"The hotel is on an at times really busy street, small lanes, street car stop and lots of walking traffic."
Melody L from United States
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"The Tin Roof bar on the roof is fantastic with a spectacular view, and cafe and restaurant in the hotel are very good."
Kasey from United States
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"On-site restaurant, Jack Rose, was beautiful and delicious on a rainy afternoon."
Zafer from United States
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Rooms & Suites
The Pontchartrain Hotel provides accommodations with antiques and textures from the Deep South, reflecting New Orleans' romantic color schemes. Options include the Clio King with a king bed, reading nook, desk, and flat-screen TV; the Erato Double, featuring two double beds, a reading nook, desk, and flat-screen TV; and the Thalia Family Suite, a two-bedroom suite with a king bed in the master and two twin beds in the second bedroom. Suites such as the Calliope King Suite offer a king bed, reading nook, living room with sofa, desk, and entertainment area. All rooms provide individual A/C units. Bathrooms include Le Labo single-use toiletries, hair dryers, and bathrobes. Additional amenities feature ironing facilities, heating, a mini-bar, a sitting area, an AM/FM alarm clock, a flat-screen TV, and carpeted floors. Rooms offer city views.
Dining and Drinks
The Pontchartrain Hotel features four dining options. Jack Rose offers Italian, French, and Spanish dishes. The Silver Whistle Café serves as a gathering place. Hot Tin, the rooftop bar, provides craft cocktails and city views. The Bayou Bar, once frequented by Sinatra and Capote, offers a casual tavern setting. Bayou Bar serves Creole-inspired dishes and features live music Tuesday through Saturday. The Silver Whistle Cafe serves breakfast from 7 AM-11 AM daily. Hot Tin is a rooftop bar serving only drinks daily from 2 PM-12 AM. Bayour Bar serves lunch and dinner daily, as well as offering live music on Tues-Sat evenings.
Leisure and Activities
Guests can explore Magazine Street for art galleries, antique stores, and craft shops, or visit the Lafayette Cemetery and Commander's Palace in the Garden District. The National WWII Museum, Audubon Park, and Audubon Zoo are nearby. The hotel provides access to Franco's Gym on Magazine. Preferred access to Jack Rose restaurant, Hot Tin rooftop bar, Silver Whistle café, and Bayou Bar is provided.
Location & Transportation
Located in New Orleans' Garden District, the Pontchartrain Hotel is near the St. Charles Avenue streetcar line, providing access to downtown, uptown, the Garden District, and Mid City. The hotel is near the French Quarter, the Central Business District, and the University Area. Valet parking is available for $49 + tax per night.
Hotel Services
The hotel offers valet parking at $49 + tax per night. Pets are allowed, with a $75 fee. Included in the Destination Amenity Fee is guestroom coffee, Wi-Fi, local calls, digital newspaper and e-books, bottled water at check-in, and access to Franco's gym. Cribs and Pack n Plays are available upon request. The front desk staff can provide recommendations for activities in New Orleans.
“This landmark hotel offers a unique blend of historic charm and modern luxury in the heart of the Garden District, though some rooms show their age with tired bathrooms and old plumbing; on the upside, the rooftop bar provides unparalleled city views, while the onsite restaurants deliver some award-winning dining. The location is excellent, especially if you enjoy live jazz and a bit of local flavor.”
Anna BlackEditor-in-Chief at Tohotel
Select your room type
The Pontchartrain Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Room
2 persons
39 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Queen Room Two Queen Beds
2 persons
47 sq. feet
2 King Size Beds
Air conditioning
Heating
room details
Deluxe Suite
2 persons
65 sq. feet
2 Double beds
Air conditioning
Bathtub
room details
Show all rooms
Price and Room Availability Calendar
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Check-in/ Check-out
Facilities
The Pontchartrain Hotel offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.1/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness centre
Services
Valet parking
Housekeeping
Laundry
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Live entertainment
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
The Pontchartrain Hotel offers an exceptional dining experience with its carefully curated venues that celebrate local flavors and rich traditions. From vibrant brunches to cozy dinner settings, indulge in a range of culinary delights in a welcoming atmosphere that embodies the spirit of New Orleans.
Jack Rose
Cajun/Creole
Ambiance
Traditional and eclectic, set in the charming Garden District.
Key Offerings
Delight in signature dishes infused with local flavors in a whimsical dining setting, perfect for enjoying brunch or dinner.
Reservation
Recommended.
Brunch and dinner available. Open Wednesday to Friday 5 PM - 10 PM; Saturday 11 AM - 2 PM and 5 PM - 10 PM; Sunday 11 AM - 2 PM.
Silver Whistle Cafe
Breakfast
Ambiance
Family-friendly and casual, perfect for families and morning gatherings.
Key Offerings
Start your day with a hearty breakfast while enjoying a warm and inviting atmosphere frequented by locals.
Reservation
Not needed.
Breakfast served daily from 7 AM - 11 AM.
Bayou Bar
American, Cajun/Creole
Ambiance
Traditional bar setting, rich in history with a touch of New Orleans charm.
