Is the restaurant available for both breakfast and dinner for guests?
12 December 2024
Yes, the hotel restaurant serves dinner exclusively for guests, and breakfast is included in the room rate.
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Hotel Pollux, Zermatt
502US$
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Key details
About the Hotel
Bahnhofstrasse 28,
Zermatt,
Switzerland,
3920,
Valais
- Close to the Matterhorn Museum
Perfect
9.1
9.8
4.7
Loved by guests
"Rooms are a good size with understated alpine character and nice details (our attic room had windows above the bed to see the stars at night and Matterhorn."
"Spa area very relaxing and modern."
"What a dream, our balcony over looked the village and mountains with a sight of the matterhorn."
Rooms at Hotel Pollux
Hotel Pollux offers rooms with modern design and rustic elements. Options range from small single rooms (12m2) with a single bed, a shower and north-side location to attic family rooms (45m2) with Matterhorn views and balconies. All rooms include a flat-screen TV with cable channels, free WiFi, a minibar, and a safe. Some rooms feature a balcony, tea/coffee maker, and a seating area. Certain rooms, like the single room with a loft (15m2), have a bed accessible by a ladder. Family rooms have a double bed, a connected room with a bunk bed, and separate bathroom facilities for adults and children. There are family rooms with a connecting door. Bathrooms include a hairdryer and toiletries.
Onsite dining
Hotel Pollux features three restaurants. The Arvenstube serves international and Mediterranean dishes. The Pinte offers Swiss cuisine, including cheese fondue and raclette. The Vegistube is a vegetarian restaurant with vegan options. Guests can also enjoy drinks at the Chämibar, which has an open fireplace. A breakfast buffet with regional options is available. The hotel offers a summer terrace where drinks and desserts are served. The hotel provides a daily lunch special with a vegetarian option.
Leisure and Wellness
Guests can use the hotel's health club, which is equipped with facilities. The wellness area features a Finnish sauna, steam bath, hot tub, experience shower, ice machine, relaxation loungers, and a solarium. Massage services, including full-body and partial massages, are available. A fitness area provides equipment, including a weight-lifting corner, treadmill, bikes, rowing machine, and yoga corner. Skiers receive a free ski shuttle, ski passes, and ski storage. Recreational amenities include a spa tub and a sauna.
Location and Transport
Hotel Pollux is in the center of Zermatt, 200 meters from the train station. The Zermatt-Sunnegga Funicular and Sunnegga Ski Resort are nearby. Guests arriving by car can park in Täsch and take a taxi or the shuttle train to Zermatt. The hotel offers an electric taxi service from the Zermatt train station or taxi stand upon request. Unterrothorn and Gorner Ridge are near the hotel. Chalet Zer Weidu is located 5 minutes from the train station, supermarket, and valley stations of the Sunnegga and Gornergrat area.
Hotel Services
Hotel Pollux has a 24-hour front desk and provides free WiFi throughout the property. Guests receive a free breakfast buffet. The hotel offers a roundtrip airport shuttle and a terrace. The hotel provides a workspace, including daylight, high-speed WLAN, water, a coffee machine, and writing materials. Meeting facilities are available, including two meeting rooms with daylight and blackout options, beamers, flipcharts, and pinboards. Babysitting can be arranged. The hotel provides a ski shuttle and ski storage. The hotel offers luggage service in cooperation with SBB.
“With its central location, a short walk from the Zermatt train station, this is a superb boutique hotel with dedicated ski storage and a complimentary ski shuttle service. I especially appreciate the wellness area, complete with saunas and a steam bath, the perfect antidote to a day on the slopes. The blend of modern design and alpine decor makes for a memorable stay.”
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Single Room Gallery
2 persons
120 sq. feet
1 Single bed
Shower
Heating
room details
Double Room Streetside
2 persons
220 sq. feet
1 King-size bed
Heating
room details
Double Room Balcony
2 persons
240 sq. feet
1 King-size bed
Heating
Bathtub
room details
Attika Double Room
2 persons
305 sq. feet
1 King-size bed
Coffee machine
Heating
room details
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Ski storage
- Lift
- Currency exchange
- ATM/Cash machine
- Barber shop
- Smoke detectors
- Key access
Sports & Fitness
- Fitness centre
- Ski school
- Hiking
- Cycling
- Golf course
Services
- Free shuttle service
- Housekeeping
- Laundry
- Dry cleaning
- Ski pass vendor
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's play area
- Game room
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
Room features
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
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Dining Onsite
Hotel Pollux features a delightful array of dining options that embrace local flavors and provide warm, family-friendly atmospheres. From traditional dishes at Pinte to Mediterranean delights at Arvenstube and Vegistube, each venue promises an authentic culinary experience that brings together taste and comfort.
Pinte
Local cuisine with vegetarian options
Ambiance
Family-friendly and traditional setting, perfect for leisurely meals
Key Offerings
Indulge in a hearty breakfast, lunch, or dinner with dishes highlighting local ingredients; ideal for families seeking authentic experiences.
Reservation
No
Open daily from 07:30 - 00:00, except Sunday when it opens at 08:30.
Arvenstube
Mediterranean and local cuisine with vegetarian and vegan options
Ambiance
A blend of family-friendly, traditional, and modern decor creating a cozy dining atmosphere
Key Offerings
Enjoy an array of Mediterranean flavors alongside local specialties for dinner, with options catering to dietary preferences.
Reservation
No
Open daily from 18:00 - 00:00.
