Best Western St Catharines Hotel & Conference Centre, Saint Catharines ➤ Reviews, Rooms & Prices 2026

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Key details

About the Hotel

2 North Service Road, Saint Catharines, Canada, L2N4G9

Close to John Page Park

Very good

7.9

7.5

/10

3.7

3.5

Loved by Best Western St Catharines Hotel & Conference Centre guests

Amazing staff
Clean rooms
Excellent service
Great location

"The pool area is great, with all the amenities."

simonjmack from Canada

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"Loved that breakfast was included."

Cheryl from United States

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"There are 2 pools (1 inside, 1 outside, a sauna, hottub and a gym that has a pelaton bike!!"

Kaitlyn B from Canada

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Amenities

The Best Western St Catharines Hotel & Conference Centre offers extensive amenities, including a large indoor pool and fitness center for active guests. Business travelers benefit from 11,000 square feet of conference space, accommodating meetings and events of all sizes. The hotel also includes a relaxing outdoor patio area and a complimentary hot breakfast for all guests.

Rooms

Guest rooms at the hotel feature comfortable beds and are equipped with 42-inch flat-screen televisions. Many rooms include mini-fridges and microwaves to enhance convenience during stays. The hotel also offers accessible rooms, ensuring options for every guest's needs.

Location

Conveniently located off the Queen Elizabeth Way, the hotel is a short drive from Niagara Falls and the picturesque wineries of Niagara-on-the-Lake. It is also near several local attractions, dining options, and shopping areas. The proximity to major highways makes it easy for travelers to explore the region.

Business Facilities

The hotel provides a dedicated business center and meeting rooms that are equipped with audio-visual technology. With customizable meeting spaces, it is well-equipped to host corporate events or conferences. Guests also enjoy high-speed internet access throughout the hotel.

Dining

On-site dining is available at the 24-hour restaurant, serving a variety of dishes for all meal occasions. The hotel also has a bar and lounge area for evening relaxation and socializing. Guests can enjoy room service for added convenience during their stay.

Highlights

Location: Short drive from Niagara Falls .

Rooms: 42-inch flat-screen televisions .

Amenities: Large indoor pool .

Business: Dedicated business center .

“This hotel stands out for its commitment to family-friendly recreation, including both indoor and outdoor pools, plus a mini-golf course. I see it as a practical choice, with added perks like Wrigley's Sports Bar and dependable service noted by guests. Its location works well, putting visitors within reach of Niagara Falls and local attractions.”

James DavidEditor-in-Chief at Tohotel

Location: Great

8.1/10Review score

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Highlights from guests

Sports & FitnessActive Fun!

Two pools! One inside, one outside. Plus mini-golf! Great gym, sauna, and hot tub rounded out all the ways to stay active.

Kevin from Canada

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Guest ParkingParking Included

Plenty of free parking space here. Easy access made coming and going hassle-free. Even with redesigning outside now.

Omar from United Kingdom

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DiningTasty Buffet

Breakfast was included with hot and cold options. Eggs, sausages, waffles, fruit, and more! Plus a restaurant with great food.

Priya from India

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Room FeaturesBalcony Bliss

Each room includes a private outdoor balcony or patio. They have chairs and a table to enjoy the fresh air.

Hans from Netherlands

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Select your room type

Best Western St Catharines Hotel & Conference Centre offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Executive King Room Non-Smoking

2 persons

315 sq. feet

1 King-size bed

Air conditioning

room details

King Room Roll Shower Mobility Access

2 persons

325 sq. feet

1 King-size bed

Air conditioning

room details

King Room Non-Smoking

2 persons

295 sq. feet

1 King-size bed

Air conditioning

room details

Queen Room Two Queen Beds Non-Smoking

2 persons

325 sq. feet

2 King Size Beds

Air conditioning

room details

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Price and Room Availability Calendar

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Facilities

Best Western St Catharines Hotel & Conference Centre offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.8/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Vending machines
Smoke detectors
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre
Golf course

Services

Laundry
Dry cleaning

Dining

Restaurant
Bar/ Lounge area
Picnic area/ Tables

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Spa & Leisure

Seasonal outdoor pool
Indoor swimming pool
Sun terrace
BBQ facilities
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Garden furniture
Ironing facilities

Media

AM/FM alarm clock

Dining Onsite

At Best Western St Catharines Hotel & Conference Centre, dining takes on a delightful flair with options that cater to all tastes. Delight in the engaging atmosphere of Wrigley's Sports Bar & Lounge, where family-friendly vibes mix seamlessly with a modern touch, offering an inviting setting to unwind after a day of exploration.

