What is the policy regarding service animals at the hotel?
10 November 2024
Currently, service animals are not permitted on the property due to potential allergic reactions among guests.
If I don't possess a credit card, what is the cash deposit amount upon check-in?
5 January 2025
A cash deposit of $200 CAD is required if you do not have a credit card.
What is the deposit amount charged to my credit card at check-in?
3 February 2025
A credit card deposit of $50 CAD will be processed at check-in.
How far is the hotel located from Niagara Falls, and is there a shuttle service available?
22 March 2025
The hotel is approximately a 5-minute drive or a 15-minute walk from the Falls. Yes, there is a tourist bus system known as WEGO Red Line that operates nearby.
Can you tell me the size of the beds available at the hotel?
15 April 2025
The hotel features standard queen-size beds in its accommodations.
Will charges appear in Canadian or US currency during my stay?
18 May 2025
All charges will be processed in Canadian dollars.
Is there breakfast available at the hotel, and if so, what does it include?
7 June 2024
Currently, a continental breakfast is not offered, but guests will receive a Grab & Go bag, which includes a juice, banana or orange, breakfast bar, and a muffin.
Are there any parking fees associated with staying at the hotel?
1 July 2024
Parking is an additional fee of $15 CAD plus tax per night per vehicle.
Is the outdoor pool open year-round, or does it close seasonally?
12 August 2024
The outdoor pool is open seasonally, while the indoor pool is available year-round.
Can guests enjoy fireworks displays during their stay at the hotel?
25 September 2024
Yes, guests can enjoy seasonal fireworks, which are scheduled during certain times throughout the year in the vicinity of the hotel.