romantic

Key Offerings

Offering high tea and cocktail hour, guests can enjoy halal, vegetarian, gluten-free, and dairy-free options for breakfast, lunch, and dinner.

Reservation

Not needed

Open daily from 08:00 to 20:00

Selfie

Local, International, European

Ambiance

Family friendly, Modern, Romantic

Key Offerings

Perfect for lunch and dinner, with cocktail hour offerings including vegetarian, gluten-free, and dairy-free options.

Reservation

Not needed

Open daily from 12:00 to 00:00

Location

16 Dostyk Street, Nur-Sultan (Astana), Kazakhstan, 010016

Map view

16 Dostyk Street, Nur-Sultan (Astana), Kazakhstan, 010016

City landmarks

Monument

Baiterek Tower

720 m

Mosque

Nur-Astana Mosque

1.7 km

Landmark

Water Green Boulevard

1.1 km

Gallery

Palace of Peace and Reconciliation

2.2 km

Event hall

Kazakhstan Central Concert Hall

910 m

Mosque

Hazret Sultan Mosque

2.7 km

Public Building

Ak Orda Presidential Palace

2.1 km

Park

Lovers Park

1.9 km

Landmark

Singing Fountain

1.1 km

Landmark

Bayterek Monument

720 m

Museum

National Museum of the Republic of Kazakhstan

2.7 km

Shopping Area

Keruyen

600 m

Landmark

Arai

1.1 km

Landmark

Bayterek

720 m

Landmark

Nurzhol Boulevard

1.9 km

Landmark

Parliament of Kazakhstan

740 m

Event hall

Korme Exhibition Centre

1.7 km

Landmark

Emerald Towers

880 m

Landmark

Supreme Court of the Republic of Kazakhstan

950 m

Mall

Keruen

600 m

Shopping Area

Moskva Shopping Center

620 m

Gallery

Has Sanat

620 m

Landmark

House of Ministries

630 m

Landmark

Arch of Triumph

2.3 km

Public Building

Senate of Parliament of the RK

710 m

Landmark

National Archive

720 m

Landmark

Keryen

720 m

Landmark

Mazhilis

740 m

Landmark

Samryk-Kazyna

1.1 km

Landmark

Ploshchad Poyushchykh Fontanov

1.1 km

Nearby

Shopping Area

Moskva Shopping Center

530 m

Restaurants

Mokki

40 m

16 Dostyk St. 3 Floor

Ozen

30 m

16 Dostyk str. The Ritz-Carlton

Selfie Restaurant & Bar

30 m

Dostyk St.

Tarantino Bar & Grill

220 m

Dostyk Street 18 Moskva BC

Vechnoye Nebo

300 m

Costa Coffee

310 m

Dostyk 9

La Mansarde

420 m

Syganak

Revolving Restaurant

330 m

Sagynak St 27 Soluxe Hotel Restaurant

Great Wall Restaurant

340 m

Syganak St.

Olivier Restaurant & Bar

480 m

Dostyk 13 Nurzjol boulevard

Cafestar

630 m

Nursaya complex

Emiliya

530 m

16/1 Syganak Street Sheraton Nur-Sultan Hotel

Explore Nur-Sultan (Astana)

Explore Astana

Baiterek Tower

9 minutes walking

Baiterek Tower symbolizes Astana's future. Visitors enjoy panoramic city views and vibrant light shows at night.

Nur-Astana Mosque

5 minutes drive

Nur-Astana Mosque is one of the largest in Central Asia. Its stunning architecture and tranquil ambiance are noteworthy.

Water Green Boulevard

14 minutes walking

Water Green Boulevard offers scenic walking paths alongside lakes and fountains, ideal for leisurely strolls or picnics.

Palace of Peace and Reconciliation

5 minutes drive

This architectural wonder hosts exhibitions and events. The unique pyramid shape is a must-see for art and culture lovers.

Duman Entertainment Centre

5 minutes drive

Duman Centre features an aquarium, riding, and bowling, perfect for family fun and thrilling outings for all ages.

Wellness Spa at The Ritz-Carlton

1-minute walk

Indulge in treatments and relaxation through spa services. A perfect way to unwind after a busy day exploring the city.

Ozen

1 minute walking

Ozen serves fusion cuisine in a chic setting. Known for fresh seafood, it's perfect for both casual and special occasions.

Tarantino Bar & Grill

3 minutes walking

This grill offers an upbeat atmosphere with steaks and burgers. Perfect for a relaxed dinner or social drinks with friends.

Kazakhstan Central Concert Hall

11 minutes walking

This concert hall features live performances and cultural events, making it a hub for music and art enthusiasts.

Selfie Restaurant & Bar

1 minute walking

Selfie blends unique cocktails with fun visuals and live music, making it an exciting spot for nightlife and social events.

Getting around

City Centre

Nur-Sultan (Astana)10 min · 6.3 km

Airports

Nursultan Nazarbayev International airport (TSE)20 min · 13.1 km

Train

Astana Train Station13 min · 8.1 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

is available in for free.

Breakfast

A full breakfast is served at the price of KZT 24,000 per person per day.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

158