Hotel Pollux Zermatt Exterior photoHotel Pollux Zermatt Room photoHotel Pollux Zermatt Room photo
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From241US$ /night
Check-in
18Apr2026Select date
Check-out
19Apr2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
-
Close to the Matterhorn Museum
Perfect
9.1
9.7
/10
4.7
4.5
/5

Location

Hotel Pollux is centrally located in Zermatt, just minutes from the Gornergrat and Sunnegga slopes. The hotel offers a shuttle service to and from the train station for easy access. Visitors can enjoy nearby dining, shopping, and recreational activities in this vibrant alpine setting.

Rooms

The hotel hosts 35 rooms in various categories, including family suites and balconies with Matterhorn views. Each room is designed with a blend of alpine style and contemporary comfort, utilizing local materials. The spacious family rooms can accommodate larger groups with connected layouts.

Dining

Hotel Pollux offers diverse dining options, including the Vegistube, focused on vegetarian and vegan cuisine. The Pinte restaurant features Swiss specialties such as cheese fondue and raclette. Guests can unwind at the cozy bar with an open fireplace, serving various cocktails and local wines.

Wellness

The wellness area, opening in the 2022/2023 winter season, includes a Finnish sauna, steam bath, and relaxation room. An ice mist shower and infrared loungers provide additional relaxation options. Various massage treatments are available, aiding in recovery after outdoor activities.

Business Services

Hotel Pollux caters to business guests with dedicated workspaces featuring natural light and essential equipment. Meeting rooms are equipped with projectors, screens, and other technical amenities to facilitate product presentations. Flexible cancellation policies and direct booking benefits further enhance the experience.

Highlights

Location: centrally located in Zermatt

Dining: the Vegistube and the Pinte restaurant

Wellness: new spa facilities opening in winter 2022/2023

Business: dedicated workspaces for guests

“With its central location, a short walk from the Zermatt train station, this is a superb boutique hotel with dedicated ski storage and a complimentary ski shuttle service. I especially appreciate the wellness area, complete with saunas and a steam bath, the perfect antidote to a day on the slopes. The blend of modern design and alpine decor makes for a memorable stay.”
Hotel logo
Anna BlackEditor-in-Chief at Tohotel
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Select your room type

Hotel Pollux offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Single Room Gallery
2 persons
120 sq. feet 
1 Single bed
Shower
Heating
Double Room Streetside
2 persons
220 sq. feet 
1 King-size bed
Heating
Double Room Balcony
2 persons
240 sq. feet 
1 King-size bed
Heating
Bathtub
Attika Double Room
2 persons
305 sq. feet 
1 King-size bed
Coffee machine
Heating
Click button to see more rooms
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Price and Room Availability Calendar

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Facilities

Hotel Pollux offers amenities for your comfortable stay and unforgettable experiences
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Key access

Sports & Fitness

  • Fitness centre
  • Ski school
  • Hiking
  • Cycling
  • Golf course

Services

  • Free shuttle service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's play area
  • Game room

Spa & Leisure

  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Steam room

Room features

  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Dining Onsite

Hotel Pollux features a delightful array of dining options that embrace local flavors and provide warm, family-friendly atmospheres. From traditional dishes at Pinte to Mediterranean delights at Arvenstube and Vegistube, each venue promises an authentic culinary experience that brings together taste and comfort.
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo
Hotel Pollux Zermatt Restaurant photo

Pinte

Local cuisine with vegetarian options
Ambiance
Family-friendly and traditional setting, perfect for leisurely meals
Key Offerings
Indulge in a hearty breakfast, lunch, or dinner with dishes highlighting local ingredients; ideal for families seeking authentic experiences.
Reservation
No
Open daily from 07:30 - 00:00, except Sunday when it opens at 08:30.

Arvenstube

Mediterranean and local cuisine with vegetarian and vegan options
Ambiance
A blend of family-friendly, traditional, and modern decor creating a cozy dining atmosphere
Key Offerings
Enjoy an array of Mediterranean flavors alongside local specialties for dinner, with options catering to dietary preferences.
Reservation
No
Open daily from 18:00 - 00:00.

Vegistube

Local cuisine with vegetarian and vegan options
Ambiance
Family-friendly and modern style, inviting for casual evenings
Key Offerings
A delightful dinner experience featuring creative vegetarian and vegan dishes, ideal for those who appreciate plant-based dining.
Reservation
No
Open daily from 18:00 - 00:00.

