Lake Kivu Serena Hotel, Gisenyi
About the Hotel
Rooms and Suites
Lake Kivu Serena Hotel has rooms with air conditioning and 24-hour room service. Each room includes complimentary WiFi, a safe, a satellite TV, a kettle, and a private bathroom with a tub or shower and a hairdryer. Superior Rooms are 25 square meters and have a queen bed. Suites offer 40 square meters of living space, a king bed, a bathroom with a tub and shower, a workspace, a sitting room with a guest washroom, and a veranda overlooking Lake Kivu. Some rooms include a seating area. One superior room is equipped for disabled guests.
Dining Options
The Lake Restaurant serves British cuisine and light fare with a view of the lake. The restaurant provides hot breakfast including hot dishes, fresh fruits, juices, and pastries. The Lake View Bar by the pool offers cocktails, beer, wine, sandwiches, burgers, pizzas, and salads. Ziwani Café, on the private beach, hosts beachside BBQs and offers happy hour specials with live local music and Intore dancers at 5:00 p.m. Room service is available 24 hours a day.
Leisure and Activities
Lake Kivu Serena Hotel features a private beach and an outdoor swimming pool. Guests have access to a gymnasium, a water sports center, and two floodlit tennis courts. A state-of-the-art conference center and health center are available. The hotel provides various recreational opportunities. Local activities include guided nature walks on Rubavu Mountain, tours of Gisenyi City, and visits to the Amashuza Hot Springs, 15 minutes from the hotel. There are volcanic hot springs.
Location and Transportation
Lake Kivu Serena Hotel is located on a sandy beach, 3 km from Gisenyi's center and 10 km from Goma. Kigali International Airport is 200 km away. The hotel offers a roundtrip airport shuttle. The hotel is near Lake Kivu and Rond Point Chukudu, which are 3.5 km and 3 km away, respectively.
Services and Amenities
Lake Kivu Serena Hotel includes conference rooms and a boardroom. Safety features include a fire extinguisher, a smoke detector, and a first aid kit. The hotel provides a swimming pool and a terrace. No pets or service animals are allowed. Eligible hotel services include restaurants, spa, laundry, and rooms.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Private beach
Sports & Fitness
- Fitness centre
- Tennis court
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Room service
- Housekeeping
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- Restaurant
- Poolside snack bar
- Outdoor dining area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Children's buffet
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Live entertainment
- Garden area
- Spa & wellness centre
- Massage
- Pool with view
- Shallow end
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Dressing area
- Patio
- Terrace
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Bedroom
- Electric blankets
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