Best Western St Catharines Hotel & Conference Centre Saint Catharines Restaurant photo

Wrigley's Sports Bar & Lounge

American, Pizza

Ambiance

Family-friendly, Modern

Key Offerings

Indulge in a selection of hearty American favorites alongside mouthwatering pizzas, perfect for casual dining or a night out. The lively bar/lounge atmosphere makes it an ideal spot for social gatherings or family fun.

Reservation

Lunch and Dinner

Best Western St Catharines Hotel & Conference Centre Location

2 North Service Road, Saint Catharines, Canada, L2N4G9

Map view

2 North Service Road, Saint Catharines, Canada, L2N4G9

City landmarks

Park

Montebello Park

1.4 mi

Amusement Park

Lakeside Park Carousel

2.0 mi

Mall

Fairview Mall

2700 ft

Landmark

Connect Institute

2100 ft

Park

John Page Park

1.1 mi

Landmark

Fairview Bowling Lanes

2600 ft

Landmark

Bill Burgoyne Arena

1.1 mi

Landmark

Holy Face of Jesus

3000 ft

Landmark

Grace Anglican Church

3100 ft

Church

Central Community Church

3100 ft

Landmark

Calvary Church

3100 ft

Landmark

Trinity United Reformed Church

3200 ft

Park

Lancaster Park

3700 ft

Church

Christ Lutheran Church

3300 ft

Church

British Methodist Episcopal Church

1.5 mi

Landmark

First Church of Christ Scientist

3700 ft

Beach

Lakeside Park Beach

2.0 mi

Public Building

St Catharines City Hall

1.3 mi

Landmark

St. Denis Catholic Church

3900 ft

Event hall

st gregory the illuminator armenian apostolic church

4100 ft

Landmark

Ramada Parkway Lanes and Ent

4400 ft

Landmark

Grape & Wine Festival

1.4 mi

Bridge

Burgoyne Bridge

1.3 mi

Landmark

St. Ignatius of Antioch

4700 ft

Landmark

Northend Church

4900 ft

Landmark

Harvest Bible Chapel

5000 ft

Landmark

Masjid an-Noor

5000 ft

Landmark

Church of Christ

5000 ft

Church

Seventh-Day Adventist Church

5100 ft

Park

Royal Henley Park

1.6 mi

Nearby

Trinity United Reformed Church

1700 ft

St. Denis Catholic Church

2000 ft

Restaurants

Quesada Burritos & Tacos

2300 ft

353 Lake St

J Rocks Pizza

2300 ft

367 Lake St Unit 2.

Sunset Grill

2600 ft

285 Geneva St. Fairview Mall

Explore Saint Catharines

Local Highlights

Fairview Mall

10 minutes' walk

Popular shopping destination featuring a variety of stores and eateries, ideal for a casual shopping spree.

Connect Institute

8 minutes' walk

Community hub offering various programs and events; check out local workshops and activities scheduled throughout the month.

Montebello Park

25 minutes' walk

Beautiful park with walking trails, gardens, and picnic spots; hosts seasonal events and has a playground for kids.

Lakeside Park Beach

10 minutes' drive

Scenic beach area with swimming options, picnic areas, and beautiful views; perfect for a relaxing day by the water.

Hiking at Jaycee Gardens Park

25 minutes' walk

Tranquil park featuring trails and gardens; great for a leisurely hike or afternoon stroll amidst nature.

Bowling at Fairview Bowling Lanes

10 minutes' walk

Family-friendly bowling alley offering lanes for all ages; perfect for a fun evening with friends or family.

Yoga at Local Studios

10 minutes' drive

Relaxing yoga classes available at nearby studios; check schedules for sessions tailored for all experience levels.

Arts & Crafts Festival

25 minutes' walk

Annual festival held in Montebello Park, showcasing local artisans; great for unique artisan finds and cultural experiences.

Quesada Burritos & Tacos

9 minutes' walk

Casual eatery known for fresh, customizable burritos and tacos; a must-try for Mexican food enthusiasts.

Sunset Grill

10 minutes' walk

Cozy spot for breakfast and brunch, serves hearty comfort food; try their famous eggs benedict and fresh smoothies.