Key Offerings
Savor classic cocktails and a diverse menu while enjoying the lively atmosphere that boasts tales of legendary patrons.
Reservation
Not needed.
Lunch and dinner served daily from 11 AM - 11 PM; extended hours on Friday and Saturday until midnight.
The Pontchartrain Hotel Location
2031 St. Charles Avenue, New Orleans, 70140,
Explore New Orleans
Explore Local Favorites
Top Attractions
Activities
Dining
Entertainment
The National WWII Museum
16 minutes' walk
A renowned museum dedicated to WWII, featuring immersive exhibits and a unique cinematic experience.
Garden District
15 minutes' walk
Known for its beautiful historic mansions and oak-lined streets, perfect for leisurely strolls and sightseeing.
Audubon Aquarium of the Americas
25 minutes' walk
Home to a variety of aquatic life and interactive exhibits, ideal for families and sea life enthusiasts.
Lafayette Cemetery No.1
13 minutes' walk
Famous for its above-ground tombs, this historic cemetery showcases New Orleans' unique burial traditions.
Biking Along St. Charles Avenue
5 minutes' ride
Biking provides a scenic route through historic neighborhoods, with bike rental shops nearby for convenience.
Yoga in the Park
10 minutes' drive
Relaxing yoga sessions are available in nearby parks, offering a chance to unwind amidst nature.
Thrilling Swamp Tours
30 minutes' drive
Exciting swamp tours provide a closer look at Louisiana's wildlife and unique ecosystems, great for adventurous spirits.
Bayou Bar
1 minute' walk
Casual bar atmosphere with classic Louisiana dishes and craft cocktails; perfect for a laid-back meal.
Silver Whistle Cafe
1 minute' walk
Cozy cafe offering fresh coffee and light bites, known for its friendly service and breakfast specialties.
Houston's
3 minutes' walk
Energetic dining option featuring a mix of American cuisine; reservations recommended for peak hours.
New Orleans Musical Legends Park
30 minutes' walk
Outdoor park showcasing live music; ideal for all ages and a taste of local culture in an inviting setting.
Contemporary Arts Center
15 minutes' walk
Art exhibitions and performance space with rotating events; a hub for creative expression and cultural events.
Getting around
City Centre
New Orleans 30 min · 1.6 mi
Airports
New Orleans Lakefront (NEW) 23 min · 9.5 mi
Louis Armstrong New Orleans International (MSY) 35 min · 14.5 mi
Train
New Orleans Train Station 16 min · 4300 ft
Union Station 17 min · 4600 ft
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Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of USD 15.0 per person.
Pets
Pets are allowed on request.
Year renovated:
2008
Number of floors:
12
Number of rooms:
106
Reviews and Ratings
Feedback about The Pontchartrain Hotel from previous guests about their experience.
Review score
Based on 584 verified reviews
7.8 /10
Very good
69 %
Recommend
Cleanliness
8.3/10
Comfort
8.5/10
Facilities
8.1/10
Free WiFi
8.9/10
Location
9.1/10
Staff
8.6/10
Value for money
7.9/10
Pros
Rooftop bar
Friendly attendants
Good breakfast
Cons
Unprofessional receptionist
Guest reviews
based on 247 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About The Pontchartrain Hotel
Are there any guest rooms featuring separate soaking tubs apart from the shower?
12 November 2024
All guest rooms are equipped with shower/tub combinations; there are no rooms that include standalone soaking tubs.
What is the pet policy, including any associated fees, and is there valet service available?
8 October 2024
Pets are welcome with a one-time fee of $75 during check-in. Valet parking is available at a rate of $55 plus tax.
Do the suites provide doors for added privacy in the bedrooms?
14 September 2024
Suites are designed with doors that ensure privacy between the bedrooms.
Is parking available for guests with vehicles?
22 December 2024
Only valet parking is provided at the hotel, ensuring convenient access.
Is there a designated area for pets to relieve themselves on site?
5 August 2024
While there is no specific pet relief area, there are several grassy spots nearby where pets can be taken.
Is there a fitness center available for guests at the hotel?
30 June 2024
There isn't an onsite fitness center, but guests can access a nearby fitness facility just four blocks away.
How far is the hotel from the lively French Quarter?
19 March 2025
The French Quarter is approximately a 10-minute drive or an easy ride on the streetcar.
Are accessible accommodations available for guests with special needs?
27 February 2025
Yes, there are ADA-compliant rooms that cater to accessibility requirements.
What amount is required for the room deposit upon booking?
15 November 2024
A deposit of $100 is held for each day of the stay.
Does the hotel offer guest rooms with kitchenettes?
24 April 2025
Yes, a few designated rooms come with small kitchenettes; requests can be made during the reservation process.
Can guests enjoy live music or entertainment at the bars and restaurants?
7 January 2025
Yes, several venues at the hotel feature live music, including the renowned Bayou Bar.
Are any baby cribs or rollaway beds available for families with children?
16 March 2025
Cribs and Pack 'n Plays can be requested and are subject to availability at check-in.