Vegistube
Local cuisine with vegetarian and vegan options
Ambiance
Family-friendly and modern style, inviting for casual evenings
Key Offerings
A delightful dinner experience featuring creative vegetarian and vegan dishes, ideal for those who appreciate plant-based dining.
Reservation
No
Open daily from 18:00 - 00:00.
Location
Bahnhofstrasse 28,
Zermatt,
Switzerland,
3920,
Valais
Map view
Bahnhofstrasse 28,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
1.3
mi
Landmark
Gorner Gorge
1.1
mi
Landmark
Sunnegga
1.6
mi
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
1.3
mi
Ski Area
Wolli park for beginners Sunnegga
1.2
mi
Theme Park
Forest Fun-Park Zermatt
4100 ft
Beach
Leisee
1.3
mi
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
5200 ft
Garden
Ricola Herb Garden
1.3
mi
Garden
Dossen Glacier Garden
2.0
mi
Landmark
Zmutt Glacier
1.8
mi
Landmark
Zmutt
1.8
mi
Bridge
Hangebrucke
2.0
mi
Church
Kapelle Riffelberg "Bruder Klaus"
2.1
mi
Landmark
Kapelle Mutt
1.8
mi
Beach
Grunsee
2.2
mi
Nearby
Museum
Matterhorn Museum
1000 ft
Cemetery
Mountaineer's Cemetery
1200 ft
Church
St Peter's English Church
600 ft
Bridge
Photopoint Kirchbrucke bridge
1200 ft
Church
Parish Church of St. Mauritius
1300 ft
Bahnhofstrasse
Walk of Climb
800 ft
Stellisee 3920 Zermatt
Stellisee
200 ft
Hinterdorfstrasse 25
Hinterdorfstrasse
800 ft
Hohbalmen
900 ft
Castor Mountain
900 ft
Seilerwiesenstrasse 9
Obere Matten playground no. 1
1300 ft
Murmeli Brunnen
900 ft
Triftbachstrasse 7
Bergfuhrerdenkmal
1000 ft
Denner Partner
1500 ft
Restaurants
Walliserkanne
200 ft
32 Bahnhofstrasse
Pizzeria Ristorante Molino
300 ft
Bahnhofstrasse 52 3920 Zermatt
Theodors Stuba Zermatt 1896
100 ft
Bahnhofstrasse 30
Restaurant Pinte
100 ft
Bahnhofstrasse 28 Hotel Pollux
Vegistube
100 ft
Bahnhofstrasse 28
Baeckerei
100 ft
Bahnhofstrasse 28
Swiss Chalet
300 ft
18 Bahnhofstrasse
China Garden
200 ft
Bahnhofstrasse 18
Derby
200 ft
22 Bahnhofstrasse
Bergrestaurant Hermetje
200 ft
Hermetje
Explore Zermatt
Explore Zermatt
Matterhorn Museum
4 minutes walking
A deep dive into Zermatt's history, featuring exhibits on mountaineering and local culture.
Mountaineer's Cemetery
5 minutes walking
A poignant memorial to climbers lost on the Matterhorn, showcasing unique gravestones and historical significance.
Gorner Gorge
5 minutes drive
A stunning natural rock formation with breathtaking views and easy walking paths along the gorge.
St Peter's English Church
5 minutes walking
This quaint church welcomes visitors with its beautiful architecture and peaceful ambiance.
Walliserkanne
1 minute walking
Offers traditional Swiss dishes in a cozy atmosphere, famous for its raclette and fondue.
Theodors Stuba Zermatt 1896
1 minute walking
Features gourmet meals with local ingredients, known for its exceptional wine selection and elegant setting.
Pizzeria Ristorante Molino
2 minutes walking
A casual dining spot serving authentic Italian pizzas and pasta, perfect for families and groups.
Getting around
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 07:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Pollux serves a full breakfast for free.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian
Year renovated:
2006
Number of floors:
5
Number of rooms:
35
Former name
Pollux
Questions of the users
About Hotel Pollux
How can I find a parking spot before arriving in Zermatt?
15 January 2025
Zermatt is a car-free village. Visitors need to park their cars in Täsch and take a train or taxi shuttle to Zermatt. Further details can be found on Zermatt's official website.
Is there a complimentary shuttle service to the hotel from the train station?
20 February 2025
The hotel provides a free shuttle service from the train station to the hotel from 8 AM to 8 PM.
What is the maximum capacity for family rooms?
14 March 2025
Family rooms accommodate up to 4 people, so additional arrangements are required for larger families.
Is there a need to request the shuttle service in advance when arriving at the train station?
7 April 2025
It's recommended to notify the hotel of your arrival time in advance so the porter can meet you at the train station or village entrance.
Can guests enjoy a view of the Matterhorn from their rooms?
10 May 2025
Not all rooms guarantee a Matterhorn view; specific rooms offer this feature.
How frequently does the ski shuttle operate near the hotel?
25 June 2025
The ski shuttle runs every 6 to 10 minutes but does not stop directly at the hotel; the nearest station is a short walk away.
What are the breakfast serving hours?
18 July 2025
Breakfast is served daily from 7:15 AM until 10:30 AM, offering a variety of delicious options.
Are there family rooms with balconies and Matterhorn views?
19 August 2025
Some attic family rooms feature a balcony and a spectacular view of the Matterhorn, while others may differ.
Is there a discount for bookings made directly through the website?
30 September 2025
Yes, there's a direct booking discount of CHF 10 per night, along with a best price guarantee.
What cancellation policies are in place for bookings?
5 October 2025
Flexible cancellation policies apply, allowing for adjustments if the room can be resold without charge.Next best alternative
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