Hotel Pollux Location

Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Map view
Bahnhofstrasse 28, Zermatt, Switzerland, 3920
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
600 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1300 ft
Bahnhofstrasse
Walk of Climb
800 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje
Explore Zermatt
Explore Zermatt
Top Attractions
Activities
Dining
Entertainment
Matterhorn Museum
Matterhorn Museum
4 minutes walking
A deep dive into Zermatt's history, featuring exhibits on mountaineering and local culture.
Mountaineer's Cemetery
Mountaineer's Cemetery
5 minutes walking
A poignant memorial to climbers lost on the Matterhorn, showcasing unique gravestones and historical significance.
Gorner Gorge
Gorner Gorge
5 minutes drive
A stunning natural rock formation with breathtaking views and easy walking paths along the gorge.
St Peter's English Church
St Peter's English Church
5 minutes walking
This quaint church welcomes visitors with its beautiful architecture and peaceful ambiance.
Skiing at Sunnegga
30 minutes walking
Skiing options for all levels with modern lifts, scenic views, and family-friendly slopes available year-round.
Forest Fun-Park Zermatt
15 minutes walking
An adventurous park offering zip lines and obstacle courses, ideal for thrill-seekers of all ages.
Relaxing at a Local Spa
5 minutes walking
Various wellness centers offering massages and treatments, perfect for relaxation after a day outdoors.
Walliserkanne
Walliserkanne
1 minute walking
Offers traditional Swiss dishes in a cozy atmosphere, famous for its raclette and fondue.
Theodors Stuba Zermatt 1896
Theodors Stuba Zermatt 1896
1 minute walking
Features gourmet meals with local ingredients, known for its exceptional wine selection and elegant setting.
Pizzeria Ristorante Molino
Pizzeria Ristorante Molino
2 minutes walking
A casual dining spot serving authentic Italian pizzas and pasta, perfect for families and groups.
Zermatt's Nightlife Bars
5 minutes walking
Vibrant spots with live music and local vibes, hosting weekly events that cater to all ages.
Café Amande
5 minutes walking
Cozy café perfect for families, offering sweet treats and afternoon teas in a warm setting.
Getting around
City Centre
Zermatt3 min  ·  700 ft
Airports
Sion (SIR)116 min  ·  47.8 mi
Agno (LUG)243 min  ·  100.5 mi
Train
Zermatt railway station4 min  ·  1000 ft
Train2 min  ·  400 ft
Bus
Bus stop18 min  ·  7.3 mi
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in for free.
Breakfast
The hotel Pollux serves a full breakfast for free. 
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux

Reviews and Ratings

Feedback about Hotel Pollux from previous guests about their experience.
Review score
Based on 227 verified reviews
9.2/10
Perfect
97%
Recommend
Breakfast
9.4/10
Cleanliness
9.4/10
Comfort
9.3/10
Facilities
9.1/10
Free Wi-Fi
8.2/10
Location
9.6/10
Paid Wi-Fi
9.4/10
Staff
9.5/10
Value for money
8.4/10
Pros
Top location
Spacious rooms
Complete breakfast
Cozy bar
Cons
Small bathroom
Noisy clientele
Guest reviews
based on 227 reviews
4.5/5
based on 458 reviews
9.1/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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Questions of the users
About Hotel Pollux
Is the restaurant available for both breakfast and dinner for guests?
12 December 2024
Yes, the hotel restaurant serves dinner exclusively for guests, and breakfast is included in the room rate.
How can I find a parking spot before arriving in Zermatt?
15 January 2025
Zermatt is a car-free village. Visitors need to park their cars in Täsch and take a train or taxi shuttle to Zermatt. Further details can be found on Zermatt's official website.
Is there a complimentary shuttle service to the hotel from the train station?
20 February 2025
The hotel provides a free shuttle service from the train station to the hotel from 8 AM to 8 PM.
What is the maximum capacity for family rooms?
14 March 2025
Family rooms accommodate up to 4 people, so additional arrangements are required for larger families.
Is there a need to request the shuttle service in advance when arriving at the train station?
7 April 2025
It's recommended to notify the hotel of your arrival time in advance so the porter can meet you at the train station or village entrance.
Can guests enjoy a view of the Matterhorn from their rooms?
10 May 2025
Not all rooms guarantee a Matterhorn view; specific rooms offer this feature.
How frequently does the ski shuttle operate near the hotel?
25 June 2025
The ski shuttle runs every 6 to 10 minutes but does not stop directly at the hotel; the nearest station is a short walk away.
What are the breakfast serving hours?
18 July 2025
Breakfast is served daily from 7:15 AM until 10:30 AM, offering a variety of delicious options.
Are there family rooms with balconies and Matterhorn views?
19 August 2025
Some attic family rooms feature a balcony and a spectacular view of the Matterhorn, while others may differ.
Is there a discount for bookings made directly through the website?
30 September 2025
Yes, there's a direct booking discount of CHF 10 per night, along with a best price guarantee.
What cancellation policies are in place for bookings?
5 October 2025
Flexible cancellation policies apply, allowing for adjustments if the room can be resold without charge.

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Rooms and Guests2 Guests, 1 Room