J Rocks Pizza

9 minutes' walk

Local favorite for delicious, hand-tossed pizzas; offers a variety of toppings and combinations to suit every taste.

Lakeside Park Carousel

10 minutes' drive

Charming diner nearby with a nostalgic atmosphere; renowned for its selection of burgers and milkshakes.

Bill Burgoyne Arena

20 minutes' walk

Local arena hosting ice hockey games and community events; fun for all ages, with opportunities to watch or participate.

St. Catharines City Hall

25 minutes' walk

Historic building often featuring local events and exhibitions; check out its architecture and seasonal community gatherings.

Grape & Wine Festival

25 minutes' walk

Annual festival celebrating local wineries; enjoy tastings, live music, and family-friendly activities.

Local Live Music Venues

10 minutes' drive

Various venues in the vicinity host live music nights; perfect for an evening of entertainment and discovering local talent.

Getting around

City Centre

Saint Catharines26 min · 1.3 mi

Airports

John C. Munro Airport (YHM)101 min · 41.7 mi

Toronto Pearson International Airport (YYZ)153 min · 63.3 mi

Train

St. Catharines VIA Station6 min · 2.1 mi

Train2 min · 400 ft

Bus

Bus stop5 min · 1400 ft

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Guest Parking

Paid Private parking is possible on site.

Internet

Wireless internet is available in for free.

Breakfast

All visitors are offered a american breakfast for a fee.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are allowed on request.

Languages

English, French, Arabic, Macedonian, Serbian

Year renovated:

2011

Number of rooms:

146

Former name

Holiday Inn St. Catharines

Reviews and Ratings

Feedback about Best Western St Catharines Hotel & Conference Centre from previous guests about their experience.

Review score

Based on 591 verified reviews

7.3/10

Very good

66%

Recommend

Breakfast

5.2/10

Cleanliness

8.1/10

Comfort

8.2/10

Facilities

7.8/10

Free Wi-Fi

7.8/10

Location

8.1/10

Paid Wi-Fi

7.5/10

Staff

8.7/10

Value for money

7.4/10

Pros

Helpful staff

Perfect location

Comfy bed

Cons

Non-working TV

Musky smell

Cold pool

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Questions of the users

About Best Western St Catharines Hotel & Conference Centre

What is the parking fee for staying at the hotel?

10 December 2024

Parking charges are included within the 5% Facility Fee, typically ranging from CAD $2 to $5 per day.

Are all rooms equipped with a balcony or patio?

24 November 2024

Most rooms feature balconies or patios. If preferred, a specific request can be made to ensure a room with one of these amenities is assigned.

What items can I expect in the complimentary breakfast?

15 January 2025

Breakfast includes a variety of items such as eggs, breakfast meats, a starch, yogurt, cereal, pastries, bread, fruit, and a selection of hot and cold drinks.

How far is the hotel from Niagara Falls, and is it near tourist attractions?

5 February 2025

The hotel is located approximately 20 kilometers from Niagara Falls, which is about a 15-20 minute drive. While not in a tourist-centric area, it serves as a convenient base to explore multiple attractions.

Do the rooms have a refrigerator and a microwave for guest use?

12 March 2025

All rooms come equipped with a mini fridge, microwave, and a personal coffee maker for convenience.

Is there a pool available for guests to use?

8 April 2025

Yes, both the indoor and outdoor pools are open for guests to enjoy.

Is taxi service readily available near the hotel?

3 May 2025

Taxi services operate 24 hours a day near the hotel, and public transit options are nearby, including the GO bus.

Can I settle my bill using cash or debit upon check-in?

20 June 2025

A valid credit card and matching ID are required for the reservation. Cash or debit can be used to pay for the room at check-in.

Are pets allowed at the hotel, and what are the associated fees?

10 July 2024

Yes, the hotel is pet-friendly with a nightly fee of CAD $30 plus tax for pets.

What type of payment methods are accepted for reservations?

15 August 2024

Visa debit cards can be used; however, prepaid credit cards are not accepted. A security deposit is required, usually around CAD $200 on top of the room rate.

Can guests earn rewards points during their stay?

22 September 2025

Guests can earn AAA/CAA rewards points for eligible stays, benefiting from promotional offers tailored for members.

Is there a non-smoking policy in the hotel?

5 October 2024

The entire hotel adheres to a strict non-smoking policy, ensuring a clean and healthy environment for all guests.